Hoteles Globales レビュー 

112
TrustScore 5段階評価の2.5

2.6

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5つ星のうち5の評価

Das Concord hat uns positiv überrascht. Wir waren begeistert. Aber wo Licht ist, ist auch Schatten! Zunächst allgemein zu Globales Concord. Sehr sauber und hervorragendes Personal! Die Lage ist traum... もっと見る

5つ星のうち1の評価

He estado en este hotel en todo incluido este finde, la cama fatal, chirriaba, comida, mala y repetitiva, además a la hora recojen y te dejan a medio comer, vamos fatal, las bebidas del T I, no esper... もっと見る

5つ星のうち1の評価

Stopped in Globales palmanova in April not a 4 star hotel maybe a 3 .check in was ok had to wait till 3pm to get in the room which was very basic but clean shower was not good at all tea and coffee we... もっと見る

5つ星のうち5の評価

Mi opinion es totalmente favorable como atencion organizacion y limpieza.Quisiera destacar el servicio de comedor muy amables Abel Carmen Jenny y un camarero se llama Jose Luis y en el Bar un joven ga... もっと見る

企業情報

  1. ホテル

さまざまな外部ソースから提供された情報

Enjoy a family atmosphere at our hotels and apartments next to the beach from just 22 euros/night. More information at HotelesGlobales.com


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2.6

期待以下

TrustScore 5段階評価の2.5

112件のレビュー

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2.6

すべてのレビュー

(112)

過去12か月のレビュー数: 23

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5つ星のうち1の評価

Globales Palma Nova Palace Spanien / Mallorca

Virkelig dårligt Hotel
Fyldt med fulde Englændere og Russere.
De larmede fra de stod op til de gik i seng og det var ved 3-4tiden om natten.
Højt musik, larm, råb og skrig ved Poolen.

Virkelig dårligt personale, som knapt kunne Engelsk.
Ingen rengøring de sidste 4dage, så vi havde de samme håndklæder hele ugen og måtte selv hente toiletpapir.

Sengene var så løse og på hjul at de trillede rundt hver gang man vendte sig.
Værelserne små og mørke.
Du kunne knapt vende dig på altanen og ihvertfald ikke være 2på badeværelset samtidig.

All inkl var mega ringe og intet udvalg.
Alt fra aften blev ført videre til morgen og frokost buffet.

Snacks var det samme tørre hverdag og der var ingen kaffe/kage&is som de skrev..

Kan ikke anbefale dette Hotel

2023年7月3日
自発的なレビュー
5つ星のうち1の評価

GLOBALES PALMANOVA PALACE IS THE BIGGEST SCAM

Please take your time to read this. You Will not regret it.

The GLOBALES PALMANOVA PALACE HOTEL is the biggest scam.

1. We walked in the reception and the staff just looked at us like we came from the zoo. No “hello” or “Do you have a reservation”. We found our booking reference But the man just ignore us totally like we werent there. We Got our cards But one of Them wasnt working.

2. We we’re in the room in 5 minutes and after a little while we noticed it was FLOODED in the bathroom so we get the cleaning staff and a technic guy Up, really Nice first impression.

3. The wifi wasnt working on the whole trip. You couldnt even Connect to it. Not very 4 star. I had to buy more data which is SO expensive even through they say wifi is included. I went to complain about it But just Got the answer thats it working and Im crazy and the only one experiencing it. (I know I wasnt because i talked with other guests). The man just Said I was crazy and send Me away. Never felt so stupid when asking for help. And never met so rude a staff before. I would have changed hotel But we already paid for it so we had to stay in it.

DO NOT BOOK THIS HOTEL!!!!
And man in the reception I hope karma hits you.

2023年8月6日
自発的なレビュー
5つ星のうち3の評価

Not a 4* hotel all inclusive very restricted

This hotel has deteriorated over the years in terms of restrictions. I’m not sure how it gets a 4* rating via the holiday companies?

