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Hunza G Ltd. レビュー 

1,452
•
TrustScore 5段階評価の4.5

4.3

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5つ星のうち5の評価

I had such a lovely experience with Hunza G! Sabeekah who handles my issue was incredibly kind, quick to respond, and genuinely helpful. They helped resolve my issue quickly and smoothly. I really ap... もっと見る

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5つ星のうち5の評価

This is my go to company for swim suits and dresses! I have over 4 swings, and 1 , dress which I receive compliments in any time I wear them! Always flattering, high quality, and comfortable!

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5つ星のうち5の評価

I've always wanted a Hunza G swimsuit and finally purchased myself one, but accidentally entered the wrong house number. Chloe with customer support reached back out to me promptly and addressed the i... もっと見る

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5つ星のうち5の評価

After purchasing a Hunza G I was so upset when it had lost its colour after 1st time use abroad- I reached out to their customer care and Ruby and Chloe were absolutely amazing! I do not know anywhere... もっと見る

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企業情報

  1. 水着店

Hunza G Ltd. について

当該企業による記述

With modern nostalgia at its core, Hunza G has grown to become an iconic brand synonymous with the beach. Its 80’s roots bringing a cool and contemporary twist to beachwear in powerful hues. With a One Size Fit mantra made possible by figure flattering fabric that flexes to sculpt and support all shapes, the secret to Hunza G is to wear it how you want to.

Hunza G's one size stance is not only an effort to remain an inclusive brand, but also reduces the risk of over-purchased sizing on a commercial level. Ethical and comfortable, each piece will see you through a lifetime and all that it brings – pre, during, and post pregnancy – as well as any other life changes your body goes through. Hunza G places emphasis on timeless pieces that hold the same value today as they will in the future. If looked after carefully, they can be passed down through the generations.

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Our Warranty

当該企業による記述

We offer a one-year warranty on orders purchased directly with Hunza G

連絡先

4.3

優良

TrustScore 5段階評価の4.5

1452件のレビュー

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ネガティブなレビューの 100%に回答しています

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レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.3

すべてのレビュー

(1,452)

過去12か月のレビュー数: 393件

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5つ星のうち1の評価

I have many items from Hunza G I love…

I have many items from Hunza G I love the brand but I am getting tired of the quality. Bang on a year of wearing my favourite bikini purchased in Harrods it began to unravel on the bra top, a swimsuit I owned before this also did the same - I always follow the washing instructions and am extremely careful. My scrunchie immediately stretched and became saggy. My daughters swimsuit with cross back ripped on a first use, her tutu swimsuit has also started to unravel (her first ever Hunza and her absolute favourite) and her pink hat after one use the toggle broke. I don't ever get a reply from the live chat or email. I continue to purchase from this brand because I feel so confident in their swimwear but it's so expensive and I am fed up of everything becoming unraveled with 0 response or support in return. Please advise an email I can guarantee a response from please. I really want the Burberry bikini but I'm terrified of the same thing happening.

2026年4月22日
自発的なレビュー
Hunza G Ltd. ロゴ

Hunza G Ltd. からの回答

Hi F,

Thank you for taking the time to share this, and I’m so sorry to hear about the repeated issues you’ve experienced. We completely understand how disappointing and frustrating this must feel, especially as a loyal customer who clearly loves the brand and continues to choose Hunza G for both yourself and your daughter.

This is certainly not the experience we want any of our customers to have, and I’m very sorry that you’ve felt unsupported and unable to get a response when trying to reach us.

Please do reach out to us directly at customercare@hunzag.com, where our Customer Care team will be able to review this properly for you. If you include as much detail as possible, along with any photos and proof of purchase where available, we’ll make sure your case is looked into thoroughly.

We truly value your support and would really appreciate the opportunity to help resolve this for you.

Warmest wishes,

Lily

5つ星のうち5の評価

Incredible customer service

Incredible customer service. Extremely responsive. Lovely interactions.

2026年4月28日
自発的なレビュー
Hunza G Ltd. ロゴ

Hunza G Ltd. からの回答

Hi Kirsty,

Thank you so much for your lovely review.

We’re so pleased to hear that you had such a positive experience with our Customer Care team. Providing responsive, helpful service and making every interaction a positive one is incredibly important to us, so it means a lot to hear this reflected in your feedback.

