Firstly, Kabir and Chris made the whole transaction incredibly smooth and stress-free for us. The service we received from them was truly second to none! Kabir took the time to listen to exactly what... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Kabir was great to work with, not pushy or arrogant like I've experienced in other dealerships, he was knowledgable and polite. When I arrived to pick up the car it was damaged at the front, damag... もっと見る
Just bought a new CUPRA Terramar. Chris and Thor were brilliant! They listened to what I wanted, answered the many questions I had in full, and from start to finish were extremely helpful. They pr... もっと見る
I can't thank Thor enough for his incredible help! He's super knowledgeable and provided outstanding customer service. After some bad experiences at Sheffield and Stockport SEAT CUPRA, Thor at Aberdee... もっと見る
企業が回答しました
企業情報
当該企業による記述
As an official CUPRA franchise dealer, John Clark CUPRA in Aberdeen is the only place to come if you are looking for high-quality cars at affordable prices. Located on Craigshaw Road, West Tullos, we are just a ten-minute drive from the A90 and the AWPR, easily accessible from anywhere in the East of Scotland. If you are travelling from the city centre, we are just ten minutes away by car. Aberdeen train station is two miles away so, if you are travelling by public transport, you can reach us on one of the regular buses that run between West Tullos and the station.
John Clark Motor Group
当該企業による記述
- Family Owned Business Focused on Excellent Customer Service
- Our customers are very important to us and we have a longstanding commitment to treat all of our customers the way we would like to be treated.Our mission is to deliver an exceptional experience that customers trust and advocate, by working together as a family.
John Clark Approved
All Our Vehicles Are John Clark Approved
All our vehicles are John Clark Approved which includes a thorough inspection, HPI check and service history check before the vehicle goes on sale for utmost peace of mind.
連絡先
Craigshaw Road, West Tullos Industrial Estate, AB12 3AR, Aberdeen, 英国
- 01224 402960
4.6
優良
146件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Easy process and good service
Pleasant and helpful staff. Easy drop off and pick up of the car for servicing. Good communication. Good value service plan.
2023年5月10日
John Clark Motor Group - John Clark CUPRA Aberdeen からの回答
Good Morning Margaret,
Many thanks for your review and feedback, which I will ensure is passed on to the team at CUPRA Aberdeen.
We are delighted that your experience has been a positive one.
Kind Regards,
Stephen
Best customer service
This garage is a step above the rest when it comes to customer service. They are friendly, knowledgeable and helpful. I had some issues with my car software and they thoroughly checked what might be the issue, even though I did not but the car from this dealership.
2023年4月26日
John Clark Motor Group - John Clark CUPRA Aberdeen からの回答
Good Morning Petra,
Many thanks for your review and feedback, which I will ensure is passed on to the team at CUPRA Aberdeen.
We are delighted that your experience has been a positive one.
Kind Regards,
Stephen
Cupra Formentor test drive/purchase…
From test drives of two different models of Formentor on Monday to picking up my new car today everything was dealt with professionally and efficiently making it an enjoyable and easy car purchase, thanks to Cupra specialist Kevin for an excellent hand over, greatly appreciated and the car is awesome
2023年5月12日
自発的なレビュー
John Clark Motor Group - John Clark CUPRA Aberdeen からの回答
Good Morning James,
Many thanks for your review and feedback, which I will ensure is passed on to Kevin and the team at CUPRA Aberdeen.
We are delighted that your experience has been a positive one.
Kind Regards,
Stephen
Overall efficiency of the staff.Good…
Overall efficiency of the staff.Good explanations of the new updates in the car by the salesperson.
2023年3月28日
John Clark Motor Group - John Clark CUPRA Aberdeen からの回答
Good Evening Christina,
Many thanks for your review and feedback, which I will ensure is passed on to the team at CUPRA Aberdeen.
We are delighted that your experience has been a positive one.
Kind Regards,
Stephen
Easy and customer service was very good.
2023年4月24日
John Clark Motor Group - John Clark CUPRA Aberdeen からの回答
Good Morning Brandon,
Many thanks for your review and feedback, which I will ensure is passed on to the team at CUPRA Aberdeen.
We are delighted that your experience has been a positive one.
Kind Regards,
Stephen
Arrived in garage
Arrived in garage, looking to get some info' about electric/hybrid Cupras and Seats.Facilities excellent,reception girl very friendly, however salesman,lease guy? not interested,I could have bought a new car, but will be going back to "Motorpoint" or"Cinch"....in future ....
2023年5月8日
自発的なレビュー
John Clark Motor Group - John Clark CUPRA Aberdeen からの回答
Hi Mr Irvine,
Thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit.
Our team have tried to contact yourself but have not been able to get through - would you be able to contact our sales controller or sales manager to discuss so we can assist in resolving this situation. Our number is 01224 402 960 and if you could ask for Christopher Dunsmore or Stuart Douglas they will be able to assist you.
Kind regards,
Kate
John Clark Motor Group
Pleasant staff and great work done
2023年4月27日
John Clark Motor Group - John Clark CUPRA Aberdeen からの回答
Good Morning Gavin,
Many thanks for your review and feedback, which I will ensure is passed on to the team at CUPRA Aberdeen.
We are delighted that your experience has been a positive one.
