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レビュアヌのコメントを芋おみたしょう

5぀星のうち5の評䟡

Linda was absolutely fantastic. She helped move forward an order that had been delayed for two weeks with just one phone call. She was really cheerful, professional, and an absolute pleasure to speak... もっず芋る

5぀星のうち5の評䟡

ITS supply all of our IT support at our main UK office in Teesside. With the very few issues we have ever encountered, Mark and the Team react quickly and resolve problems effectively. ITS have also c... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

I run a co-working space of around 65 members called Raw Space. After trying various providers, we have now stuck with ITS for the past couple of years and have had no issues with our internet. The... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

I am an ITS broadband customer. I phoned them (Carol) on a Monday, asking about moving ITS broadband equipment from one room to another in my house. Despite this being a customer request job, an... もっず芋る

䌁業情報

  1. テレコミュニケヌション サヌビス プロバむダヌ

圓該䌁業による蚘述

ITS owns one of the largest dedicated business-grade full fibre networks, to deliver choice and value to the market. Able to connect every business across the UK through our own core XGS-PON and AI enabled infrastructure, and a number of strategic partnerships, we’re proud to deliver first-class connectivity for the digital economy. We do this via a vast network of wholesale partners alongside our direct business which serves digital-first public sector organisations and other carriers. We lead the way with first-to-market solutions like FibreLight which offers Ethernet grade performance at FTTP cost, our high impact FibreBright package up to 10Gbps and our pioneering 50G-PON trials. Our capability is now trusted by some of the most high-stake environments imaginable, from global TV events through to underpinning some of the UK’s largest brands and much more.

連絡先

4.6

優良

TrustScore 5段階評䟡の4.5

98件のレビュヌ

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4぀星
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2぀星
1぀星

ネガティブなレビュヌに回答しおいたせん

この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

Trustpilot に参加しおいる䌁業は、むンセンティブを提䟛したり、レビュヌを非衚瀺にするためにお金を払ったりするこずは蚱可されおいたせん。レビュヌはレビュアヌの個人的な意芋で、Trustpilot のものではありたせん。詳现はこちら
5぀星のうち5の評䟡

Reliable service and a good new


Reliable service and a good new contract deal.

2020幎3月5日
自発的なレビュヌ
ITS Technology Group ロゎ

ITS Technology Group からの回答

Hi Lucy,

Thank you for your kind words, I am so pleased you are happy with your new contract.

Kind regards
Customer Services

5぀星のうち5の評䟡

Very happy with the service from ITS.

Very happy with the service from ITS.
Customer service is fantastic.
Quick to respond and give regular updates on projects.
Also, pricing is very competitive.

2020幎3月5日
自発的なレビュヌ
ITS Technology Group ロゎ

ITS Technology Group からの回答

Hi Chris,

Many thanks, we are so pleased your are happy with your experience and service.

Customer Services

5぀星のうち1の評䟡

Service mis-sold and not fit for


Service mis-sold and not fit for purpose with fibre alternative available at the time of purchase but proposed.

New service provided by another provider within 2-weeks with 5x the speed.

2019幎10月17日
自発的なレビュヌ
ITS Technology Group ロゎ

ITS Technology Group からの回答

Dear James
It was lovely to chat through things with you on the telephone, I felt we both learnt from the call.
As mentioned we appreciate all comments, and will continue to learn and improve from all customer feedback.
We wish you all the very best for the future.
Kind regards
Caroline

5぀星のうち5の評䟡

Fibre Broadband

ITS has been brilliant from start top the end.

2019幎10月3日
自発的なレビュヌ
ITS Technology Group ロゎ

ITS Technology Group からの回答

Hi Marketa,

Many thanks, we are so pleased your are happy with your experience and service.

Customer Services

5぀星のうち5の評䟡

Fast and tidy install

I needed a new fibre line installed urgently. ITS did it very very quickly, organised all the permission required from our landlord, and installed tidily and quietly. The service has now been running for a few weeks, and we're planning to use ITS for future sites.

2019幎9月23日
自発的なレビュヌ
ITS Technology Group ロゎ

ITS Technology Group からの回答

Hi Rob

Many thanks, we look forward to working with you again in the future.

Kind regards
Customer Services

5぀星のうち5の評䟡

Fantastic group of people who dealt


Fantastic group of people who dealt with me over phone email and in person. They went out of their way to work around me for installation etc. Highly recommend

2019幎9月19日
自発的なレビュヌ
ITS Technology Group ロゎ

ITS Technology Group からの回答

Hi Deryn

Thank you for your kind words, I am so pleased you are happy with your order experience.

Kind regards
Customer Services

5぀星のうち5の評䟡

Consistent, fast and efficient.

I run a co-working space of around 65 members called Raw Space. After trying various providers, we have now stuck with ITS for the past couple of years and have had no issues with our internet.
They are also great at improving the service, or changing accordingly if you need something changed.
Their technicians are also great and very efficient when on site.

2019幎9月11日
自発的なレビュヌ
ITS Technology Group ロゎ

ITS Technology Group からの回答

Hi Sam

It is great to see existing customers upgrading their service as the business grows. I have also ensured our engineer received your positive feedback on his work.

Kind regards
Caroline

5぀星のうち5の評䟡

What a team of people

What a team of people. I am super pleased with how ITS worked above and beyond to meet our deadlines and help build our new internet infrastructure to allow us to expand our business.

2019幎8月30日
自発的なレビュヌ
ITS Technology Group ロゎ

ITS Technology Group からの回答

Hi Wesley

Many thanks for your kind words, we are are so pleased to hear you are happy with the service.

Kind regards
Caroline

5぀星のうち5の評䟡

ITS provided a very efficient and


ITS provided a very efficient and friendly service. I was kept up to date throughout the installation process and am very satisfied with the product. A big thank you for making my office move stress free, I would recommend ITS technology group for a reliable and straight forward service- well done ITS

2019幎8月9日
自発的なレビュヌ
ITS Technology Group ロゎ

ITS Technology Group からの回答

Hi Kate,

Thank you behalf of the ITS Team, we always appreciate feedback from our customers.

5぀星のうち5の評䟡

Great service as usual

Great service as usual! Thanks guys!

2019幎7月22日
自発的なレビュヌ
ITS Technology Group ロゎ

ITS Technology Group からの回答

Hi Lisa,

Thank you behalf of Matt and the ITS Team, we always appreciate feedback from our customers.

5぀星のうち5の評䟡

A big thank you to Elliot at ITS

A big thank you to Elliot at ITS, super efficient, always going the extra mile. Top job.

2019幎7月19日
自発的なレビュヌ
ITS Technology Group ロゎ

ITS Technology Group からの回答

Thank you Ian and well done Elliot, always goes over and above.

5぀星のうち5の評䟡

A Breath Of Fresh Air!

Working with Phil at ITS Technology Group has been a breath of fresh air in this industry. Finally a company that do what they say they will and in a timely manner. Keep up the good work ITS!

2019幎7月19日
自発的なレビュヌ
ITS Technology Group ロゎ

ITS Technology Group からの回答

Hi Paul,
On behalf of Phil and the ITS Team, thank you for your kind words, we always appreciate feedback from our customers.

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