We truly appreciate your kind words and support.

Warmest wishes,

Lily

5つ星のうち5の評価

My order arrived in record time

My order arrived in record time. Love the swim suit!

2026年4月9日
Hunza G Ltd. ロゴ

Hunza G Ltd. からの回答

Hi,

Thank you so much for your lovely review.

We’re delighted to hear your order arrived so quickly and that you’re loving your swimsuit - that’s exactly what we like to hear!

We really appreciate you taking the time to share your experience and hope you continue to enjoy wearing it.

Warmest wishes,

Lily

5つ星のうち5の評価

Nice fit, good coverage

First time ordering Hunza G swimwear. I have been looking for a one piece for some time but struggled to get one to fit (I am 5'10' and size 10-12 but not very curvy). This is a nice fit, good coverage and looks like it's good quality. Also came in it's own little pouch which will be handy for packing!
Delivery was smooth and quick. Returns were also very easy to manage - I ordered a couple of other items to try at the same time.

2026年4月7日
Hunza G Ltd. ロゴ

Hunza G Ltd. からの回答

Hi Babu,

Thank you so much for taking the time to leave such a lovely review.

We’re delighted to hear that your first Hunza G experience has been such a positive one, and that you found a one-piece that fits well and gives you the coverage you were looking for. It’s great to know the quality, fit, and even the little pouch made a good impression!

We’re also so pleased to hear that delivery and returns were smooth and easy to manage - we always want the full shopping experience to feel as effortless as possible.

Thank you again for your kind words and support.

Warmest wishes,

Lily

5つ星のうち5の評価

Excellent service and quality!

I have purchased three bikinis from Hunza G and have largely been delighted with the quality and style of all of them.
I had a small issue with one of them but this has been quickly fixed by the customer care team who I cannot praise enough. The customer service is excellent.
I received very swift responses and a very satisfactory resolution and I wouldn’t hesitate to recommend Hunza G to anyone.

2026年4月24日
自発的なレビュー
Hunza G Ltd. ロゴ

Hunza G Ltd. からの回答

Hi Clare,

Thank you so much for taking the time to leave such a lovely review.

We’re delighted to hear that you’ve been so happy with your Hunza G pieces and that our Customer Care team was able to quickly resolve the issue for you. Providing both beautiful products and excellent service is incredibly important to us, so it means a lot to hear this reflected in your experience.

Your kind words and recommendation are truly appreciated, and we’re so grateful for your continued support.

Warmest wishes,

Lily

5つ星のうち2の評価

Few issues with the quality. Always my favourite but standards have slipped! I’ve reviewed this company before and…

I’ve reviewed this company before and I’ve been wearing only this brand for the past four years so this isn’t because I don’t love them at I adore them for comfort and style, both my daughters only wear these too. Sadly recently I’ve had a couple of issues with the quality (not sure if it’s a recent thing or just standards slipping) I appreciate they have a one year warranty however swimwear isn’t often worn the whole year (we travel a fair bit) and both my issues have fallen outside the warranty and they provide no further help. Given prices are increasing it’s a bit disheartening. One of my seersucker suits has stretched and lost its crinkle leaving it saggy and obvious colour difference (they are one size I’m a size 10) it’s become see- through now in that area so can’t be worn. The other one my daughter’s white trim has turned yellow - this was replaced by Hunza but the same thing happened to the replacement it seems to react to pool water. Im reviewing only to inform people as i expected better. Still love the brand and haven’t found anything as comfy but i just sadly don’t expect them to last very long anymore. I wash as per instructions and they are kept in the dust bags.

2026年4月22日
自発的なレビュー
Hunza G Ltd. ロゴ

Hunza G Ltd. からの回答

Hi Annie,

Thank you for taking the time to share such a detailed review, and for your continued loyalty to us over the years. It really does mean a lot to hear how much you and your daughters have loved wearing Hunza G.

I’m very sorry to hear about the issues you’ve experienced more recently. We completely understand how disappointing this must feel, particularly when you’ve come to expect a certain level of quality and longevity from our pieces.

Please be assured that we take feedback like this very seriously, and we are always working to review and improve our products wherever possible.

If you would like to discuss your experience further, we would be more than happy to hear from you directly and look into this in more detail. You can reach us at customercare@hunzag.com.

Thank you again for your honest feedback, we truly appreciate it.

