Took my car for a service with John Clark MG Perth for the first time, and I was very impressed. Booking online was easy, and a friendly staff member called to confirm everything. I had to cancel my i... もっと見る
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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
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Martin Jack showed me round various options in the MG HS I opted for metallic paint .Martin kept me briefed on my progress and really helped me with my paperwork and signing of my paperwork. Marti... もっと見る
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Professional and great service from Scott at John Clark John Clark Perth. Knowledgeable and helpful arranged road tax, mot, delivery and insurance. I was kept informed throughout the purchase an easy... もっと見る
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Mark and David created a fantastic experience from start to finish, all of the small things, constant communication, custom videos of my new car, every question answered. They are a credit to the busi... もっと見る
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企業情報
当該企業による記述
John Clark MG is located on Dunkeld Road, Perth where we represent MG Motors UK by offering New & Used Cars, plus your aftersales needs including, parts, accessories and servicing. John Clark Motor Group has 37 dealerships and 5 manufacturer approved accident repair centres across Scotland. We are a family run business and employ over 1300 employees. We believe that our relationship with our customers goes far beyond the initial purchase of their car. van or motorcycle. It is hugely important to us that we deliver on our promises and offer full transparency to deliver an exceptional experience.
John Clark Motor Group
当該企業による記述
- Family Owned Business Focused on Excellent Customer Service
- Our customers are very important to us and we have a longstanding commitment to treat all of our customers the way we would like to be treated.Our mission is to deliver an exceptional experience that customers trust and advocate, by working together as a family.
John Clark Approved
All Our Vehicles Are John Clark Approved
All our vehicles are John Clark Approved which includes a thorough inspection, HPI check and service history check before the vehicle goes on sale for utmost peace of mind.
連絡先
168 Dunkeld Road, PH1 5AE, Perth, Perthshire, 英国
- 01738 492392
3.9
ほぼ満足
15件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
John Clark Motor Group - John Clark MG Perth からの回答
Thank you, Adesola! we really appreciate you taking the time to leave us your review! We're pleased to hear that you found it amazing to have a deal. Your feedback inspires us to continue providing reliable and quality service to all our customers!
Lesley
Mark and David created a fantastic…
Mark and David created a fantastic experience from start to finish, all of the small things, constant communication, custom videos of my new car, every question answered. They are a credit to the business, I have already recommended to friends and family to use this team for their new car.
2026年8月1日
自発的なレビュー
John Clark Motor Group - John Clark MG Perth からの回答
Thank you for the fantastic 5-star review Mackenzie!
We're so pleased to hear Mark and David made your experience with John Clark MG Perth such a memorable one.
From regular communication and personalised videos to answering every question along the way, it's wonderful to know their attention to detail made such a difference to your experience!
Thank you for already recommending the team to your friends and family – that means a great deal. We'll make sure your brilliant feedback is passed on to Mark and David. We hope you enjoy every mile in your new car!
Lesley
Customer focussed dealership
Very professional, pro-active approach - excellent communication - good price for trade in and responsive to special requests.
2026年4月2日
John Clark Motor Group - John Clark MG Perth からの回答
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to the team at MG Perth.
We are delighted that your experience has been a positive one.
Kind Regards,
John
Very welcoming,kept informed about what…
Very welcoming,kept informed about what I was needing to do,good knowledge of car,great experience so far.
2026年3月1日
John Clark Motor Group - John Clark MG Perth からの回答
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to the team at MG Perth.
We are delighted that your experience has been a positive one.
Kind Regards,
John
Good Value and a simple pleasant…
Good Value and a simple pleasant experience. Martin Jack was very helpful.
2026年2月23日
自発的なレビュー
John Clark Motor Group - John Clark MG Perth からの回答
Good Afternoon,
Many thanks for your review and feedback, which I will ensure is passed on to Martin and the management team at MG Perth.
We are delighted that your experience has been a positive one.
Kind Regards,
John
No more John Clark
No more John Clark. When it comes to warranty repairs, they send you to someone else.You have to pay for the repair yourself because the warranty does not cover it.A simple computer diagnosis is beyond John Clark Service. Stay away from this company.
2026年2月19日
自発的なレビュー
John Clark Motor Group - John Clark MG Perth からの回答
Dear Pawel, thank you for taking the time to share your feedback. We’re sorry to hear about your experience and understand how frustrating warranty and diagnostic concerns can be. Warranty coverage is determined by the manufacturer’s terms, but we appreciate that this doesn’t make the situation any less disappointing. Your comments have been shared with our management team to review and improve our service. Kind regards, Chloe.
Poor service provided by Joe at JC Perth
Poor service provided by Joe at JC MG Perth. Emails are ignored or delayed to reply. Promises made during car handover were not fulfilled. Lost one of the keys, and almost 3 months later these issues are still not yet settled. Completely unacceptable. No return to this dealer!
2025年11月26日
自発的なレビュー
John Clark Motor Group - John Clark MG Perth からの回答
Dear Pat, we’re very sorry to hear about your experience and sincerely apologise for the frustration caused. This is certainly not the standard of customer care we aim to deliver. We take this matter seriously and would appreciate the opportunity to resolve this properly for you. Please contact our Customer Experience Team via the link below so we can address these concerns as soon as possible.
Contact us: https://www.john-clark.co.uk/mg/customerexperience/enquiry/
Thank you for your feedback.
