Hoteles Globales レビュー 

112
TrustScore 5段階評価の2.5

2.6

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5つ星のうち5の評価

Das Concord hat uns positiv überrascht. Wir waren begeistert. Aber wo Licht ist, ist auch Schatten! Zunächst allgemein zu Globales Concord. Sehr sauber und hervorragendes Personal! Die Lage ist traum... もっと見る

5つ星のうち1の評価

He estado en este hotel en todo incluido este finde, la cama fatal, chirriaba, comida, mala y repetitiva, además a la hora recojen y te dejan a medio comer, vamos fatal, las bebidas del T I, no esper... もっと見る

5つ星のうち1の評価

Stopped in Globales palmanova in April not a 4 star hotel maybe a 3 .check in was ok had to wait till 3pm to get in the room which was very basic but clean shower was not good at all tea and coffee we... もっと見る

5つ星のうち5の評価

Mi opinion es totalmente favorable como atencion organizacion y limpieza.Quisiera destacar el servicio de comedor muy amables Abel Carmen Jenny y un camarero se llama Jose Luis y en el Bar un joven ga... もっと見る

企業情報

  1. ホテル

さまざまな外部ソースから提供された情報

Enjoy a family atmosphere at our hotels and apartments next to the beach from just 22 euros/night. More information at HotelesGlobales.com


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2.6

期待以下

TrustScore 5段階評価の2.5

112件のレビュー

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2.6

すべてのレビュー

(112)

過去12か月のレビュー数: 23

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5つ星のうち1の評価

Hotel globales palma nova crap

Where do I start, beds hard, pillows harder, room only brushed and smelled of damp all the time, smell of human faeces in the entertainment area, (we gave that a miss) £12 per strip for bingo, there were 3 adults?? Very very expensive, government tax had to be paid out of your holiday spending money, had to pay for the use of their towels, had to pay a euro to use a plastic cup to which you got a token and had to bring the cup back for another drink staff all on the side of other nationalities shall we say, but frogs legs jump into the picture, staff very rude, no food or drink after a 3 hr delay at the airport and an hrs transfer after dropping other holidaymakers off, we had 2 autistic children with us and at Manchester airport they couldn't have been kinder but had no lanyards left so we were given a card to give to reception when we arrived, who didn't have a clue what it was, we asked for some water and maybe somewhere to buy or get. Something to eat, to be told we have nothing, ee had to leave the hotel to get water for the kids and ourselves in the hotel next door, this by the way was the same named hotel, but we had to pay one euro per bottle, there was 5 of us so we had 2 bottles each!!! All inclusive, no water in the room?? £5.500 this cost us for 10 days, absolute extortionate, we feel we didn't get any value for money at all.
Due to kids disabilities we had to have a space at the end beds by the pool so if they had any major .meltdowns we were able to manage this out of the public eye so to speak so we were up early 7am to reserve 4 sunbeds although there was 5 of us the kids could share, this was also the preferred space because they don't do well with crowds or strangers, only for one particular man who I can only say took an instant dislike to us and started to bully an autistic 8 year old off the lounger and proceed to throw the towel off it, thanks to a guy next to us standing up for us, I dread to think what would have happened, we didn't see thus but God help him if we did, when we were told, (we were only getting a drink at the outside bar by the way) we approached the man who pretended he couldn't speak English and started shouting at us, then had the cheek to report us to reception, we as did everyone explained what had happened around the pool and the complaints team then understood it was his fault, he went on again to do this (no child involved this time) again we didn't see him but he was told again he couldn't remove our property, again flailing his hand and shouting he walked away but making it his business to stare at us every chance he got!! Co.plaints team said he would be thrown out if anything else happened and police would be involved he left the Monday we left the Saturday. Until then we couldn't enjoy ourselves at all.
The food was quite nice I'd say although repetitive, but we ate out a good few times due to the cockroaches in the dining room, I've never seen this before and we are very widely travelled, we ate at a fabulous restaurant called Natalie's on the front most of the time and the food was amazing, in the words of my grandson 7 star rating,
Will never be returning to Globales Palma Nova again. This was also the general feeling of all the people we spoke to, oh and when we arrived, we paid for a pool view, we were given a pokey little corner room who's balcony was about 3ft in a triangle, changed to next door to family as requested as hel0 was needed with the children.

