Hominter レビュー 

225
•
TrustScore 5段階評価の3

3.0

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

I’m very happy with my purchase! The communication was A1 from start to finish. Every time I had a question, they responded quickly and were very helpful. The ceramic arrived in perfect condition and... もっと見る

5つ星のうち3の評価

My order was fulfilled very quickly and correctly, which was great. However, a significant portion of the sheets of tile were slightly damaged (i.e., edges of glass tiles had been chipped by abutting... もっと見る

5つ星のうち3の評価

I thought time to deliver seemed too long. However, it was around holiday season so it was somewhat understandable. I suspect it came directly from China. The company from viewing on the inte... もっと見る

5つ星のうち1の評価

Good morning I made 3 different orders . One to Amazon and 2 through the PayPal . Amazon order came on time and perfect. The Other 2 orders directly to the company I have not received any kind... もっと見る

企業情報

  1. タイル専門店
  2. ・
  3. タイル工事請負業者
  4. タイル製造業者

当該企業による記述

Hominter is consistently working hard on offering customers the innovative tiles. Over the past 10 years, it has been a great pleasure to work with thousands of houseowners, designers, builders, and distributors. Our goal is give customers more choices, higher quality, better value and superior service.


連絡先

3.0

まあまあ

TrustScore 5段階評価の3

225件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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3.0

すべてのレビュー

(225)

過去12か月のレビュー数: 9件

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5つ星のうち1の評価

Tiles damaged

A large portion of tiles I purchased arrived broken & shattered. There was not much packing/protection between sheets of tiles and 75% of sheets were damaged. Customer service response has been very delayed; causing a major delay of my house project. They wanted to send out individual single pieces of tile and have me take off damaged ones and glue on the new ones to the currently damaged sheets. This is not what I paid for. Disappointed and lost money.

2021年5月3日
5つ星のうち1の評価

I’ve been waiting for my package going…

I’ve been waiting for my package going on 3 weeks. I contacted them asking about my package they told me I would get a tracking number. Here it is a week later and I still haven’t got a tracking number. I’m starting to believe this is a scam. Customer service sucks the communication is horrible. This was just a bad idea all the way around

2021年4月23日
5つ星のうち5の評価

Great customer service

Great customer service. I was finishing a shower tile job and my tile at the local tile store was back ordered three weeks. I ordered my tile Monday from Hominter and received it on Thursday. The job was finished by Friday. I would definitely use them again

2021年4月19日
5つ星のうち1の評価

Customer service lacking

The product is fine, however, this has been a totally frustrating and unsatisfactory transaction because:
1-Communication from Hominter is slow and difficult
2-The order was not complete, and is still not complete
3-Although Hominter says the missing sheets have been shipped, the USPS tracking site indicates the post office still has not received the package of the missing sheets and I paid for expedited shipping
4-No resolution for the missing sheets has been offered after repeated email correspondence regarding the matter

2021年4月19日
5つ星のうち3の評価

My order was fulfilled very quickly

My order was fulfilled very quickly and correctly, which was great. However, a significant portion of the sheets of tile were slightly damaged (i.e., edges of glass tiles had been chipped by abutting natural stone in the mosaic). I elected to move those tiles to out-of-sight locations rather than inquire about replacements. I did inquired about installation requirements for my tile but never received a response.

2021年3月13日
5つ星のうち1の評価

Hello

Hello, I wish I could write a review on customer service as glowing as your your BEYOND gorgeous tile. Yet, I can't. Perhaps, you can work on communication skills w/you 'chat' people. IF you can do into your computer and look at the 'chats' you made be able to see examples that will be helpful to you. IF you note the multiple requests for tracking information in WORDS, NUMBERS AND VIA WRITTEN email you will see another of your businesses issue.

It was distressing. I've work w/three other tile companies on my project and they were respectful, FUN EVEN!

I wish your staff was a high caliber as your tile.

As of now. If I need more tile I am not even going to go to your website so I don't see something beautiful

2021年2月27日
5つ星のうち5の評価

Hard to find ceramic tiles

3/8” tiles are very hard to find! I was delighted to come upon your website and find the beautiful sheets of mixed mid century colors that were perfect for my teak cart. The quality is excellent and the colors are vibrant. Exactly what I was looking for. Thanks so much.

2021年2月14日

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