I honestly regret buying my doors from this unprofessional organisation of crooks. I ordered my doors (through a builders merchant) from JB Kind TWO MONTHS AGO and I'm still waiting on them to send th... もっと見る
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Ordered wrong doors opened one rang about an exchange no problem picked them up dropping new order off no problem no charges and full refund very smoothly done.customer service spot on doors ar... もっと見る
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Rang on Friday at 4.30pm having forgotten to do an order for a valued customer. A lady in sales called Debra, took pity on me, and all resolved within hours. Doors with customer within 2 days. Br... もっと見る
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We at OakWood doors have worked with JB kind for years but since we have been dealing more with Jordan the level of customer service we receive has surpassed expectations. he will go over and above... もっと見る
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企業情報
当該企業による記述
JB Kind Doors supply via a network of builders merchants and online partners. Choose from over 200 different wooden door designs to suit all tastes and budgets. Contemporary and classic internal doors, external doors, fire doors and pocket door systems.
連絡先
Unit 2 Enterprise Way, S75 3DZ, Tankersley, 英国
- 01283554197
- info@jbkind.com
- www.jbkind.com
4.0
ほぼ満足
303件のレビュー
最近のレビュー依頼の記録はありません
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この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Door compliance and installation.
The service from Toolstation was simple and delivered on time. The company supplying the door for Toolstation to distribute should have simply access to installation details and limitations to what can be done to the door! Ie how much material tolerances can be removed! And simply being able to down load the certification certificate like I can from other suppliers. I emailed the company asking for this and no reply which was disappointing considering this should be a must to provide evidence of the door I have chosen to use.
2024年1月31日
自発的なレビュー
JB Kind Doors からの回答
Dear Steven
Thank you for your review.
We pride ourselves in always responding to requests for product information. Unfortunately, your specific enquiry does not recall any memory with our customer services team.
We have a duty and desire to provide information on trimming allowances, installation instructions, as well as the relevant certification.
If you could please e-mail info@jbkind.com with details of your order, we will liaise with Toolstation to ensure that all information required is provided.
Kind regards
The JB Kind Doors team
JB Kind doors
Received door a few days after being told out of stock which was a pleasant surprise.Was kept informed throughout
process.Delivery was well within time given and driver was really helpful.Door undamaged but a bit more protection would have made me a happier.
Door still to be hung,along with others,as
joiner is first class and so very busy.
Happy with quality of door and service provided.
2024年1月24日
自発的なレビュー
JB Kind Doors からの回答
Thank you so much for taking the time to leave us a 5 star review, it is much appreciated.
We're pleased to hear that you are happy with your doors and our service.
Kind regards
The JB Kind Doors team
Serpelle door, great service
Review
One week ago these Sepelle doors were supplied by JW. Champion. They were delivered today by Rob Winson who was very helpful and pleasant.
Terry at JB Kind Doors Ltd set up the order.
Everyone I have delt with 10/10!
I have cancelled my order with my local Builders merchant, order placed 3 months ago! Highly recommend these two companies. Thank you JB Kind Doors, highly recommended!
2024年1月18日
自発的なレビュー
JB Kind Doors からの回答
Thank you for taking the time to leave us a 5 star review, it much appreciated.
We’re pleased to hear that you are happy with your doors and our service.
We’ll be sure to pass your feedback onto our driver Rob.
Kind regards
The JB Kind Doors team
External doors
The doors are great the delivery chap was great, what I dont get is the communication first Im told the 12th so I stay in no doors, then Im told the 17th & then the 18th very poor practise on someones part
2024年1月18日
自発的なレビュー
JB Kind Doors からの回答
Dear Chris
Thank you for your feedback, we are delighted that you are happy with your doors. We will also ensure that your feedback is passed onto our driver.
Looking at our planning system, we cannot see that a communication was sent out advising a date of the 12th. As our texts are sent automatically, we are looking into the log to see how this communication may have been sent in error.
The change in delivery date from the 17th to the 18th was due to driving hours. Unfortunately, there was a delay earlier in the delivery run which led to the change. We hope that this was notified in plenty of time.
Kind regards
The JB Kind Doors team
Recommended
2 doors ordered through Wayfair, delivered by JB Kind. We were updated throughout via text msgs, delivery slot was confirmed and adhered to (even in snowy conditions). Friendly, helpful driver. Doors were appropriately packaged - no damage.
2024年1月16日
自発的なレビュー
JB Kind Doors からの回答
Dear Lynn
Thank you so much for taking the time to leave us a 5 star review.
We're pleased to hear that you are happy with your doors and our delivery service. Your feedback will be passed onto the driver concerned.
Kind regards
The JB Kind Doors team
Excellent service and very competative…
Excellent service and very competative pricing.
Prompt delivery, and delivery driver was excellent, very nice Gent, very helpful, pleasant conversation and very careful of the delivered goods.
Thank Yiu.
2024年1月16日
自発的なレビュー
JB Kind Doors からの回答
Dear Mr Ramshaw
Thank you so much for taking the time to leave us a 5 star review, it is much appreciated.
We're pleased to hear that you are happy with your doors and our service.
Kind regards
The JB Kind Doors team
JB Kind Doors からの回答
Dear Gerry
Thank you for taking the time to leave us a 5 star review, it is much appreciated.
We're pleased to hear that you are happy with your doors and our service.
Kind regards
The JB Kind Doors team
Brilliant Service keeping you updated…
Brilliant Service keeping you updated giving you hour slot before arriving definitely will recommend drivers are helpful
2024年1月10日
自発的なレビュー
JB Kind Doors からの回答
Dear Ajmal
Thank you for your 5 star review.
