Customer service was great, i needed some help with something and it was dealt with in a proffesional manner without wasting any time. Im very satisfied and thank you for all yout help..
äŒæ¥ãåçããŸãã
ã¬ãã¥ãŒã¯ã¬ãã¥ã¢ãŒã®å人çãªæèŠã§ãããããç¹å®ã®èšèŒå 容ãæ€èšŒããããšã¯ãããŸããããã ããããžãã¹äžã®ååŒãè¡ãããããšã確èªã§ããå Žåãã¬ãã¥ãŒã«ã確èªæžã¿ãã®ã©ãã«ãä»ããå ŽåããããŸãã詳现ã¯ãã¡ã
ãã©ããããŒã ã®å¥å šæ§ãç¶æãããããåœç€Ÿã®ãã©ãããã©ãŒã äžã®ãã¹ãŠã®ã¬ãã¥ãŒã¯ã確èªæžã¿ãåŠãã«ãããããã幎äžç¡äŒã§çšŒåããèªåãœãããŠã§ã¢ã«ãã£ãŠå¯©æ»ãããŠããŸãããã®ãã¯ãããžãŒã¯ãæ¬åœã®çµéšã«åºã¥ããŠããªãã¬ãã¥ãŒãªã©ãã¬ã€ãã©ã€ã³ã«éåããã³ã³ãã³ããç¹å®ããåé€ããããèšèšãããŠããŸãããã ãããã¹ãŠãæ€ç¥ã§ããããã§ã¯ãããŸããã®ã§ããæ°ã¥ãã®ç¹ãããããŸããããã©ãããç¥ãããã ããã詳现ã¯ãã¡ã
ã¬ãã¥ã¢ãŒã®ã³ã¡ã³ããèŠãŠã¿ãŸããã
First time shopping online with Izabel London and my experience has been very pleasant. The website is user friendly & easy to place order. Package was packed nicely & delivered on time. The dresses a... ãã£ãšèŠã
äŒæ¥ãåçããŸãã
I ordered a pair of your cropped barrel jeans. I had very low expectations, as jeans never fit me well, I'm always in-between sizes, and I suspected the barrel shape would make me look huge. I tried o... ãã£ãšèŠã
äŒæ¥ãåçããŸãã
My parcel did not arrive as expected so I contacted Customer Services to check-up on it and it arrived the next day. In the meantime though they sent a replacement just in case which was sent back. F... ãã£ãšèŠã
äŒæ¥ãåçããŸãã
äŒæ¥æ å ±
åœè©²äŒæ¥ã«ããèšè¿°
Izabel London, the home of affordable, effortless fashion for all women. We're a British brand founded to bring effortless affordable fashion to women everywhere. We believe that clothing should make you feel good which is why our collections feature versatile clothing designed to be worn again and again.
é£çµ¡å
12-14 Chase Road, London, NW10 6EZ, London, è±åœ
- info@izabel.com
- www.izabel.com
4.4
åªè¯
805件ã®ã¬ãã¥ãŒ
ãã¬ãã£ããªã¬ãã¥ãŒã® 100ïŒ ã«åçããŠããŸã
éåžž2é±é以å ã«åç
ãã®äŒæ¥ã®Trustpilot å©çšæ¹æ³
ã¬ãã¥ãŒãè©äŸ¡ã®ååŸæ¹æ³ãã¹ã³ã¢ãªã³ã°ãã¢ãã¬ãŒã·ã§ã³ã®ããã»ã¹ã«ã€ããŠç¢ºèªããã
ãã®äŒæ¥ãé²èŠ§ãã人ã¯ã以äžã®äŒæ¥ãé²èŠ§ããŠããŸãã
Happy purchase
Delivery in two days, amazing. Lovely warm fluffy cardigans. Like the colours and true to size
2026幎1æ22æ¥
Izabel London ããã®åç
Hi Maureen,
Thank you for your 5-star review!
We are so glad that our service and products met your expectations. We appreciate your kind words and the effort taken to leave us a positive review.
Thank you for shopping with us and we can't wait to welcome you back!
