I purchased a vehicle from them at end of August 26. Salesman came accross well. Everything was great, untill i was handed the car. I noticed a mark on the front passanger leather seat. The salesman s... もっと見る
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Welcomed as always, treated well, not to pushy, everything explained well. Questions answered. Overall happy with our experience. Hamish our salesman very knowledgeable. Few things we were unsure of b... もっと見る
企業が回答しました
Another fantastic experience from James at Dundee Audi, this is my second Audi purchased both sold to me by James amazing customer service again. from start to finish James was professional and helpf... もっと見る
企業が回答しました
I want to take a moment to share my positive experience with Brett Williamson during my recent car purchase. From start to finish, the process was absolutely painless. Brett was incredibly thorough a... もっと見る
企業が回答しました
企業情報
当該企業による記述
Dundee Audi forms part of the very successful and popular John Clark Motor Group and our dealership is located just to the north of Dundee city centre. Situated just off the A90, on Kings Cross Road, we are easily accessible from anywhere in the east of Scotland. Visit our showroom today to explore the full range of new Audi cars and talk to our experienced staff members. They will be able to book a test drive for you and explain our wide selection of finance solutions that make owning an Audi simple and straightforward. We also have a great collection of affordable, Approved Used Audi cars, which can all be viewed at our dealership. As well as sales, we have an extensive parts and servicing centre to support you throughout your Audi ownership. To begin your Audi journey with us today, don’t hesitate to give us a call, fill out the online enquiry form or come and visit us.
John Clark Motor Group
当該企業による記述

- Family Owned Business Focused on Excellent Customer Service
- Our customers are very important to us and we have a longstanding commitment to treat all of our customers the way we would like to be treated.Our mission is to deliver an exceptional experience that customers trust and advocate, by working together as a family.
John Clark Approved
All Our Vehicles Are John Clark Approved

連絡先
King's Cross Road, DD2 3PT, Dundee, Scotland, 英国
- 01382 220000
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
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Poor after sales and do not follow through on their promises.
I purchased a vehicle from them at end of August 26. Salesman came accross well. Everything was great, untill i was handed the car. I noticed a mark on the front passanger leather seat. The salesman said that he would organise a specialist to fix this. I have since been calling almost every week to ascertain when the seat will get fixed. But i keep getting fobbed off. Very disapointed. Did not expect this from Audi. It appears now that they were only interested in getting their end of month sale. I also emailed their aftersales. Again no response. Very poor!
回答に AI 支援を利用する場合があります詳細を表示
Dundee Audi like Aberdeen Audi do…
Dundee Audi like Aberdeen Audi do really look after their customers. Thanks to Hamish at Dundee Audi for looking after us when we purchased our new AudiA3. Thanks goes to all the staff who we met and also looked after us.

John Clark Motor Group - Dundee Audi からの回答
Another fantastic experience from James…
Another fantastic experience from James at Dundee Audi, this is my second Audi purchased both sold to me by James amazing customer service again. from start to finish James was professional and helpful.he took the time to answer any questions I had and made the process smooth and stress free. Offered me a test drive in the new car and also took his time out to walk me round the car
And explain everything I’m great detail about the new car. I felt confident in my decision thanks to his guidance and help. I highly recommend James for any help or sales.

John Clark Motor Group - Dundee Audi からの回答
Great help when I was looking for a…
Great help when I was looking for a used audi.

John Clark Motor Group - Dundee Audi からの回答
Excellent customer assistance from…
Excellent customer assistance from James Work, which was much appreciated.

John Clark Motor Group - Dundee Audi からの回答
Do not use Audi Dundee
No offer of test drive. Not shown any figures on the computer. If I had I would have notice I was being overcharged by £600. Did not see email till I got home and had to phone to get this refunded. No walk round car when collecting and therefore can’t prove chip stones showing on car. Not shown the controls therefore when I stopped at service station the side mirrors did not automatically pull in and was hit by car. I was not shown how to do this. Overall sale was rushed to get sale through by end of month so salesman could get his commission.
My experience at Audi dundee was very…
My experience at Audi dundee was very smooth and simple, Gareth my salesman was very helpful and the communication from him was consistent during the process of getting my car.

John Clark Motor Group - Dundee Audi からの回答
First class
Did my deal with Kris in Dundee for my Audi A3 really lovely easy going guy to deal with. Kept in touch explained everything nothing was a problem. Would definitely go to this branch again.

John Clark Motor Group - Dundee Audi からの回答
Couldn’t thank Brett enough with the…
Couldn’t thank Brett enough with the process of trading in my old car and upgrading to a new Q2. Made the process so smooth and was honest and open with recommendations and what he thought would suit me best.

John Clark Motor Group - Dundee Audi からの回答
I'm a returning buyer for the reasons…
I'm a returning buyer for the reasons of good service from Hamish and the team and the quality and standard of the cars are exceptional at handover,
Thanks again Dundee Audi !

John Clark Motor Group - Dundee Audi からの回答
Excellent First Audi Experience Thanks to Brett
I had a fantastic experience working with Brett Williamson while buying my first Audi. From start to finish, Brett was honest, professional, and incredibly helpful. He took the time to answer all my questions, made the whole process smooth and stress-free, and never pressured me at any point. His transparency and genuine approach really stood out, and I felt confident in my decision thanks to his guidance. I couldn’t have asked for a better person to help me with such an important purchase. Highly recommend!

John Clark Motor Group - Dundee Audi からの回答
Gareth was great to deal with and…
Gareth was great to deal with and sorted everything for me with a quick turnaround - this is the second car I’ve bought from Gareth and would definitely go back to him again. Thanks again, Gareth!

John Clark Motor Group - Dundee Audi からの回答
New car sale
Shaun sold me my new Audi, he was lovely, friendly, and informative. Sale was smooth and I am happy with my new car.

John Clark Motor Group - Dundee Audi からの回答

John Clark Motor Group - Dundee Audi からの回答
Excellent service,patient and polite.my…
Excellent service,patient and polite.my 6th audi from you,never had any issues at any time,cannot fault the service provided.
Gareth Doneghy is very efficient,friendly and shows genuine concern for the customers needs ,thankyou

John Clark Motor Group - Dundee Audi からの回答
The salesman was very nice and helpful…
The salesman was very nice and helpful without being too pushy which is always a bonus! Car got delivered to our nearest Audi dealer.

John Clark Motor Group - Dundee Audi からの回答
Fantastic sales advice and knowledge
Fantastic sales advice and knowledge. Salesman very easy to deal with.

John Clark Motor Group - Dundee Audi からの回答

John Clark Motor Group - Dundee Audi からの回答
Excellent assistance from Colin…
Excellent assistance from Colin McCathie in every respect.
Nothing seemed too much trouble for him, and his unpressurised demeanor was encouraging without being overbearing.
I nearly missed out on the car, as originally the website stated No Longer Available, and I'm very glad I telephoned anyway to enquire about similar vehicles, as he was able to clarify that Dundee Audi simply hadn't taken delivery of it yet.
Patient without patronizing & helpful without haranguing
Driver Jamie who delivered the car yesterday was also very helpful and professional
Only snag I encountered was access to icloud documents, which Colin was able to help with.
Think ye can tell I'm a happy Easter Bunny customer.

John Clark Motor Group - Dundee Audi からの回答
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