CIPD HR-inform レビュー 

Abbey was great throughout the onboarding experience. She allowed me to ask questions and pointed me in the right direction to useful aspects of the website that related to my job role. Thanks again Abbey!

Had a great session with Abbey Cosh this morning. Really helpful and insightful, a great introduction to CIPD HR Inform Pro. Looking forward to making use of the platform. Thank you

Jennifer was very friendly and understanding of my situation. We came to a very amicable agreement. Croner HR Inform is a very valuable tool.

Was so great! Abbey was amazing with her presentation!

Couldn't have asked for better end-to-end customer service from Croner-i, especially from Abbey Cosh and Arene Al-Bdour. Great customer service and regular touchpoints and support. Thank you!

Kelsey-Mae was incredibly responsive and helpful with my query. She provided clear and efficient support, making the process smooth and hassle-free. I really appreciate her professionalism and friendly approach

The team advising us on the product were friendly and able to answer simple questions. When trying to hunt down specific information, we had to do some digging. The information was there, but not on a simple tile (performance improvement). Also the Reservists information is not in one page. Overall, it is a great tool and the team were pleasant.

Farouk was amazing! He really cared about what I needed help with. He listened carefully and asked good questions to make sure he understood everything. He explained things very thoroughly, breaking down tricky words and ideas so they were easy to understand. He took his time and answered all my questions patiently. I could tell he wanted to make sure I got it. I felt really helped and like he cared. Thanks so much, Farouk!

I was given a comprehensive review of all the services which was easy to follow and any questions were answered.

Always insightful,

Very good advice and support on complex issues. Today I spoke to Farouq who was excellent, as well as easy to talk to, and went through all options and clear next steps.

Abbey was very informative and friendly and emailed us the same day with the information we needed, which included a query we had - great customer service.

Abbey was really helpful and we covered a lot of ground in the 30 minute session.

Abbey gave a fantastic support training session, so easy to follow! I know what superb content the system has to offer.

I initially subscribed to CIPD HR Inform for 12 months and, when my subscription period was ending, I followed the correct process to cancel. My cancellation was confirmed by email, and everything seemed fine.

However, despite this written confirmation, they have continued to take payments after the cancellation date. I have contacted their support team to resolve this, but the issue persists. This is highly frustrating and raises serious concerns about their billing practices and customer service.

I expected better from a company that promotes transparency and reliability. If you’re considering subscribing, I strongly advise being cautious and double-checking your cancellation process to avoid unexpected charges. I hope they take action to correct this issue and improve their handling of cancellations.

Many for your quick response and resolving my query so smoothly.

Moomna was a delight to deal with. Answers to my queries were extremely clear but also Mooma was proactive and helpful. So I came away with my answers and more!