What a genuine great team please read on. Using John Clark Commercials has been a great experience. Craig (Fleet Manager) was in contact with me about the order and how it was progressing and was very... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Excellent service always happy to keep my vans on the road should they ever need repaired quick turnaround 👌 Paul the service advisor at bilston workshops can't help enough & kudo Great team
企業が回答しました
VW Transporter picked up in the morning and returned mid afternoon. Van had been cleaned inside and outside and all work completed. Great hassle free service from Clark Commercials.
企業が回答しました
I'd have no hesitation in recommending John Clark Motors to anyone. They carried out a service, an MOT and a repair very swiftly and, although the repair was expensive, it was reasonably priced for th... もっと見る
企業が回答しました
企業情報
当該企業による記述
Commercial vehicle sales and servicing Clark Commercials Edinburgh, forms part of the John Clark Motor Group and is the only place to visit if you are looking for new or used Volkswagen Commercial vehicles. To find out more about our services don't hesitate to get in touch with Clark Commercials in Edinburgh today. We are open six days a week and you can check the opening hours of our sales, parts and service centres above. Alternatively, fill out an online enquiry form and we will get back to you as soon as possible. We look forward to welcoming you soon.
John Clark Motor Group
当該企業による記述
- Family Owned Business Focused on Excellent Customer Service
- Our customers are very important to us and we have a longstanding commitment to treat all of our customers the way we would like to be treated.Our mission is to deliver an exceptional experience that customers trust and advocate, by working together as a family.
John Clark Approved
All Our Vehicles Are John Clark Approved
All our vehicles are John Clark Approved which includes a thorough inspection, HPI check and service history check before the vehicle goes on sale for utmost peace of mind.
連絡先
Dryden Vale 6, EH20 9HN, Loanhead, Scotland, 英国
- 0131 473 9337
3.8
ほぼ満足
42件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Excellent Service
VW Transporter picked up in the morning and returned mid afternoon. Van had been cleaned inside and outside and all work completed. Great hassle free service from Clark Commercials.
2023年7月13日
John Clark Motor Group - Clark Commercials Edinburgh Service Centre からの回答
Good Evening,
Many thanks for your review and feedback, which I will ensure is passed on to the team at Clark Commercials.
We are delighted that your experience has been a positive one.
Kind Regards,
Stephen
I wouldn’t take my VW Amarok to any…
I wouldn’t take my VW Amarok to any other Service Centre.
My vehicle is attended to, by quality technicians and I have received exceptional customer service.
2023年7月9日
John Clark Motor Group - Clark Commercials Edinburgh Service Centre からの回答
Good Morning Andy,
Many thanks for your review and feedback, which I will ensure is passed on to the team at The Service Centre.
We are delighted that your experience has been a positive one.
Kind Regards,
Stephen
Prompt service
2023年6月21日
John Clark Motor Group - Clark Commercials Edinburgh Service Centre からの回答
Good Morning James,
Many thanks for your review and feedback, which I will ensure is passed on to the team.
We are delighted that your experience has been a positive one.
Kind Regards,
Stephen
usual first class service nothing any…
usual first class service nothing any trouble at short notice
2023年6月25日
John Clark Motor Group - Clark Commercials Edinburgh Service Centre からの回答
Good Morning Scott,
Many thanks for your review and feedback, which I will ensure is passed on to the team.
We are delighted that your experience has been a positive one.
Kind Regards,
Stephen
Good customer care
Good customer care. Also, brakes now work nice a smoothly, they had always snatched a bit when trying to park or manoeuvre at low speeds since first getting van.
2023年6月18日
John Clark Motor Group - Clark Commercials Edinburgh Service Centre からの回答
Good Morning Mr Goodbrand,
Many thanks for your review and feedback, which I will ensure is passed on to the team.
We are delighted that your experience has been a positive one.
Kind Regards,
Stephen
Excellent start to finish
2023年6月18日
John Clark Motor Group - Clark Commercials Edinburgh Service Centre からの回答
Good Morning Andrew,
Many thanks for your review and feedback, which I will ensure is passed on to the team.
We are delighted that your experience has been a positive one.
Kind Regards,
Stephen
Helpful and great stuff
They did everything what I wanted ,
Really good customer service and can paying cash for all the work 👍
Thanks
2023年6月1日
John Clark Motor Group - Clark Commercials Edinburgh Service Centre からの回答
Good Morning Thomas,
Many thanks for your review and feedback, which I will ensure is passed on to the team at Clark Commercials.