2024年7月10日
自発的なレビュー
5つ星のうち4の評価

Stayed at Hotel PalmaNova

This hotel is lovely apart from the outdoor snack bar. The birds were on the food most days especially the pizzas as they were never covered. We ate inside every day which was fine as more choice and air conditioned.
The pool snack bar doesn't open till 10am so you can't even get a drink of water which is awful when temperature was high 20's even that early. Also the pool doesn't open till 10am again when it's that hot you want to cool down. We went in the shower by pool.
The bar/waiting staff are friendly and Peter the entertainment rep is just fabulous and so funny. I would've liked the entertainment to be a bit earlier as it didn't begin until 10pm.
A tip for people is you don't need your plastic glasses or tokens for the evening as glasses are allowed and you are able to have up to 3 drinks in one go. The cocktail selection is not as good as in other hotels I've stayed but there will be something on menu you like I'm sure. I paid €6 for a Pina Colada but it was awful so I wouldn't waste my money just stick to the free stuff. The Sangria was gorgeous.
Evening meal was again a good selection of food all fresh and hot.
On the plus side when you check out at 11am they allow you to keep your wristband on so if you have late flight you can still eat and drink.

2024年7月5日
自発的なレビュー
5つ星のうち1の評価

Meget meget dårlig hotel

Globales Gardenia Park, Costa del Sol - Fuengriola.
Meget meget dårlig hotel - brug ikke en ferie på dette dårlige hotel!!
Har fået stjålet Visa-kortet af rengøringspersonalet på hotelværelset, som har været forsøgt brugt i en pengeautomat i Marbella, heldigvis blev kortene spærret af banken! Talt med personalet i receptionen som er meget ligeglade.

Meget dårlig rengøring - glemmer at give nye håndklæder, redder ikke senge!

Manden i restauranten bliver ikke fyldt op trods alle fade er tomme - ingen smil hos personalet, virker som om vi gæster er til stort besvær.

Absolut ikke et besøg værd - lad værre at spilde jeres tid og ferie på dette hotel!!

2024年6月29日
自発的なレビュー
5つ星のうち2の評価

Arrived at Condes Del Alcúdia Hotel…

Arrived at Condes Del Alcúdia Hotel with high hopes but were quickly disappointed as guest told us one of the 2 lifts was out of order for 10 days (still is after a further 5) We booked a deluxe room and all inclusive package but on entering room what a disappointment no fridge and no tea coffee facilities and no room for all our cloth to be put away. Went down to find out only bar is the pool bar outside which don’t supply us with bottled beer or bottled water as not in our package. Went to reception 5 times in our stay with complaints and contacted our tour operator who contacted hotel only to be told they had no complaints from anyone in the hotel. Only plus point was the beautiful view from our room. Food was average and repetitive. Definitely not worth what we paid and want be back

2024年6月21日
自発的なレビュー
5つ星のうち1の評価

DO NOT STAY at Binimar Menorca!!!!

DO NOT STAY at Binimar Menorca.
It’s dirty, the food is cold or raw. The staff are rude on reception.
The apartments are old and dirty.
No one will help you!
Plenty of other much nicer apartments/hotels around.

2024年5月23日
自発的なレビュー
5つ星のうち2の評価

My wife fell in reception

My wife fell in reception area of globals cala blanca and broke her shoulder.reception woman marina was helpful she told me she was badly injured and got a taxi to hospital.no accident report was filled out and management never came to see us. I was allowed to take a tray of food to my wife but had to queue in long dinner queue which was terrible.any way I went to see reception on our return journey and asked if we could get early breakfast as leaving at 7.40 and breakfast was open at 7.30 , they said yes 6.30 by the time I had washed my wife we got down to breakfast hall at 6.55 the said we couldn't have any thing as they shut at 7.oo.i was talking to people waiting for bus and they weren't in form you could go early so none of us had breakfast so thank you for your help i will never go back and tui you need to tell people what they can do not just sell.

