Ciaran was a great help throughout the car buying journey. Couldn’t have been more accommodating and provided alternative options to issues encountered with ID problem and car delivery. Thank you so m... もっと見る
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Picked up our New BYD Seal U DMI on Saturday, very happy with it so far and received excellent customer service from Matthew. 🌟 Ciaran was also very helpful going through the car features with us, wo... もっと見る
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I was completely new to the hybrid market and from the moment I walked into the dealership I was treated to the most wonderful service by Bobby and his team. Lots of chats, absorption of knowledge and... もっと見る
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Absolutely delighted with purchase of my dolphin surf comfort, excellent wee motor, great range for the price. Top spec great value for money with 0% finance and also 5 year service included and it... もっと見る
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企業情報
当該企業による記述
Welcome to John Clark BYD Dundee, your dedicated electric vehicle specialist and the official retailer for BYD. Located on Myrekirk Road, Dundee, our state-of-the-art showroom offers the full range of new BYD electric vehicles, and expert aftersales services. As part of the award-winning John Clark Motor Group, we pride ourselves on delivering more than just a car – we build lasting relationships with our customers. With over 50 years of motor industry experience across Scotland, our commitment to transparency, trust, and exceptional service is at the heart of everything we do.
John Clark Motor Group
当該企業による記述
- Family Owned Business Focused on Excellent Customer Service
- Our customers are very important to us and we have a longstanding commitment to treat all of our customers the way we would like to be treated.Our mission is to deliver an exceptional experience that customers trust and advocate, by working together as a family.
John Clark Approved
All Our Vehicles Are John Clark Approved
All our vehicles are John Clark Approved which includes a thorough inspection, HPI check and service history check before the vehicle goes on sale for utmost peace of mind.
連絡先
Myrekirk Rd, DD2 4SU, Dundee, Scotland, 英国
- 01382 614400
4.5
優良
15件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Ciaran was a great help throughout the…
Ciaran was a great help throughout the car buying journey. Couldn’t have been more accommodating and provided alternative options to issues encountered with ID problem and car delivery. Thank you so much.
2026年9月25日
John Clark Motor Group - John Clark BYD Dundee からの回答
Thank you Ian! we appreciate you taking the time to leave us your review. We're pleased to hear that Ciaran provided great support and was accommodating during your car buying journey. Your feedback inspires our team to continue delivering reliable service and we look forward to assisting you again in the future!
Lesley
Excellent attention and expedited the…
Excellent attention and expedited the delivery of my new BYD speedily and efficiently.
2026年9月18日
John Clark Motor Group - John Clark BYD Dundee からの回答
Thank you for taking the time to leave us your review Andrew! We're pleased to hear about the excellent attention and speedy delivery of your new BYD. Your feedback inspires our team to continue providing reliable service and we look forward to supporting you again in the future!
Lesley
Picked up our New BYD Seal U DMI on…
Picked up our New BYD Seal U DMI on Saturday, very happy with it so far and received excellent customer service from Matthew. 🌟 Ciaran was also very helpful going through the car features with us, would highly recommend this showroom.
2026年9月14日
John Clark Motor Group - John Clark BYD Dundee からの回答
Thank you Sarah! we appreciate you taking the time to leave us your review! We're pleased to hear that you're very happy with your new BYD Seal U DMI and that Matthew and Ciaran provided you with excellent customer service, we will pass those kind words on to them. Your recommendation means a lot to us, and we look forward to supporting you in the future!
Kind regards,
Lesley
Matthew was very supportive and helpful…
Matthew was very supportive and helpful throughout the purchase of my new car. Kept myself informed at all times. Very pleased with the service I received
2026年4月2日
John Clark Motor Group - John Clark BYD Dundee からの回答
Good Afternoon,
Many thanks for your review and feedback, which I will ensure is passed on to Matthew and the management team at John Clark Holdings.
We are delighted that your experience has been a positive one.
Kind Regards,
John
Great customer service and exceptional…
Great customer service and exceptional product. Highly recommend.
2026年3月12日
John Clark Motor Group - John Clark BYD Dundee からの回答
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to the team at BYD Dundee.
We are delighted that your experience has been a positive one.
Kind Regards,
John
Bobby could not have been more helpful
Bobby could not have been more helpful. He answered all of our questions, even the ones that were probably stupid, and made us feel so relaxed about our purchase. He worked with us on the perfect solution for us and we even got our car within the same week! Will be buying from him in the future.
2026年3月16日
John Clark Motor Group - John Clark BYD Dundee からの回答
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to Bobby and the management team at BYD Dundee.
We are delighted that your experience has been a positive one.
