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https://www.jewelwindows.co.uk レビュヌ 

715
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TrustScore 5段階評䟡の4.5

4.5

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5぀星のうち5の評䟡

Great experience from booking in the initial appointment, meeting the sales man, surveyor and the installers Andy and Kyle. Polite, fast, tidy and friendly! Very pleased with our new doorway. Would h... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

Jewel replaces our old conservatory and we are delighted with the results. There were issues, problems with our existing frames and doors were not picked up with the survey, but only when a new roof... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

I found all the staff to be helpful & courteous throughout the process. The windows & door look absolutely fantastic & have totally transformed my house. Dave, who installed them did a brilliant job n... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

We've used Jewel a few times now. Five star fitters, excellent job: polite, tidy even helped quickly fix a couple of issues with a different door and window. Builder (GERL) who fitted the... もっず芋る

䌁業が回答したした

䌁業情報

  1. 二重窓蚭眮業者
  2. ・
  3. PVC窓提䟛業者
  4. アルミニりム提䟛業者
  5. ドア提䟛業者
  6. ホヌム センタヌ
  7. 倪陜゚ネルギヌ䌚瀟

圓該䌁業による蚘述

Jewel, established in 2009, is a family run home improvement company serving Surrey, Hampshire and Berkshire. We supply and install a wide range of high end products including uPVC and aluminium windows, sliding sash windows, entrance, bifold, patio and French doors, conservatories, replacement conservatory roofs, guttering, soffits and facias. We also have a renewable energy specialists division, Jewel Renewables, focussing on supplying and installing solar panels, enabling our customers to reduce their energy bills, and their carbon footprint. All our window and door installations are custom handmade to the clients specific requirements, meaning we can cater to all client requirements from standard window installations, to multi panel bifold doors, bespoke colour matching and unusual shapes and sizes of windows and doors. All our design consultants are highly trained and experienced in creating a solutions specific to each individual clients needs, from the traditional to the unusual. We will do our best to meet all your requirements. Ask us about finance options!


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4.5

優良

TrustScore 5段階評䟡の4.5

715件のレビュヌ

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4.5

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5぀星のうち5の評䟡

Thoroughly neat and tidy job

Couldn't be more delighted with our recent installation of bi-fold doors. Exceeded our expectations in terms of how neatly they fitted into the previous space. We were expecting a need to redecorate, but not a hint that they've even been recently fitted and look completely at home like they've sat there for years!

2026幎5月8日
自発的なレビュヌ
5぀星のうち5の評䟡

I used Jewel to fit 7 new windows and


I used Jewel to fit 7 new windows and chose a different style, the Italian style, which looks fantastic. The only issue I had was that they didn’t always respect the agreed fitting times. However, the fitter, James, was absolutely brilliant. He worked over 2 days and did a fantastic job fitting all the windows.
In the end, I would definitely recommend this company. The window style I chose looks great, and James’ workmanship was excellent. Thank you very much James, for the fantastic work!
Simona

2026幎5月14日
自発的なレビュヌ
https://www.jewelwindows.co.uk ロゎ

https://www.jewelwindows.co.uk からの回答

Thank you, Simona, for your honest and detailed review. We’re delighted you love your new Italian-style windows and will be sure to pass your kind words on to James, he’ll be thrilled. We appreciate your understanding and recommendation.

5぀星のうち5の評䟡

New Glass Roof

We are very happy with our new glass roof. It has transformed our conservatory. The team were a pleasure to work with and were professional, timely and offered good value for money. Thank you

2026幎2月25日
自発的なレビュヌ
https://www.jewelwindows.co.uk ロゎ

https://www.jewelwindows.co.uk からの回答

Thank you so much Hugo for your lovely review for our installation team! We are so happy your pleased with your roof.