Kind Regards,
Stephen
In safe hands
Quick service, good customer communication. You know everything will be professionally taken care of. In safe hands.
2023年3月28日
John Clark Motor Group - John Clark CUPRA Aberdeen からの回答
Good Afternoon Charmaine,
Many thanks for your review and feedback, which I will ensure is passed on to the team at CUPRA Aberdeen.
We are delighted that your experience has been a positive one.
Kind Regards,
Stephen
John Clark Motor Group - John Clark CUPRA Aberdeen からの回答
Good Morning Pearl,
Many thanks for your review and feedback, which I will ensure is passed on to the team at CUPRA Aberdeen.
We are delighted that your experience has been a positive one.
Kind Regards,
Stephen
Service
So handy having a collection service, with communication during the service, first class service.
2023年4月2日
John Clark Motor Group - John Clark CUPRA Aberdeen からの回答
Good Morning Kevin,
Many thanks for your review and feedback, which I will ensure is passed on to the team at CUPRA Aberdeen.
We are delighted that your experience has been a positive one.
Kind Regards,
Stephen
Horrible experience Very dissatisfied with my whole…
Very dissatisfied with my whole experience.
After having the car for 2 weeks, didn’t really explain what actually happened to it.
The staff seemed totally uninterested just wanted me out
The car was not washed and was covered in bird poop
2023年3月28日
John Clark Motor Group - John Clark CUPRA Aberdeen からの回答
Hello Miss Main,
Thank you for your review which I have passed on to our team.
Kind regards,
Julie
Brilliant and fast work
Brilliant and fast work . And the service department were amazing with all the help
2023年4月3日
John Clark Motor Group - John Clark CUPRA Aberdeen からの回答
Good Morning Peter,
Many thanks for your review and feedback, which I will ensure is passed on to the team at CUPRA Aberdeen.
We are delighted that your experience has been a positive one.
Kind Regards,
Stephen
Great customer service with Jamie from…
Great customer service with Jamie from start to end. First car purchase for myself, lovely to be guided through the process and have all the aspects of the new car explained so clearly.
2023年2月15日
John Clark Motor Group - John Clark CUPRA Aberdeen からの回答
Good Morning Kirsten,
Many thanks for your review and feedback, which I will ensure is passed on to Jamie and the team at CUPRA Aberdeen.
We are delighted that your experience has been a positive one.
Kind Regards,
Stephen
John Clark Motor Group - John Clark CUPRA Aberdeen からの回答
Good Morning Rodger,
Many thanks for your review and feedback, which I will ensure is passed on to the team.
We are delighted that your experience has been a positive one.
Kind Regards,
Stephen
I was met with a very helpful gentleman…
I was met with a very helpful gentleman at the service desk who confirmed what would be done to my car for the service, he asked if I needed the car back within a certain time and advised they would keep me updated on the progress
Within a few hours I had a notification that the car was in the workshop and currently being given a health check with an accompanying video. My car was cleaned like new inside and out on collection and was ready earlier than requested which was great
2023年3月26日
John Clark Motor Group - John Clark CUPRA Aberdeen からの回答
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to the team.
We are delighted that your experience has been a positive one.
Kind Regards,
Stephen
Car was collected and dropped off at my…
Car was collected and dropped off at my work place
2023年3月15日
John Clark Motor Group - John Clark CUPRA Aberdeen からの回答
Good Morning Neil,
Many thanks for your review and feedback, which I will ensure is passed on to the team at CUPRA Aberdeen.
We are delighted that your experience has been a positive one.
Kind Regards,
Stephen
Everything was fine
Everything was fine . I waited in the reception whist it was carried out,enjoying a cup of coffee whilst listening to Amazon Music. I’ve never had a problem with the service.
2023年3月3日
John Clark Motor Group - John Clark CUPRA Aberdeen からの回答
Good Morning James,
Many thanks for your review and feedback, which I will ensure is passed on to the team at CUPRA Aberdeen.
We are delighted that your experience has been a positive one.
Kind Regards,
Stephen
Very organised and everything on time
Very organised and everything on time. Friendly and efficient staff.
2023年3月13日
John Clark Motor Group - John Clark CUPRA Aberdeen からの回答
Good Evening Stephen,
Many thanks for your review and feedback, which I will ensure is passed on to the team at CUPRA Aberdeen.
We are delighted that your experience has been a positive one.
Kind Regards,
Stephen
I’m thankful to Olaf & Bruce throughout…
I’m thankful to Olaf & Bruce throughout the whole process of viewing, test drive & finalising the purchase of our lovely Volkswagen T-Roc
This is at VW Specialist Car Craigshaw Aberdeen between Friday 27th January 2023 to 1st February 2023 when the new car is ready for collection
2023年1月27日
John Clark Motor Group - John Clark CUPRA Aberdeen からの回答
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to the team at CUPRA Aberdeen.
We are delighted that your experience has been a positive one.
Kind Regards,
Stephen
John Clark Motor Group - John Clark CUPRA Aberdeen からの回答
Good Morning Steve,
Many thanks for your review and feedback, which I will ensure is passed on to the team at CUPRA Aberdeen.
We are delighted that your experience has been a positive one.
Kind Regards,
Stephen
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