Kind Regards,
Izabel London Team
Excellent customer service
Excellent customer service and good quality clothing.
2026幎1æ14æ¥
èªçºçãªã¬ãã¥ãŒ
Izabel London ããã®åç
Hi Linda,
Thank you so much for your positive feedback.
We are pleased to hear that our customer service was excellent and that you were satisfied with the quality of our clothing.
We appreciate your kindness and we look forward to your next shopping experience with us.
Kind Regards,
Izabel London Team
Happy Customer-Happy Days
This is my second- third time buying from Izabel London
The clothes are of very good quality. I made a mistake by ordering the wrong size with my second order. I sent an email and asked for help to cancel the order as it was yet to be processed. The customer service person was very kind and got it sorted out straightaway. I was able to order the right size which I just received. Very beautiful dress.
I am very pleased customer
2026幎1æ6æ¥
èªçºçãªã¬ãã¥ãŒ
Izabel London ããã®åç
Hi Lorna,
Thank you so much for your kind feedback.
Weâre delighted to hear that youâre happy with the quality of our clothing and that our customer service team was able to assist you promptly.
We truly appreciate your continued support and look forward to welcoming you back soon.
Kind Regards,
Izabel Care Team
Your dress did not have a belt asâŠ
Your dress did not have a belt as advertised, I find that very deceitful and untrustworthy of you
2025幎12æ22æ¥
Izabel London ããã®åç
Hi Miss S Mahlangu ,
Thank you for your feedback and we sincerely apologize for any inconvenience this has caused.
We have replied to your email regarding the issue, but unfortunately, we have not received a response from you. We are committed to ensuring your satisfaction and would like to assist you in any way we can.
Please contact us at info@izabel.com so we can help resolve this and weâd appreciate the opportunity to make things right for you.
Kind regards,
Izabel Team
Izabel London ããã®åç
Hi Mel,
Thank you so much for your lovely review.
We're glad to hear that your order arrived fabulously and that the packaging made a great impression.
We truly appreciate your kind words, and we're thrilled we could deliver an experience you enjoyed.
Kind Regards,
Izabel London Team
Izabel London ããã®åç
Hi Hazel,
Thank you so much for the 5-stars review!
Weâre delighted to hear that you enjoyed the speed and efficiency of our service.
It means a lot to us, and if thereâs anything more we can do for you, weâre always here and happy to help.
Kind Regards,
Izabel London Team
Unfortunately had to return the item asâŠ
Unfortunately had to return the item as too big.
The coat was well made and so warm so will have to look again.
2025幎11æ21æ¥
Izabel London ããã®åç
Hi Sam,
Thank you so much for your lovely review.
Weâre glad to hear that you've found the coat well-made and wonderfully warm, even though the size wasnât quite right this time.
However, we'd love to help find a size or style that fits you perfectly, so please feel free to browse again and if you ever need any assistance, weâre always here for you.
Kind Regards,
Izabel London Team
My last review was to the wrongâŠ
My last review was to the wrong company, therefore please remove the review I placed for Izabel London
2025幎10æ27æ¥
èªçºçãªã¬ãã¥ãŒ
Brilliant product ordered 2 for sizingâŠ
Brilliant product ordered 2 for sizing and the return process and refund was great
2025幎10æ23æ¥
Izabel London ããã®åç
Hi Dave,
Thank you so much for your wonderful review!
Weâre thrilled to hear that you loved the product and that the return and refund process was smooth for you.
Your kind words mean a lot to us, and we look forward to welcoming you back soon.
Kind Regards,
Izabel London Care Team
Izabel London ããã®åç
Hi Mrs Gough,
Thank you so much for your 5-star review!
Weâre delighted to hear that your items arrived quickly and that you love them.
Your feedback means a lot to us and we really appreciate your support and look forward to serving you again soon.
Kind Regards,
Izabel London Team
Your size charts appear to be way out
Your size charts appear to be way out !
I should have sent the first x 3 jumpers back but missed the return date! Re ordered size lower x 3 and still far too big. Did return and refund was quick !
