Today I spoke with Anna, who was simply excellent. As a standalone HR professional, sometimes you need someone with the expertise to sense-check your thinking, challenge your perspective and he... ãã£ãšèŠã
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A great CIPD HR-inform onboarding experience with Ellie Sawrey, who followed up with an email confirming the HR Advice email. The session was clear, professional and well-structured, making it easy... ãã£ãšèŠã
I spoke to Neil Hardy-Matusz needing some advice and a sounding board - I work independently and miss having someone to discuss a tricky case with at times. Very grateful for his calm, grounded and s... ãã£ãšèŠã
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Good advise as always - James took time to understand the issues I was experiencing and gave clear overview of what steps to take,
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HRâinform is your oneâstop shop for employment law guidance, HR best practice, industry news and useful tools at every point in the employee journey.
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Blackfriars Road 240, SE1 8NW, London, è±åœ
- 08002315199
- clientexperience@hr-inform.co.uk
- www.hr-inform.co.uk
4.8
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Very efficient and helpful guidance
Very efficient and helpful guidance
2025幎7æ1æ¥
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CIPD HR-inform ããã®åç
Weâre so glad you loved it! Thanks for taking the time to share your feedback.
Great helpline
I've used the CIPD HR Inform helpline for some years, and during this time have spoken to Farouk several times about various queries. He's very knowledgeable, looks at the overall picture, and gives excellent and pragmatic guidance
2025幎6æ26æ¥
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CIPD HR-inform ããã®åç
We take pride in giving our clients the most efficient service. Thank you for choosing Croner-i, and thank you for your kind words. We will be sure to pass your feedback to Farouk and the team
Bank Holiday entitlement for Part-Time employees
The advisor provided clear guidance regarding a complicated matter.
2025幎6æ26æ¥
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CIPD HR-inform ããã®åç
Thank you for your feedback. We appreciate your lovely review. If you need us, please contact our Client Experience Team on 0800 231 5199.
Mobola was fantastic
I spoke with Mobola Imafidon and she was so helpful. Answered my questions, gave additional information for me to consider.
2025幎6æ9æ¥
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CIPD HR-inform ããã®åç
Thank you for your wonderful review! Weâre thrilled to hear that you enjoyed your experience with us. Providing exceptional service is our top priority, and itâs rewarding to know that weâve succeeded in delivering that for you. If you need us, please contact our Client Experience Team on 0800 231 5199.
Lilian was a warm welcoming person toâŠ
Lilian was a warm welcoming person to speak to. She made me feel at ease. She listened to what I had to say, made notes and remembered what I wanted to get out of the training. She knew her way around the system well. Very informative session, thank you!
2025幎6æ2æ¥
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CIPD HR-inform ããã®åç
Thank you for your glowing review! Weâre thrilled to hear that you enjoyed your experience with us. Our team takes great pride in providing top-notch service, and your feedback motivates us to keep raising the bar. We look forward to serving you again soon!
Thank you Farouk!
Farouk who was the advisor who I spoke with was very helpful and took the time to explain everything in detail. When I had additional questions, Farouk took more time and provided examples to ensure that everything was clear to me around my query.
2025幎6æ6æ¥
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CIPD HR-inform ããã®åç
Thank you for your wonderful review! Weâre thrilled to hear that you enjoyed your experience with us. Providing exceptional service is our top priority, and itâs rewarding to know that weâve succeeded in delivering that for you. If you need us, please contact our Client Experience Team on 0800 231 5199.
Great overview!
Helen provided a great overview of what is available through HR-Inform and tips for helpful navigating. She committed to taking a couple of queries away to help facilitate resolution. thanks Helen
2025幎6æ4æ¥
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CIPD HR-inform ããã®åç
Thank you for the excellent feedback Jo, we are dedicated to ensuring you receive an outstanding service! We have passed your kind words on to Helen and please let us know if there is anything else at all that we can help you with!
Mobola Imafidon HR support
i called CIPD HR inform earlier this morning and I was speaking with Mobola Imafidon regarding a current ER case. Mobola was very professional and provided great advice on how to handle the case.
There has been a few occasions now that Mobola has been such a great impression and has gone above and beyond to support and offer advice. thank you Mobola
2025幎6æ4æ¥
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CIPD HR-inform ããã®åç
Thank you for your glowing review! Weâre thrilled to hear that you enjoyed your experience with us. Our team takes great pride in providing top-notch service, and your feedback motivates us to keep raising the bar. We look forward to serving you again soon!
Super quick response to my query
Super quick response to my query! Solved in the space of minutes!
