Great experience from booking in the initial appointment, meeting the sales man, surveyor and the installers Andy and Kyle. Polite, fast, tidy and friendly! Very pleased with our new doorway. Would h... ãã£ãšèŠã
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Great experience from booking in the initial appointment, meeting the sales man, surveyor and the installers Andy and Kyle. Polite, fast, tidy and friendly! Very pleased with our new doorway. Would h... ãã£ãšèŠã
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Jewel replaces our old conservatory and we are delighted with the results. There were issues, problems with our existing frames and doors were not picked up with the survey, but only when a new roof... ãã£ãšèŠã
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I found all the staff to be helpful & courteous throughout the process. The windows & door look absolutely fantastic & have totally transformed my house. Dave, who installed them did a brilliant job n... ãã£ãšèŠã
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We've used Jewel a few times now. Five star fitters, excellent job: polite, tidy even helped quickly fix a couple of issues with a different door and window. Builder (GERL) who fitted the... ãã£ãšèŠã
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Jewel, established in 2009, is a family run home improvement company serving Surrey, Hampshire and Berkshire. We supply and install a wide range of high end products including uPVC and aluminium windows, sliding sash windows, entrance, bifold, patio and French doors, conservatories, replacement conservatory roofs, guttering, soffits and facias. We also have a renewable energy specialists division, Jewel Renewables, focussing on supplying and installing solar panels, enabling our customers to reduce their energy bills, and their carbon footprint. All our window and door installations are custom handmade to the clients specific requirements, meaning we can cater to all client requirements from standard window installations, to multi panel bifold doors, bespoke colour matching and unusual shapes and sizes of windows and doors. All our design consultants are highly trained and experienced in creating a solutions specific to each individual clients needs, from the traditional to the unusual. We will do our best to meet all your requirements. Ask us about finance options!
Unit 4, Elliott Ind Park, Eastern Road, GU12 4TF, Hampshire, è±åœ
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Couldn't be more delighted with our recent installation of bi-fold doors. Exceeded our expectations in terms of how neatly they fitted into the previous space. We were expecting a need to redecorate, but not a hint that they've even been recently fitted and look completely at home like they've sat there for years!
I used Jewel to fit 7 new windows and chose a different style, the Italian style, which looks fantastic. The only issue I had was that they didnât always respect the agreed fitting times. However, the fitter, James, was absolutely brilliant. He worked over 2 days and did a fantastic job fitting all the windows.
In the end, I would definitely recommend this company. The window style I chose looks great, and Jamesâ workmanship was excellent. Thank you very much James, for the fantastic work!
Simona

https://www.jewelwindows.co.uk ããã®åç
We are very happy with our new glass roof. It has transformed our conservatory. The team were a pleasure to work with and were professional, timely and offered good value for money. Thank you

https://www.jewelwindows.co.uk ããã®åç
Professionalism from the initial contact to the final part of the installation. Courteous and efficient during the installation process. Would highly recommend.
You fitted our ground floor flat with windows and Bi fold doors which we were very pleased with. Getting you to do the upper floor windows. We have had nothing but trouble with. After taking out the bay windows found they didn't fit and the wrong design, These were put in via ladders . they had to install them while wanting for correct design and size to be remade .and wait for scaffolding to be installed . No scaffolding was put up to the back of the house , fitters tried doing it from ladders . They couldn't reach top of windows and couldn't put kitchen window in . Now waiting for this job to be finished . They haven't taken notice of our email to get this done when it is convenient to us and our tenants. Wouldn't recommend this firm . On phoning the person you need to speak to is never available. They need to get there fingers out and get our job completed . Quick enough to take your money . Unsatisfied customer .
Brilliant service! Needed a window replaced for our trade counter entrance.
All very easy. Made a quick call and all was sorted within a week. Great communication from Becky keeping me up to date, and fitting was done very quickly and looks great. Would definitely recommend.
Wow! What aftercare!!
Suddenly our 6 year old Kendrick door wouldnât shut.
Phone call promptly answered, lovely man Lee out within the hour and all fixed!!
Love the doors but even more impressed with the aftercare service.
So important, would highly recommend.
We had great service from Jewel Windows from start to finish. We needed replacement glass as the seal had gone on two windows, leaving the glass misted up. The new glass was fitted quickly and professionally by Lee, and Becky kept us informed every step of the way.
Their service was great from start to end. They gave quick and thorough quotes, spoke through all our options, installation was very quick with no mess and everyone very friendly. We had an issue with one window, they were easy to contact and replaced the window pain within the week. I would absolutely recommend and use again.
Had a need to replace a sealed unit in my bi-fold doors. From the initial enquiry right up to the installation the staff were brilliant. Excellent customer service all round. Thank you
Right from the start everyone was only to pleased to help , and when we did have a problem it was sorted out with no fuss and treated as urgent

