Today I spoke with Anna, who was simply excellent. As a standalone HR professional, sometimes you need someone with the expertise to sense-check your thinking, challenge your perspective and he... ãã£ãšèŠã
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I spoke to Neil Hardy-Matusz needing some advice and a sounding board - I work independently and miss having someone to discuss a tricky case with at times. Very grateful for his calm, grounded and s... ãã£ãšèŠã
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The team advising us on the product were friendly and able to answer simple questions. When trying to hunt down specific information, we had to do some digging. The information was there, but not on a... ãã£ãšèŠã
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Amelia explained everything, she was really informative, helpful and professional. Throughout our calls, she asked if we understood everything and if we had any further questions. We didn't feel at a... ãã£ãšèŠã
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HRâinform is your oneâstop shop for employment law guidance, HR best practice, industry news and useful tools at every point in the employee journey.
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Blackfriars Road 240, SE1 8NW, London, è±åœ
- 08002315199
- clientexperience@hr-inform.co.uk
- www.hr-inform.co.uk
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Ellie Sawyer review
Ellie Sawyer delivered my training and she was brilliant. Any questions she was unsure of she seeked advice from the other departments in her team and got back to me with the outcomes within an hour of the training being complete. Thank you!
2025幎11æ27æ¥
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CIPD HR-inform ããã®åç
Hi Georgia, thank you for your feedback. We are thrilled to hear that Ellie has provided you with a very informative service during your recent onboarding process.
Please do not hesitate to reach out if you require any further support.
Thanks, CIPD HR-inform
New customer
Recently signed up to HR Inform and so far I've been impressed with the onboarding process. Both Euan and Ellie have been very helpful
2025幎11æ20æ¥
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CIPD HR-inform ããã®åç
Hi Claire, thank you for your feedback. We are thrilled to hear that both Euan and Ellie provided you with a very friendly service during your onboarding process.
Please do not hesitate to reach out if you require any further support.
Thanks, CIPD HR-inform
Amelia Poole - Super Friendly and Helpful
Amelia Poole was super friendly and helpful on our intro call to the platform, thanks Amelia! :)
2025幎11æ26æ¥
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CIPD HR-inform ããã®åç
Hi Charlotte, thank you for your feedback. We are thrilled to hear Amelia provided you with a super friendly and helpful service during your recent onboarding call.
Please do not hesitate to reach out if you require any further support.
Thanks, CIPD HR-inform
Friendly and approachable team
I recently completed my Navigate Tax onboarding call with Amelia. Amelia was super friendly and approachable - no question was too small. She very quickly understood my needs and adapted the walk through to the topics and areas I noted I needed assistance on. A very enjoyable and helpful 30min call! Thanks Amelia :)
2025幎11æ25æ¥
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CIPD HR-inform ããã®åç
H Verity, thank you for your 5-star feedback.
It is great to hear that Amelia provided you with a friendly and approachable service, during your recent onboarding call.
Please do not hesitate to reach out if you require any further support.
Thanks, CIPD HR-inform
Just had an excellent call with Andy
Just had an excellent call with Andy, extremely helpful and knowledgeable. We were able to resolve the issue and agree on corrective action
2025幎11æ25æ¥
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CIPD HR-inform ããã®åç
Hi Darryn, thank you for your feedback. We are pleased to hear that Andrew provided you with an extremely informative and supportive call.
Please do not hesitate to reach out if you require any further support.
Thanks, CIPD HR-inform
Ellie's onboarding meeting was veryâŠ
Ellie's onboarding meeting was very professional and informative . She was extremely helpful and happy to answer any questions that I had.
2025幎11æ21æ¥
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CIPD HR-inform ããã®åç
Hi Rachel, thank you for your positive feedback.
We are pleased that you had a professional and informative meeting with Ellie, during your recent onboarding call. Please do not hesitate to reach out if you require any further support.
Thanks, Croner
One-stop shop for all things HR
This is an invaluable one-stop shop for all things HR. It's great to know that it's always 100% up to date with current legislation so you are working with accurate documents and materials. It's easy to navigate around (thanks to Amelia taking the time to give me an comprehensive guided tour) and well worth the investment.
2025幎11æ20æ¥
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CIPD HR-inform ããã®åç
Hi Hayley, thank you for your positive feedback. We are thrilled you find CIPD HRinform invaluable and a one-stop shop for all things HR! Please do not hesitate to reach out if you require any further support.
Thanks, Croner
Amelia was great
Amelia was incredible helpful and friendly - She showed me some very useful tools that are going to help me get the best from Croner-I. Thank you!
2025幎11æ19æ¥
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CIPD HR-inform ããã®åç
Hi, thank you for your feedback!
We are thrilled to learn that Amelia provided you with a helpful and friendly service during your recent onboarding call. Providing exceptional service is our top priority, and itâs rewarding to know that weâve succeeded in delivering that for you.
If you need any further support, please contact our Client Experience Team on 0800 231 5199.
Thanks, Croner-i
Very informative call
Very informative call. Amelia demonstrated the platform features excellently and it was well worth the time.
2025幎11æ19æ¥
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CIPD HR-inform ããã®åç
Hi Nick, thank you for your feedback!
Weâre thrilled to hear that you had a positive experience with Amelia. Providing exceptional service is our top priority, and itâs rewarding to know that weâve succeeded in delivering that for you.