However the Location is great two minute walk to the Main Street and beach. Cleanliness is good and rooms are spacious if sharing with 2 people.

Food is standard. The pool bar has 1 person working on it all day leaving customers queueing for upto 15 minutes. You are restricted to 1 drink per person and you are given a cup which you must return to the bar every time you want a drink (customers are now doing a glass collecting role)!! You cannot smoke at your sunbed however if you pay €150 extra for the week you can go into the vip area in which you do not have the restrictions as mentioned above!

A couple of the lifeguards are extremely rude & some bar staff are so not have any customer service skills!

I’ve been here a few times before & also stayed at another globales hotel ( mimosa) further up the road which I hear from other customers has the same restrictions in place.

All inclusive at globales is not what is used to be. I paid £1800 for 2 weeks and I’m so disappointed. I Will never come back again.

2023年7月28日
自発的なレビュー
5つ星のうち5の評価

Globales Almirante Farragut

Globales Almirante Farragut Menorca - just returned after a lovely all inclusive week. Can’t fault it. Staff are friendly its fabulously clean room was spot on and the food excellent and there was something always available to eat. Pools were spotless. Looking forward to returning next year for two weeks 👍

2023年7月19日
自発的なレビュー
5つ星のうち2の評価

Maden er kedelig og underholdning er…

Maden er kedelig og underholdning er dårlig.
Hotellet har store udfordringer med akustikken i spisesalen og i underholdningssalen, man kan ikke tale sammen ved et bord.
Værelserne er okay og udsigten og afstanden til stranden. Personalet er flinke
Og det er nemt at komme med bus fra hotellet.
Der er intet til børn el. Unge på hotellet.
Vi var en familie på 5 på ferie på costa del sol.

2023年7月9日
自発的なレビュー
5つ星のうち3の評価

Santa Lucia

Santa Lucia
Hotel and setting itself is nice
There's the good points
Food specially breakfast is always cold even if your there first.
Dnt go all inclusive to this hotel as it means nothing carnt use certain areas of hotel all drinks are limited and on allow to get 2 at a time so if u have elderly parents or someone with disabilities u have to join cue again.
Entertainment is terrible we had a Bruno mars tribute who only sang 2 of his songs.
The lifts breakdown often and I got stuck in it told reception and the said ok.
had a few power cuts.
Sunbeds get up around 7am if u want 1
Rooms are small but ok
We're leaving hotel at 7.30 this morning so as every other hotel I've been to I thought I'd go down and have a cup of tea n toast before flight to b told your carnt till 7.30.
Staff throughout the holiday are rude dnt seen to understand a single 1 anyone says.
Hotel would I recommend No
Better places around

2023年7月16日
自発的なレビュー
5つ星のうち5の評価

Amazing place

I can only say that everything was amazing. Food was delicious, cleaning was amazing and the best part of it, the evening shows for the children. Lukas and Ivan did an amazing job entertaining them, playing with them, making balloon animals and they also entertained the adults with games like ping pong, pool, archery, yoga and more others. Very nice staff and they all speak English. We stayed at Globales Condes de Alcudia.

2023年6月15日
自発的なレビュー
5つ星のうち4の評価

The food was repetitive and wasn't…

The food was repetitive and wasn't always hot. Having said that I do give 5stars to the house keeping. Bianca stood out volumes. Always happy and greeted everybody. Andreu on reception to check me in was also professional and polite. Thank you for all making my stay a nice experience. Oh and the beach is only a stone throw away so great location.Maybe an update on the rooms the house cleaners work with what they have!!! From Room 620

2023年6月4日
自発的なレビュー
5つ星のうち2の評価

10 day day all inclusive late May/June…

10 day day all inclusive late May/June (Whitsun)

Buildings - only 1 small lift the other was out of order for entire 10 day stay.

Pool - bitterly cold and small, poolside showers rubbish just dribbled water barely enough to get wet at all, decking very loose and spongy in places probably H&S hazard.

