Hollywood Browzer レビュー 

460
•
TrustScore 5段階評価の4

4.2

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

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レビュアーのコメントを見てみましょう

5つ星のうち1の評価

Terrible customer service. I cancelled an order in accordance with their T&C’s but I’ve still been charged. Emails and WhatsApp are not being responded to and the phone number just rings out.

5つ星のうち5の評価

My teenage daughter loves Hollywood Browzer products. The Smoother has given her the confidence to remove the hair on her legs independently, and she finds it so easy to use. I recently tried the Brow... もっと見る

5つ星のうち5の評価

Hollywood Browzer products are the best dermaplaning items on the market. Others have been known to cause some bleeding and the blades wear easily but not these products- my sensitive skin feels smoot... もっと見る

企業が回答しました

5つ星のうち5の評価

The Hollywood Browzer have changed my life. No more pesky hairs or peach fuzz. For someone who regularly visits the salon (pre covid) I have seen how popular Dermaplanning is. Constantly booking yours... もっと見る

企業情報

  1. ウェルネス センター

当該企業による記述

Hollywood Browzer Beauty is an award-winning beauty tools and accessories brand specialising in eyebrow shaping, hair removal & dermaplaning tools. The brand was founded in 2017 by former actress and producer, Amy Anzel, after discovering this beauty 'secret' aka dermaplaning, while living in LA. She felt that every woman should experience this same pain free hair removal, eyebrow shaping and glowing skin that celebrities and Hollywood A-Listers were experiencing.


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4.2

ほぼ満足

TrustScore 5段階評価の4

460件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

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この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.2

すべてのレビュー

(460)

過去12か月のレビュー数: 6件

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Always been super satisfied with…

Always been super satisfied with products from Hollywood Browser, by far the best dermaplaning tool on the market (and I’ve tried many!)
When used correctly you can get a result as good as you would from a therapist. Sadly the eyelash curler I ordered from them broke after just 3 tries which was disappointing but perhaps I press too hard? Anyhow after a getting in contact with customer services and attached a photo as evidence I got a swift response back, along with an apology and a replacement product was sent out to me immediately. Im hopeful my one was just a ‘dud’ and this new one will give me the same satisfaction as the rest of their products have done. I certainly won’t hold it against them as a company, :)

2021年4月5日
自発的なレビュー
Hollywood Browzer ロゴ

Hollywood Browzer からの回答

Hi Kathryn, we are so pleased with how much you love the Browzer! Our aim here at Hollywood Browzer Beauty is to ensure that you have a positive experience with us throughout so we are always more than happy to get these things rectified for you. If you have any other questions, please do not hesitate to get in touch with us. Thanks! Hollywood Browzer Beauty

5つ星のうち1の評価

The last one I received has cut all my face

I have used 5 of these so far, the first 4 had fab results but the latest one wasn’t smooth and had a jagged edge, I didn’t realise when doing my face u til looking in the mirror the next morning and my face is covered on deep scratches/done cuts. It’s so sore and l look like I’ve been attacked by a cat. I sent photographs into the company and was calculated that it was past its sell by date as I would have been using for so many weeks and so many times since I bought them and offered me 15% off a new purchase (the Facebook page is offering 25% off at the moment) I was so shocked by their reply. I thought maybe it was faulty but they have literally blamed my face being cut by the date I ordered it and presumed how many times I had used it.
This was the first time I had used this blade. I enclosed photos of the blade too so you can see at the end where it’s scratched at my skin but they have accepted no responsibility. Please examine your blades throughly before you use them. My fave is covered in cuts, it’s absolutely horrendous and with having darker skin my skin takes a long time for scars to lift. I’m so upset right now by the state of my face and cannot put make up on as it’s so sore

2021年4月2日
自発的なレビュー
Hollywood Browzer ロゴ

Hollywood Browzer からの回答

Hi Billy, we are so sorry to read about this. Please send us an email to info@hollywoodbrowzer.com and we will be more than happy to get this rectified for you. If your skin is feeling sensitive, please apply a soothing aloe vera gel to help calm the skin. We would avoid trying to apply makeup for the meantime and allow the skin to breathe. Please get in touch with us so we can help you with this. Thanks! Hollywood Browzer Beauty x

5つ星のうち1の評価

Worst beauty product I’ve tried

I struggled with giving it a very generous 1 star. My skin is the worst it’s ever been since I used this product. Really painful deep spots, bumpy skin and the knock to my confidence should be enough to put people off doing these procedures at home.

2021年3月14日
自発的なレビュー
Hollywood Browzer ロゴ

Hollywood Browzer からの回答

Hello, we are so sorry to hear this. Please send an email to info@hollywoodbrowzer.com with your order number and we will be more than happy to help you.

5つ星のうち1の評価

1 month later, still haven’t received my order...

I’ve been waiting a month for my order to arrive. Spoken to customer service via live chat on several occasions and nothing has been done every time. They said they were going to contact the warehouse and email me an update but still haven’t received an update a week later. At this point I would just appreciate a refund since I don’t expect to receive my order anytime soon...