If you need any further support, please contact our Client Experience Team on 0800 231 5199.
Thanks, Croner-i
CIPD Inform is excellent
The website is excellent. I highly recommend as an HR professional.
2025幎11æ19æ¥
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CIPD HR-inform ããã®åç
Hi Rosalind, thank you for your positive feedback. We are thrilled you find CIPD HRinform excellent and you recommend our services. Please do not hesitate to reach out if you require any further support.
Thanks, Croner
Professional, easy to understand advice.
Cannot thank Mitchell Hart enough. Professional throughout the call and provided so much insight. Provided me with the confidence I needed to tackle the most complex problem issue I have dealt with to date.
2025幎11æ19æ¥
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CIPD HR-inform ããã®åç
Hi Ben, thank you for your feedback!
Weâre thrilled to hear that you had a professional experience with Mitchell. Providing exceptional service is our top priority, and itâs rewarding to know that weâve succeeded in delivering that for you.
If you need any further support, please contact our Client Experience Team on 0800 231 5199.
Thanks, Croner-i
Refreshing Sales Experience
While it is super helpful to have so much knowledge and so many templates at my fingertips, what really stands out in my first few months using CIPD HR Inform was the patience and support from Dulal. There was no pressure as I weaved my way through the process of getting budget approval and whenever I had a question, he was fast to respond and very clear.
2025幎8æ25æ¥
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CIPD HR-inform ããã®åç
Thank you for your 5-star review! Weâre delighted that you enjoyed your visit. Your positive feedback motivates us to continue delivering exceptional service! If you need us, please contact our Client Experience Team on 0800 231 5199.
Farouk was very knowledgeable and noâŠ
Farouk was very knowledgeable and no question was a silly one. The advice was measured and informative and has helped us move forward in a very quick period of time. Thank you!
2025幎10æ30æ¥
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CIPD HR-inform ããã®åç
Weâre thrilled to hear you enjoyed your experience with us. Thank you for your continued support!
Support review
Lilian was very knowledgeable and friendly she found out about my experience first not assuming things as I had used the platform before. She focused on those areas I had not used. Was a really useful session.
2025幎10æ24æ¥
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CIPD HR-inform ããã®åç
Reviews like this are highly appreciated. We are so glad you have had such a pleasant experience working with us. We take pride in giving our clients the absolute best! Thank you for choosing CIPD-HRi.
Excellent onboarding
The onboarding was tailored to my needs rather than being generic, covered a lot of aspects of the platform, it was very informative. Even though I had had time to explore the platform prior to the onboarding, I discovered more, it was definitely worth it.
2025幎10æ24æ¥
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CIPD HR-inform ããã®åç
Thank you so much for your wonderful review. We are always looking for feedback to ensure we are delivering the best service to our clients. It is so great to hear you had such a positive experience with our team!
HR at your fingertips
I have been attending CIPD informative webinars for a while now and was really impressed with the platform and what it offers. During one of the webinars I booked a meeting with Dulal who became our account manager, he was really informative and explained all the platform offers which is more than our initial expectations. Great service, very friendly and professional and understood our requirements.
2025幎10æ1æ¥
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CIPD HR-inform ããã®åç
Our clients' feedback is so valuable and important to us, thank you for taking the time to leave such a lovely review. We will be sure to pass this on to the team!
Long term sickness issues - thanks Farouk!
I called with three separate issues, all concerning long term employees with varying levels of sickness absence.
I spoke to Farouk, who was most positive, helpful and concise in the way in which he helped me get my thoughts in order and plan a way forward.
2025幎10æ21æ¥
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CIPD HR-inform ããã®åç
Thank you for such a wonderful review and for choosing CIPD HR-inform. We are pleased to know you value the quality of our service and products.
Absolutely zero complaints...
Absolutely zero complaints when using the CIPD Inform advice line. I can always get through really quickly and always makes my job in HR feel less alien when I speak to an actual human on the other end! I spoke with Farouk today, who was extremely knowledgeable and answered my questions very efficiently.
2025幎10æ20æ¥
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CIPD HR-inform ããã®åç
Thank you so much for your wonderful review. We are always looking for feedback to ensure we are delivering the best service to our clients. It is so great to hear you had such a positive experience with our team!
Two years ago they would phone meâŠ
Two years ago they would phone me nearly every day trying to get me to take out their subscription. I asked them to remove me from their list and to stop calling me. Finally they stopped. Now here we are again with their phone calls and hounding⊠absolute joke!
2025幎10æ6æ¥
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CIPD HR-inform ããã®åç
Hi Nicole, we are sorry to hear your feedback and we have tried to locate your details so we can rectify this for you. Please email client.experience@hr-inform.co.uk so we can ensure that has been actioned. Alternatively you can call us on 0800 231 5199 so we can resolve it.
Thank you
Farouk was really helpful
Farouk was really helpful, understood the situation I presented and gave me valuable guidance.
Thank you.
2025幎9æ25æ¥
èªçºçãªã¬ãã¥ãŒ
CIPD HR-inform ããã®åç
Thank you for your glowing review! Weâre thrilled to hear that you enjoyed your experience with us. Our team takes great pride in providing top-notch service, and your feedback motivates us to keep raising the bar. We look forward to serving you again soon!
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