I got a quick quote for a lens and a camera and was skeptical they would match the criteria I rated them but they perfectly aligned. Responses were quick and I was happy with the price offered. I woul... もっと見る
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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Classic Jessop's fast and friendly service. Every staff member is an expert in their own right; knowing the product line up well as well as what is on the market. As a result they often give great re... もっと見る
企業が回答しました
Lies and unhelpful customer services. Company allows for the pre-order of items to then be sent a re-authorisation payment link, once completed and confirmed the order only comes partially arr... もっと見る
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I was trying to find solar eclipse glasses when they were selling out everywhere, and Sam went completely above and beyond to help me. She was incredibly kind and attentive, kept me updated and ma... もっと見る
企業が回答しました
企業情報
Jessops について
当該企業による記述
Jessops is a British photographic retailing company with stores across the UK. It was established in 1935 by Frank Jessop in Leicester, United Kingdom.
Shop a huge range of cameras, lenses, photography/videography accessories, drones, gimbals, printers, optics and more at Jessops. UK stock only.
Visit our Website Shop Cameras Shop Drones Shop Lenses Shop Accessories連絡先
Head Office, Network House, Globe Park, , SL7 1EY, Marlow, 英国
- cs@jessops.com
- www.jessops.com
4.4
優良
1万件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Delivery could be made simpler
All good though don't know why this item had to be pin identification. It meant the delivery driver had to return instead of putting in secure locked post box. Perhaps need to reassess delivery procedures for low cost items.
2026年7月31日
Jessops からの回答
Dear Paul,
Thank you for your feedback.
The pin service ensures the safety and security of our customers parcels which is of the upmost importance to us however we also do appreciate the opinion that there could be another way with some lower value items. We are constantly reviewing our procedures to ensure a smoother process for all our customers and we really do value your comments.
Kind regards,
The Jessops Customer Service Team
Ordering my DJI was very quick and…
Ordering my DJI was very quick and simple, and the delivery was precise and I was informed each step of the way
2026年7月28日
Jessops からの回答
Dear Saniel,
Thank you for your feedback.
We're so pleased to see you found your Jessops experience so easy and efficient. We hope you are enjoying your new DJI Mini 5 Pro Combo!
Kind regards,
The Jessops Customer Service Team
Excellent service from Jessops
Assistant was very helpful and the whole process was very efficient and quick.
2026年7月31日
自発的なレビュー
Jessops からの回答
Dear Maureen,
Thank you for your feedback - we really appreciate your support!
Kind regards,
The Jessops Customer Service Team
Very helpful and knowledgeable staff.
2026年7月28日
Jessops からの回答
Dear Maureen,
Thanks so much for sharing your lovely comments! We hope you are enjoying your new Sigma 20-200mm lens!
Kind regards,
The Jessops Customer Service Team
Eclipse glasses
Item was in stock and available within 3-5 days, unlike the supplier on Amazon which said 12-15 days (after order placed). So I cancelled the Amazon order and the product came from JESSOPS in 3 days. Well packed.
2026年8月4日
Jessops からの回答
Dear Nicola,
Thank you for your feedback. We're delighted you enjoyed a 5* experience with Jessops!
We look forward to assisting you in the future.
Kind regards,
The Jessops Customer Service Team
Delivered very quickly
Very fast delivery. Item as described and very well packed. Secure delivery using PIN.
2026年8月1日
Jessops からの回答
Dear Julie,
Thanks so much for sharing your feedback, we're so pleased you enjoyed a 5* experience with Jessops!
Kind regards.
The Jessops Customer Service Team
Easy to order
Easy to order. Product as described. Totally in necessary to send it by secure courier. A second class stzz as mo would have been fine.
2026年8月3日
Jessops からの回答
Dear Mr Price,
Thank you for your feedback.
The majority of our orders are high value items and the secure delivery ensures the safety of our customer's parcels which is incredibly important to us however we do appreciate your comments. We're also delighted to see you enjoyed your Jessops experience overall!
Kind regards,
The Jessops Customer Service Team
Fantastic to still have a High Street…
Fantastic to still have a High Street Name that we can go too for info and good advice. I purchased and part exchanged for a great deal.
2026年7月25日
Jessops からの回答
Dear Richard,
We are so pleased to hear our Jessops Shrewsbury team provided you with helpful information and advice, leading to a great deal! We appreciate your kind words and hope you are enjoying your new Tamron 18-300mm lens!
Kind regards,
The Jessops Customer Service Team
Great experience at Jessops today
Great experience at Jessops today, and very kind help from Sony representative. It's nice to know that I can still walk into a shop and find what I want, and with a nice personal service. Much appreciated - so MUCH better than buying something online.
