IDFC FIRST Bank レビュー 

While pre closing the loan, amount of troubles which the customer undergoes is very high. It cannot be explained by mere words. You people chase the customer with rigorously and make calls, whether we are in toilet or hospital or attending funeral. While going to loan centre and offering to preclose the loan, the desk clerk wants the borrower to come and handover the payment. Also, this procedure is like a government office attitude. I am raising this complaint hopefully someone might see and bring in some real difference to the system. How much of impact will my complaint have , I am not sure, but anyways I am doing it so that people voice. My number is 9538320752.

Worset service ever, don't trust the banck
They didn't not informed earlier that when opening the back acount in idfc that the minimum balance 25000.
1.Every month cutting 590 RS because we should maintain 25000 minimum balance.
2. When I have taken personal loan , I asked them to make a auto payment for icic bank, thay said we will do after first EMI but years going on they are not responding to me to me auto payment of EMI to icic banck account. I tried to reach out to them More than 100 times they are not responding because if thay make auto payment that monthly cutting is not possible which we need to maintain 25000 minimum balance
Worset service ever I will give 0 out of 100 marks to IDFC

Worst bank they called me and asked me about why I'm not maintiang the balance and i said i'm getting salary of 1.3 on 3rd and they just freeze my account how they tf they can do this I dont really understand what wrong did I do here to flag my bank account what a worst bank now I cant deposit or withdraw my money worst worst ever

IDFC bank loan recory or loan department bahut kharb bank hai. Es bank nai mujhe barbad kar diya hai . Mai emi nhi paya mujhe harrisment kiya ja rha hai costumer care complain karne k bad bhi unhe koi farf nhi bad wo mujhe countinue pareshan kar rhay hai meri contact list chura kar rha unoer kar rhy hai es bank se kabhi koi loan mat lena na es account khulwana es ki bahut jada service kharb hai

I just paid a emi , 1 hour late , and they charged me ₹650 with check bounce charges, it's unacceptable and I hate this kind of behaviour from banks , and they keep messaging me with warning to recovery the charges ₹650 and blackmailing me that they will add further charges if I not paid ₹645 , telling me to pay or I will face further consequences

I have been a long time customer 10 years plus. But their remittance service i.e. remit first 2 India is the most pathetic excuse of remittance platform I have used.
Despite complaining earlier, and escalating ZERO improvement.

I had an extremely disappointing experience with IDFC Bank’s credit card service. When the card was issued, I was clearly assured that no charges would apply unless the card was activated and used. I never activated the card and never made a single transaction.

Despite this, IDFC Bank began levying annual charges, followed by penalties on those charges, unnecessarily increasing the outstanding amount. On top of this, I have been receiving frequent and unwanted payment calls, which has been stressful and feels like harassment.

What concerns me the most is that these unfair charges are being reported repeatedly, negatively impacting my CIBIL score, even though the card was never used. It is extremely frustrating to see my credit profile affected due to an issue that should not exist in the first place.

This experience feels misleading and unethical, as customers are assured one thing at the time of issuance and later trapped with hidden charges. I strongly urge others to be cautious while dealing with IDFC Bank’s credit cards.

I am requesting immediate resolution of this matter, reversal of all unfair charges and penalties, and correction of my CIBIL record at the earliest.

One star coz i cannot score in negative. Worst crappy bank ever. wont let me credit or deposit my own money need ******* proof for using my money. I AM NOT ONE OF THOSE WHO SMUGGLE OR HIDE MONEY. DO NOT TREAT MIDDLE CLASS PEOPLE LIKE SHIT. Any thing you effects only us not the rich or people involved in crap. GIVE ME MY MONEY

These idiots are calling me continuously for taking loan here in this company.

महा बकवास बैंक। महा बकवास स्टाफ। महा बकवास पॉलिसीज। Only and Only Rubbishness। Suffering for last one year.

Co. Account. Trouble in operation l, in KYC and now in Closure. Suffering and Only Suffering.

