Hunza G Ltd. レビュー 

Hunza G Ltd. からの回答

2026年6月16日

Hi Ozzi,

Thank you so much for your wonderful review and for your continued support of Hunza G.

We're delighted to hear how much you're enjoying your pieces, especially the Bubblegum Pink Square Neck Coverage Swimsuit and your retro towelling shorts in Pink and Butter Yellow. They sound like the perfect additions for your holiday, and we hope you have a fantastic time wearing them.

It's also lovely to hear that you've found our Customer Care team responsive, communicative and helpful. While we're sorry your most recent delivery experienced a delay, we're pleased we were able to assist and ensure your order reached you safely.

Thank you again for your kind words about our products, packaging and service. It means so much to the entire team, and we're thrilled to be part of your holiday wardrobe!

Warmest wishes,

Lily

Hunza G Ltd. からの回答

2026年6月16日

Hi Henrii,

Thank you so much for your lovely review.

We're delighted to hear that you and your daughter had such a wonderful experience at our Marylebone Pop-Up. It's great to know that our team made you feel welcome and provided helpful and informative service throughout your visit.

The yellow shorts set and sun hat sound like perfect choices, and we hope you enjoy wearing them. Thank you again for stopping by and for taking the time to share your experience - it means so much to the whole team.

Warmest wishes,

Lily

Hunza G Ltd. からの回答

2026年6月15日

Hi Alli,

Thank you so much for your wonderful review.

We're delighted to hear that you've had such a positive experience with both our swimwear and our customer service. Knowing that our pieces have accompanied you through many seasons and that our one-size approach takes the stress out of finding the perfect fit means so much to us.

Thank you again for your support and kind words, they truly mean the world to the whole team.

Warmest wishes,

Lily

Hunza G Ltd. からの回答

2026年6月11日

Hi M,

Thank you for taking the time to share your feedback. We're sorry to hear that the style you chose wasn't quite right for you and that your experience has left you feeling disappointed.

We completely understand your frustration regarding the first-time customer promotion. If you would like to get in touch with our Customer Care team at customercare@hunzag.com, we'd be more than happy to discuss the discount with you and see how we can help.

We truly appreciate your support and hope we'll have the opportunity to help you find a style that you love.

Warmest wishes,

Lily

Hunza G Ltd. からの回答

2026年6月11日

Hi,

Thank you so much for your lovely review.

We're delighted to hear that you love the swimwear and that it makes you feel good, that's exactly what we hope to achieve. It's also wonderful to know that, whenever you've needed us, our Customer Care team has been quick to respond and helpful throughout.

Thank you for your recommendation and for your continued support - it means so much to the whole team.

Warmest wishes,

Lily

Hunza G Ltd. からの回答

2026年6月9日

Hi Cws,

Thank you so much for taking the time to share this lovely feedback.

We’re really pleased to hear Ruby was able to help you quickly and make your return process smooth and straightforward. It’s also wonderful to hear you’d recommend both our products and customer service, that really means a lot to the team.

We truly appreciate your support.

Warmest wishes,

Lily

Hunza G Ltd. からの回答

2026年6月9日 に公開

Hi Lynne,

Thank you so much for your lovely feedback.

We're delighted to hear that you've had a positive experience with our customer service and that you're enjoying our Coverage collection. Creating styles that help everyone feel comfortable and confident, whatever stage of life they're in, is so important to us, and we're thrilled you've found a style that works for you.

Thank you again for your support - it really means a lot to the whole team.

Warmest wishes,

Lily

Hunza G Ltd. からの回答

2026年6月9日

Hi Lottie,

Thank you so much for taking the time to share your experience.

We're sorry to hear your daughter's swimming costume lost its shape sooner than expected, but we're delighted that the team was able to resolve the issue quickly and arrange a replacement for you. It's wonderful to hear that you were impressed with the service you received.

Thank you again for your kind words and support, they mean a great deal to the whole team.

Warmest wishes,

Lily

Hunza G Ltd. からの回答

2026年6月8日

Hi Pembegul,

Thank you for taking the time to leave us a review, we're delighted to hear our customer care team were quick in responding to your query.

Warmest wishes,

Lily

Hunza G Ltd. からの回答

2026年6月8日

Hi KD,

Thank you for taking the time to share this, it genuinely means a lot to the team.

