We were made very welcome and the Sales Executive, Allan Bell, was very knowledgeable and put us at ease from when we arrived. He arranged a test drive for the vehicle we were interested in. We were v... もっと見る
所在地
所在地を変更Abbotswell Road, AB12 3AD Aberdeen, Scotland, GB
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Courteous and professional from start to finish. No hiccups or hassles just bish bash bosh and it was done. Engaging and polite staff with excellent communication skills. Thank you for a stress free p... もっと見る
Great customer service from Lewis Thompson when we purchased our new Alpine. A very refreshing experience, no bull, everything as it should be, no pressure to buy add~ons, the car was ready, paperw... もっと見る
企業が回答しました
Many thanks to Grant and the team at the Aberdeen Body Shop for the warranty repair and partial respray of my Alpine A110 Legende. The results are outstanding . Mark and the Aberdeen Service Depart... もっと見る
企業が回答しました
企業情報
当該企業による記述
John Clark Motor Group is an award winning dealer group based in Scotland. We represent Alpine, Audi, BMW, CUPRA, MINI, BMW Motorrad, MG, Jaguar, Land Rover, Nissan, SEAT, ŠKODA, Volvo, Volkswagen and Commercial vehicles. We have dealerships in Aberdeen, Dundee, Edinburgh, Elgin, Dunfermline, Kirkcaldy & Perth, John Clark Motor Group has 37 dealerships and 5 manufacturer approved accident repair centres across Scotland. We are a family run business and employ over 1300 employees. We believe that our relationship with our customers goes far beyond the initial purchase of their car. van or motorcycle. It is hugely important to us that we deliver on our promises and offer full transparency to deliver an exceptional experience.
John Clark Motor Group
当該企業による記述

- Family Owned Business Focused on Excellent Customer Service
- Our customers are very important to us and we have a longstanding commitment to treat all of our customers the way we would like to be treated.Our mission is to deliver an exceptional experience that customers trust and advocate, by working together as a family.
John Clark Approved
All Our Vehicles Are John Clark Approved

連絡先
Abbotswell Road, AB12 3AD, Aberdeen, Scotland, 英国
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
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We were made very welcome and the Sales…
We were made very welcome and the Sales Executive, Allan Bell, was very knowledgeable and put us at ease from when we arrived. He arranged a test drive for the vehicle we were interested in. We were very happy and purchased the car. Excellent service.
Enquired about an Alpine
Enquired about an Alpine. Got a generic cut and paste email from Alexander Pritchard. Spent 20 minutes replying with details of my part exchange so i could get a valuation and he didn’t even bother to reply. This was on Friday. Its now Tuesday evening and i bought a car from their competitors this afternoon. Poorly run or poorly staffed company.
Courteous and professional from start…
Courteous and professional from start to finish. No hiccups or hassles just bish bash bosh and it was done. Engaging and polite staff with excellent communication skills. Thank you for a stress free process….. Cheers Hamish.
Market Leading Service
We were a little apprehensive about making a long-distance purchase for a new car; however, after our local Alpine dealer were unable to help us, we contacted John Clark. Where we were looked after by Allan Bell, who was so professional & pleasant to deal with, we concluded a deal within hours and from that initial call to the after delivery follow up, the service has been exemplary. Consequently, I would have no hesitation in recommending Allan and John Clark, the location doesn't matter, it's the quality of service does, and we got the very best - thanks Allan.
回答に AI 支援を利用する場合があります詳細を表示
Aberdeen Alpine on the button.
Many thanks to Grant and the team at the Aberdeen Body Shop for the warranty repair and partial respray of my Alpine A110 Legende. The results are outstanding .
Mark and the Aberdeen Service Department were also great in a pre delivery check over of the car and a separate check for a possible electronic gremlin.
Could not wish for more…

John Clark Motor Group - John Clark Alpine からの回答
Great customer service
Great customer service from Lewis Thompson when we purchased our new Alpine. A very refreshing experience, no bull, everything as it should be, no pressure to buy add~ons, the car was ready, paperwork done, lovely touch with chocolates & champagne.
It was a 600 mile trip for us to collect the car but definitely worth it.

John Clark Motor Group - John Clark Alpine からの回答
First Class Customer Service.
Went to showroom on Tuesday to collect car for daughter.Did not bring correct paperwork to complete purchase and found I had in fact lost driving licence.The Sales Person, Allan Bell then went to great lengths to complete the process involving considerable extra work for him.We left with the car and considerable appreciation of his efforts.

John Clark Motor Group - John Clark Alpine からの回答
I just purchased my new car from…
I just purchased my new car from Aberdeen Renault and I cannot fault the quality of service that I received. Stuart was brilliant, there was no hard sell which I really hate.
He made the whole experience very pleasant with no stress as he talked me through the whole process which gave me peace of mind. He was extremely knowledgeable about all the models available which made choosing my car a lot easier.
I was kept up to date by calls and emails so always knew exactly what was happening, great customer service.
I really had a seamless sales experience and Stuart could not have been more helpful.
Thank you.

John Clark Motor Group - John Clark Alpine からの回答
Would like to thank Josh at John Clark…
Would like to thank Josh at John Clark motor group
(Nissan Aberdeen) he was very helpful and professional when dealing with myself in the purchase of my vehicle
The car is in excellent condition and the delivery to Bristol was painless would highly recommend this dealership

John Clark Motor Group - John Clark Alpine からの回答
Sales staff are very friendly and…
Sales staff are very friendly and really helpful. I would recommend them to anyone wanting to buy a car

John Clark Motor Group - John Clark Alpine からの回答
Exceptional service
In a world where you get told, through a sucking in of air... I give you the exception...John Clark Alpine. Rocked up today in my car, no appointment nor booking. Met Stuart in the car park about to do a handover. . "How can I help". New number plates need fixing please. Stuart asks me to take a seat. Minutes later and some Alpine chat, job done. Thank you. A rare breed of customer service.

John Clark Motor Group - John Clark Alpine からの回答
Representative dealt with me in a very…
Representative dealt with me in a very good fashion

John Clark Motor Group - John Clark Alpine からの回答
Only problem I had was that I should of left and came back
Only problem I had was that I took a sit and wait service appointment as the lady said it would take just over one hour and I sat there far three hours , but I had a couple of coffees which was Nice and the staff were sound..

John Clark Motor Group - John Clark Alpine からの回答

John Clark Motor Group - John Clark Alpine からの回答

John Clark Motor Group - John Clark Alpine からの回答
paper work wasnt' handed over for the…
paper work wasnt' handed over for the trade in on time, much confusion with the finance company,
looking at some form of compensation!!!
Service John Clark have always provided an…
John Clark have always provided an excellent service to me over many years & my recent experience maintained that standard.

John Clark Motor Group - John Clark Alpine からの回答
The best car buying experience I've ever had
This was the best car buying experience I have had. Michael was fantastic at keeping me informed all of the way through the purchase, sending video updates and making the whole process highly personable, not transactional, which has been my experience elsewhere. When Michael was unavailable the rest of the team were incredibly helpful too. Even though I live 400 miles away in Staffordshire the delivery process was very smooth and bang on time. There is not one thing I would change about the experience. Thank you Michael.

John Clark Motor Group - John Clark Alpine からの回答
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