Room - very small, room for the 3 beds and 2 bedside tables and small table for tea making though no bottled water and no tea bag/ sugar/coffee top up when cleaned.

Meals - got by for couple of days but with childrens menu being almost non existent and chicken nuggets being GREY?? seeing my 11yr old eat poor quality fries every day and rest of menu ATE OUT FROM DAY 4

Entertainment - What there was entertainment all in Italian none for us or my small person?

Tui - NO INFO on site except very nice and helpful Robin who when approached was very helpful with questions sadly with no other info and being the only point of contact for info there was always a few people waiting to see him.

Hotel was geared up for Italians Bravo team for them were great several on site and continuously entertaining for them whether by poolside or in the evening but the brits had nothing.

Came home reviewed to TUI not looking for compensation but nevertheless TUI just asked for photos of the topics? pool temp, entertainment (lack of), poor showers, lifts not working (no signage) etc without photos case closed??? in short they didn't seem to care that I had a very poor holiday...my last TUI trip no support

2023年5月26日
自発的なレビュー
5つ星のうち5の評価

Hotel Globales Costa Tropical

Hotel Globales Costa Tropical, Fuertaventura.
This hotel is 3* but we found it to be excellent. It is not a party hotel and its a little dated, it is family orientated for families with young children or teens who are not into partying and raves but just like family fun.
It is beautifully clean and kept up to cleanliness standards and more. We never saw a dirty loo on site!
The rooms are spacious and some overlook the pool with patio/french doors. The shower was a good power and lasted for the 2 of us to shower with warm water.
Towels in our rooms were changed as often as we liked and our beds were made, to a better standard than us just pulling the covers over!
The building was seen to be being painted and early morning the staff were out making sure the pool and areas were clean. The pool is salt water and was very cold, the small pool was a little warmer for young children.
All staff work hard and nothing is too much trouble. NEMAR was excellent, he made our holiday more fun by bringing out darts, dancing, pilates/yoga, games and swimming pool games etc etc
Taxis from the hotel were extremely good, amounts of money would vary to and from the town Coleta, usually from 3 euros 55 to 5 euros per trip, we thought that good as 5 persons were in the taxi.
If I have a quibble about the hotel it would be the small shop situated near to the restaurant, the young girl looked very sad and fed up, we felt a little sorry for her, but my son walked through the shop to go to a little shop a few minutes away as they had a lot more variety of items, and although she knew him , she wouldn't allow him back through the shop, from this day on they lost all of our trade and if they do this with other people on holiday, they will lose lots of business, ( the shop did look very sparse, it may be that we were there in May and they top up in the later months)
Food in the restaurant was buffet style, with a good variety of meats, fish, veg and salads, sweet desserts, pastries and drinks.
If you are all inclusive there are certain drinks that are not on the menu, but you receive a bar code to see the menu.
There were no ice creams free with all inclusive unless you had a tub of ice cream while you were in the restaurant, you need to pay for these.
The lady in the little shop by the launderette is a beautiful kind lady and will wrap your gifts in lovely little bags. Night times were good for us, not for some though. Karaoke, music, and a wonderful couple sang ABBA etc one night.
Thank you Globales Costa Tropical Fuertaventura for a lovely rest from our busy lives, we will probably visit again some time :-)

2023年5月11日
自発的なレビュー
5つ星のうち3の評価

Panama Hotel palma nova...