Warmest wishes,

Lily

5つ星のうち4の評価

Helpful customer service

After a slow response to my first enquiry, the team was then very helpful and offered a new swimsuit given the issues I had had.

2026年4月17日
自発的なレビュー
Hunza G Ltd. ロゴ

Hunza G Ltd. からの回答

Hi Meredith,

Thank you for your feedback.

We’re sorry again for the initial delay in getting back to you, but we’re really pleased to hear that the team was able to support you and find a resolution.

We hope you love your new swimsuit, and if there’s ever anything else we can help with, please don’t hesitate to reach out.

Warmest wishes,

Lily

5つ星のうち4の評価

The idea of one size is great but…

The idea of one size is great but unfortunately the panty is a bit big for me. However i’ll keep it because I truly love it

2026年3月31日
Hunza G Ltd. ロゴ

Hunza G Ltd. からの回答

Hi Myriam,

Thank you so much for your feedback - we’re really glad to hear how much you love the piece overall.

While our signature sizing is designed to be one size, we do find that some styles can work better than others depending on individual body shape and a few other factors, which can affect how each piece fits.

If you’d ever like more tailored product or style advice in the future, our specialist team would be more than happy to help - you can reach them at productadvice@hunzag.com.

Thanks again for sharing your thoughts, and we hope you continue to enjoy your Hunza G piece.

Warmest wishes,

Lily

5つ星のうち5の評価

The timing was surprisingly sufficient

The timing was surprisingly sufficient, it's quite a distance. The delivery was made perfectly, no issues. Finally, I'm so happy with the quality standards for this brand. Thank you for such a wonderful customer experience! I'll be visiting again soon.

2026年3月30日
Hunza G Ltd. ロゴ

Hunza G Ltd. からの回答

Hi Marie,

Thank you so much for your kind words!

We’re delighted to hear that your order arrived smoothly and that you’re happy with the quality. It really means a lot to us to know you had such a positive experience.

We look forward to welcoming you back again soon!

Warmest wishes,

Lily

5つ星のうち1の評価

Only one of five items was delivered

Only one of five items was delivered, despite several emails on my part no action has been taken other than to imply that I am lying and that the order was complete. I did not sign for the parcel it was posted through the letterbox and was incorrect. I assumed the other items would follow, they have not and I have been informed that the matter is closed. It is my understanding that the onus lies with you to prove not only that the items were sent but also that they were delivered which they were not. This is grossly unfair and disappointing from a well respected company. The response from customer service has been patchy, slow and my order remains unfilled to the tune of nearly £500 !

2026年3月30日
Hunza G Ltd. ロゴ

Hunza G Ltd. からの回答

Hi Tracy,

Thank you for your review, and we’re so sorry to hear about your experience.

We completely understand how frustrating and disappointing this situation must be, and we sincerely apologise for how this has been handled so far - we recognise that we haven’t got this right.

We did try to reach you by phone this morning and have also sent a follow-up email, as we’d really like to resolve this for you as quickly as possible. Please could you respond when you’re able, or let us know a convenient time to speak, and we’ll prioritise getting this sorted.

We truly appreciate your patience and the opportunity to put this right.

Warmest wishes,

Lily

5つ星のうち5の評価
Hunza G Ltd. ロゴ

Hunza G Ltd. からの回答

Hi Amanda,

Thank you so much!

We’re so happy to hear that you love everything from Hunza G - it really means a lot to us.

We can’t wait to have you back again soon!

Warmest wishes,

Lily

5つ星のうち5の評価

5* Customer Care and Support

I had an issue with one of my swimsuits and the customer care and support that I have received has been outstanding. I personally dealt with Ruby and Labeekah who have both gone above and beyond.
This shows how much this company values their customers, and the quality of their products.
I have total faith in this company and will remain a loyal customer for years to come.
Thanks for caring so much ❤️❤️❤️

2026年4月14日
自発的なレビュー
Hunza G Ltd. ロゴ

Hunza G Ltd. からの回答

Hi Lauren,

Thank you so much for your incredibly kind words.

We’re absolutely delighted to hear about your experience with our Customer Care team, and I’ll be sure to pass your lovely feedback on to Ruby and Labeekah, they’ll be so pleased to hear this.

It truly means a lot to us that you feel supported and valued, and we’re so grateful for your loyalty.

