I spoke to Neil Hardy-Matusz needing some advice and a sounding board - I work independently and miss having someone to discuss a tricky case with at times. Very grateful for his calm, grounded and s... ãã£ãšèŠã
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Amelia explained everything, she was really informative, helpful and professional. Throughout our calls, she asked if we understood everything and if we had any further questions. We didn't feel at a... ãã£ãšèŠã
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a great experience from start to finish. No pushy sales people just good honest information on what was of interest to us as a company. Everything explained in full willing to go over anything again t... ãã£ãšèŠã
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I spoke with James Forrester and he was so detailed, kind and highly patient. Ensured my questions were answered and even offered me a deal to support my needs. Then I had my onboarding with Lilian an... ãã£ãšèŠã
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HRâinform is your oneâstop shop for employment law guidance, HR best practice, industry news and useful tools at every point in the employee journey.
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Blackfriars Road 240, SE1 8NW, London, è±åœ
- 08002315199
- clientexperience@hr-inform.co.uk
- www.hr-inform.co.uk
4.8
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Ellie Sawrey delivers great customer service
Ellie Sawrey showed me around the CIPD HR-inform Pro version and explained all of the features. Ellie is very knowledgeable about the platform and answered all of my questions. Great customer service and a friendly approach. Thanks Ellie!
2026幎2æ3æ¥
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CIPD HR-inform ããã®åç
Hi Helen, thank you for your 5-star feedback.
It is great to hear that Ellie was knowledgeable, ensuring to provide great customer service during your recent onboarding call.
Please do not hesitate to reach out if you require any further support.
Thanks, CIPD HR-inform
Startup with Ben & Ashleigh on CIPDâŠ
Startup with Ben & Ashleigh on CIPD HR-Inform so far has been flawless, informative with great friendly communication. Looking forward to using the many tools they demonstrated and having easy access to so much information.
2026幎2æ2æ¥
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CIPD HR-inform ããã®åç
Hi Sharon, thank you for taking the time to leave us a review.
It is great to hear that Ben and Ashleigh have provided you with a helpful and thorough service during your onboarding. Please do not hesitate to reach out if you require any further support.
Thanks, CIPDHR-Inform
Ellie was excellent
Ellie was excellent, very patient and knowledgeable
2026幎1æ22æ¥
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CIPD HR-inform ããã®åç
Hi Caroline, thank you for your 5-star feedback.
It is great to hear that Ellie was excellent, very patient and knowledgeable, during your recent onboarding call.
Please do not hesitate to reach out if you require any further support.
Thanks, CIPD HR-inform
superb experience to buy this product.
a great experience from start to finish. No pushy sales people just good honest information on what was of interest to us as a company. Everything explained in full willing to go over anything again that may not have been clear. Contract and pricing structure very smooth to deal with and setting up was equally as good and very professional.
2026幎1æ23æ¥
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CIPD HR-inform ããã®åç
Hi Shaun, thank you for your 5-star review.
We are thrilled to learn we have provided you with a superb service. Please do not hesitate to reach out if you require any further support.
Thanks, CIPD HR-inform
Ellie was super helpful!
Ellie was super helpful! She took the time to give a detailed demonstration and also tailored it to be as useful and specific to me as possible.
2026幎1æ21æ¥
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CIPD HR-inform ããã®åç
Hi Bebee, thank you for your 5-star feedback.
It is great to hear that Ellie was super helpful, during your recent onboarding call.
Please do not hesitate to reach out if you require any further support.
Thanks, CIPD HR-inform
I had a great conversation thisâŠ
I had a great conversation this afternoon with Emma. Extremely clear, concise, informative and supportive advice. She couldn't do more to help and no question was too tricky for her to answer. Fantastic service, as always!
2026幎1æ19æ¥
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CIPD HR-inform ããã®åç
Hi thank you for your 5-star review. We are thrilled that Emma provided you with a clear, concise and informative service. Please do not hesitate to reach out if you require any further support.
Thanks, CIPDHR-Inform
CIPD are always super helpful andâŠ
CIPD are always super helpful and thorough with their advice, talking through each element of the query and steps to take moving forward. Emma was especially supportive this morning!
2026幎1æ19æ¥
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CIPD HR-inform ããã®åç
Hi Hannah, thank you for your 5-star review.
We are thrilled that Emma provided you with a helpful and thorough service. Please do not hesitate to reach out if you require any further support.
Thanks, CIPDHR-Inform
Responsive and friendly
The call received from Ashleigh Wallace, Activation Specialist @ Croner-i/HR-Inform was clear, efficient and friendly.
2026幎1æ19æ¥
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CIPD HR-inform ããã®åç
Hi Natasha, thank you for your 5-star review.
We are thrilled that Ashleigh has provided you with a clear, efficient and friendly service. Please do not hesitate to reach out if you require any further support.
Thanks, CIPDHR-Inform
Professional, Friendly Advice
Friendly, professional and useful advice. Provides a great sounding board.
2026幎1æ9æ¥
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CIPD HR-inform ããã®åç
Hi thank you for your 5-star review.
We are thrilled to learn we have provided you with a friendly, professional and useful service. Please do not hesitate to reach out if you require any further support.
Thanks, CIPD HR-inform
Supportive, helpful and invaluable
Fraser was supportive, helpful, and went through each element of the issue I raised with him, to assist me in making the right decision for the process that may need to be undertaken.
The CIPD helpline has been, and continues to be of huge value to my business, and I would highly recommended.
2026幎1æ7æ¥
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CIPD HR-inform ããã®åç
Hi, thank you for your 5-star feedback.
It is great to hear that Fraser provided you with a supportive, helpful, service and thorough service, during your recent onboarding call.