2026年8月1日
Jessops からの回答
Dear Caroline,
Thank you for your feedback.
We're delighted you had such a fantastic experience at our Jessops Kingston store - we really appreciate your kind words and we hope you're enjoying your new Sony A6700!
Kind regards,
The Jessops Customer Service Team
Jessops からの回答
Dear Ben,
Thanks so much for sharing your feedback - we're so pleased you enjoyed an easy and efficient trade-in process!
We look forward to assisting you in the future!
Kind regards,
The Jessops Customer Service Team
Joseph in York was terrific
Joseph in York was terrific: great advice, excellent communication and painless exchange / refund transaction.
2026年7月30日
Jessops からの回答
Dear Mr Campbell,
Thanks so much for sharing your feedback - our Jessops York team really appreciate your kind words.
Kind regards,
The Jessops Customer Service Team
Received a great service
Received a great service, and the product I ordered was dispatched very quickly. Thank you
2026年7月31日
Jessops からの回答
Dear Warren,
Thank you for sharing your feedback, we really appreciate it. We hope you enjoy your solar eclipse viewing!
Kind regards,
The Jessops Customer Service Team
Packaging is definitely OTT
Delivered on time, good communication, product in perfect condition. One thing to point out though is that the delivery is a bit over-the-top - I ordered 5x almost weightless card solar eclipse glasses and they arrived in a large box via a courier and a PIN code to receive the delivery. A small envelope through the post would have more than sufficed.
2026年7月31日
Jessops からの回答
Dear Amanda,
Thanks so much for sharing your feedback.
We're glad to hear your order arrived on time and in perfect condition. We appreciate your feedback regarding the packaging and delivery method for your solar eclipse glasses. We are always looking for ways to improve our processes and will certainly consider your comments for future deliveries.
Kind regards,
The Jessops Customer Service Team
Jessops からの回答
Dear Christopher,
Thanks so much for your feedback - we really appreciate your comments and support!
Kind regards,
The Jessops Customer Service Team
Jessops からの回答
Dear William,
Thank you for your feedback. We're delighted to hear you found the team so helpful and polite.
We look forward to assisting you in the future.
Kind regards,
The Jessops Customer Service Team
Kept informed all the time and pleasant…
Kept informed all the time and pleasant delivery man who arrived on time
2026年7月30日
Jessops からの回答
Dear Jennifer,
Thanks so much for sharing your feedback - we hope you enjoy your solar eclipse viewing!
Kind regards,
The Jessops Customer Service Team
Jessops からの回答
Dear Teresa,
Thank you for your feedback - we really appreciate your support!
Kind regards,
The Jessops Customer Service Team
Jessop’s a shop where you matter.
Yesterday I had the pleasure of being served by a very pleasant and knowledgeable young lady at your Meadowhall shop. Georgia was everything we used to expect and get from a professional al shop assistant, but frequently lacking these days. After travelling 76 miles round trip, due to a few disappointing online purchase attempts from other “supposedly reputable companies”, we decided that spending £500 required a face to face shop experience. We were not disappointed. So glad we decided to visit Jessop’s because we left the shop feeling extremely happy both with our purchase and with our service.
2026年7月27日
自発的なレビュー
Selling my Nikon camera and lens
Decided to sell my Nikon camera and lens so contacted a number of companies for a valuation. With Jessops website it was very easy to submit details and the valuation was received very quickly. The quotation was significantly higher than the camera company I purchased the equipment from and was not dependent on purchasing something. Their evaluation of the equipment was the same as mine and did not reduce the valuation after physical inspection. The Jessops team, in shop and online, were very professional and made the whole experience straightforward Very happy and would highly recommend them if you have camera equipment to sell
2026年7月23日
自発的なレビュー
Jessops からの回答
Dear Linda,
Thank you for your feedback.
We are so pleased to hear about your positive experience with our Trade-In team. It's wonderful to know that our valuation process was straightforward and that our team provided professional service both online and in-store.
We truly appreciate your recommendation and are glad we could make the process so easy for you.
Kind regards,
The Jessops Customer Service Team
Staff were very helpful has I w to…
Staff were very helpful has I wanted to trade in for a new camera the process was explained and I was happy to take the deal, Thank you Jessops
2026年7月20日
Jessops からの回答
Dear Colin,
Thanks so much for sharing your feedback - we're so happy to see you enjoyed a 5* customer experience with Jessops!
Kind regards,
The Jessops Customer Service Team
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