Always a friendly welcome at John Clark Dundee. We have purchased vehicles previously from them and wouldn't hesitate to return as we receive excellent customer service. Harry made the purchase of our... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
David engaged with us very well, and was very helpful. We had been to several garages previously as this was our first EV purchase. We were pleased that there were no hidden charges and made the purc... もっと見る
Friendly helpful sales staff with car delivered earlier than expected. However, problems caused by deposit required less than 24 hours after returning from holiday which was not explained when agree... もっと見る
Big shout out to the Dundee Skoda team. Special thanks to Danny and Liam. Their help, service and patience was amazing. Popped in today with a car coolant warning light! Was 500 miles from home visi... もっと見る
企業情報
当該企業による記述
As an official CUPRA franchise dealer, John Clark CUPRA in Dundee is the only place to come if you are looking for high-quality cars at affordable prices. We are located to the north-west of the city, situated just off the A90 at 11 Broomhill Road, Dunsinane Industrial Estate, Dundee, DD2 3WT, making us easily accessible from anywhere in the region. If you are travelling by public transport, Invergowrie train station is just a short bus ride away.
John Clark Motor Group
当該企業による記述
- Family Owned Business Focused on Excellent Customer Service
- Our customers are very important to us and we have a longstanding commitment to treat all of our customers the way we would like to be treated.Our mission is to deliver an exceptional experience that customers trust and advocate, by working together as a family.
John Clark Approved
All Our Vehicles Are John Clark Approved
All our vehicles are John Clark Approved which includes a thorough inspection, HPI check and service history check before the vehicle goes on sale for utmost peace of mind.
連絡先
11 Broomhill Road, Dunsinane Industrial Estate, DD2 3ED, Dundee, Scotland, 英国
- 01382619500
4.6
優良
117件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Excellent service at SEAT Dundee from…
Excellent service at SEAT Dundee from Murray Boyle and manager Heather. Very easy sale of a new car and trade in of old car which was no trouble at all. Murray was not pushy in his sale and was very laid back in a good way which was refreshing compared to experiences at other dealerships. I bought and picked up the new car in less than a week and the car is of great quality.
2023年8月25日
自発的なレビュー
John Clark Motor Group - John Clark CUPRA Dundee からの回答
Good Morning Scott,
Many thanks for your review and feedback, which I will ensure is passed on to Murray and the team at CUPRA Dundee.
We are delighted that your experience has been a positive one.
Kind Regards,
Eva
Fantastic customer service and very…
Fantastic customer service and very professional process from start to finish. Well done to all at Specialist Cars Dundee.
2023年8月9日
John Clark Motor Group - John Clark CUPRA Dundee からの回答
Good Morning Gerald,
Many thanks for your review and feedback, which I will ensure is passed on to the team at CUPRA Dundee.
We are delighted that your experience has been a positive one.
Kind Regards,
Eva
Very good communication
Very good communication. Car was well presented. Bill was explained well.
2023年7月23日
John Clark Motor Group - John Clark CUPRA Dundee からの回答
Hi Stanley,
Many thanks for your review and feedback, which I will ensure is passed on to the team at CUPRA Dundee.
We are delighted that your experience has been a positive one.
Kind regards,
Kate
New A4
Salesman was very helpful, knew details of models available and calculated monthly payments on a variety of models and circumstances.
2023年4月17日
John Clark Motor Group - John Clark CUPRA Dundee からの回答
Good Morning David,
Many thanks for your review and feedback, which I will ensure is passed on to the team at Dundee Audi.
We are delighted that your experience has been a positive one.
Kind Regards,
Stephen
Customer service was fine, However
Customer service was fine, however really disappointed to get charged for a technician to look at my car about a potential warranty claim as the cars brakes grind every time you brake first thing in the morning or after you’ve left car overnight, this started at about 3,000 miles on the clock, it’s really noticeable.They said it’s fine they all do that these modern cars.funnily enough my Leon Cupra never done it, So got a free health check video I never asked for but charged £34 for a technician to look at it, pretty funny I thought as I pulled away afterwards with my brakes grinding.
Was going to use for my servicing but not too sure now.
2023年4月26日
John Clark Motor Group - John Clark CUPRA Dundee からの回答
Hi Matthew,
We regret to hear that you are displeased with your recent experience with us. We do not want anyone leaving our dealership the way you felt.
I have passed this on to our management team, they have taken on your feedback and our aftersales manager has said he will be in touch.
Kind regards,
Kate
John Clark Motor Group
Professional service
This is the first time that I have had reason to use the services at Dundee, having moved north recently. My vehicle was not registered at this location but was quickly identified on the Skoda system.
On the day, I was regularly updated on the progress of the inspection and had the details of the results explained fully.
No complaints from this customer.
2023年4月16日
John Clark Motor Group - John Clark CUPRA Dundee からの回答
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to the team at CUPRA Dundee.
We are delighted that your experience has been a positive one.
Kind Regards,
Stephen
Happy camper!
Easy to book and specified timing of arrival meant no hanging around to check car in. Ability to access courtesy car. Very pleasant and efficient service desk and work carried out to satisfaction. Excellent communications. Very happy.
2023年4月6日
John Clark Motor Group - John Clark CUPRA Dundee からの回答
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to the team at CUPRA Dundee.
We are delighted that your experience has been a positive one.