Is bank se kabhi loan nena ho to 99%
Sochano agar EMI Miss huyi to tum torchar zel nahi pavo ge!
Is BETTER BAJAJ FINESSE KARVANA.

very cheap services provided by customer care services litreally get irriated with continous phone calls for emi even after payment has been done they continously call for payment & talk very rudely.not satisfied with facility please improve system of bank for EMI.every month same issue faced by us. Worst services. Even payment correctly done the correct date,but they will charged overdue charges. Fake bank..

A fraud branch at Lok Vihar, pitampura, New Delhi.
They forge the signatures and then no responsibility even after escalation.
Pathetic Branch Manager, his Boss - his Boss - her Boss.
Theya say they don't have means to check or investigate. Though they issued Warning Letter. / Memo to the staff, can not understand on what basis they issued Warning to staff then.
Beware of your Accounts at this Branch.
I have been following up with the Management for the last 4 months since I discovered this Fraud in my Account

Very disappointing experience with IDFC First Bank

My iPhone 16 was stolen due to which I immediately called Customer Care to inform them. During the call, I clearly requested them not to block my debit card as my salary date is coming and it will credit and the card was still in my possession. Despite this clear instruction the debit card was blocked without my consent.

After this they was informed that I must visit the branch and submit a letter to unfreeze my account and net banking. Accordingly, I visited the Ram Maruti Road branch (Pincode: 400602) on Thursday, 11th December. There, I spoke with Ms. Najma Ansari, who assured me that the account would be unfrozen within 48 hours. I submitted the required letter and also requested on a priority basis, explaining that I could not wait even 48 hours.

However, my account is still not unfrozen. Since yesterday, I have been continuously calling Customer Care for updates, and now I am being told that the maximum TAT is 5 working days.

The issue clearly originated due to a mistake by Customer Care, yet the branch staff seemed unaware that this case falls under their responsibility. Ms. Najma Ansari had me sit at the branch and call Customer Care again, after which a request was raised only when Customer Care confirmed it.

Overall, this has been a highly unprofessional and frustrating experience. There is a serious lack of coordination between Customer Care and the branch team, causing unnecessary stress and inconvenience to customers.

I am fed up with the collection team and idfc services..i already completed my loan but they have put a fine of 30k+30k of ecs charges which is mpre than the iterest i already paid for the whole loan and this is just because of the collection team as they assured me that amount will not be deboted from account you can pay online .i done accordingly..but now when i wants to get my NOC the collection team,repeatidly getting msgs...idfc is harrasing me...if anything bad happened then idfc will be responsible..

Worst Bank employees. Doesn't even understand customer problems. Only harrase customers if loan defaulter by financial problems. Bank just want money not customer problems. Don't even follow RBI guidelines.

Utter hopeless and unproffesional service by car loans department Swargate brancn. No follow ups . For them customer is a follow up mechanism

My experience with IDFC First Bank has been extremely disappointing. As an NRI, the service was of no real help — every time I contacted customer care, they simply redirected me to the branch.

The branch then made the process even worse by asking for unnecessary and irrelevant documents, dragging the process without clarity, guidance, or accountability. Instead of helping, the whole system felt stressful, disorganized, and more like harassment than customer service.

If you’re considering opening or managing an NRO/NRE account with IDFC, think twice. My experience has been slow, frustrating, and far from what an NRI customer should expect.

Ita most worst bank,I forgot mine 1 loan emi then they give me fine,bit after that they cut my all balance for next emi and calling me and saying your emi is not clear yet ,that's why don't open any account in it.

I’ve been an NRI customer of IDFC FIRST Bank for several months and it has been one of the most frustrating banking experiences I’ve ever had.

Every month, my salary remittance is delayed by 3–4 days, while my colleagues banking with other institutions receive their credits on the same day. I’ve raised multiple complaints (Case #1130707582 and #1133717272), yet the issue persists.

Relationship Managers keep changing, most are unresponsive, and at times I was left without any assigned RM for weeks. Every escalation — from customer care to the Principal Nodal Officer — leads only to automated replies and empty assurances.

For a bank that markets itself as “Always You First,” this level of service is unacceptable, especially for NRI clients. I’ve now decided to move my salary account to another bank that actually values customer trust and efficiency.

#IDFCFirstBank #CustomerService #NRI