2024年6月3日
自発的なレビュー
5つ星のうち2の評価

Staying at Globales Condes de Alcudia

Staying at Globales Condes de Alcudia. Plus points, literally 2 minute walk to the stunning beach which wasn't very busy. Huge amount of restaurants and gift shops offering a huge amount of variety from clothes, towels, beach inflatables, to local spars.
Hotel staff are very pleasant and helpful.
Downside.
Room is extremely basic, lacks plug sockets, some rooms have more sockets then others which makes charging phones a hassle. No kettle in the room so you can't have a hot drink. You can hire one for the week for 20euros, then buy tea etc from the spa as the hotel dont let you take anything upstairs.No fridge, no complimentary bath products, not even a bar of soap in the bathroom to wash hands.
Shower is small with no door resulting in a flooded floor most evenings, although it's a lovey pressure and hot, it doesn't drain quickly. I had to pull the shower apart to drain the water on the first night. Soon learnt to have it on low and get as close to the wall as possible. No drawers to put clothes away, wardrobe space is limited. If you want to use the room safe you pay extra. I had a double bed with a single sheet on the mattress.
First couple nights the food was OK, then you realise that the restaurant is split into chicken (cooked anyway they can in oil and smothered in garlic) or pork! Never have I seen pork cooked in so many different ways, again oily. Ham and cheese is mostly processed, salad is plentiful, fruit is available. I dodged the eggs as they were undercooked most mornings and ended up eating mostly toast. By day 4 the smell of the restaurant put me off eating so I used the snack bar.
Food is available all day but it sits out for long periods of time and is mainly cold, keep an eye out for when they replenish then it's lovely and hot.
Area is nice, plenty to do, hotel let's it down. I will come back to the area as plenty to explore, but I will research the next hotel more throughly. Take beach towels! Hotel doesn't hire any out. We got caught out and brought some from the shop.

2024年5月29日
自発的なレビュー
5つ星のうち4の評価

Globales Cala’n Blanes Review

*** READ BEFORE BOOKING*** 17/05/2024-24/05/2024
Overall i would recommend staying at this hotel, however i would’ve loved to put this hotel as 5 star, but there are a few things that would’ve been nicer or would’ve improved the quality of my stay.

When me and my boyfriend got to the hotel we were given room 112. We were so happy as this was the room we had seen online and booked! It had the lovely spacious bathroom, a working tv and a sea view balcony. A few minutes later we had another random couple walk in claiming it as their room. We were so confused as we were just told this was our room.
The lovely receptionist Flor was very helpful and reassigned our room as the other couple needed the spacious room, we were totally okay with it until, we walked in to our room, the bathroom was clearly cleaned but had a pungent smell of poo, the toilet seat wobbles as you sit on it as it’s not properly attached to the floor (ROOM 131) the safe wasn’t working and the sea view room we had booked was no longer there. We got a view of the car park. We phoned reception as we booked a sea view room and they told us that we could upgrade but for an extra €20 a night, it wasn’t worth it. However later when more people arrived, we over heard the same receptionist say to another couple, “due to it being the start of the season, we’re upgrading everyone’s rooms for free!”. I was baffled.
If you’re looking to stay here, do! I’m sure this experience was just a one off mistake that doesn’t happen to everyone.
The staff are brilliant: Johnatham the jefe of animación and Leo from the animación team. Marc, Angel, Africa, Alberto, Jon and everyone else from the catering team.

The all inclusivity is great, with there being hourly games like , darts, football, sjoulback, water polo, rifle shooting, archery, the list could go on, however when it came to drinks, you have to pay for alcoholic beverages but not juices and soft drinks, you have to pay for this ice creams, crisps , nuts ect. This i didn’t expect being in an all inclusive. While playing if of the games, i did have an injury where i ripped my whole nail off which they were all very helpful with and they checked up of me whenever they saw me to make sure i was okay.
There’s lots to do around Cala’n Blanes , shops, bars, an aqua park, restaurants. Definitely a lovely part of Menorca.
I would stay again!
@HotelesGlobales Thank you!

