My Plumbers liability insurance Premium jumped from last year $1951 to this year $4637.60, after no claims last year, then when asked to clarify the quote dropped back to $3,679.73. where did the o... ãã£ãšèŠã
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We would just like to leave a review here as this is our first time getting a broker for insurance purposes. We have been dealing with John Barbera and his knowledge and attitude towards helping u... ãã£ãšèŠã
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It is so lovely to deal with a company [Gallaghers]that took an interest in the insurance needs of a small rural community hall. Kenny Takekawa went above and beyond - working while on leave - to ge... ãã£ãšèŠã
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Joshua with AJG was fantastic. I called with minimal time before we headed overseas needing to arrange a business travel insurance policy. Overall this policy was not huge dollar amount but Joshua wen... ãã£ãšèŠã
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At imar, we understand the unique risks and challenges that come with being a tradie in Australia. That's why we have been dedicated to providing top-notch insurance services to tradies across the country for over 35 years. Our reputation as the best in the business is built on our commitment to finding the right insurance coverage that perfectly suits your business, regardless of your trade. We don't just sell insurance policies, we take the time to understand your business and tailor our services to meet your specific needs. At imar, we pride ourselves on being more than just an insurance broker; we are your trusted mate. We offer expert advice and are always available to answer any questions you may have. If you ever need to make a claim, we'll be there to support you every step of the way. We know that choosing the right insurance can be overwhelming and confusing, which is why our team of experienced tradie brokers are here to help. We'll take the time to explain your options and help you make an informed decision that gives you peace of mind. So, whether you're a carpenter, electrician, builder, or any other type of tradie, we've got you covered. Visit our website at www.imar.com.au or call 1800 284 627 to speak to one of our friendly brokers today.
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- 1800 284 627
- insure@imar.com.au
- www.imar.com.au
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I have always received great coverageâŠ
I have always received great coverage on my tools of trade
2026幎6æ8æ¥
imar Insurance ããã®åç
Jordan we're delighted to hear that you've always received great coverage for your tools of trade. We understand how important it is to protect the tools that are essential to your work. If thereâs ever anything more, we can do to support you, please donât hesitate to let us know. Thanks for choosing Gallagher!
imar Insurance ããã®åç
Thank you for your ongoing loyalty and support. We value the relationship we have had with you over the years.
As always if you need anything at all, please do not hesitate to get in contact with us.
Very easy to communicate with andâŠ
Very easy to communicate with and reliable responses
2026幎6æ4æ¥
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imar Insurance ããã®åç
Zac we're thrilled to hear that you found our communication easy and our responses reliable. Providing excellent service and clear communication is always our top priority. If thereâs anything else we can assist you with, please donât hesitate to reach out.
Great service
2026幎5æ26æ¥
imar Insurance ããã®åç
Paul we are so glad to hear you have received great service from the team here at Gallagher.
If you need anything at all throughout the year, please do not hesitate to get in contact with us, we are happy to help anytime.
imar Insurance ããã®åç
Thank you so much for your kind words and for taking the time to share your feedback. We're delighted to hear that youâve received excellent service from the team here at Gallagher.
If thereâs anything you need, please donât hesitate to reach out â weâre always just a call away.
Thank you Imar Insurance
After advising my Client Executive from Gallagher's Insurance - Shayla Smyth of my Accident, I was quickly contacted by Diana Torbin, Claims Officer â Accident and Health from QBE Insurance.
Immediately emailing me all the relevant documents which were required to be send back to her for assessment, I was so nervous of the unknown and what would happen to me in the future, but I'm glad to say shortly after my claim was accepted.
Thank you Imar Insurance
2026幎5æ22æ¥
imar Insurance ããã®åç
Rob we are sending you best wishes and a speedy recovery from your accident.
We really appreciate your feedback in this challenging time.
A stress free and fast claims process is something we strive for. We are so glad Shayla and Diana were able to support you.
imar Insurance ããã®åç
Thank you for your fantastic feedback! Weâre so pleased to hear that you found it easy to contact us and that our responses were effective.
If you need anything at all, please donât hesitate to reach out Alexander, weâre always here to help.
Faye Pula was fantastic
Faye Pula was fantastic. She was organised, helpful, and professional.
2026幎5æ25æ¥
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imar Insurance ããã®åç
Heather thank you so much for your kind words. Weâre thrilled to hear that Faye provided you with such a fantastic experience.
Weâll be sure to pass on your compliments to her.
If thereâs anything else we can assist you with, please donât hesitate to reach out.