Panama Hotel palma nova.... positives: rooms were clean and spacious and the beds were amazing!! Hotel spotlessly clean and the cleaners very friendly.
Negatives: walls paper thin, could hear EVERYTHING in the next rooms and those above us! Lifts were hit and miss... if you had the patience to wait for one it was 50/50 chance of it working!
FOOD/DRINK: For a 4* rating this was very poor!! We paid for all inclusive but ended up eating out on quite a few occasions! Same dishes every meal time... veal or pork! Deserts were just copious amounts of mousse!!
The snack bar was absolutely horrendous, usually consisting of left over breakfast items, stale bread rolls and the odd cake!
The entertainment was extremely poor (absolutely no fault of the poor girl in charge of it)... she was the only one and on her day off (Fridays) there was none at all!! Evening entertainment consisted of bingo @21.30 followed by a guest @22.00 for an hour! @23.00 all the lights were turned on making you feel like the staff just wanted rid of you! Only one 2 words to describe staff... miserable & rude! (Apart from the young girl trying her best with the entertainment, she was lovely!)
Managers and restaurant staff were awful, couldn't wait to take your plates etc (sometimes while you we're still eating!)
Definitely won't be returning and it needs downgrading to 3***!!!

2023年5月28日
自発的なレビュー
5つ星のうち1の評価

Awful company and Hotel

We stayed at the Globales Condes de Alcudia this was the worst hotel we have ever experienced. They say "all inclusive" yet do not even provide a HOT meal! No tea/coffee in the rooms and one signal plug socket! Awful. Will never return of use this company again.

2023年5月2日
自発的なレビュー
5つ星のうち1の評価

GLOBALES HOTELS PALMANOVA

All Inclusive Holiday

Well what can I say,

Upon arrival having to pay the stupid holiday tax in Spain, why do the Spanish do this to brits who have aided in their economy growth, no other places do this?

The charges for the safe in the room €46.20?, before we’d started the holiday each couple x 3 couples had spent €106.00 😡

Reception staff are rude and unfriendly, not very helpful at all, my door key card failed 4 times whilst their on holiday, with no real answer why. The rear gate to the hotel had a key card opener on it which never worked as at 23:00 they put a chain and padlock on it? We were advised that the issue was the key cards were no activated for the rear gate, 3 times lied too, it did and would never open this gate !

The bar staff waitresses were ignorant, never smiled and made you feel uncomfortable when asking for drinks or assistance not a Gracias or anything?

The food choices were poor, food was only warm, only one microwave available for a seating area of 120+ people, the toasters for your bread took around 8 minutes to brown, only two available that held 4-5 slices at a time?

The free alcoholic drinks offered for all inclusive were foul, and we ventured out most nights and days to drink and eat elsewhere spending around an additional €1,700.00 over the holiday?

The hotel advertised a kids indoor play area but this was locked and never opened during our stay, this hotel is not ideal for families with children from 4-5 years or older as there is very little entertainment for them, around 40-45 minutes of a member of staff dressed in a Superman costume dancing to music ?

The bingo in an evening was ok but €12.00 for a strip of 6 tickets, I felt this was extortionate and the money raised from this also paid for the evening entertainment that was on?

The hotel is clean, the walls are paper thin, the beds are light, flimsy and uncomfortable to sleep on, not doubles but two singles just pushed together and not secured, my partner went down the gap a few times over the time away?

The Spanish advise they are cracking down on brits holidaying in Majorca and are reducing alcoholic drinks being allowed to individuals, well if this is so why are nonalcoholic drinks being charges at £2.90 a bottle?

On good note, I would like to thank the following personnel at hotel as these individuals were great with everyone and made an extra effort with our granddaughter and our family whilst there;

Peter, Rosa, Ramon and Teresa

We will not be returning to this hotel again, and I feel our future holidays to Spain has come too an end, we will be venturing elsewhere from now on as we all felt that hotels here are getting worse and the Spanish Government is trying to force brits out of here for other nationalities, good luck that as when we spoke too others they were feeling the same way as ourselves, it is a shame as up to two years ago we had had several enjoyable family holidays here 😔😔

Good luck hotel companies and Spain, it will come back and haunt you all when Brits cease coming there.

Craig and Family

2023年5月18日
自発的なレビュー
5つ星のうち1の評価

Un zéro pointé au siège Globales

Un zéro pointé au siège Globales. En effet, nous avons réservé un séjour dans un des hôtels du groupe (au moins 4 mois avant). La veille du départ, on nous annonce que on nous change d'hôtel (effectivement de même catégorie), mais beaucoup moins bien noté. Nous avons passé notre journée de veille du départ au téléphone. Nous refusons cette option et allons dans un autre hôtel (du même groupe) plus à notre goût. Aucune réponse du siège. Aucun geste commercial.