https://www.jewelwindows.co.uk ããã®åç
Jewel has excellent customer service. I was kept informed throughout from my initial inquiry to the installation. I would thoroughly recommend this company.

https://www.jewelwindows.co.uk ããã®åç
Windows are good, apart from what the sales man offers to what you get are different, we were told noise reduction windows so won't hear the school, yet they're just as noisy as are old rubbish windows, company refuse to resolve this, fitting wasn't great they were too keen to leave by 3pm rather than making sure job was completed properly, finance offers are not correct to what you actually get, to be honest I regret using this company. They say they're in contact but they're ignoring my messages etc and are not willing to do anything to resolve their lies. Jewel take your money then blank you, I am now in contact with trading standards etc to stop these cowboys.

https://www.jewelwindows.co.uk ããã®åç
Asked for a quote for new conservatory. Called me the day before due to come out and asked about requirements and told me that a 7.3m by 4m conservatory would costs £85k !!!!!!!! Have 3 other quotes highest £32k. They charge £3k a sqm for conservatory !!!!!

https://www.jewelwindows.co.uk ããã®åç
It has been 8 years since Jewel fitted our front door and apart from a minor adjustment a year or so after it was installed, we hadnât had any problems. However, at the start of this year we noticed a hairline crack on the front of the door.
I checked our paperwork and the door had a 10 year warranty. Honestly, being 8 years into a 10 year warranty, I was expecting a bit of a battle, but I was wrong. Within a week I had an installation date and in less than a month after my initial request, the door had been replaced. Lee, the installer, was friendly, polite and efficient.

https://www.jewelwindows.co.uk ããã®åç
Andy did a great job and he was very helpful. Thank you again Andy

https://www.jewelwindows.co.uk ããã®åç
Sorry to say that not such a great experience this time. Previously both the sales (Nathan) and the fitters have been brilliant. Today, the guy was clearly not happy about doing his 4th job of the day. Thundered up and downstairs with his boots on and left quite a good mess to clear up. Splashes of i don't know what on the window sill and down the wall, Grit and filler from bathroom downstairs to front door. Let's hope he put the window in well. Just a bad day I guess.

https://www.jewelwindows.co.uk ããã®åç
We are very pleased with our solar panels, storage battery and Zappi EV charger. David Ashford could not have been more helpful, not only during the initial discussion and survey stage, but also after the installation in making sure everything was working to our total satisfaction. We are very impressed with the amount of solar energy being produced by the panels. We have seen quite reduction in our electricity bills and are currently looking forward to our first credit for surplus kWh exported back to the grid.

https://www.jewelwindows.co.uk ããã®åç
From start to finish everything ran smoothly and there were no issues at all. Dave and Dan worked tirelessly to get us waterproof before the rain arrived and were neat, careful and pleasant. The clean up after the installation was good, no mess left. Would definitely use Jewel again.

https://www.jewelwindows.co.uk ããã®åç
Currently under dispute re not fulfilling the contract I signed. Very long story but be very careful what you ask for.
All they do is quote FENSA regs, which for them means what you asked for you donât get. Currently seeking legal advice.
Donât use this company is my advice.
I will keep you up to date with the outcome. And give more details.

https://www.jewelwindows.co.uk ããã®åç
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