5぀星のうち2の評䟡

You fitted our ground floor flat with


You fitted our ground floor flat with windows and Bi fold doors which we were very pleased with. Getting you to do the upper floor windows. We have had nothing but trouble with. After taking out the bay windows found they didn't fit and the wrong design, These were put in via ladders . they had to install them while wanting for correct design and size to be remade .and wait for scaffolding to be installed . No scaffolding was put up to the back of the house , fitters tried doing it from ladders . They couldn't reach top of windows and couldn't put kitchen window in . Now waiting for this job to be finished . They haven't taken notice of our email to get this done when it is convenient to us and our tenants. Wouldn't recommend this firm . On phoning the person you need to speak to is never available. They need to get there fingers out and get our job completed . Quick enough to take your money . Unsatisfied customer .

2026幎4月22日
自発的なレビュヌ
5぀星のうち5の評䟡

Great Service

Brilliant service! Needed a window replaced for our trade counter entrance.
All very easy. Made a quick call and all was sorted within a week. Great communication from Becky keeping me up to date, and fitting was done very quickly and looks great. Would definitely recommend.

2026幎4月21日
自発的なレビュヌ
5぀星のうち5の評䟡

Great aftercare service.

Wow! What aftercare!!
Suddenly our 6 year old Kendrick door wouldn’t shut.
Phone call promptly answered, lovely man Lee out within the hour and all fixed!!
Love the doors but even more impressed with the aftercare service.
So important, would highly recommend.

2026幎4月21日
自発的なレビュヌ
5぀星のうち5の評䟡

Great service from Jewel Windows

We had great service from Jewel Windows from start to finish. We needed replacement glass as the seal had gone on two windows, leaving the glass misted up. The new glass was fitted quickly and professionally by Lee, and Becky kept us informed every step of the way.

2026幎4月8日
自発的なレビュヌ
5぀星のうち5の評䟡

Their service was great from start to finish

Their service was great from start to end. They gave quick and thorough quotes, spoke through all our options, installation was very quick with no mess and everyone very friendly. We had an issue with one window, they were easy to contact and replaced the window pain within the week. I would absolutely recommend and use again.

2026幎1月15日
自発的なレビュヌ
5぀星のうち5の評䟡

Right from the start everyone was only


Right from the start everyone was only to pleased to help , and when we did have a problem it was sorted out with no fuss and treated as urgent

2026幎3月3日
自発的なレビュヌ
https://www.jewelwindows.co.uk ロゎ

https://www.jewelwindows.co.uk からの回答

Dear Customer

We are delighted to receive your wonderful feedback. We are so pleased you had such a positive experience working with Jewel.

We hope we can assist you in any future home improvements, and those of your friends and family too!!

Kind regards

Jewel Home Group

5぀星のうち5の評䟡

Jewel has excellent customer service

Jewel has excellent customer service. I was kept informed throughout from my initial inquiry to the installation. I would thoroughly recommend this company.

2026幎3月10日
自発的なレビュヌ
https://www.jewelwindows.co.uk ロゎ

https://www.jewelwindows.co.uk からの回答

Dear Mrs Potter

Thank you for your lovely review.

We are so pleased to hear that you felt well informed throughout your journey with us, from your initial enquiry right through to installation. Providing clear communication and excellent service at every stage is something we place great importance on.

Your recommendation really means a lot to us. Thank you for choosing Jewel Home.

Kind regards,
Jewel Home

5぀星のうち1の評䟡

Cowboy company that take your money and blank you

Windows are good, apart from what the sales man offers to what you get are different, we were told noise reduction windows so won't hear the school, yet they're just as noisy as are old rubbish windows, company refuse to resolve this, fitting wasn't great they were too keen to leave by 3pm rather than making sure job was completed properly, finance offers are not correct to what you actually get, to be honest I regret using this company. They say they're in contact but they're ignoring my messages etc and are not willing to do anything to resolve their lies. Jewel take your money then blank you, I am now in contact with trading standards etc to stop these cowboys.

