I called IT support today and spoke to Tom who resolved the issue promptly and efficiently. I have always had a great experience with iGPR. Whenever I email or call their support team issues are resol... ãã£ãšèŠã
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Tom was very helpful I needed to reinstall the iGPR App onto a new computer and as always didn't achieve. No problem for Tom and he introduced me to new functions on the application. I would recomme... ãã£ãšèŠã
iGPR is very good for generating the report. Support Team member are helpful whenever I need support. Recently I required help, Thomas helped very well. Thank you
iGPR is such a simple yet effective system to use! The programme is easily navigatable and really efficient in what it is needed for. Recently I have needed assistance with a few things and Tom in the... ãã£ãšèŠã
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We are the leading Software and Outsourcing Processor for GDPR compliant Medical Reporting on behalf of Primary Care General Practice. Additionally we are a trusted supplier to the majority of UK Life Insurers, British Military, the Legal Industry and Research Bodies for the request of consented patient medical reports.
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great service from Aga
great service from Aga, smooth and informative easy installation process
staff are always so helpful andâŠ
staff are always so helpful and friendly. gets sorted instantly and dont usually have to wait too long
Friendly and helpful staff
Always find the staff at iGPR extremely helpful and solve any issue quickly. The software is great for producing and redacting medical reports.
Always helpful and knowledgable.
Always helpful and knowledgable.
Every member of staff I have spoken to has been friendly and helpful.
Remote Installation of iGPR Software
Remote Installation of iGPR Software
I work in a GP Surgery and Aga was my remote technician helping me install in iGPR on my system.
She was very patient, helpful and efficient. Really excellent service, thank you Aga & iGPR
Thank you TOM !!!
Really prompt and courteous response to my query, Tom is so patient and has dealt with issues previously.
Great customer service.
Our GP surgery has been using this provider for a short period of time but they have eased our work load and made completing insurance reports and subject access requests so much easier.
Any support and queries are resolved efficiently by the great customer service team especially Tom.
Awful, incompetent and potentially dangerous
If you have medical insurance and you have to ask for a history of issues and your GP Practise uses this awful company BEWARE.
They 'work' with my GPs in West Sussex to 'save them money' by providing summaries of medical reports relating to private medical claims.
Really ...?! Thank God I had a chance to review the incompetent review IGPR wanted to sent to my insurance company WPA.
When asked by WPA to report issues relating to an arthritic knee back to 2019 this company cut and pasted my medical record back to 2010 and included some really personal and unrelated information.
I complained to the GP surgery and was able to block the report.
Second time IGPR deleted vital parts of the information so WPA refused my knee operation privately in the UK.
This isn't a 'bad blood' situation but honestly if IGPR get hold of your GP practise and get hold of your records, read every single line intensively or you will be refused cover, as I have been.
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