Kind Regards,
Stephen
Infotainment Review
Smooth operation to book in ...cleaned my car ...delivered car back to my home
2023年4月6日
John Clark Motor Group - John Clark CUPRA Dundee からの回答
Good Morning Karen,
Many thanks for your review and feedback, which I will ensure is passed on to the team at CUPRA Dundee.
We are delighted that your experience has been a positive one.
Kind Regards,
Stephen
Good but not great
The overall experience for purchasing the car was excellent and far better than I expected. This aspect of the process was excellent. The handover and following experiences were less than stellar. The handover of an EV is different to buying a petrol/diesel as the cars are so different. The person doing the handover assumed I knew about the charging of the car which is simple but the process of using the chargers themselves is not if you are not told about them. As I result my first few days I was unable to charge the car. I ended up relying on Google!!! When I had a technical issue, the garages service department knowledge was inadequate and I again had to rely on the internet. The dealership needs to review its handover procedures and the technical knowledge of EVs.
2023年3月11日
John Clark Motor Group - John Clark CUPRA Dundee からの回答
Hello Mr Rogers,
I wanted to follow up and advise that I passed your feedback to John Fallon our General Sales Manager at CUPRA in Dundee.
I believe from speaking to John that he tried to call you on Friday and again today and has left a voicemail. If you would care to call John on the number he has left, John will be more than happy to discuss your purchased and does take onboard your feedback which, is important to us.
I trust you find this in order.
Kindest regards,
Julie
Great service from both Joe and Heather
2023年2月20日
John Clark Motor Group - John Clark CUPRA Dundee からの回答
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to Joe, Heather and the team.
We are delighted that your experience has been a positive one.
Kind Regards,
Stephen
Great service from start to finish!
Efficient and friendly customer service. Good communication from booking in to finishing job.
Car picked up and delivered back home.
Car cleaned inside and out.
2023年3月17日
John Clark Motor Group - John Clark CUPRA Dundee からの回答
Good Morning Anne,
Many thanks for your review and feedback, which I will ensure is passed on to the team.
We are delighted that your experience has been a positive one.
Kind Regards,
Stephen
Good Customer Service
Everything went well from courtesy from staff to quick turn round of my car.
2023年3月1日
John Clark Motor Group - John Clark CUPRA Dundee からの回答
Good Morning John,
Many thanks for your review and feedback, which I will ensure is passed on to the team at CUPRA Dundee.
We are delighted that your experience has been a positive one.
Kind Regards,
Stephen
My kodiaq was in for a end of warranty…
My kodiaq was in for a end of warranty check plus MOT and the staff kept me informed all the time. My only grump is I couldn't get a courtesy car and as I live in the country no car for 3 days was a bit tough.
2023年2月27日
John Clark Motor Group - John Clark CUPRA Dundee からの回答
Good Morning Duncan,
Many thanks for your review and feedback, which I will ensure is passed on to the team at CUPRA Dundee.
We are delighted that your experience has been a positive one.
Kind Regards,
Stephen
Good service apart from not setting oil…
Good service apart from not setting oil countdown properly
2023年3月8日
John Clark Motor Group - John Clark CUPRA Dundee からの回答
Good Morning John,
Many thanks for your review and your additional feedback, which I will ensure is passed on to the team at CUPRA Dundee.
We are delighted that your experience has been a positive one.
Kind Regards,
Stephen
Easy to book appointment
Easy to book appointment, I was also kept up to date with my car's progress.
2023年2月23日
John Clark Motor Group - John Clark CUPRA Dundee からの回答
Good Morning Joshua,
Many thanks for your review and feedback, which I will ensure is passed on to the team at CUPRA Dundee.
We are delighted that your experience has been a positive one.
Kind Regards,
Stephen
Efficient and thorough.
2023年2月27日
John Clark Motor Group - John Clark CUPRA Dundee からの回答
Good Morning Philip,
Many thanks for your review and feedback, which I will ensure is passed on to the team at CUPRA Dundee.
We are delighted that your experience has been a positive one.
Kind Regards,
Stephen
Staff were knowledgeable and helpful…
Staff were knowledgeable and helpful willing to negotiate and kept us informed
2023年1月31日
John Clark Motor Group - John Clark CUPRA Dundee からの回答
Good Morning Mr Coull,
Many thanks for your review and feedback, which I will ensure is passed on to the team at CUPRA Dundee.
We are delighted that your experience has been a positive one.
Kind Regards,
Stephen
VERY HAPPY CUSTOMER
YOUR SALES PERSON STEVE ROGERS WAS EXCELLENT , EXTREMELY HELPFUL AND VERY KNOWLEDGEABLE COULD NOT FAULT HIM.
2023年3月1日
John Clark Motor Group - John Clark CUPRA Dundee からの回答
Good Morning Frederick,
Many thanks for your review and feedback, which I will ensure is passed on to Steve and the team at CUPRA Dundee.
We are delighted that your experience has been a positive one.
Kind Regards,
Stephen
John Clark Motor Group - John Clark CUPRA Dundee からの回答
Good Evening Rachel,
Many thanks for your review and feedback, which I will ensure is passed on to the team at CUPRA Dundee.
We are delighted that your experience has been a positive one.
Kind Regards,
Stephen
Quick service polite efficient
2023年2月16日
John Clark Motor Group - John Clark CUPRA Dundee からの回答
Good Evening Colin,
Many thanks for your review and feedback, which I will ensure is passed on to the team at CUPRA Dundee.
We are delighted that your experience has been a positive one.
Kind Regards,
Stephen
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