2026幎2月5日
自発的なレビュヌ
https://www.jewelwindows.co.uk ロゎ

https://www.jewelwindows.co.uk からの回答

Dear Mr Bone

Thank you for your review. We are sorry to hear that you are disappointed with both the service and product you received from Jewel. This is not the standard of experience we aim to provide.

All of our windows are manufactured to order and we work closely with trusted suppliers to ensure a high level of quality.

We can see that we are currently in contact with you and are working to resolve the matter.

Kind regards,
Jewel Home

5぀星のうち1の評䟡

Dodged a bullet - BEWARE!

Asked for a quote for new conservatory. Called me the day before due to come out and asked about requirements and told me that a 7.3m by 4m conservatory would costs £85k !!!!!!!! Have 3 other quotes highest £32k. They charge £3k a sqm for conservatory !!!!!

2026幎3月3日
自発的なレビュヌ
https://www.jewelwindows.co.uk ロゎ

https://www.jewelwindows.co.uk からの回答

Thank you for your feedback. We completely understand that a quote of £85k can be surprising when compared to lower estimates. However, at our rate of £3,000 per sqm, we aren't quoting for a seasonal 'bolt-on' conservatory; we provide a full-scale, structural extension designed for high-performance, year-round living.

To provide some industry context, a typical mid-range orangery, built to a high standard with quality materials, including roof lanterns and bifold doors, generally costs between £2,400 and £3,500 per sqm. This investment covers the full scope of a professional build: structural foundations, specialist glazing (windows and doors), insulated structural work, and high-end finishes.

When quotes vary by this much, in this case, nearly £1,900 per sqm, it usually indicates a significant difference in the depth of foundations, structural steelwork, and thermal insulation grades. A £32k quote for a project of this scale (29sqm) typically reflects a 'lightweight' build. While cheaper initially, these often lack the energy efficiency and structural integrity required to add genuine, permanent value to your home.

Our 'build once, build right' philosophy ensures that your living space is comfortable in both mid-winter and peak summer. We would be concerned that a significantly lower quote may not be a true representation of the complex engineering and high-spec materials required for a structure of this size. We would be happy to sit down and compare specifications with you to ensure you are receiving a 'like-for-like' comparison on the quality and longevity of the build.

We wish you luck with your future build.

Kind regards

Jewel Home Group

5぀星のうち5の評䟡

8 years in to a 10 year warranty. No problem.

It has been 8 years since Jewel fitted our front door and apart from a minor adjustment a year or so after it was installed, we hadn’t had any problems. However, at the start of this year we noticed a hairline crack on the front of the door.
I checked our paperwork and the door had a 10 year warranty. Honestly, being 8 years into a 10 year warranty, I was expecting a bit of a battle, but I was wrong. Within a week I had an installation date and in less than a month after my initial request, the door had been replaced. Lee, the installer, was friendly, polite and efficient.

2026幎2月12日
自発的なレビュヌ
https://www.jewelwindows.co.uk ロゎ

https://www.jewelwindows.co.uk からの回答

Dear Mr Iverson

Thank you so much for leaving us such a wonderful review for our Service Department. They will be absolutely thrilled to hear your thoughts and we are delighted to hear how happy you are with Jewel, eight years after your installation. All our installations are covered by FENSA, giving each of our customers a 10 year warranty on their windows and doors.

Kind regards


Jewel Home Group

5぀星のうち5の評䟡

Andy did a great job

Andy did a great job and he was very helpful. Thank you again Andy

2026幎2月5日
自発的なレビュヌ
https://www.jewelwindows.co.uk ロゎ

https://www.jewelwindows.co.uk からの回答

Dear Weam

Thank you for leaving Andy such a lovely review. We are delighted to hear you're so happy with your installation.

Kind regards


Jewel Home Group

5぀星のうち2の評䟡

A bad day?