2023年5月6日
自発的なレビュー
5つ星のうち2の評価

Lord Nelson , Santa Tomas

Lord Nelson Sant Tomas
The rating is mainly based on the poor quality of the food. When you pay for all inclusive you don’t expect to have to eat elsewhere as the quality is so poor!

Staff lovely, work hard and always smiling.
Rooms are tiny, you have to sit sideways on the toilet!! A small child size wardrobe for all your holiday clothes.

All inclusive customers have a limited choice of drinks, all served in the same half pint glass. Cocktails are NOT cocktails but coloured spirits put with a mixer.

Just generally disappointing when you pay to go to a supposedly 4* hotel, we have been to many hotels in many parts of Europe and this is at best 3*.

2023年5月15日
自発的なレビュー
5つ星のうち1の評価

Globales mimosa (mallorca Palma nova )…

Globales mimosa (mallorca Palma nova ) terrible place with terrible rude staff they almost ruined my holiday of it wasn’t for jet 2 I don’t no what I would of done ! Came home from the beach one day with a crack in the shower they blamed my kids for it when they could never of reached Iast it was right at the top !!! They said my kids must of jumped !!! Not child friendly at all kids can’t play with toys or floats at the pool the staff demanded I pay them €350 euros jet 2 dealt with it and said I don’t have to pay however every time jet 2 left the hotel they rang my room for me to come down to the desk and started demanding the money again I’m really really disgusted because my experience at globales binimar in menorca was amazing I’ve been 3 times!!! I wouldn’t ever return to globales mimosa EVER rude and unfriendly almost ruined my holiday there was 1 man at the desk what was friendly apart from that all the other staff was rude and offensive they told me I better go get the money to pay for the shower , when I said I didn’t have £350 for a shower I didn’t brake they told me ring England and burrow it and I just get it from somewhere or they are ringing the police !!! Made my kids cry saying we will be arrested !! when we left the room to go to the beach it was fine we left the cleaner in the room and came back to a crack in the shower and we got the blame really disgusted it ruined my first 3 days big time so glad jet 2 re located me to Leonardo royal I really am a big thank you to jet 2 I wouldn’t return to globales mimosa ever horrible place what terrified my children

2023年4月20日
自発的なレビュー
5つ星のうち5の評価

Spent lovely holiday here 3 weeks ago

Spent lovely holiday here 3 weeks ago, lovely clean room,very pleasant helpful staff ,special thanks to Susanna at the pool bar for being so friendly and for keeping an eye on me, having limited mobility this was very much appreciated. Few complaints about food, and evening entertainment, but then again depends what you want. This was my second visit and will hopefully be there again in October.

2023年4月13日
自発的なレビュー
5つ星のうち4の評価

Mi experiencia en Hoteles Globales playa

El trato del personal es excelente,tuve varios problemas y me los solucionaron al momento, hay muchas piscinas y actividades para niños desde los más pequeños a los más grandes, lo único que no me gustó mucho fue la comida había muy poca variedad . Los horarios de comida, desayuno,almuerzo y cena eran muy tempranos ya que todo era para extranjeros y los horarios de piscinas cerraban muy temprano 6 y 7 de la tarde .Yo llevaba todo incluido y aún así las granizadas,el algodón de azúcar,el agua...había que pagarlos. La playa es de piedras muy buena para verla pero no para meterte porque es muy onda. Servicios muy limpios, habitaciones muy amplias y limpias
RECOMIENDO EL HOTEL PORQUE LOS NIÑOS LO VAN A DISFRUTAR Y LOS NO TAN NIÑOS TAMBIEN
Tendrían que mejorar mucho la comida y los horarios de piscinas.

2023年5月4日
自発的なレビュー

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