2025幎9æ22æ¥
Izabel London ããã®åç
Dear Deborah,
Thank you for your honest feedback. Weâre sorry to hear that the sizing didnât quite meet your expectations and appreciate you sharing your experience.
If you ever need any assistance with sizing or recommendations, please donât hesitate to reach out to our personally at info@izabel.com.
Thank you again for your support.
Kind Regards,
Izabel London Team
Denim dress
I ordered a denim dress it didn't fit or suit me.
Sent it back. No refund no one answering my e-mails.
I would really like my money back.
2025幎8æ27æ¥
èªçºçãªã¬ãã¥ãŒ
Izabel London ããã®åç
Hi Loraine,
Thank you for bringing this to our attention and we are sorry to hear about your experience.
Weâve checked our records and unfortunately, we havenât received any emails from you at our customer service address.
To help us resolve this matter as quickly as possible, we would like to kindly request reaching out to us again at info@izabel.com, including your order details.
Once we receive your email, we will investigate your return and refund as a priority.
Thank you for your patience, and we look forward to assisting you further.
Kind regards,
Izabel London Team
Great first time purchase
I was very impressed with the quality of the clothes and the quick delivery service. This was my first purchase and I am so happy I checked the Izabel London website. The clothes fit perfectly and look amazing. I have already recommended Izabel to friends.
2025幎9æ19æ¥
èªçºçãªã¬ãã¥ãŒ
Izabel London ããã®åç
Hi Ms S Khan,
Thank you for the amazing review. We are glad to hear that you are happy with your products and our services.
Your support is truly appreciated, and we canât wait to bring you more style youâll adore.
Kind Regards,
Izabel London Team
Good, affordable and stylish British clothing with good customer service.
I have always liked the clothing Izabel has on offer but recently when I ordered a couple of items, unfortunately, one was wrongly sized so I had to ask for a replacement. My request was very quickly and efficiently dealt with and I was soon in receipt of the right one. Happy customer!
2025幎9æ11æ¥
èªçºçãªã¬ãã¥ãŒ
Izabel London ããã®åç
Hi Vivien,
Thank you for the lovely review.
We are so pleased to hear that our team was able to quickly resolve the issue and get the right item to you.
Your support is truly appreciated, and we canât wait to welcome you back.
Kind Regards,
Izabel London Team
really good comfortable styles to suitâŠ
really good comfortable styles to suit all ages thank you
2025幎8æ22æ¥
Izabel London ããã®åç
Hi Gerry,
Thank you for your wonderful review.
We are glad to hear you're enjoying our comfortable styles and it's customers like you that keep us inspired.
Kind Regards,
Izabel London Team
LOTS OF CHOICE OF CLOTHINGâŠ
I love all the styles and ranges of clothing's available Quick delivery and really easy returns. Clothes are all of good quality and good prices. I have so many dresses and I am always getting compliments!
2025幎8æ22æ¥
Izabel London ããã®åç
Hi Tara,
Thank you for your lovely feedback.
We are delighted to hear that you're happy with our products. Your support means a lot to us, and we are grateful to have you as our valuable customer.
We look forward to your future orders with us.
Kind regards,
Izabel London Team.
I bought one of Izabel London tunicâŠ
I bought one of Izabel London tunic dresses in Mablethorpe last year. I loved the loose fit and that it didn't really need ironing! Material was perfect for hot flashes (it didn't cling to the body), cramps (it didn't restrict movements to relieve it) etc., it dried quickly and pattern masked my uneven and uncomfortable (post surgery) body. I was very happy when I found Izabel shop online. I bought more tunic dresses!, for my mum and my sister (as they loved my tunic dress), and a few new ones for myself. There was lots of choices ( of dresses and fabric patterns), having a closer look, shopping, ordering and paying (I used paypal checkout) was very easy. My order came promptly, well packaged in a lovely bag. Thank you very much Izabel London!
2025幎9æ2æ¥
èªçºçãªã¬ãã¥ãŒ
Izabel London ããã®åç
Hi Asta,
Thank you for your lovely feedback.
We are delighted to hear that youâre loving your new pieces. Your support is truly appreciated, and we canât wait to bring you more stylish finds.
