Ryan took the time to explain,in detail, exactly what I was covered in my new car insurance policy. This was refreshing as some of the comparison sites I had used, pushed me in to insurance packages t... もっと見る
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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Easy to connect to via phone. Excellent service in that they were able to access my quote obtained online & proceed from there. Very friendly & helpful adviser.
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Firstly it was a pleasure to speak with someone and not a machine. Secondly, Sam who I was speaking to put me through all the process, no fuss no stress of understanding the mine field of choosing the... もっと見る
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Brilliant service went through the online process and got a good quote. When I rang and quoted the online reference number the advisor went through the policy details with me and managed to save me al... もっと見る
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企業情報
当該企業による記述
- Based in Northern Ireland - Local call centre staff - Over 45 years of experience - Straightforward, reliable & competitive insurance - We’re one of Northern Ireland’s best-known names in insurance. The business was originally established in 1977, and since then we’ve earned a reputation as a reliable and trusted expert in insurance. We’re passionate about protecting the things that matter most to you – whether that’s your car, home, holiday or business.
連絡先
Jubilee Road 4, BT23 4WN, Newtownards, 英国
- www.hughesinsurance.co.uk
4.8
優良
746件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Top class information regarding car…
Top class information regarding car insurance. So pleased to have gone with Hughes insurance.
2026年7月18日
Hughes Insurance からの回答
Thank you for sharing your lovely feedback with us.
We’re delighted to hear that you received top-class information regarding your car insurance and that you felt confident choosing Hughes Insurance.
It’s fantastic to know that you’re pleased with your decision and that our service helped make the process a positive experience. We really appreciate you taking the time to leave a review and thank you for choosing us.
If you have any further questions or need assistance with your insurance, please don't hesitate to reach out!
Kind Regards,
Laura @ Hughes Insurance
Very disappointed service
2026年7月18日
Hughes Insurance からの回答
Thank you for sharing your feedback regarding your recent experience with Hughes through Trustpilot.
I’m very sorry to hear that you were disappointed with our service. We strive to provide the best possible support, and your satisfaction is very important to us.
If you would like to discuss your concerns or log a complaint, please contact us directly.
Thank you for your patience and for giving us the opportunity to make things right.
Kind regards
Chelsea @ Hughes Insurance
Stephanie was Absoultly fantastic…
Stephanie was Absoultly fantastic supportive did all we needed great service
2026年7月25日
Hughes Insurance からの回答
It’s wonderful to receive such positive feedback.
We’re delighted to hear that Stephanie was absolutely fantastic and provided the support you needed throughout the process. We’ll be sure to share your kind comments with her, as it’s always great to know when a member of our team has made a real difference. We appreciate you taking the time to share your experience and are glad we could provide such great service.
If you have any further questions or need assistance with your insurance, please don't hesitate to reach out!
Kind Regards,
Laura @ Hughes Insurance
Very helpful staff
2026年7月18日
Hughes Insurance からの回答
Thank you for your kind review.
We’re delighted to hear that you found our staff very helpful. Our team always aims to provide friendly and supportive service, and we appreciate you taking the time to share your feedback.
If you have any further questions or need assistance with your insurance, please don't hesitate to reach out!
Kind Regards,
Laura @ Hughes Insurance
Hughes Insurance からの回答
Thank you for your kind review.
We're pleased to hear that our representative was very helpful. We appreciate your feedback and are glad we could provide you with a positive experience.
If you have any further questions or need assistance with your insurance, please don't hesitate to reach out!
Kind Regards,
Laura @ Hughes Insurance
Very straight forward to deal with
Very straight forward to deal with. Explained all the options available . Never kept me on hold once & answered all my questions.
2026年7月23日
Hughes Insurance からの回答
Thank you for taking the time to leave us such a positive review. We're pleased to hear that the process was straightforward, all of your options were clearly explained, and that our team was able to answer your questions promptly without keeping you waiting.
If you have any questions or need any support, please reach out to the team, who will be happy to help.
Kind regards,
Karl @ Hughes Insurance
Good communication and price
2026年7月22日
Hughes Insurance からの回答
Thank you for your kind 5 star review! We're delighted to hear that you were happy with both our communication and the value of your insurance. We strive to provide clear, helpful service alongside competitive pricing, so it's great to know we met your expectations.
If you have any questions or need any support, please reach out to the team who will be happy to help.
Kind regards, Kirsty @ Hughes Insurance
Well priced insurance with all the…
Well priced insurance with all the extras included in the premium.
Phone operator got all the necessary admin completed in a timely manner.
2026年7月16日
Hughes Insurance からの回答
Thank you for your wonderful feedback! We're delighted to hear you found our insurance competitively priced and appreciated the cover included with your policy. It's also great to know our phone adviser completed everything efficiently and made the process straightforward for you. We really appreciate your kind words and thank you for choosing us.
If you have any questions or need any support, please reach out to the team, who will be happy to help.
Kind regards, Vicky @ Hughes Insurance.
Probably the most devious insurance company in NI.
