Interhome レビュー 

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A while ago we booked an appartment (in a chalet with 3) near Ischgl (during summer). We love the mountains, especially because we love the peace and quiet.
Upon arriving we noticed that they were renovating the appartment above us. All through our holiday there was so much noise and sometimes no electricity. The parking space wasn't available because construction workers parked there and they just laughed in our faces. I was truly disgusted by the reaction of both the owner and interhome. All we got was a lousy restaurant voucher. We saved up all year to have two weeks away from te busy city we live in. I would never recommend booking with Interhome.

Hello ,

I booked a luxury villa and with the price paid I was expecting a decent accommodation with relative comfort but the Villa was not ready to be rent and generate an unpleasant Vacation .

At the time of Booking we provvide the born date of two babies and only one baby bed and a baby chair was provvied with extra cost from my side .

As mention the villa was far a way to be consider rentable and here some example of the probblem which could help Interhome to fix current problems and provide a better customer experience .

1. At Arrival only one key was provvided limiting my family freedomn to move
2. The Garage door was not working and we have to wait 3 day to be repaired.
3. 10 doors/windows were broken and could not be closed ( internal and external ) . For 3 days we have had people try to fix the doors and windows but they said was not possible and the doors and windows still be broken . This situation has created serious safety concerm for my family with two babies . Also cretated disconfort on the vacaction as anyone can come in the house stole our propierty and even more concering is the threatining of our safety , especially the babies
This situation has impacted out privacy and we should have always someone in the house limiting our vacation and peace of mind for an expensive rental .
This is not accetable this why I expect a promt response and a refund

Here follow additional issue with the propierty which higjhligth the non rental readiness and poor maintemence and for sure do not justify the high cost paid for the rental.

Bedrooms issues :
• No blanket was provvided and one nigth was cold and we need to put extra clothes to sleep
• Curtain off the rails was not closing well
• Air condition was not working
• No mosquito nets
• The walls was full of dead mosqito with Blood on the walls

Bathroom and Toilettes ssues
• One Shower and the jacuzzi not working
• Broken toilet brush
• Broken towel rack
• Faucet was full of limetone and was sprays in all directions
• Two Toilets always runs water : one upstairs and one downstairs
• One bathroom was missing lamp and no toilet roll holder
• Some shutters not working
• Only one trash bin was availabel and was broken . After few days 4 bin was provvided
Garden
Let me say that the pool and the garden were nice and well mantained, This match our expactation however here the issues :
• In the veranda the floor and thefurniture was very dirty and we have to clean it before using
• The forniture in the brouwn veranda in the garden was so bad that we can’t use
• BBQ was rusty and we have to wait two days to get a new one
• All dirty sun loungers with dirty and the cushions have some black mold stains
• The Sun chairs in the garage were very dirty and after cleaning were usable but we have to clean it and take it upstairs ourrself
• The garden back door was rusty and closed and we did not have any key .

Kitchen and other facielities
• Broken coffee maker . We ask a new one and never received
• The Iron and iron-table were booth rusty . not usable
• No waste bin . we need to use only plastic bags for the rubbish .
• The sauna was not working
• The washing machine was dirty and we have to cleanint before use it
• The Garage smeel of mod and was very dirty
• The pool room was unhealty and very dirty

Overall the house was not ready to be rented and did not justify the name “Luxury Villa “ and the price associated too .

I hope you will understand my disappointment on the experience and as this was not a relax property I believe the price is too high and the feedback should hollow Interhome o provided the expected experience customer paid for .

in few word this property need to be delisted or do not pay more than 1000 Euro/week

My best regards

Antonio Marino

Duidelijke voorwaarden en prijsstelling. Makkelijk boeken.

Al vele jaren goede ervaringen met Interhome.

Goede geholpen, in het Nederlands en snel geregeld!

Derde keer dat wij boeken bij Interhome en elke keer verloopt het soepel en goed .

Makkelijk zoeken door de filters en tevreden over de snelle afhandeling na het boeken.

Website mooi en overzichtelijk. Gemakkelijk zoeken en opties selecteren. Site zelf werkt prima! Snel geregeld en direct bevestiging! Ik vind 't TOP geregeld zo!

Het is eenvoudig om een vakantiewoning te zoeken met een gemakkelijk blad, met verschillende filterinstellingen. Werkelijk alles is overzichtelijk, eerlijke reviews, ook als het niet goed is.
Het daadwerkelijk boeken gaat vlot, en met betalen zijn er verschillende mogelijkheden, heel klantvriendelijk.

Wij boeken nu voor de derde keer een vakantiewonig in Spanje. Tot dusverre altijd prima vakantiewoningen gehad en goede bereikbaarheid van Interhome ter plekke.

Alles verliep snel en duidelijk.

Wanneer de 2de inning niet direct voldaan kan worden, wordt zonder waarschuwing en reden zomaar je boeking geannuleerd. Erg vervelend en niet klantvriendelijk. Dit blijkt een automatisch systeem te zijn van de tussenpartij. Voor mij als klant betekent dit dat ik, als ik geluk heb, de boeking opnieuw moet doen of zonder accommodatie kom te staan.

Gemakkelijk te vinden en duidelijke informatie.keuze genoeg uit mooie vakantiehuizen!

Wij waren in Denia op het kantoor van Interhome met de vraag hebben jullie iets voor ons in september. Onze wens is overal een beetje dichtbij, in verband met de mobiliteit van mijn man. We kregen alles hulp van Clara en een mannelijke collega en we hebben een mooi appartement geboekt. Dank jullie wel