Great experience from booking in the initial appointment, meeting the sales man, surveyor and the installers Andy and Kyle. Polite, fast, tidy and friendly! Very pleased with our new doorway. Would h... ãã£ãšèŠã
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Great experience from booking in the initial appointment, meeting the sales man, surveyor and the installers Andy and Kyle. Polite, fast, tidy and friendly! Very pleased with our new doorway. Would h... ãã£ãšèŠã
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Jewel replaces our old conservatory and we are delighted with the results. There were issues, problems with our existing frames and doors were not picked up with the survey, but only when a new roof... ãã£ãšèŠã
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I found all the staff to be helpful & courteous throughout the process. The windows & door look absolutely fantastic & have totally transformed my house. Dave, who installed them did a brilliant job n... ãã£ãšèŠã
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We've used Jewel a few times now. Five star fitters, excellent job: polite, tidy even helped quickly fix a couple of issues with a different door and window. Builder (GERL) who fitted the... ãã£ãšèŠã
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Jewel, established in 2009, is a family run home improvement company serving Surrey, Hampshire and Berkshire. We supply and install a wide range of high end products including uPVC and aluminium windows, sliding sash windows, entrance, bifold, patio and French doors, conservatories, replacement conservatory roofs, guttering, soffits and facias. We also have a renewable energy specialists division, Jewel Renewables, focussing on supplying and installing solar panels, enabling our customers to reduce their energy bills, and their carbon footprint. All our window and door installations are custom handmade to the clients specific requirements, meaning we can cater to all client requirements from standard window installations, to multi panel bifold doors, bespoke colour matching and unusual shapes and sizes of windows and doors. All our design consultants are highly trained and experienced in creating a solutions specific to each individual clients needs, from the traditional to the unusual. We will do our best to meet all your requirements. Ask us about finance options!
Unit 4, Elliott Ind Park, Eastern Road, GU12 4TF, Hampshire, è±åœ
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I am very happy with the work. The installer David was professional, friendly and very helpful. He did a great job and everything was done carefully and to a high standard. He was also punctual and left everything clean and tidy. I would definitely recommend him. Thank you!

https://www.jewelwindows.co.uk ããã®åç
We had a replacement door on the ground floor and a replacement window on the first floor. The process was straightforward and painless, from ordering to the installation. Have used Jewel a couple of times now for various window and door replacements, and it's always been efficient and uncomplicated.

https://www.jewelwindows.co.uk ããã®åç
Very pleased with a very good and professional company.A really excellent refit of my windows at a very very good price compacted to your competitors

https://www.jewelwindows.co.uk ããã®åç
Very easy to arrange a visit and discuss my needs. A good price and a lovely sash window which looks stylish, very easy to use and versatile.

https://www.jewelwindows.co.uk ããã®åç
I can only speak extremely highly of everyone from my initial enquiry about renewing all my windows to finish. Communication from start to finish has been detailed both in email and phone calls. The speed of dealing with everything and coordination has been seamless. Initial deposit taken at order. Main amount upon fitting and final payment not asked for until I was completely happy everything had been done to the required standards. Shaun and Ben who fitted all the windows were meticulous in their attention to detail, tidiness, professionalism and consideration throughout. Thank you!

https://www.jewelwindows.co.uk ããã®åç
Knowledgeable and friendly staff in the showroom when we ordered our replacement patio door and side panels.
Installation completed in the quoted time scale and we are extremely happy with the finished product

https://www.jewelwindows.co.uk ããã®åç
The whole experience from beginning to the fitting was outstanding customer service.

https://www.jewelwindows.co.uk ããã®åç
The installation went smoothly with no issues at all would recommend.

https://www.jewelwindows.co.uk ããã®åç
We had an amazing experience with Jewel and would definitely recommend. Everyone who has been involved has been so friendly and helpful. The guy who talked us through the options for our door so was so knowledgeable and were really grateful for his time. The whole team behind the booking have been great and then Dave who installed our door was amazing too! Thank you so much!