Probably the most insidious devious insurance company in Northern Ireland. They operate an old school bean counter operation for the big corporate 3. Based in Holywood NI.Thier customer service sucks. There attitude is : The customer is always wrong. They read from a corporate script. They lie & they prey on their customers.
2026年7月12日
自発的なレビュー
Hughes Insurance からの回答
Thank you for sharing your feedback regarding your experience. I’m sorry to hear about the difficulties you have encountered; we strive to provide excellent service and support to all our customers.
We would like to investigate this further and have requested additional information via Trustpilot. Please can you provide this information so we can address your concerns.
Kind regards,
Darren @ Hughes Insurance
Great communication and service.
2026年7月11日
Hughes Insurance からの回答
Thank you for sharing your feedback with us. We're delighted to hear that you were pleased with the communication and level of service provided by our team. If you have any questions or need any support, please reach out to the team, who will be happy to help.
Kind regards,
Karl @ Hughes Insurance
Very easy to get a quote at a very…
Very easy to get a quote at a very competitive rate so many thanks
2026年7月11日
Hughes Insurance からの回答
Thank you for sharing your feedback with us. We're pleased to hear that you found obtaining a quote simple and that you were happy with the value offered. If you have any questions or need any support, please reach out to the team, who will be happy to help.
Kind regards,
Karl @ Hughes Insurance
Hughes Insurance からの回答
Thank you for taking the time to share your feedback.
We are absolutely delighted to hear that you are happy with your experience and that you think our service is the best!
If you have any questions or need any support, please reach out to the team, who will be happy to help.
Kind regards,
Leanne @ Hughes Insurance
I got a competitive price online and…
I got a competitive price online and got sorted on the phone by efficent and helpful staff, Tanya and Joanna
2026年7月16日
Hughes Insurance からの回答
Thank you for taking the time to share your feedback.
We are absolutely delighted to hear that you got a competitive price online and that our efficient and helpful staff, Tanya and Joanna, were able to get everything sorted for you over the phone. We take great pride in delivering excellent service, and it is wonderful to know that both Tanya and Joanna made such a positive impression.
If you have any questions or need any support, please reach out to the team, who will be happy to help.
Kind regards,
Leanne @ Hughes Insurance
Great experience
Really lovely to speak with John who sorted my new insurance out with minimum fuss
2026年7月15日
Hughes Insurance からの回答
Thank you for sharing such lovely feedback about your experience.
We are absolutely thrilled that John could help you get your new insurance sorted so quickly and without any fuss.
If you have any questions or need any support, please reach out to the team, who will be happy to help.
Kind regards,
Leanne @ Hughes Insurance
Hughes Insurance からの回答
Thank you for taking the time to leave us a review.
We’re pleased to hear that you had a positive experience when speaking with our team. Providing friendly and supportive assistance is important to us, and we’re glad our colleagues were able to help make your experience a good one.
If you have any questions or need any support, please reach out to the team who will be happy to help.
Kind regards,
Karl @ Hughes Insurance
Felt the service was amazing
Felt the service was amazing. The fella dealing with me was very easy to talk to. Great asset to your company. Professional but had a great sense of humour 👌
2026年7月9日
Hughes Insurance からの回答
Thank you for taking the time to leave us such a fantastic review. We're delighted to hear that you felt the service was amazing and that the team member who assisted you was professional, approachable, and easy to talk to. We really appreciate your kind comments and will be sure to share your feedback with him.
If you have any further questions or need assistance with your insurance, please don't hesitate to reach out to the team, who will be happy to help.
Kind regards,
Rachel @ Hughes Insurance
Hughes Insurance からの回答
Thank you for taking the time to leave us a review.
We're delighted to hear you found our service clear and straightforward. It's great to know we could provide you with a simple and positive experience.
If you have any further questions or need assistance with your insurance, please don't hesitate to reach out. Our team will be happy to help.
Kind regards,
Rachel @ Hughes Insurance
Hughes Insurance からの回答
Thank you for taking the time to leave us a review.
We're delighted to hear you received a quick quote, found our staff helpful, and were happy with the affordable price of your insurance. It's great to know we could provide you with a positive experience.
If you have any further questions or need assistance with your insurance, please don't hesitate to reach out. Our team will be happy to help.
Kind regards,
Rachel @ Hughes Insurance
Hughes Insurance からの回答
Thank you for taking the time to leave a review.
We're delighted to hear that you were happy with the value of your policy and the support provided by our team. It's great to know you had a positive experience with us.
If you have any questions or need any support, please reach out to the team who will be happy to help.
Kind regards,
Karl @ Hughes Insurance
Hughes Insurance からの回答
Thank you for your great review!
We're pleased to hear that you appreciated our straightforward approach and that everything was explained clearly. Providing a simple, no-nonsense service while offering good value is exactly what we aim for.
We appreciate your feedback and thank you for choosing us.
If you have any questions or need any support, please reach out to the team, who will be happy to help.
kind regards, Vicky @ Hughes Insurance.
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