IDFC FIRST Bank レビュー 

Very bad customer service, not solving customers issues.

Do Not open NRE/NRO account with them please. I travelled to India and had my bank card handy to withdraw cash, I can’t use the bank card and can’t withdraw my money. Went to the bank and waited for 40 mins and then the employee said sorry sir I don’t know how to help you with this, now my money is stuck in the account and only way I could take that out is by transferring to another bank but ease of access my foot

not very transparent while opening NRE/NRO account online, while you get a email from so called relationship manager but that poor person can not help in anything...MUST BE AVOIDED

Referred by a friend, I opted for your senior citizen savings account for my mother; everything was smooth until the video KYC, where it came as a surprise, the video KYC is NOT available in any regional language, and that, I can't support her in the KYC process. What a Joke!!

I was amazed by the digital experience journey of opening a savings account from the convenience of my home, only to be let down later as part of the Video KYC process, when the staff mentioned that Video KYC is available only in English and Hindi. Unbelievable!! Please mention clearly that Video KYC is NOT available in the local languages, so that it's not misleading as part of the account opening process. I would not have gone with the account, had I known this upfront. An AI agent will be able to do this Video KYC in any regional language.

What's the problem, if I support my mother in the KYC process and it gets recorded formally? The Video KYC for senior citizen, should allow one more translator/ relation to support, if you're truly serious about extending the digital experience to Senior Citizens. Even if I go to a branch, I'll have to support my mother for the KYC process.

Which senior citizen shall be able to independently apply for a digital bank online (or) go to the branch, without any support from their blood relations and friends?

Your senior citizen offering needs a true revamp. The closing line is that we’re disappointed by this digital KYC experience; and any Senior Citizen needs help, even in the banking process, including the video KYC.

Bakwas service froud krte hai

The Bank is not suitable for NRI customers. Majority of the Employees dont know the rules and regulation of NRO/NRE account which causes only Harassment to the Customer in every steps. I am immensely frustrated and will be closing the account. Please hire properly educated and knowledgeable personnel to deal with NRI customers.

Very good customer services provided by the IDFC bank, as whenever I called on the customer care number every time it responded within 3 minutes and solved my queries as well as.

lam complaining against IDFC bank and staff because of the reason they mentally Harrassed

Worst bank ever
Non cooperative staff
Worst experience ever
Got blocked and freezed my account

Really don’t open account in this bank

Worst service

Very Very very bad service so many time i i inform you WhatsApp support that is not helpful only msg for ai msg s that options very badly service WhatsApp support ..am not hear am working for dubai many many time s i call tha bank not answering bank costumer assistant service yes am check to ready today but not ready 1 month ago Missed EMI: Avoid late payment charges! Your total dues of Rs. 2869 for Consumer Durable loan A/c have been pending since 3rd Jun. Unfortunately, payments made after 8th Jun will incur late payment charges. Pay now and avoid extra charges you will tha pay extra charge ?
I have already keep the account balance but you not received my money that is not my issue this is your issue 😡😡
You may loss my excellent cbil score everything I need to my excellent cbil score That's your responsibility🤬

I have account in IDFC, I Use idfc first account from last 2 years and i am very happy because i don't think india have a better banking than idfc, Zero fee banking is a lot for me , many features, rewards point on both saving account and credit card , i think this the best bank every indian needs.

*5/5 Stars*

I'm absolutely thrilled with my experience at IDFC FIRST BANK Their exceptional customer service, user-friendly online banking platform, and competitive interest rates make them stand out from the rest.

The staff is friendly, knowledgeable, and always willing to help. The mobile app is intuitive, allowing me to manage my accounts, pay bills, and transfer funds with ease.

I've been impressed with their:

- *ZERO fees*: ZERO FEE for services like ATM withdrawals and fund transfers.
- *High-yield savings accounts*: Competitive interest rates that help my savings grow.
- *Secure online platform*: Robust security measures give me peace of mind.

Overall, I'm extremely satisfied with IDFC FIRST BANK

+91 91362 17560 Off of one of the ladies stuff this rotten egg, filthy girl born and what in hearts father is not even known needs to be taught a lesson every day getting fed up of your calls, refusing them not to call without fail every afternoon nap I tell this female to stop irritating my keep the phone down Hopeless woman, and she calls me back and she starts abusing how da she does the standard of your staff y’all have no standard as it is even the staff which you have no standard bloody loan to people on Zerox papers and your staff is abusing calling customers after being harass Bhai Your stars begging for money why don’t you put abig LOCK bloody horrible people stop begging bloody beggars IFDC I want her to post apology reply to my this post or I’m going to go and log a complaint of cyber crime staff of your bank hopeless people get some life

I am extremely disappointed with my recent experience with IDFC First Bank's Education Loan Department. We applied for an education loan for my sister, and the application was rejected on the grounds of my father's profession – a retired officer from the Uttar Pradesh Police Department. This reasoning is not only unprofessional but appears deeply discriminatory and unjustified.

Despite multiple follow-ups, we received no clear or satisfactory explanation, and the grievance redressal process has been entirely ineffective. As an Indian citizen currently residing abroad, I attempted to escalate the issue through the RBI Complaint Management System, but access from outside India seems to be problematic.

A bank that promotes education loans should be impartial and inclusive, especially when evaluating a family's ability to support higher education. Denying a loan based on the applicant’s family background rather than financial eligibility is a serious concern.

I hope IDFC First Bank revisits its internal policies and takes accountability for such behavior. I cannot recommend this institution for education loans or related services.

I am experiencing best credit card services with this bank

Worst bank ever, fake and wasted my time. They did KYC but failed to open a simple saving accounts inspite giving them all the documents and cheques.

Please don't opt for this, It's a request you will find yourself in big trouble, As I have gotten into,

Go for different banks like HDFC, Axis, ICICI please don't go for this low grade bank, Worst bank ever

WORST bank IDFC

I am writing this review to share my extremely disappointing and alarming experience with IDFC First Bank. This is by far the worst bank I have ever dealt with. The bank has committed a serious breach of confidentiality by leaking my current account statements—including sensitive information like transaction history and client names—to one of my direct business competitors.

This blatant violation of privacy has been happening for nearly two years, resulting in significant loss of business and trust. The fact that confidential data was accessed and shared without my consent is both unethical and possibly illegal.

Despite raising the issue with the concerned branch and higher authorities, there has been no satisfactory action or accountability taken till date.

I strongly urge other business owners and individuals to think twice before trusting IDFC First Bank with their financial information. A bank that cannot protect your private data should not be in the business of banking at all.

I had visited idfc first bank in khargone for opening current bank account and branch person had told me to open current account within 2-3 days and later my shop Ajroo Collection adress verification also had completed by bank team and after 7 days bank person saying that we can not open your current account due to less stock I has told bank person already that it's my start up and I am seller on amazon that's why I started with 50 kurti even bank person had seen as well , if he had not open my account why he wasted my 7 days instead he had to tell me from beginning that we can open current bank account with less stocks, I had submitted all documents adhar Pan card gst certificate udyam certificate