https://www.jewelwindows.co.uk ããã®åç
I had 4 windows and 1 French door installed by Jewel Windows back in April, but unfortunately the experience has been very disappointing and issues are still ongoing.
On the day of installation, the fitters abruptly left without saying goodbye or giving me the opportunity to raise any concerns.
Iâve encountered several issues:
* The kitchen window handles were misaligned and required a return visit to fix (had to wait over a month)
* The French door hinges damaged the surrounding wall, which I had to pay to have repaired.
* The air vents were loose and had to be fixed, and are still full of disgusting plastic bits which you can clearly see
* I paid extra for cranked handles but instead received cheaper inline handles. Despite contacting customer service several times, I still have not received the refund for the difference.
While some issues were eventually rectified, the repeated problems, poor communication and as yet lack of resolution regarding the handle refund have been extremely frustrating.
I don't normally post reviews but the experience has been really poor. I expected much better workmanship and customer service. Unfortunately, I would not use Jewel Windows again.

https://www.jewelwindows.co.uk ããã®åç
AVOID THIS COMPANY AT ALL COSTS!
Terrible from start to finish and I wish I had done more research on this company before I spent a lot of money with them. Everyone blaming one another for the extremely poor & unprofessional service I received, extremely late delivery & fitting, not returning my calls or emails but they were very quick to take my money!
I tried contacting the senior managers (Mike & Steve Farr) but no response. I had to threaten legal action to find any solution....you have been warned!

https://www.jewelwindows.co.uk ããã®åç
The service was good up until the fitters arrived and we were happy with the installation. The mess left behind was disappointing, we expected some but not have to pick small lumps of plaster out the bath plug hole. A mirror was also knocked down which caused damage to a chest of drawers but when reported this was not acknowledged.
Further to leaving the review we were contacted and offered a small payment as a goodwill gesture.
Recently I purchased this property and decided to replace the front door. They came to fit the new door and all done in about an hour. Very quick and the look is a lot better than the old one. They then came to do the final finish and the front door is now being commented by the neighbours saying that it looks a lot better, Very pleased with this new door. Thanks for doing the job

https://www.jewelwindows.co.uk ããã®åç
We contracted Jewel Windows for double glazing and French doors. The whole experience was fantastic. Once fitted, there were some minor issues, we had 22 fitments, it was put right immediately, no quibbles, no chasing.
Subsequently we have just installed solar with Jewel. Their trades work hard and deliver. Would highly recommend.

https://www.jewelwindows.co.uk ããã®åç
Very good service with fitting our windows and doors and always ready to honour the waranty

https://www.jewelwindows.co.uk ããã®åç
This company is a scam. They take the first payment and then they leave you in a complete mess. They start demanding payment and donât complete the job. You have to pay for every stage they do. Or donât do.
They take on vulnerable people. My job was to start in April Iâm still waiting the job to be done.

https://www.jewelwindows.co.uk ããã®åç
Just had a new back door installed looks great. The service from initial appointment with Nathan to the installer who was so clean, tidy and super professional. I would highly recommend them to friends and family. Thank you

https://www.jewelwindows.co.uk ããã®åç
This is the 3rd time we have used Jewel - we now have all our windows completed.
David, our sales contact throughout, was awesome. All our fitters have been wonderful. The two gentlemen were recently polite, respectful, and genuine. We changed our chrome fitting to white to fit in with the other windows, and no charge.
Just had 4 large windows and our front door replaced by Jewel and the whole process from quoting to installation has been a smooth. There were a few hiccups during installation but all dealt with quickly and everything was left clean and tidy. Highly recommend Jewel & would use again. Thank you.
I have had window panes and in roof solar system with battery through Jewel, all round good experience with support all the way - including post installation. The system works brilliantly and 6 months on now, I am very happy with the results.
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