We look forward to being part of your wardrobe for many years to come!

Warmest wishes,

Lily

5つ星のうち5の評価

Worth the hype

I love hunza g! I’ve got several of their styles and they always feel and look so great on. They’re flattering and comfortable but also timeless. Customer service is fantastic too which is the cherry on top.

2026年4月15日
自発的なレビュー
Hunza G Ltd. ロゴ

Hunza G Ltd. からの回答

Hi Kelly,

This absolutely made our day - thank you so much!

We love hearing that you’ve found your go-to styles with us, and that they’re making you feel as good as they look. That’s exactly what Hunza G is all about!

We’ll pass your kind words on to the team too. See you next time.

Warmest wishes,

Lily

5つ星のうち1の評価

I ordered two seats they fit horribly

I ordered two suits they fit horribly. I went to return in the proper return window for a full refund as stated online, and I am unable to return for a reason unknown. How frustrating!!

2026年4月13日
自発的なレビュー
Hunza G Ltd. ロゴ

Hunza G Ltd. からの回答

Hi Jes,

Thank you for reaching out and I’m sorry to hear you’ve been having trouble with your return - I completely understand how frustrating that must be!

We actually have two separate returns portals - one for domestic orders and one for international orders. If you’re using the wrong one for your region, it won’t allow you to proceed, so that may well be the reason you’re running into difficulty.

As long as you’re within the return window, you should have no issues once you’re in the correct portal. Could you double check you’re using the right one for your location?

If you’re still having trouble after that, please don’t hesitate to reach out to our customer care team directly at customercare@hunzag.com and they will be happy to help get this sorted for you.

Warmest wishes,

Lily

5つ星のうち3の評価

I am trying to return a halter suit…

I am trying to return a halter suit that does not fit- I can not get anyone to respond to me; an there are no return labels or receipts that are included in the delivery. The phone number for London- does not work as listed. I am in the the US. Please contact me today to start the return of 1 of the 3 swimsuits i recently purchased. Thank you.

2026年3月26日
Hunza G Ltd. ロゴ

Hunza G Ltd. からの回答

Hi SLF,


Thank you for reaching out, and I'm so sorry to hear you've had trouble getting through to us - I completely understand how frustrating that must have been.

Not to worry, we're here to help! You can start your return quickly and easily through our returns portal here: https://web.global-e.com/Returns/Portal/mZnH

Alternatively, if you'd prefer to speak to someone directly, please don't hesitate to give us a call on +44 141 673 8226 and our team will be happy to assist you.

Apologies again for the inconvenience, and please do let us know if there's anything else we can help with.

Warmest wishes,

Lily

5つ星のうち5の評価

Love Hunza G and their customer service…

Love Hunza G and their customer service is so responsive and helpful.

2026年3月24日
Hunza G Ltd. ロゴ

Hunza G Ltd. からの回答

Hi Lala,

Thank you so much, this really made our day!

We're so happy to hear you love Hunza G and that our team has been helpful.

We hope to continue to look after you!

Warmest wishes,

Lily

5つ星のうち5の評価

Absolutely excellent customer service

Absolutely excellent customer service. I had to replace my costume, which was dealt with very professionally and efficiently.

2026年3月24日
Hunza G Ltd. ロゴ

Hunza G Ltd. からの回答

Hi Bernadette,

Thank you so much for your kind words!

We're really pleased to hear that the process was smooth and that you felt well looked after.

We hope you love your new costume!

Warmest wishes,

Lily

5つ星のうち5の評価

Great swimwear

Great swimwear, fast delivery.

2026年3月23日
Hunza G Ltd. ロゴ

Hunza G Ltd. からの回答

Hi Kate,

Thank you so much for your lovely review!

We're so pleased you're happy with your swimwear and that it reached you quickly.

We hope you enjoy wearing it!

Warmest wishes,

Lily

5つ星のうち5の評価

Parcel finally arrived but perhaps a…

Parcel finally arrived but perhaps a little slow!

2026年3月16日
Hunza G Ltd. ロゴ

Hunza G Ltd. からの回答

Hi Dawn,

Thanks so much for your feedback!

We’re glad to hear your parcel arrived safely, and we appreciate your patience with the delivery time.

We’re always working to improve our shipping experience.

Warmest wishes,

Lily

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