Please do not hesitate to reach out if you require any further support.
Thanks, CIPD HR-inform
Very prompt service and informativeâŠ
Very prompt service and informative walk through the platform. I spoke with Ellie Sawry who is very knowledgeable and explains everything very clearly, great product all round
2026幎1æ6æ¥
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CIPD HR-inform ããã®åç
Hi Alex, thank you for your 5-star feedback.
It is great to hear that Ellie was very knowledgeable, during your recent onboarding call.
Please do not hesitate to reach out if you require any further support.
Thanks, CIPD HR-inform
Outstanding Support and Expertise
Adam Nutting was incredibly helpful and supportive. He answered all of my questions patiently and provided clear, straightforward responses. His deep knowledge in his field really stood out, and he made sure every query was fully addressed. I truly appreciate his professionalism and excellent support. Highly recommended.
2025幎12æ19æ¥
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CIPD HR-inform ããã®åç
Hi, thank you for your feedback.
It's great to hear that Adam provided you with a helpful and supportive service.
Please do not hesitate to reach out if you require any further support.
Thanks, CIPD HR-inform
Ellie was very helpful in our shortâŠ
Ellie was very helpful in our short on-boarding call, helping the team with an initial show-round of the platform.
2025幎12æ16æ¥
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CIPD HR-inform ããã®åç
Hi Barry, thank you for your 5-star feedback.
It is great to hear that Ellie was very helpful, during your recent onboarding call.
Please do not hesitate to reach out if you require any further support.
Thanks, CIPD HR-inform
HR Inform Onboarding
Amelia was enthusiastic and informative in her demonstation and onboarding of the HR Inform system. Great job.
2025幎12æ3æ¥
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CIPD HR-inform ããã®åç
Hi Nick, thank you for your 5-star feedback.
We are thrilled to hear that Amelia provided you with an enthusiastic and informative service, during your recent onboarding session.
Please do not hesitate to reach out if you require any further support.
Thanks, CIPD HR-inform
HR Inform Pro Platform OnboardingâŠ
HR Inform Pro Platform Onboarding session with Amelia, listened to what we wanted to understand about the recent upgrade and how we would navigate the platform. Friendly and knowledgeable. Thanks Amelia
2025幎12æ2æ¥
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CIPD HR-inform ããã®åç
Hi Michelle, thank you for your 5-star feedback.
It is great to hear that Amelia provided you with a friendly and knowledgeable service, during your recent onboarding call.
Please do not hesitate to reach out if you require any further support.
Thanks, CIPD HR-inform
Five-Star Guidance Every Step of the Way
Adam Nutting has been absolutely outstanding from start to finish. He was supportive, brilliant and genuinely personable, and his empathy made a huge difference during what was a difficult time for me. It was clear he truly cared and was fully invested in helping me reach a positive outcome.
His expert advice was incredibly helpful. He took the time to go through every option I put forward, talking honestly about the risks and benefits of each one so I could make the right decision with confidence. I always felt he was right there with me, not just giving advice but really supporting me through it.
I also really appreciated how present he was. He checked in regularly, came along with me on the journey and called back straight away whenever I needed him. It made me feel heard, understood and never on my own.
Adam delivered a first-class service and made a genuinely human impact at a time when I needed it most. Thank you, Adam â a well-deserved five stars.
2025幎11æ24æ¥
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CIPD HR-inform ããã®åç
Hi, thank you for your feedback.
It's great to hear that Adam provided you with a first-class service with 5-star guidance every step of the way. We are thrilled to learn that he took the time to go through every option you put forward.
Please do not hesitate to reach out if you require any further support.
Thanks, CIPD HR-inform
Andy M
I have spoken to Andy M on several occasions now and his approach and advice are simply spot on (straight to the core of the matter, quickly). Most advisors at HR-inform are very good however Andy has been exceptional.
2025幎11æ28æ¥
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CIPD HR-inform ããã®åç
Hi, thank you for your 5-star feedback.
It is great to hear that Andy provided you with an exceptional service, during your recent advisory calls.
Please do not hesitate to reach out if you require any further support.
Thanks, CIPD HR-inform
Amelia ran through all the importantâŠ
Amelia ran through all the important parts of Croner i portal that I have signed up. This has made me more confident to start using the service straight away. Amelia also followed up with an email and has offered further support if required. That's great.
2025幎11æ27æ¥
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CIPD HR-inform ããã®åç
Hi Tim, thank you for your 5-star feedback.
It is great to hear that Amelia ran through all the important parts of the Croner-i portal, during your recent onboarding call.
Please do not hesitate to reach out if you require any further support.
Thanks, CIPD HR-inform
Amelia explained everything
Amelia explained everything, she was really informative, helpful and professional. Throughout our calls, she asked if we understood everything and if we had any further questions. We didn't feel at all rushed throughout the call. She followed up with an email, which is also reassuring when you're using a new portal.
2025幎11æ26æ¥
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CIPD HR-inform ããã®åç
Hi Julie, thank you for your 5-star review.
It is great to hear that Amelia provided you with an informative, helpful and professional service, during your recent onboarding call.
Please do not hesitate to reach out if you require any further support.
Thanks, CIPD HR-inform
Ellie Sawyer review
Ellie Sawyer delivered my training and she was brilliant. Any questions she was unsure of she seeked advice from the other departments in her team and got back to me with the outcomes within an hour of the training being complete. Thank you!
2025幎11æ27æ¥
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CIPD HR-inform ããã®åç
Hi Georgia, thank you for your feedback. We are thrilled to hear that Ellie has provided you with a very informative service during your recent onboarding process.
Please do not hesitate to reach out if you require any further support.
Thanks, CIPD HR-inform
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