We’re pleased to hear that you are happy with your doors and our service.
We’ll be sure to pass your feedback onto our delivery team.
Kind regards
The JB Kind Doors team
Multiple issues
Delivery instructions were not followed, even when explicitly made clear.
The doors I ordered look nothing like they do in the pictures and are, as such, unusable.
Doors need more protection in transport.
I will see if I can get a refund.
2024年1月8日
自発的なレビュー
JB Kind Doors からの回答
Dear George
We are sorry to hear that you have had a negative experience purchasing JB Kind products.
Unfortunately, your query does not raise any recollection with our team. To ensure that this is reviewed and dealt with, we kindly ask that this is reported back to the retailer that you have purchased the doors from. Once reviewed, we will then ask that the retailer passes on our response for your reference.
Kind regards
The JB Kind Doors team
Door purchase & delivery
Arrived at time stated, Sean (driver) was very helpful and offloaded the doors straight to into my hall. The doors were in protective wrapping & in good condition.
I would recommend J B Kind doors.
2024年1月5日
自発的なレビュー
JB Kind Doors からの回答
Dear John
Thank you for taking the time to leave us a 5 star review.
We’re pleased to hear that you are happy with your doors and our service.
We’ll be sure to pass your feedback onto our driver Sean.
Kind regards
The JB Kind Doors team
Fantastic quality and service
This was our second experience with the company. Fantastic as we have wide doors. Amazing service yet again and still have more to purchase. Thank you
2023年12月19日
自発的なレビュー
JB Kind Doors からの回答
Dear Erin
Thank you so much for taking the time to leave us a 5 star review, it is much appreciated.
We're pleased to hear that you are happy with your doors and our service.
Kind regards
The JB Kind Doors team
We had a problem with damage to doors…
We had a problem with damage to doors but it wasn’t a problem as the matter was resolved quickly and politely from the company, so no complaints from us !!👍
2023年12月12日
自発的なレビュー
JB Kind Doors からの回答
Dear Claudia
Thank you for taking the time to leave us a positive review.
We're pleased we could help resolve your issue quickly and that you like your doors.
Kind regards
The JB Kind Doors team
Great doors and customer service
Great doors, well priced and excellent customer service! Thank you
2023年12月8日
自発的なレビュー
JB Kind Doors からの回答
Dear Kiran
Thank you for taking the time to leave us a 5 star review, it is much appreciated.
We're pleased to hear you are happy with your doors and our service.
Kind regards
The JB Kind Doors team
Buy doors the easy way …
Doors purchased on line. Easy website. Delivered within a few days, on time, with high level of care. No issues.
Happy to use again.
Happy to recommend!
2023年11月30日
自発的なレビュー
JB Kind Doors からの回答
Dear Peter
Thank you for taking the time to leave us a 5 star review.
We are pleased to hear that your purchase went smoothly and that you would happy be happy to use us again.
Kind regards,
The JB Kind Doors Team
Excellent and professional service
Excellent and professional service. Very pleased with internal doors I ordered - will definitely use again and strongly recommend.
2023年11月30日
自発的なレビュー
JB Kind Doors からの回答
Dear Catherine
Thank you for taking the time to leave us a 5 star review.
It is great to hear that you are happy with your doors and that your order and delivery went smoothly.
Kind regards,
The JB Kind Doors Team
You’re delivery driver was very…amazing
You’re delivery driver was very professional in keeping the customer informed phone me when 30 minutes away and very pleasant to speak to it’s very refreshing to see very good person with these skills and we gave her 10 out of ten thanks
2023年11月29日
自発的なレビュー
JB Kind Doors からの回答
Dear Peter
Thank you for taking the time to leave us a 5 star review.
It is great to hear that you are happy with our delivery service and your lovely comments have been passed onto the driver concerned.
Kind regards,
The JB Kind Doors Team
Good on time delivery
Good on time delivery. Good Communication. All doors look in great condition but have yet to fit so can’t give a full review but see no issues.
2023年11月21日
自発的なレビュー
JB Kind Doors からの回答
Dear Stefan
Thank you for taking the time to leave us a 5 star review, it is much appreciated.
We're pleased to hear you are happy with your doors and our delivery service.
Kind regards
The JB Kind Doors team
Excellent communication regarding…
Excellent communication regarding delivery. Friendly driver arrived in time slot given. Would definitely use again and highly recommend.
2023年11月20日
自発的なレビュー
JB Kind Doors からの回答
Dear Jo
Thank you for taking the time to leave us a 5 star review.
It is great to hear that you are happy with our service and that your delivery went smoothly. We will be sure to pass on your positive feedback.
Kind regards,
The JB Kind Doors Team
Excellent company
Ordered 5 doors from JBKind doors. They have been excellent from ordering to delivery. They kept me updated on delivery and tracking and and from ordering to delivery it only took 4 days.
They have a wide range of good quality doors. I would definitely recommend this company.
2023年11月16日
自発的なレビュー
JB Kind Doors からの回答
Dear Sharon
Thank you so much for taking the time to leave us a 5 star review, it is much appreciated.
We're pleased to hear that you are happy with your doors and our service.
Kind regards
The JB Kind Doors team
Door delivery
Delivered on time, no damage, driver very helpful. Keep up the good work 👍🏻
2023年11月15日
自発的なレビュー
JB Kind Doors からの回答
Dear David
Thank you for taking the time to leave us a 5 star review.
It is great to hear that you are happy with your doors and that your delivery went smoothly. We will be sure to pass on your feedback to the driver.
Kind regards,
The JB Kind Doors Team
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