John Clark Motor Group - Dundee Audi レビュー 

511
•
TrustScore 5段階評価の4.5

4.7

King's Cross Road, DD2 3PT Dundee, Scotland, GB

•

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5つ星のうち2の評価

I purchased a vehicle from them at end of August 26. Salesman came accross well. Everything was great, untill i was handed the car. I noticed a mark on the front passanger leather seat. The salesman s... もっと見る

5つ星のうち5の評価

Welcomed as always, treated well, not to pushy, everything explained well. Questions answered. Overall happy with our experience. Hamish our salesman very knowledgeable. Few things we were unsure of b... もっと見る

企業が回答しました

5つ星のうち5の評価

Another fantastic experience from James at Dundee Audi, this is my second Audi purchased both sold to me by James amazing customer service again. from start to finish James was professional and helpf... もっと見る

企業が回答しました

5つ星のうち5の評価

I want to take a moment to share my positive experience with Brett Williamson during my recent car purchase. From start to finish, the process was absolutely painless. Brett was incredibly thorough a... もっと見る

企業が回答しました


企業情報

  1. カーディーラー
  2. ・
  3. オートバイ販売店
  4. ハイヤー サービス
  5. 自動車修理・整備店
  6. 車検場
  7. 中古車ディーラー

当該企業による記述

Dundee Audi forms part of the very successful and popular John Clark Motor Group and our dealership is located just to the north of Dundee city centre. Situated just off the A90, on Kings Cross Road, we are easily accessible from anywhere in the east of Scotland. Visit our showroom today to explore the full range of new Audi cars and talk to our experienced staff members. They will be able to book a test drive for you and explain our wide selection of finance solutions that make owning an Audi simple and straightforward. We also have a great collection of affordable, Approved Used Audi cars, which can all be viewed at our dealership. As well as sales, we have an extensive parts and servicing centre to support you throughout your Audi ownership. To begin your Audi journey with us today, don’t hesitate to give us a call, fill out the online enquiry form or come and visit us.

John Clark Motor Group

当該企業による記述

Family Owned Business Focused on Excellent Customer Service
Our customers are very important to us and we have a longstanding commitment to treat all of our customers the way we would like to be treated.Our mission is to deliver an exceptional experience that customers trust and advocate, by working together as a family.

John Clark Approved

All Our Vehicles Are John Clark Approved

All Our Vehicles Are John Clark Approved
All our vehicles are John Clark Approved which includes a thorough inspection, HPI check and service history check before the vehicle goes on sale for utmost peace of mind.

連絡先

  • King's Cross Road, DD2 3PT, Dundee, Scotland, 英国

  • 01382 220000

4.7

優良

TrustScore 5段階評価の4.5

511件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

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4.7

すべてのレビュー

(511)

過去12か月のレビュー数: 1,989件

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち2の評価

Poor after sales and do not follow through on their promises.

I purchased a vehicle from them at end of August 26. Salesman came accross well. Everything was great, untill i was handed the car. I noticed a mark on the front passanger leather seat. The salesman said that he would organise a specialist to fix this. I have since been calling almost every week to ascertain when the seat will get fixed. But i keep getting fobbed off. Very disapointed. Did not expect this from Audi. It appears now that they were only interested in getting their end of month sale. I also emailed their aftersales. Again no response. Very poor!

2026年10月6日
自発的なレビュー
5つ星のうち5の評価
John Clark Motor Group - Dundee Audi ロゴ

John Clark Motor Group - Dundee Audi からの回答

Thank you for taking the time to leave us your feedback Lesley! We're pleased to hear that you experienced excellent service from start to finish. Your kind words motivate our team to continue providing reliable support and we look forward to welcoming you back soon!

Lesley

5つ星のうち5の評価

Dundee Audi like Aberdeen Audi do…

Dundee Audi like Aberdeen Audi do really look after their customers. Thanks to Hamish at Dundee Audi for looking after us when we purchased our new AudiA3. Thanks goes to all the staff who we met and also looked after us.

2026年7月31日
自発的なレビュー
John Clark Motor Group - Dundee Audi ロゴ

John Clark Motor Group - Dundee Audi からの回答

Ian. thank you for your wonderful review!

We're thrilled to hear that Hamish and the team at Dundee Audi provided you with such reliable service during your purchase of the new Audi A3. Your trust in us means a lot, and we look forward to supporting you again in the future!

Lesley

5つ星のうち5の評価

Another fantastic experience from James…

Another fantastic experience from James at Dundee Audi, this is my second Audi purchased both sold to me by James amazing customer service again. from start to finish James was professional and helpful.he took the time to answer any questions I had and made the process smooth and stress free. Offered me a test drive in the new car and also took his time out to walk me round the car
And explain everything I’m great detail about the new car. I felt confident in my decision thanks to his guidance and help. I highly recommend James for any help or sales.

