We were recommended IQ Glass by our architect and they definitely didn’t disappoint. We literally just turned up unannounced on a gloomy Friday afternoon. With only 20 mins before they offici... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
We were recommended IQ Glass by our architect and they definitely didn’t disappoint. We literally just turned up unannounced on a gloomy Friday afternoon. With only 20 mins before they offici... もっと見る
企業が回答しました
Welcoming staff at reception and relaxing atmosphere. Great offer of windows and additional materials like cladding and wardrobe design. Very professional and well-prepared staff, like Sarah who s... もっと見る
企業が回答しました
Ample parking spaces for the visit. Welcomed by Jessica with the offer to bring in our Tasmanian Devil who was in the car. Our host for the visit, Jess Nixon was helpful & informative, despite h... もっと見る
企業が回答しました
We had some bespoke arched windows installed. During the sales process, there was no mention of the designs being difficult to execute. Then when installed and we complained of the poor finish, they s... もっと見る
企業が回答しました
IQ Glass is the UK's leading specialist glazier, renowned for its decades of expertise in delivering cutting-edge, high-performance architectural glazing solutions throughout the UK and beyond. With a deep understanding of buildability and innovation, we provide bespoke glazing systems that seamlessly blend functionality with aesthetic design, transforming spaces with precision and advanced technology.
Raans Road, HP6 6JQ, Amersham, 英国
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューの 100%に回答しています
通常1週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Ana Maria was an absolute delight. She knew I was looking for sliding doors and discussed them in great detail. She then went into Bi-fold doors, interesting but she did agree that they would not be suitable for my needs.
As this was my first visit, she then took me on a tour of Sky House. This is an exhibition space for several glass companies and a modern interior design showroom.
Ana (who works for IQ Glass) was quite happy to show me displays from other companies, and we finished on a roof top overlooking the Metropolitan line railway rack and chatted for a while before I left.
Sky house is being extended, so it will be interesting to go back there some time.

IQ Glass からの回答
Alex Williams and his team were very helpful in the year long process it has taken to complete my job.
The team were timely and worked hard to complete the job.

IQ Glass からの回答
We had a terrible experience with IQ. After posting on Facebook the number of customers who have reached out to me for advice has been sobering. My advice would be: if you have to use this company, make sure your builder is really clear about the proposed interface (between building and glass) as IQ doesn’t work with your plans/proposals in this regard: you have to work around theirs. When things go wrong, they are no help at all. And as you have to pay upfront you have no recourse. There are other high end glass companies. Wish we’d gone with them and not IQ.

IQ Glass からの回答
Fantastic experience with IQ after a dreadful experience being let down by another company. IQ were so helpful, responsive and went out of their way to amend the product we ordered to overcome obstacles caused by our build. Would highly recommend them, great from initial consultation through to installation. Thanks IQ!

IQ Glass からの回答
Really helpful advice from Ana Maria on our initial virtual consultation.

IQ Glass からの回答
Our visit was very efficiently organised, especially considering the pandemic. Our consultant was very knowledgeable.

IQ Glass からの回答
A very useful, insightful first visit. Ana Maria answered all our questions fully, helping us to hone options and crystallise ideas for our extension to a grade 2 listed cottage. First rate.

IQ Glass からの回答
I would rate this less than one star. I am waiting weeks and weeks for them to ge their act together. Very slick sales pitch but totally useless project manager if I hadn’t already paid the deposit I would be walking away from this company

IQ Glass からの回答
Jacub did a great job applying mastic to our window bars.

IQ Glass からの回答
The entire process From arranging the appointment, arriving to being shown all of the products suitable for our project were spot-on. Ana-Maria’s attention to detail and personalisation was brilliant.

IQ Glass からの回答
We have had one meeting so far with Ana-Maria who was a total professional, who explained clearly step by step the process, than went through the different products, again explaining in detail, very impressed, only had to wait a couple of days for quote, would definitely recommend.

IQ Glass からの回答
We had our bi-folding doors installed yesterday. We are very pleased with them; beautifully engineered and very elegant looking. Throughout the process, we found everyone involved from the Design Team to the Installers very helpful, courteous and professional.
And very reassuring that there is an after care service if necessary. We wouldn’t hesitate to recommend them.
Beverley Silverstone.

IQ Glass からの回答
Sky House is a great opportunity to make a 2D brochure burst into 3D life as there is no substitute for seeing and trying the products in a real life setting.
Ana-Maria was very helpful and knowledgeable about the tremendous range of options on offer.
I would recommend anyone wanting to see a wide range of windows and doors arranges a visit, you will come away with lots of ideas (and perhaps a little anxiety that your budget might be stretched to the max!).

IQ Glass からの回答
We visited IQ Glass showroom last weekend and were impressed by the visit, both in terms of the product quality, professionalism of our consultant and Covid-related protocols. Our solo, pre-booked appointment required other safety measures including temperature reading, hand sanitiser and social distancing instructions. Ana, our consultant, was knowledgeable and engaging, and the product range/ display was very good.

IQ Glass からの回答
Four years ago IQ Glass fully glazed our new extension and replaced all the windows in the original house. Apart from a delay in installation, all was completed very well and we were very satisfied. Four years on and one of our french door glazing units crazed so we needed to arrange for a replacement. I contacted April James, IQ's project manager, she was very helpful ordering the new unit and arranging for the installation. Darek, IQ's fitter arrived on time yesterday morning and soon had the new panel in place. He was very conscientious and went on to check the other windows and doors in the house to make sure they were all working well. He was very thorough and lubricated all the french doors and fixed any problems that he came across. We are very happy with the service that we received from IQ Glass, especially from April and Darek.

IQ Glass からの回答
I had a minor issue with the Schuco bi-fold doors installed two years ago by IQ Glass.
I sent an email explaining my problem, and was promptly contacted by IQ to arrange a visit.
As we’re hardly close to their showroom, I would have been happy with a time slot in the next couple of weeks. As luck would have it, they had a job in the vicinity, and could fit us in the following day. By 8.00am they had been and gone and the door fixed.
That kind of service is very rare nowadays.
Many thanks IQ

IQ Glass からの回答
I had some post installation issues with my bi-fold doors and IQ Glass were able to quickly respond to send out an engineer to investigate. Razvan the engineer was able to diagnose and remedy our issues in one visit.
great after sales service

IQ Glass からの回答
The products that IQ glass provide have exceeded our expectations, in both design and quality of build. Unfortunately though things do break and when they do the IQ team are very responsive and timely, in resolving the situation. Thank you Peter

IQ Glass からの回答
Excellent after sales-service. The technician was punctual, quickly identified the lock mechanism problem, explained the root cause and fixed it. Impeccable job and very efficient.

IQ Glass からの回答
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。