2024年5月17日
自発的なレビュー
5つ星のうち1の評価

Globales Mimosa Palma Nova

Website unclear as to what was included as a facility. Safety deposit box - quoted a charge of 45€ for 6 nights.There are no towels available for the pool - neither of these facilities were mentioned.When I asked hotel duty manager about these issues she just shrugged and appeared not to be bothered .
On arrival we were told access from the back of the hotel (pool area )to the road to the beach was locked when the pool closed ( even for residents ) because of ‘the drunks’
We were actually very concerned at the dismissive, derogatory attitude to their customers . I believe tourism is the main income for the island so to assume everyone is ‘undesirable’ I found to be incredibly distasteful. I have travelled extensively and mainly stayed in 4* hotels and quite frankly would not come back to this one.

2024年5月9日
自発的なレビュー
5つ星のうち1の評価

Worst experience of my life GLOBALES MIMOSA

Worst experience of my life, due to travel home yesterday, we put our luggage in the luggage room (reception told us it’s secure and that they have to press a button to allow people in and out) at 4 pm we went back to collect our bags to go to the airport to find out they were missing…. With our passports inside! The hotel were useless and lacked compassion, refused to get the manager, refused to check the cctv and told us to head to the airport and the police would help us get our flight. So off we went £40 in a taxi to the airport and the police couldn’t help us, told us we have to go to the embassy, I phoned the hotel and they said they can’t have us back we are full, then said they could have us but it will cost £120 per night. So we headed back (another £40 in a taxi) when we arrived back at the hotel there was commotion in reception as in total 5 bags had been stolen from us and other guests. The police were called and we had to make statements. We had to apply online for emergency passports (£100 each) and book another flight in 48 hours. The hotel staff were rude, unhelpful, not supportive, and continued to take our money! I honestly hope this puts people off, we had young children at home waiting for their parents. To my surprise when I went to reception this morning once again the luggage door was open and the reception didn’t care, it’s like they want people to get robbed!!

2024年4月29日
自発的なレビュー
5つ星のうち4の評価

Globales Costa Tropical Fuerteventura the hotel is an excellent inexpensive 3 star hotel, definitely good value for money. But don't go expecting a 5 stars hotel.

Globales Costa Tropical Fuerteventura
We have just come back on 13th March 2024 after 3 weeks stay, we had a great time, the staff were all truly wonderful, our room was basic but clean and serviced daily (we had room B12), the food, although a somewhat limited choice was plentiful and changed every day, it really suited us and was well presented and very tasty. The hotel is quiet and a little out the way, again just right for us as we just wanted to chill. Taxi's are very easy to sort through reception and the bus stop is close by.
The hotel for a 3 stars is excellent and for the price I can't recommend it enough.
If you are looking for a relaxing inexpensive break this is just the place.
The entertainment guy, is a real go getter who really works very hard but could do with a little assistance at times.
The pool unfortunately was a little too cold for us but at this the time of year is to be expected. There were plenty of loungers available.
The one down thing I can think of was the cost of the room safe hire at 36 Euro's a week was more expensive than most other hotels we have stayed in.

2024年2月21日
自発的なレビュー
5つ星のうち1の評価

Globales Costa Tropical, nej nej

Globales Costa Tropical, Fuerteventura, Islas canarias.
under alt kritik, havde det været 1 eller 2 stjernet hotel så levede den nok bedre op til den service der blev givet, men ikke 3 eller 3½ stjerner. Bravo tours står gerne inde for de opdigtede stjerner op pris, de har nok ikke selv afprøvet hvad de sælger. Et halv renoveret hotel til fuld pris. Godt slidt og forfaldent hotel med dårlig lugt på værelser og restaurant, afskallede vægge, dårlig mad og ringe service, mm.
trist, havde vi valgt to eller et stjernet så passede service kvaliteten men for dyrt i pris. vi betalte for en 3 stjernet men sikke en skuffelse, vi var ikke ude efter luksus, det var bare og absolut ikke rimelighed i vare og pris. aldrig Bravo Tours nogensinde.