2026年7月13日
自発的なレビュー
John Clark Motor Group - Dundee Audi ロゴ

John Clark Motor Group - Dundee Audi からの回答

Thank you for the 5-star review, Miss Penny!

We're incredibly grateful for your continued loyalty to Dundee Audi and are delighted you chose us again for your latest Audi!

It's wonderful to hear James once again provided the outstanding service you've come to expect!

Thank you for taking the time to share your feedback and for recommending James. We'll be sure to pass your kind words on to him. We hope you enjoy your new Audi and look forward to welcoming you back again in the future!

Lesley

5つ星のうち5の評価

Great help when I was looking for a…

Great help when I was looking for a used audi.

2026年6月19日
自発的なレビュー
John Clark Motor Group - Dundee Audi ロゴ

John Clark Motor Group - Dundee Audi からの回答

Thank you for the 5-star review, Michael!

We're delighted to hear you had such a positive experience with Dundee Audi.
It's great to know the team were able to provide the help and guidance you needed while searching for a used Audi.

Thank you for taking the time to share your feedback. We hope you enjoy your Audi, and we look forward to welcoming you back in the future!

Lesley

5つ星のうち5の評価

Excellent customer assistance from…

Excellent customer assistance from James Work, which was much appreciated.

2026年6月8日
自発的なレビュー
John Clark Motor Group - Dundee Audi ロゴ

John Clark Motor Group - Dundee Audi からの回答

Thank you for your kind review! We're delighted to hear that James provided excellent customer assistance and that it was much appreciated. We'll be sure to pass on your feedback to him. We really value your support and hope to see you again in the future

5つ星のうち2の評価

Do not use Audi Dundee

No offer of test drive. Not shown any figures on the computer. If I had I would have notice I was being overcharged by £600. Did not see email till I got home and had to phone to get this refunded. No walk round car when collecting and therefore can’t prove chip stones showing on car. Not shown the controls therefore when I stopped at service station the side mirrors did not automatically pull in and was hit by car. I was not shown how to do this. Overall sale was rushed to get sale through by end of month so salesman could get his commission.

2026年5月29日
自発的なレビュー
5つ星のうち5の評価

My experience at Audi dundee was very…

My experience at Audi dundee was very smooth and simple, Gareth my salesman was very helpful and the communication from him was consistent during the process of getting my car.

2026年5月14日
自発的なレビュー
John Clark Motor Group - Dundee Audi ロゴ

John Clark Motor Group - Dundee Audi からの回答

Thank you for the 5-star review, Kyle! We're delighted to hear your experience at Dundee Audi was smooth and straightforward from start to finish.

Thank you again for choosing Dundee Audi, and we hope you enjoy your new car!

Lesley

5つ星のうち5の評価

First class

Did my deal with Kris in Dundee for my Audi A3 really lovely easy going guy to deal with. Kept in touch explained everything nothing was a problem. Would definitely go to this branch again.

2026年4月12日
John Clark Motor Group - Dundee Audi ロゴ

John Clark Motor Group - Dundee Audi からの回答

Thank you for the 5-star review, Jennifer! We're delighted to hear you had such a first class experience with Kris and the team at Dundee Audi during the purchase of your Audi A3.

It’s wonderful to know Kris was easy going, kept in touch throughout and made sure everything was clearly explained with no hassle at all. Your kind words and recommendation really mean a lot to the whole team.

Thank you again for choosing Dundee Audi, and we hope you enjoy your new Audi A3!

Lesley

5つ星のうち5の評価

Couldn’t thank Brett enough with the…

Couldn’t thank Brett enough with the process of trading in my old car and upgrading to a new Q2. Made the process so smooth and was honest and open with recommendations and what he thought would suit me best.

2026年4月19日
John Clark Motor Group - Dundee Audi ロゴ

John Clark Motor Group - Dundee Audi からの回答

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to Brett and the management team at Dundee Audi.

We are delighted that your experience has been a positive one.

Kind Regards,

John

5つ星のうち5の評価

I'm a returning buyer for the reasons…

I'm a returning buyer for the reasons of good service from Hamish and the team and the quality and standard of the cars are exceptional at handover,

Thanks again Dundee Audi !

2026年4月17日
John Clark Motor Group - Dundee Audi ロゴ

John Clark Motor Group - Dundee Audi からの回答

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to Hamish and the management team at Dundee Audi.

We are delighted that your experience has been a positive one.