Thank you for being an Izabel Shopper.
Best Wishes,
Izabel London Team
Customer Service Spot On
Ordered a dress which unfortunately didn't fit. I tried to download returns label but was having problems. Contacted customer services and got a reply very quickly with a returns label.
Fantastic customer service
2025幎8æ4æ¥
èªçºçãªã¬ãã¥ãŒ
Izabel London ããã®åç
Hi Neil,
Thank you for your lovely feedback.
We are glad to hear that you are happy with our customer care team.
Thank you for being an Izabel Shopper and we look forward to your future orders with us.
Kind regards,
Izabel London Care Team
Izabel Of London Fantastic quality & Style Clothing For Women.
Izabel Of London Fantastic quality of all their clothes. I particularly like their dresses so feminine , midi maxi, and the colours I love colour, for hot weather they flow elegantly. I have bought other items of their clothing as well and I love it. The orders come fast I have had no problems at all ,and what a lovely idea they come in a very colourful bag.
2025幎7æ22æ¥
Izabel London ããã®åç
Hi Pauline,
Thank you for your lovely feedback.
We are so glad to hear you are happy with our products. Your support means a lot to us, and we are grateful to have you as our valuable customer.
Thanks for choosing our brand and we canât wait to welcome you back for more stylish finds.
Kind regards,
Izabel Team
Izabel London ããã®åç
Hi Janine Moon,
Thank you for taking the time to leave such a wonderful review.
It makes us happy to know that youâre satisfied with your purchase and we look forward to your future orders with us.
Kind Regards,
Izabel London Care Team
Trustpilot ãšã¯ã¹ããªãšã³ã¹
Trsutpilot ã®ã¬ãã¥ãŒã¯èª°ã§ãæžãããšãã§ããŸããã¬ãã¥ãŒãæžãã人ã«ã¯èªåã®æžããã¬ãã¥ãŒããã€ã§ãç·šéãããåé€ãããããæš©éãããããããã®ã¬ãã¥ãŒã¯ã¢ã«ãŠã³ããã¢ã¯ãã£ãã§ããéã衚瀺ãããŸãã
äŒæ¥ã¯ãèªåæåŸ
ãä»ããŠã¬ãã¥ãŒãäŸé Œããããšãã§ããŸãããã®æ¹æ³ã§åŸãããã¬ãã¥ãŒã¯ãæ¬ç©ã®çµéšã«åºã¥ãããã®ã§ããã確èªæžã¿ã®ã©ãã«ãä»äžãããŸãã
ä»ã®çš®é¡ã®ã¬ãã¥ãŒã«ã€ããŠã®è©³çŽ°ã¯ãã¡ãããäžèªãã ããã
ãã©ãããã©ãŒã ä¿è·ã®ãããå°éããŒã ãšé«åºŠãªãã¯ãããžãŒãé§äœ¿ããŠããŸããåœã¬ãã¥ãŒãšã®éãã«ã€ããŠã®è©³çŽ°ã¯ãã¡ãããäžèªãã ããã
Trustpilot ã«ãããã¬ãã¥ãŒ ããã»ã¹ã®è©³çŽ°ã«ã€ããŠã¯ãã¡ããã芧ãã ããã
ããã¬ãã¥ãŒãæžãããã®8ã€ã®ãã³ããã芧ãã ããã
確èªãè¡ãããšã§ãTrustpilot ã«æçš¿ãããã¬ãã¥ãŒã [LINK-BEGIN-PEOPLE]å®åšã®äººç©[LINK-END-PEOPLE] ã«ãã£ãŠæžããããã®ã§ããããšã®ä¿èšŒã«ã€ãªãããŸãã
ã¬ãã¥ãŒã«å¯ŸããŠã€ã³ã»ã³ãã£ããæäŸããããéžæçã«ã¬ãã¥ãŒãäŸé Œãããããããšã¯ãTrustScore ã«ãã€ã¢ã¹ãçãå¯èœæ§ããããŸãããã㯠åœç€Ÿã®ã¬ã€ãã©ã€ã³ã«åããŸãã