We are delighted that your experience has been a positive one.
Kind Regards,
Stephen
Consistently good service
2023年6月1日
John Clark Motor Group - Clark Commercials Edinburgh Service Centre からの回答
Good Morning Mr Young,
Many thanks for your review and feedback, which I will ensure is passed on to the team.
We are delighted that your experience has been a positive one.
Kind Regards,
Stephen
Good experienced and friendly staff
Good experienced and friendly staff. Accommodating of my tight time schedule. Well done.
2023年4月13日
John Clark Motor Group - Clark Commercials Edinburgh Service Centre からの回答
Good Morning Trevor,
Many thanks for your review and feedback, which I will ensure is passed on to the team.
We are delighted that your experience has been a positive one.
Kind Regards,
Stephen
John Clark Motor Group - Clark Commercials Edinburgh Service Centre からの回答
Good Morning Andrew,
Many thanks for your review and feedback, which I will ensure is passed on to the team.
We are delighted that your experience has been a positive one.
Kind Regards,
Stephen
Given advisory by video at MoT test
Given advisory by video at MoT test. Very helpful to see what was happening under the vehicle and with expert commentary.
2023年4月3日
John Clark Motor Group - Clark Commercials Edinburgh Service Centre からの回答
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to the team.
We are delighted that your experience has been a positive one.
Kind Regards,
Stephen
Excellent service top team VW specialist 👌🏴
Excellent service always happy to keep my vans on the road should they ever need repaired quick turnaround 👌
Paul the service advisor at bilston workshops can't help enough & kudo Great team
2023年4月5日
John Clark Motor Group - Clark Commercials Edinburgh Service Centre からの回答
Good Morning Richy,
Many thanks for your review and feedback, which I will ensure is passed on to Paul and the team in Edinburgh.
We are delighted that your experience has been a positive one.
Kind Regards,
Stephen
extremely poor
one star is too many. The van service center at Loanhead have lied to me on 5 occasions (I had to go to another garage to confirm they were not telling me the truth about a fault they hadn't fixed) I will never take my camper there again. I never get calls back when they say they will one guy on the service desk ( I think he was in charge) was so patronising he made me feel stupid. Appalling service.
2023年3月29日
自発的なレビュー
John Clark Motor Group - Clark Commercials Edinburgh Service Centre からの回答
Good morning,
Thank you for your review and feedback which is taken onboard. However, to enable me to review this further with our team and Loanhead I would need some additional details from you.
Can you email me directly: julie.jamieson@john-clark.co.uk with your full name and vehicle registration number.
Kind regards,
Julie Jamieson
Director of Marketing & Communications
Service + MOT
Efficient, polite and communicate well. Used this company for 5 years without any problem.
2023年3月15日
John Clark Motor Group - Clark Commercials Edinburgh Service Centre からの回答
Good Afternoon Neil,
Many thanks for your review and feedback, which I will ensure is passed on to the team.
We are delighted that your experience has been a positive one.
Kind Regards,
Stephen
John Clark Motor Group - Clark Commercials Edinburgh Service Centre からの回答
Good Afternoon,
Many thanks for your review and feedback, which I will ensure is passed on to the team.
We are delighted that your experience has been a positive one.
Kind Regards,
Stephen
factual info and delivering on promise
2023年3月11日
John Clark Motor Group - Clark Commercials Edinburgh Service Centre からの回答
Good Evening Richard,
Many thanks for your review and feedback, which I will ensure is passed on to the team.
We are delighted that your experience has been a positive one.
Kind Regards,
Stephen
We always get great service from Craig…
We always get great service from Craig Swift.
Edinburgh
2022年10月11日
Problem with my Rear Spoiler on my Audi…
Problem with my Rear Spoiler on my Audi A7 that Clarks could not repair. This had to be sent to Audi Edinburgh this took the best park of a week to sort.
Clark Motor Group (Kuda) kept me up to speed, on the progress and problem every day.
Fantastic customer service, wouldn't hesitate is using them again in the future. BIG thanks to Kuda and his driver.
2021年8月9日
自発的なレビュー
John Clark Motor Group - Clark Commercials Edinburgh Service Centre からの回答
Good Morning John,
Thank you for you 5* Review. Feedback is always very much appreciated.
Kindest regards,
Julie
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