Kind Regards,

John

5つ星のうち5の評価

Excellent First Audi Experience Thanks to Brett

I had a fantastic experience working with Brett Williamson while buying my first Audi. From start to finish, Brett was honest, professional, and incredibly helpful. He took the time to answer all my questions, made the whole process smooth and stress-free, and never pressured me at any point. His transparency and genuine approach really stood out, and I felt confident in my decision thanks to his guidance. I couldn’t have asked for a better person to help me with such an important purchase. Highly recommend!

2026年4月2日
John Clark Motor Group - Dundee Audi ロゴ

John Clark Motor Group - Dundee Audi からの回答

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to Brett and the management team at Dundee Audi.

We are delighted that your experience has been a positive one.

Kind Regards,

John

5つ星のうち5の評価

Gareth was great to deal with and…

Gareth was great to deal with and sorted everything for me with a quick turnaround - this is the second car I’ve bought from Gareth and would definitely go back to him again. Thanks again, Gareth!

2026年4月2日
John Clark Motor Group - Dundee Audi ロゴ

John Clark Motor Group - Dundee Audi からの回答

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to Gareth and the management team at John Clark Holdings.

We are delighted that your experience has been a positive one.

Kind Regards,

John

5つ星のうち5の評価

New car sale

Shaun sold me my new Audi, he was lovely, friendly, and informative. Sale was smooth and I am happy with my new car.

2026年4月8日
John Clark Motor Group - Dundee Audi ロゴ

John Clark Motor Group - Dundee Audi からの回答

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to Shaun and the management team at John Clark Holdings.

We are delighted that your experience has been a positive one.

Kind Regards,

John

5つ星のうち5の評価

Straight forward process with a…

Straight forward process with a knowledgable sales team.

2026年4月1日
John Clark Motor Group - Dundee Audi ロゴ

John Clark Motor Group - Dundee Audi からの回答

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to the team at John Clark Holdings.

We are delighted that your experience has been a positive one.

Kind Regards,

John

5つ星のうち5の評価

Excellent service,patient and polite.my…

Excellent service,patient and polite.my 6th audi from you,never had any issues at any time,cannot fault the service provided.
Gareth Doneghy is very efficient,friendly and shows genuine concern for the customers needs ,thankyou

2026年4月2日
John Clark Motor Group - Dundee Audi ロゴ

John Clark Motor Group - Dundee Audi からの回答

Good Afternoon,

Many thanks for your review and feedback, which I will ensure is passed on Gareth and the management team at Dundee Audi.

We are delighted that your experience has been a positive one.

Kind Regards,

John

5つ星のうち5の評価

The salesman was very nice and helpful…

The salesman was very nice and helpful without being too pushy which is always a bonus! Car got delivered to our nearest Audi dealer.

2026年3月26日
John Clark Motor Group - Dundee Audi ロゴ

John Clark Motor Group - Dundee Audi からの回答

Good Afternoon,

Many thanks for your review and feedback, which I will ensure is passed on to the team at John Clark Holdings.

We are delighted that your experience has been a positive one.

Kind Regards,

John

5つ星のうち5の評価

Fantastic sales advice and knowledge

Fantastic sales advice and knowledge. Salesman very easy to deal with.

2026年4月1日
John Clark Motor Group - Dundee Audi ロゴ

John Clark Motor Group - Dundee Audi からの回答

Good Afternoon,

Many thanks for your review and feedback, which I will ensure is passed on to the team at John Clark Holdings.

We are delighted that your experience has been a positive one.

Kind Regards,

John

5つ星のうち5の評価

New car

Gareth the sales person that dealt with me was excellent

2026年4月2日
John Clark Motor Group - Dundee Audi ロゴ

John Clark Motor Group - Dundee Audi からの回答

Good Afternoon,

Many thanks for your review and feedback, which I will ensure is passed on to the team at John Clark Holdings.

We are delighted that your experience has been a positive one.

Kind Regards,

John

5つ星のうち5の評価

Excellent assistance from Colin…

Excellent assistance from Colin McCathie in every respect.
Nothing seemed too much trouble for him, and his unpressurised demeanor was encouraging without being overbearing.
I nearly missed out on the car, as originally the website stated No Longer Available, and I'm very glad I telephoned anyway to enquire about similar vehicles, as he was able to clarify that Dundee Audi simply hadn't taken delivery of it yet.
Patient without patronizing & helpful without haranguing
Driver Jamie who delivered the car yesterday was also very helpful and professional
Only snag I encountered was access to icloud documents, which Colin was able to help with.
Think ye can tell I'm a happy Easter Bunny customer.

2026年4月2日
John Clark Motor Group - Dundee Audi ロゴ

John Clark Motor Group - Dundee Audi からの回答

Good Afternoon,

Many thanks for your review and feedback, which I will ensure is passed on to Colin, Jamie and the management team at Dundee Audi.

We are delighted that your experience has been a positive one.

Kind Regards,

John

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