2024年1月22日
自発的なレビュー
5つ星のうち3の評価

Not to be repeated

This hotel was quite poor it needed a lot of work doing food was disgusting very little choice at lunch and dinner breakfast was the best of the meals.
Most of the staff friendly just the few let it down.
Costa tropical
Costa d Antigua
Fuerterventura

2023年10月18日
自発的なレビュー
5つ星のうち2の評価

Globales Santa Lucia review

Globales Santa Lucia review
Arrived Wednesday 28th August 2023 Tui coach and 1st drop off so transfer was 30 minutes
Tourism tax has to be paid on arrival and ours for 2 was €46.20 for 7 days! More expensive than I expected.
The safe is a ripoff at €30 plus €10 deposit for the key, you need one as your insurance usually won’t pay out if you have a claim.
We could not fault the food, plenty to choice from and restocked quickly.
Our room was smaller than I expected and so was the the balcony but they were always well cleaned.
It could be a great adults only hotel overlooking the bay as all rooms have a sea view but read on!
The bathroom had no toiletries only a soap dispenser near the wash basin and in the shower but they were useless, impossible to get soap out of them.
We were on the all inclusive package and for a TUI Platinum 4 star hotel the spirits were very poor quality, I expected better local brands than they served, the local white rum was drain cleaner quality and the rest were not much better.
No waiter bar service for the all inclusive only the for the half board and as the queue for the only night time bar open was horrendous it was definitely needed.
On the Saturday we had a bad storm which left the glass partitions around the pool and dining room area so filthy that sea view was blocked. On the Sunday one of the sun bathers was cleaning the outside where he was laid so he could see out. They were still in the same condition on the Tuesday before we left.
I don’t know how TUI can call it a Platinum and as far 4 star I would say at the best 3 star plus.
I think that the Balearic Islands have got to greedy and have had their day.
We have just got back from a Jet2 4* rated hotel in Turkey and it put this one to shame, friendly waiter service at all the bars and restaurants, free safe and refilled room mini bar toiletries in the bathroom and premium drinks.

2023年9月28日
自発的なレビュー
5つ星のうち1の評価

The entertainm very…

The entertainment was very bad and very late as well. The life guard picked up a child and pretend to throw her down a slide. The food is not as good as they make it out to be. The stairs hurt if you go up and down all of the time. The room was good and the cleaners in everyday to clean and do your bed. The pool tasted like salt water my daughter said when she went on the kiddy slides and it went in her mouth when she went down a slide. Would recommend for someone who goes with groups.

2023年9月19日
自発的なレビュー
5つ星のうち5の評価

hotel los delfines menorca

Spent an amazing 2 wks here ,110% happy with everything ,staff were so friendly and helpful ,that's everyone from the reception to the Room service ,food was very good ,went all inclusive ,great family holiday especially if you have young children or special needs child/adult very understanding ,seen alot of negative feedback but I would say never had any issues what so ever and will be going back, if I could give a 6 star I would do .....

2023年9月13日
自発的なレビュー
5つ星のうち2の評価

Don Pedro hotel Mallorca an absolutely…

Don Pedro hotel Mallorca an absolutely sham for a four star adult only hotel.
Very poor quality of decor with leak stains and flaking paint everywhere and a leaking ceiling in the dining room which had towels in place to catch the liquid, which I hope was only water, this was there all week.
Only one bar operational at any one time which meant long walks from the pool or roof terrace if you required an alcoholic drink. The staff in the only dining room were great and food was acceptable but reception and cleaning staff were not very professional. We’re unable to have the rooms we had booked and change rooms due to being located over smelly bins and noisy machinery for pool / kitchen.

2023年9月15日
自発的なレビュー
5つ星のうち3の評価

This is not an adult only hotel

Spent 10 days in the Globales Don Pedro, Majorca. Supposed to be adult only, but every day children from babes in arms to teenagers used the hotel sun terrace as a cut through, walking among sunbathing guests; being sold ice creams at the sun terrace bar while guests queued behind them, and used the hotel sun terrace toilets, again while guests queued behind them. This is not an adult only hotel. Also, room had malfunctioning lights, shower and ‘phone, was not cleaned properly despite having huge crickets in the room, and soaps and tea:coffee was not topped up when they ran out. Restaurant was great, but it was not enough to compensate.

2023年8月4日
自発的なレビュー
5つ星のうち2の評価

Nourriture honteuse

Nous sommes actuellement dans l'hot l farragut Almirante et sommes catastrophes par la Qualité des repas servis...
Poissons surgeles
Légumes chaud en conserve
Pâtisserie industrielle
quel dommage pour un soi disant 4 étoiles...

2023年8月11日
自発的なレビュー

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