We’re so pleased to hear that you discovered Hunza G at a time when you needed something that helped you feel more confident, and even more so that you’ve found a style that fits and flatters your body beautifully. That’s exactly what we hope each piece can do, support people in feeling comfortable and like themselves, at every stage.

We’ll make sure your kind words are shared with the wider team.

Thank you again for your support!

Warmest wishes,

Lily

Hunza G Ltd. からの回答

2026年6月2日

Hi Danielle,

Thank you so much for your lovely review. We’re thrilled to hear that your issue was resolved quickly and that you had such a positive experience with our Customer Care team.

It means so much to us that you love our swimwear, and we're especially pleased to hear that the service you received reflected the quality you expect from the brand.

Thank you for your continued support and for taking the time to share your experience, we’ll be sure to pass your kind words on to the team.

Warmest wishes,

Lily

Hunza G Ltd. からの回答

2026年6月2日

Hi Romi,

Thank you so much for your wonderful review. We're delighted to hear that you love your Hunza G swimwear and had such a positive experience with our Customer Care team.

Your recommendation means a great deal to us, and we'll be sure to share your kind words with the wider team.

Thank you for your support and for being part of the Hunza G community!

Warmest wishes,

Lily

Hunza G Ltd. からの回答

2026年5月29日

Hi Samantha,

Thank you very much for sharing your positive experience with our customer care team, we are so glad to hear they were able to resolve this issue for you. I will make sure to share your feedback to the team.

We hope you love your Hunza G Swimsuit.

Kindest,

Amber

Hunza G Ltd. からの回答

2026年5月28日

Hi Ellie,

Thank you so much for sharing your positive review. We are so glad to hear our customer care team were able to solve your order issue so quickly. We will be sure to share this with them.

We hope you love your new Hunza G swimwear!

Kindest,

Amber

Hunza G Ltd. からの回答

2026年5月28日

Hi Poppy,

Thank you for taking the time to share your experience with us. We want every customer to have a positive journey and that doesn't stop at our swimwear. From the moment you place an order to the moment a return is resolved, we hold ourselves to a high standard and on this occasion we clearly fell short of that. We completely understand why this left you feeling let down.

We will be looking into why this happened to ensure it doesn't happen again. Once again, we sincerely apologise for the inconvenience this caused and thank you for flagging it with us.

Kindest,

Amber

Hunza G Ltd. からの回答

2026年5月28日

Hi Kate,

Thank you so much for sharing your lovely review and we're delighted you love your swimwear. We are also so glad to hear our customer care team were able to assist with this issue and resolve it quickly.

Thank you for supporting Hunza G! We will be sure to share your kind feedback with the team.

Kindest,

Amber

Hunza G Ltd. からの回答

2026年5月27日 に更新

Hi Roos,

We’re so sorry to hear this and completely understand your disappointment.

As you did not make the purchase with Hunzag.com directly but with a stockist, I'm afraid you will need to reach out to them to solve this for you as the transaction lies with the place of purchase. Unfortunately, we are unable to verify the purchase and warranty when the purchase has been made with a stockist.

Please note, in order to ensure the longevity of your Hunza G, we recommend rinsing the garment soon after swimming in chlorinated water and machine washing. This will stop chlorine building up and breaking down the fabric.

We apologise we couldn't be of further assistance on this occasion.

Kindest,

Amber

Hunza G Ltd. からの回答

2026年5月26日

Hi Holly,

Thank you very much for your support and sharing your lovely review. Although we apologise that your order didn't quite work out, we are glad to hear of your positive experience with our customer care team.

Kindest,

Amber

Hunza G Ltd. からの回答

2026年5月26日

Hi Brittany,

Thank you for taking the time to share your experience and we're sorry to hear you were left frustrated during your return.

In regards to returns for our Burberry x Hunza G items, we do require both the cotton bag and scrunchie to be returned in order to process a refund as we do not hold excess stock for these items. We understand this to be frustrating for you and we sincerely apologise for any inconvenience this may have caused. We are working to communicate this better for customers.

Thank you for sharing your experience and we will most certainly take your feedback on board to improve customer experience.

Kindest,

Amber

Hunza G Ltd. からの回答

2026年5月20日

Hi Mor,

Thank you so much for your lovely review. We’re delighted to hear how happy you are with your swimwear and that you’re loving the fabric and fit.

There’s nothing better than feeling confident and comfortable in your swimwear, so we’re so pleased to hear it looks and feels great on you.

Thank you again for your support and for choosing Hunza G.

Warmest wishes,

Lily