No response to emails
No response to emails, delays in getting public liability insurance renewal on time 3 days before renewal is due and still no renewal policy sent through
2026幎5æ25æ¥
imar Insurance ããã®åç
Hello Jason, thank you for sharing your feedback, Iâm deeply sorry to learn about your recent experience and the difficulties you encountered while trying to reach us.
We can see that you have successfully received your placement pack for this year's renewal period.
Your broker has been contacted, and they will call you to ensure that you have no further questions or queries about your renewal.
We apologise again and thank you for your ongoing relationship with us.
imar Insurance ããã®åç
We are glad to hear that you have had quick and concise support this renewal period. If you need anything at all throughout the year, please do not hesitate to reach out.
Thank you for your ongoing support.
5 Star customer communication
5 Star customer communication - Kenny was super helpful when I needed a quick turnaround for business insurance. Responded to messages quickly, gave me great advice and solid options. I've been with Gallagher for years and have always had a great experience.
2026幎5æ12æ¥
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imar Insurance ããã®åç
Weâre absolutely delighted to hear about your positive experience with Kenny.
Quick responses, great advice, and solid options are exactly what we aim to deliver, and itâs fantastic to know Kenny was able to assist you so effectively when you needed it most.
imar Insurance ããã®åç
We are truly grateful for your loyalty and trust over the years.
Itâs always our goal to provide helpful and reliable service, and itâs fantastic to hear that weâve been able to meet your expectations.
If thereâs ever anything more, we can do for you, please donât hesitate to reach out.
Relationship manager changed and tryingâŠ
Relationship manager changed and trying to get quotes from new one or even contact was terrible also receptionist hanging up on me after my third attempt to get a response is unacceptable
2026幎5æ9æ¥
imar Insurance ããã®åç
Thank you for taking the time to share your feedback. Iâm truly sorry to hear about your recent experience and the challenges you faced in trying to get in touch with us. This is not the level of service we strive to provide, and I sincerely apologise for any frustration or inconvenience caused.
Your broker has been contacted to reach out to you, to assist you with your renewal.
Easy to deal with & very helpful
2026幎4æ30æ¥
imar Insurance ããã®åç
Thank you for your kind words and for taking the time to share your experience! Weâre thrilled to hear that you found us easy to deal with and helpful. Providing excellent service and support is always our top priority, and itâs wonderful to know weâve met your expectations.
imar Insurance ããã®åç
Thank you for taking the time to share your feedback regarding the lack of phone communication. We sincerely apologise for any inconvenience caused Tony.
Your broker has been contacted to call you at their earliest convenience.
Tony, we appreciate your time on the phone today and will work closely with you over this renewal period to assist you with your insurance needs. Thank you for your ongoing support.
still waiting on a reply to email andâŠ
still waiting on a reply to email and call last week
2026幎5æ2æ¥
imar Insurance ããã®åç
Hi Donna.
Weâre sorry to hear about your experience and apologise for the delay in responding to your request. Contact has been made to your broker to contact you as soon as possible.
No reason to complain.
Imar was recommended to me so I did not seek alternative quotes. They have not given me any reason to be dissatisfied nor have they done anything exceptional; not that I would expect them to. Indeed, what else should they do other than provide the service I purchased? Accordingly, I give them four stars rather than five just to allow room for a surprise.
2026幎4æ18æ¥
imar Insurance ããã®åç
John thank you for taking the time to share your feedback and for rating us four stars. Weâre pleased to hear that youâre satisfied with the service weâve provided so far.
Easy Experienced staff
Easy Experienced staff
Took 2 days to get back to me but all good
2026幎4æ19æ¥
imar Insurance ããã®åç
Thank you for your feedback and weâre glad to hear that your overall experience was positive.
Michael, we apologise for the delay in getting back to you and appreciate your patience.
If thereâs anything else we can assist you with, please donât hesitate to reach out. We value your business and look forward to serving you again in the future.
Joshua really went out of his way forâŠ
Joshua really went out of his way for me. I was starting work as a subcontractor for a company and needed insurance on very short notice. He called me up after hours to help me and get everything sorted out in a short period of time and gave me very good advice and service. Highly recommend.
2026幎4æ21æ¥
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imar Insurance ããã®åç
Weâre thrilled to hear about your positive experience with Joshua and that he was able to assist you promptly and provide valuable advice during a critical time.
Wishing you all the best in your new subcontracting role!
Great service
Very efficient and delivering information on time with accurate figures and alternative plicies
2026幎4æ7æ¥
imar Insurance ããã®åç
Weâre so pleased to hear that you found our service efficient and appreciated the timely delivery of accurate figures and alternative policy options.
If there is anything further, we can assist you with, please don't hesitate to get in contact with us.
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