2021年3月8日
自発的なレビュー
Hollywood Browzer ロゴ

Hollywood Browzer からの回答

Hi Laura, we are so sorry to hear about this. Please send an email to info@hollywoodbrowzer.com with your order number and we will be more than happy to advise.

5つ星のうち3の評価

Peaky Blinder

Product arrived really quickly and beautifully packaged, thank you!

I have sensitive skin so wish I’d read the trust pilot reviews first before purchasing. I was so excited to try this seeing nothing but positive reviews online on social media, but should have done more research for use on those with sensitive skin. After watching the instructional videos and reading package instructions I gave it a shot... My face has been so sensitive to the point it is sore all over since trying it yesterday. And I’ve cut myself twice like a Peaky Blinder 🙈

Face now feels like it had stubble all over, so giving this a mid rating as wish I’d done more reading about the product first for use with sensitive skin.

With this product reaching so much popularity, and needing to be replaced every couple of months, I am really hopeful that the plastic can be recycled when thinking about the impact on the planet too.

2021年3月6日
自発的なレビュー
Hollywood Browzer ロゴ

Hollywood Browzer からの回答

Hi Ross, we are sorry to hear this. When using the Browzer, it is important to remember that you are exfoliating and removing the top layer of your dead skin. Your skin can feel sensitive due to this, like any exfoliation process. Should this be the case, we would recommend a soothing aloe vera gel to help calm the skin. Avoid applying any heavy makeup, moisturiser, serums or oils and allow the skin to breathe. We hope this helps! If you have any other queries, please do not hesitate to let us know. Thanks! Hollywood Browzer Beauty x

5つ星のうち5の評価

Great product

Great product, and fantastic to use before lasering (esp on those small areas around the face).
Highly recommend!

2021年3月5日
自発的なレビュー
5つ星のうち4の評価

Ordered the duo browzer pack and…

Ordered the duo browzer pack and pleased with the product. Perfect for easy removal of peach fuzz. Blade is large and not ideal for brows but aware that they offer alternative product.
Customer service is very good, had to return a separate purchase as not what I thought I ordered, really prompt responses, helpful staff, refund obtained with ease.
On that basis, no hesitancy in recommending the company - 5 stars for service (thanks Shanel Roa).
4 star rating on the product, does what it says in the tin. Not as good a result as salon derma planning (in terms of skin) BUT a solid choice for easy peach fuzz removal at home and especially during lockdown, so would purchase again based on that.

2021年3月1日
自発的なレビュー
5つ星のうち5の評価

What a company!

I ordered the Hollywood browzer and my puppy chewed it before I got to use it! I had emailed to say I would purchase one again and explained and the lovely lady Shanel kindly sent me one as a good will gesture! Will continue to support this business

2021年2月19日
自発的なレビュー
5つ星のうち5の評価

My first experience with Hollywood Browzer…

Today I received my Hollywood Browzer and I directly made a check. During shipment I got 2 explanations how to handle and also there is a great description with pictures with the delivery. Finally the result of my first test: I love the Hollywood Browzer. It's so easy to use and handle. My face felt so great. I'm sure that my makeup tomorrow will be much better.

2021年2月3日
自発的なレビュー
5つ星のうち5の評価

So easy to use

So easy to use, instructions are easy to follow, face feels smooth and soft, quick delivery. Does exactly what it says it will do.

2021年2月1日
5つ星のうち5の評価

Brilliant product

Brilliant product! I was hesitant before ordering as I thought it might be gimmicky but having used a few times already, I can say this is wonderful!! It works well and for the price is simply incredible!
Arrived very quickly too.
Recommend!!

2021年2月1日
5つ星のうち5の評価

Amazing product, Amazing customer service!

Amazing customer service!! This is my second order of the Hollywood Browzer, it’s such an amazing product and it is definitely value for money! It does as described and makes your skin feel so much softer and healthier.

I used my new browzer this evening alongside the new Hollywood puff, unfortunately the stitching of the handle came away from the puff. I emailed customer service not expecting to receive a response for a few days but received one in an hour, and an hour later Shanel had organised a replacement to be sent out to me!

The products are amazing and I am blown away by the outstanding customer service! Thank you Shanel and Hollywood Browzer!

2021年1月28日
自発的なレビュー
5つ星のうち5の評価

Amazing customer service!

I have ordered many times and always received good customer service and the items cane quickly. This time I had made a mistake and put the wrong address. Even though it was my mistake they have sent me the item again to the correct address! Fabulous customer service! They went above and beyond! Would recommend

2021年1月26日
自発的なレビュー
5つ星のうち5の評価

Life changing

The Hollywood Browzer have changed my life. No more pesky hairs or peach fuzz. For someone who regularly visits the salon (pre covid) I have seen how popular Dermaplanning is. Constantly booking yourself in is not only time consuming but also digs deep into your pockets. You can achieve that professional salon style results at a fraction of the price with your Hollywood Browzer. Super safe to use and my skin feels and looks healthier!! Thank you!!

2021年1月25日
自発的なレビュー

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