Sorry to say that not such a great experience this time. Previously both the sales (Nathan) and the fitters have been brilliant. Today, the guy was clearly not happy about doing his 4th job of the day. Thundered up and downstairs with his boots on and left quite a good mess to clear up. Splashes of i don't know what on the window sill and down the wall, Grit and filler from bathroom downstairs to front door. Let's hope he put the window in well. Just a bad day I guess.

2026幎2月4日
自発的なレビュヌ
https://www.jewelwindows.co.uk ロゎ

https://www.jewelwindows.co.uk からの回答

Thank you for being a returning customer and for your honest feedback. We are genuinely sorry to hear that this experience didn't live up to the high standards Nathan and our previous fitting teams have set for you.

It is disappointing to hear about the lack of care regarding your home and the mess left behind. Thundering through a house with boots on and leaving debris is not how we operate, regardless of whether it is a team member's first or fourth job of the day. Our goal is always to leave a home exactly as we found it, but with a better window or door installed.

We have flagged this with our installations manager to address this feedback and to ensure this doesn't happen in future.

Thank you again for your time and valuable feedback. Should you wish to discuss this with our team, please do get in touch with us on 01276 748300.

Kind regards

Jewel Home Group

5぀星のうち5の評䟡

Solar Panels and EV Charger

We are very pleased with our solar panels, storage battery and Zappi EV charger. David Ashford could not have been more helpful, not only during the initial discussion and survey stage, but also after the installation in making sure everything was working to our total satisfaction. We are very impressed with the amount of solar energy being produced by the panels. We have seen quite reduction in our electricity bills and are currently looking forward to our first credit for surplus kWh exported back to the grid.

2025幎7月4日
自発的なレビュヌ
https://www.jewelwindows.co.uk ロゎ

https://www.jewelwindows.co.uk からの回答

Dear Penny

Thank you so much for your valued feedback and review for Jewel Renewables.

We are delighted to hear that your installation was so smooth and to your satisfaction. We are also very pleased to hear that your experience of working with Jewel Renewables, and more specifically, Dave Ashford, was so positive and hassle-free. Providing excellent service and quality products is always our top priority, and your comments reassure us that we are achieving that goal.

If you need any further assistance or have any questions in the future, please don’t hesitate to get in touch. Thank you again for choosing Jewel Renewables!

Kind regards

Jewel Home Group

5぀星のうち5の評䟡

Great job

From start to finish everything ran smoothly and there were no issues at all. Dave and Dan worked tirelessly to get us waterproof before the rain arrived and were neat, careful and pleasant. The clean up after the installation was good, no mess left. Would definitely use Jewel again.

2025幎12月5日
自発的なレビュヌ
https://www.jewelwindows.co.uk ロゎ

https://www.jewelwindows.co.uk からの回答

Dear David

Thank you so much for your fantastic review! We’re delighted to hear that everything ran smoothly and that Dave and Dan went the extra mile to ensure you were waterproof before the rain arrived. Their hard work, care, and attention to detail are qualities we’re very proud of, and we’ll make sure they see your kind words.

It’s great to know the clean-up met your expectations too. Leaving your home as tidy as possible is always a priority for us.

We truly appreciate your recommendation and look forward to helping you again in the future.

Thank you for choosing Jewel!

Kind regards

Jewel Home Group

5぀星のうち1の評䟡

Currently under dispute re not


Currently under dispute re not fulfilling the contract I signed. Very long story but be very careful what you ask for.
All they do is quote FENSA regs, which for them means what you asked for you don’t get. Currently seeking legal advice.
Don’t use this company is my advice.
I will keep you up to date with the outcome. And give more details.

2025幎10月1日
自発的なレビュヌ
https://www.jewelwindows.co.uk ロゎ

https://www.jewelwindows.co.uk からの回答

Dear Mr Hazelby

Thank you for your review. We are aware that your contract and concerns are currently being managed and we are in contact with you regarding this.

Kind regards


Jewel Home Group

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