2025幎6æ3æ¥
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CIPD HR-inform ããã®åç
Thank you for your feedback. We appreciate your lovely review. If you need us, please contact our Client Experience Team on 0800 231 5199.
Customer feedback
Rohit was attentive and has followed through on his commitments/actions already so this is always an impressive first impression !
2025幎6æ2æ¥
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CIPD HR-inform ããã®åç
Thank you for your wonderful review! Weâre thrilled to hear that you enjoyed your experience with us. Providing exceptional service is our top priority, and itâs rewarding to know that weâve succeeded in delivering that for you. If you need us, please contact our Client Experience Team on 0800 231 5199.
Farouk did a great job he listened
Farouk did a great job he listened, gave advice and next steps and backed this up with reasons and examples making this all easy to follow and understand. Thank you Farouk
2025幎6æ2æ¥
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CIPD HR-inform ããã®åç
Thank you for your 5 star review Kate! We appreciate you choosing us and please let us know if there is anything else that we can help you with!
Brilliant Service and immense knowledgeâŠ
Brilliant Service and immense knowledge Hub. Thanks for a prompt response.
2025幎5æ30æ¥
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CIPD HR-inform ããã®åç
Thank you for your lovely feedback Nav!
Engaging Training Session
The call was very informative and helpful in understanding how to effectively navigate and utilize the site. Lilian did an excellent job of delivering the training in a clear and engaging manner. The only challenge was the intermittent internet connection, which occasionally disrupted the session. Overall, it was a valuable and productive session.
2025幎5æ29æ¥
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CIPD HR-inform ããã®åç
Thank you for your glowing review! Weâre thrilled to hear that you enjoyed your experience with us. Our team takes great pride in providing top-notch service, and your feedback motivates us to keep raising the bar. We look forward to serving you again soon!
Darrel Mills
Very fast response to my issue, which was greatly appreciated.
2025幎5æ23æ¥
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CIPD HR-inform ããã®åç
We appreciate your kind words! Thanks for choosing us.
CIPD HR inform
Clear and concise introduction to the CIPD HR inform database by Abbey.
2025幎5æ22æ¥
èªçºçãªã¬ãã¥ãŒ
CIPD HR-inform ããã®åç
Thank you for your wonderful review! Weâre thrilled to hear that you enjoyed your experience with us. Providing exceptional service is our top priority, and itâs rewarding to know that weâve succeeded in delivering that for you. If you need us, please contact our Client Experience Team on 0800 231 5199.
Reassuring legal advice
Great advice given in what appeared to be one of those complex cases where you just need that extra sense check of your thought process! CIPD offers such a great service in their memberships. Thank you Farouk for reassuring me over our call. Sam
2025幎5æ15æ¥
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CIPD HR-inform ããã®åç
Thank you for taking the time to leave us this excellent feedback Sam. We are dedicated to providing outstanding service for you. If there is anything else that we can help with please let us know and we are happy to support you. The HRi Team.
The CIPD Legal Helpline is my go-toâŠ
The CIPD Legal Helpline is my go-to place when I need reassurance that my own HR rational is correct and there's no one else to ask.
Mobola immediately grasped what I was explaining, and gave me clear, precise reasons for the correct direction to take, which reassured me that I was definitely on the right track. She was friendly and very helpful.
I've been an Associate Member of the CIPD for over 5 years now, and this is one of the useful perks of my membership, with 20 free calls a year.
2025幎5æ14æ¥
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CIPD HR-inform ããã®åç
Thank you for your glowing review! Weâre thrilled to hear that you enjoyed your experience with us. Our team takes great pride in providing top-notch service, and your feedback motivates us to keep raising the bar. We look forward to serving you again soon!
Thank you Laura!
Laura did a great job. Good listening, clear communication, good advice. Thank you!
2025幎5æ13æ¥
èªçºçãªã¬ãã¥ãŒ
CIPD HR-inform ããã®åç
Weâre so glad you loved it! Thanks for taking the time to share your feedback.
Laura was very knowledgeable andâŠ
Laura was very knowledgeable and helpful. It is helpful to have someone you can discuss options and ideas with.
2025幎5æ13æ¥
èªçºçãªã¬ãã¥ãŒ
CIPD HR-inform ããã®åç
Thank you for your feedback. We appreciate your lovely review. If you need us, please contact our Client Experience Team on 0800 231 5199.
Great advice
Farouk was brilliant, he talked me through all possible options for us to consider as a business and took the time to understand our concerns.
2025幎5æ13æ¥
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CIPD HR-inform ããã®åç
Thank you so much for your wonderful review. We are always looking for feedback to ensure we are delivering the best service to our clients. It is so great to hear you had such a positive experience with our team!
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