Picked up an extremely dirty package with clear signs of damage. When unboxed at home, the damaged to the package was reflected on the TV stand. Couldn’t call the store so had to make a second 15 mile... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Ordered a dehumidifier for collection recently. Easy to use website. Got a promo code which gave me a really good deal. Got a text when my order was ready to collect. The customer service advisor... もっと見る
Amanda at the Edinburgh Craigleith Homebase store was super helpful and friendly, helping me plan my new kitchen from scratch. Nothing was too much trouble, and when I changed my mind about the type o... もっと見る
Amanda is part of the kitchen design team at Craigleith Homebase and she has been excellent throughout the whole process. A poor choice of builder on my part resulted in a lot of stress and changes w... もっと見る
企業情報
Homebase - Edinburgh について
当該企業による記述
Homebase
当該企業による記述

- All your home needs
- We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest
連絡先
36 South Groathill Avenue, Blackhall, EH4 2LN, Edinburgh, 英国
- 0345 640 7120
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 14%に回答しています
通常1週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
この企業を閲覧した人は、以下の企業も閲覧しています。
Picked up an extremely dirty package…
Picked up an extremely dirty package with clear signs of damage. When unboxed at home, the damaged to the package was reflected on the TV stand. Couldn’t call the store so had to make a second 15 mile round trip to collect a second package.
I was away when I received message to…
I was away when I received message to collect Item with deadline before I returned. I called Homebase and they extended the collection date and this flexibility was appreciated
Great service
Ordered a dehumidifier for collection recently.
Easy to use website. Got a promo code which gave me a really good deal.
Got a text when my order was ready to collect. The customer service advisor was friendly and helpful, even offered to help load my items into my car. Plenty of parking availabile.
Easy shopping experience from the Craigleith, Edinburgh store.
First class new kitchen experience
We recently purchased a kitchen from Homebase , Craigleith Edinburgh, from the very start when we met Amanda Ross our kitchen fitting advisor we knew we were in good hands, her knowledge and advice was second to none , she made the whole process easy for us, keeping in contact from our initial order , through to deliver, fitting and aftercare.
We were given a choice of three fitters Homebase use and we chose Steven McAdam, he was excellent coordinating with his team of workers to attend at our property when needed. I would highly recommend Stevens kitchen fitting skills and his attention to detail.
Great customer service from Francis
Really appreciated the help from Francis today, an extremely thoughtful and pleasant young man who went out of his way to help me with my purchases, and noticing my limited mobility escorted me to the lift. Great to see this level of consideration in your team which I hope will be celebrated. Please do pass on my thanks and appreciation for the excellent customer service!
Breaking recycling law
I bought a new led light bulb, bringing the old one in for recycling. The staff said "we don't do recycling - you have to do it yourself". This is actually against the law. If you sell electronic goods, you have an obligation to support recycling them. Because we need to take better care of our planet.

Homebase - Edinburgh からの回答
Ordered halloween decorations online…
Ordered halloween decorations online and they were delivered the next day. Fab service
Meh…
Happy I got some bits but it’s strange that we can click and collect items not in stock, it’s a long drive from my house to the store so feels like I wasted my time

Homebase - Edinburgh からの回答
Reliable DIY Store
Always find Homebase easy and pleasant to deal with. Stuff ordered online arrives quickly and without difficulty. Recommend.
Awful Halloween decor@Craigleith branch
@Craigleith branch, Edinburgh: Brilliant customers help with finding the right paint and masking tape, but my experience was overshadowed by the scary Halloween blow-up figure in black and white, on the wall, facing customers paying at the tills. It was a very unpleasant ending, compared to other times of visiting this local store. Plenty of alternative decor themes to choose from at this time of year.

Homebase - Edinburgh からの回答
In and out quickly with what I went for.
Great communication with the delivery…
Great communication with the delivery company delivery people were on time and ever so helpful
Easy to check for availability but…
Easy to check for availability but would not let me get click and collect so had to arrive for opening times from 22 miles away to ensure I could get products and with paint colours it's vital for customers satisfaction and my clients. Emulsion always fab from Dulux Easycare and great finish.
Clink & Collect every time.
I always click and collect. Order usually ready for collection within a hour of ordering. Fast and efficient service. Never disappoint.
Fast and efficient service
Nicola, Rachel and Carolyn are amazing!
Have been buying loads of gardening stuff in the sale. I have found Nicola in the garden centre amazing! She could not have been more helpful. And at the checkout, Rachel and Carolyn have been brilliant.
Popped in today to look at their Xmas…
Popped in today to look at their Xmas range, happy with what I saw. Served by Rachel very pleasant,efficient. She even joined in with my xmas banter ( im buying xmas stuff in october and its not even halloween yet )which was nice. Keep up the good work. P.s I couldn't enter order number do put operator number instead
Helpful staff
Karina is always helpful and friendly, as well as being very good at her job. I also spoke to a tall blonde woman on the shop floor and a couple of staff in the garden centre who were also extremely helpful.
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プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
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