Professional and great service …
Professional and great service from Scott at John Clark John Clark Perth. Knowledgeable and helpful arranged road tax, mot, delivery and insurance. I was kept informed throughout the purchase an easy and simple process. Would highly recommend
2025年12月30日
自発的なレビュー
John Clark Motor Group - John Clark MG Perth からの回答
Good Afternoon, Many thanks for your review and feedback, which I will ensure is passed on to Scott and the management team at MG Perth. We are delighted that your experience has been a positive one. Kind Regards, John
Thank you, Thomas
Thank you, Thomas!
Received excellent service from Perth MG’s Service Manager wrt warranty issues with our MG3 Petrol.
2025年9月9日
自発的なレビュー
John Clark Motor Group - John Clark MG Perth からの回答
Good Afternoon,
Many thanks for your review and feedback, which I will ensure is passed on to Thomas and the management team at MG Perth.
We are delighted that your experience has been a positive one.
Best Regards,
Erin
Martin Jack showed me round various…
Martin Jack showed me round various options in the MG HS I opted for metallic paint .Martin kept me briefed on my progress and really helped me with my paperwork and signing of my paperwork.
Martin was very knowledgeable when showing me the car operations on my pick up day .Absolutely delighted with Martin and his team that were super friendly and enthusiastic.
I’m recommending this dealership to all my work colleagues.
Super happy
Well done on service and product information.
2025年5月27日
自発的なレビュー
John Clark Motor Group - John Clark MG Perth からの回答
Good Morning, Lorna.
Many thanks for your review and feedback, which I will ensure is passed on to Martin and the management team at MG Perth.
We are delighted that your experience has been a positive one.
Best Regards,
Erin
Excellent Service and Fantastic Courtesy Car!
Took my car for a service with John Clark MG Perth for the first time, and I was very impressed. Booking online was easy, and a friendly staff member called to confirm everything. I had to cancel my initial appointment, and they were very accommodating. The service itself was speedy, and I have confidence in the work done, knowing that only genuine MG parts were used. The courtesy car provided was excellent—I honestly wanted to keep it! Overall, a smooth and trustworthy experience. Would definitely use them again.
2025年2月6日
John Clark Motor Group - John Clark MG Perth からの回答
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to the team at John Clark MG Perth.
We are delighted that your experience has been a positive one.
Kind Regards,
Lisa
Not happy with Land Rover in Perth with…
Not happy with Land Rover in Perth with the manager Neil sending a rude email to me when he doesn’t know the full story. Terrible service and customer service skills will be writing to head office about his
2025年3月4日
自発的なレビュー
John Clark Motor Group - John Clark MG Perth からの回答
Dear Sanjay,
I’m really sorry to hear about your experience and completely understand how frustrating this must be for you. We take all feedback seriously, and I want to assure you that we will be looking into this matter.
I did notice that you’ve left this review on the page for John Clark MG, but I understand your experience relates to our Pentland Land Rover Perth business. If you would kindly consider updating your review to reflect the correct business, it would help ensure your concerns are addressed by the right team as quickly as possible.
In the meantime, I will make sure your feedback is passed on for investigation. If there’s anything further, you’d like to share, please don’t hesitate to let us know.
Best regards,
Sara
Absolutely a joke
Absolutely a joke
They do not care about the customers
They just think about money money money
The Manager is very rude on the phone
I would stay away from this dealership.
2025年2月22日
自発的なレビュー
John Clark Motor Group - John Clark MG Perth からの回答
Good afternoon Osman,
Thank you for your feedback. We are very concerned to hear that your experience with our dealership was so poor and that you felt our team did not provide the level of care you expected.
We are taking your comments very seriously and are addressing this internally to ensure a professional and respectful experience for every customer.
Kind regards,
Lisa
I would not recommend this place.
I placed a deposit for a lovely Audi
I told Mark Howie to give me more information
about the car. I gave them my mobile number & email. But I didn't receive any updates. I told them I am really interested in the car.
Day later the sold the car to someone.
Absolutely shocking service.
I believe they sold the car to other customer as he was a finance customer. As I was a cash buyer.
They said they called me. But I didn't not receive even one call from them.
They kept me out from loop.
& they also lied to me about the opening hours.
I would not recommend this place.
2025年2月24日
自発的なレビュー
John Clark Motor Group - John Clark MG Perth からの回答
Good afternoon Rehman,
We were sorry to read your review and learn about your experience. We understand your frustration at not receiving the updates you were promised and for missing out on the Audi you were interested in. This is certainly not the standard of communication or service we aim to provide.
We have tried to reach you to discuss this matter further and offer our sincerest apologies. If you are open to it, we would like the opportunity to speak with you directly. Please contact me: lisa.jaffray@john-clark.co.uk
Kind regards,
Lisa
Poor Repair and communication and customer service
After reporting a fault from water leaking in via the roof and consequently failed the electric window/mirror switch, took to MG Perth and was told this was indeed covered by warranty and needed to get the roof rail replaced and new switch, took to get this work done but told to go to Pentland Perth and was told there was a recall on the car for software update and in turn when doing this they fried the circuits to the point the car would not start, granted was given a courtesy car at 17:30 (car dropped off at 11am for a 2-3hour fix) and told to return on Monday as the work had been done although needed further wiring replaced as had apparently eroded from the water leak (wow who new water was bad for wiring), now it has to go get approved again although it all stems from the same issue and the roof rail replacement still is not fixed as water still leaks in and no courtesy car available until 1st January 2025 all this undertakes a 100 mile round trip with a young child in primary school
2024年12月3日
自発的なレビュー
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