Kind Regards,
John
From start to finish John Clark BYD was…
From start to finish John Clark BYD was brilliant, the salesman ( Bobby ) couldn’t do more to help secure my new car would highly recommend him and the service I received there 10 out 10. Will definitely be back.
2026年3月14日
John Clark Motor Group - John Clark BYD Dundee からの回答
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to Bobby and the management team at BYD Dundee.
We are delighted that your experience has been a positive one.
Kind Regards,
John
This car purchase experience could not have been better if I tried
This car purchase experience could not have been better. From emailing Bobby for a quote to collection within one week it was seamless. His communication was excellent and could not have been more helpful to me and my wife. We absolutely love the car and would recommend Bobby and his team to anyone looking for a hybrid car option.
2026年3月14日
自発的なレビュー
John Clark Motor Group - John Clark BYD Dundee からの回答
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to Bobby and the management team at BYD Dundee.
We are delighted that your experience has been a positive one.
Kind Regards,
John
From contact
From contact, to driving away was around 14 days with a 48hr test drive in there too! Dose what it says in the tomb!
2026年3月10日
John Clark Motor Group - John Clark BYD Dundee からの回答
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to the team at BYD Dundee.
We are delighted that your experience has been a positive one.
Kind Regards,
John
Wonderful Service
I was completely new to the hybrid market and from the moment I walked into the dealership I was treated to the most wonderful service by Bobby and his team. Lots of chats, absorption of knowledge and a two hour test drive later, I am the happy owner of a new BYD Seal.
2026年3月5日
John Clark Motor Group - John Clark BYD Dundee からの回答
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to Bobby and the management team at BYD Dundee.
We are delighted that your experience has been a positive one.
Kind Regards,
John
Bobby was a fantastic salesman
Bobby was a fantastic salesman, who was very informative and all round a nice guy. Definitely recommend BYD Dundee
2026年2月28日
John Clark Motor Group - John Clark BYD Dundee からの回答
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to Bobby and the management team at BYD Dundee.
We are delighted that your experience has been a positive one.
Kind Regards,
John
Absolutely delighted with my new car
Absolutely delighted with my new car, Bobby, our salesman, was friendly and professional during the process and couldn't do enough for us. Car is amazing!! Couldn't recommend enough.
2026年2月6日
自発的なレビュー
John Clark Motor Group - John Clark BYD Dundee からの回答
Good Afternoon,
Many thanks for your review and feedback, which I will ensure is passed on to Bobby and the management team at BYD Dundee.
We are delighted that your experience has been a positive one.
Kind Regards,
John
All complaints had been rectified and I would like to change my rating to 5 Star
When I collected the vehicle it was not fully charged it had not been properly vallatid and was advised wrongly about the road tax my road tax was due expire end of may I only got back three months tax instead of four and asked if I should wait untill the first of February to tax the new vehicle was advised it started by date not month so I lost one month from old vehicle and one month from my new one.
2026年1月28日
John Clark Motor Group - John Clark BYD Dundee からの回答
Dear Roy, Thank you for taking the time to share your experience. We’re very sorry to hear that your collection did not go as smoothly as it should have.
We completely understand how frustrating it must have been to arrive and find the vehicle not fully charged or fully valeted, especially on what should have been an exciting day. On top of that, the confusion around the road tax and the impact it’s had on you is understandably disappointing.
Please be assured that we take this feedback seriously. We will be investigating what happened, including the preparation of the vehicle and the advice given regarding the road tax, to ensure we understand where things went wrong and to prevent this from happening again.
We genuinely regret that this was your experience and appreciate you bringing it to our attention. Your feedback is important to us, and we are committed to improving both our communication and our handover process going forward. Many thanks, Sara
Bobby Miller was great Everything was explain very well
Everything was explain very well. Our sales representative Bobby Miller was very helpful in explaning and showing us around all the car’s which made me chose BYD Seal U. Happy with the car happy with the service 10/10.
2026年2月14日
John Clark Motor Group - John Clark BYD Dundee からの回答
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to Bobby and the management team at BYD Dundee.
We are delighted that your experience has been a positive one.
Kind Regards,
John
Absolutely delighted with purchase of…
Absolutely delighted with purchase of my dolphin surf comfort, excellent wee motor, great range for the price.
Top spec great value for money with 0% finance and also 5 year service included and it was so refreshing to speak with David who knew his products answered all my questions.
2025年10月2日
John Clark Motor Group - John Clark BYD Dundee からの回答
Good Afternoon, Shelley.
Many thanks for your review and feedback, which I will ensure is passed on to David and the management team at BYD Dundee.
We are delighted that your experience has been a positive one.
Best Regards,
Erin
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