Daughters 1st car It being my daughters 1st car she was very excited and they experience that she had from entering the garage and being looked after by the staff was great and made the process spe... もっと見る
所在地
所在地を変更Craigshaw Road, West Tullos Industrial Estate, AB12 3AR Aberdeen, Scotland, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
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レビュアーのコメントを見てみましょう
Absolutely first class service from salesman from start to finish. He was helpful and informed me all the way. I would highly recommend John Clark Seat Aberdeen to all.
Decent showroom but unfortunately the customer service in sales side is poor. Went to look at a few cars, no refreshments offered. Trade in prices are well below cap value. Sales person said to sell c... もっと見る
Thor Standen provided an excellent sales experience and has continued to provide post sales support. I purchased a pre-reg SEAT Ibiza for my daughter and I am pleased I went to Aberdeen for this purch... もっと見る
企業が回答しました
企業情報
当該企業による記述
John Clark SEAT Aberdeen, part of the well-known John Clark Motor Group is located on the south side of the city on Craigshaw Road, West Tullos Industrial Estate. Whether you are a new or returning customer, we are happy to welcome you to our fully-equipped showroom in Aberdeen. We have a full range of New and Approved Used SEAT and SEAT Cupra cars in stock to test drive. If you are looking for a SEAT car to serve your business, our award-winning SEAT corporate service will help you choose, buy and maintain your fleet whether it’s a small business or a large corporate fleet. Visit our SEAT dealer in Aberdeen today and begin your SEAT journey, we are open seven days a week for your convenience.
John Clark Motor Group
当該企業による記述

- Family Owned Business Focused on Excellent Customer Service
- Our customers are very important to us and we have a longstanding commitment to treat all of our customers the way we would like to be treated.Our mission is to deliver an exceptional experience that customers trust and advocate, by working together as a family.
John Clark Approved
All Our Vehicles Are John Clark Approved

連絡先
Craigshaw Road, West Tullos Industrial Estate, AB12 3AR, Aberdeen, Scotland, 英国
- 01224 402960
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Customer Service
From the initial contact to the handover buying my new Cupra Terramar from John Clark Seat Cupra was a great experience. Thorfinn Standen was extremely helpful throughout the process with his friendly attitude and experience

John Clark Motor Group - John Clark SEAT Aberdeen からの回答
Friendly
Friendly, helpful people.
Go above and beyond to help and ensure your car is fully set up before you leave.
Highly recommend

John Clark Motor Group - John Clark SEAT Aberdeen からの回答
I found the experience ok but felt like…
I found the experience ok but felt like I was being pressured into buying a car the first day I spoke to the salesman. I know that they work on commission and want cars sold but I was not ready to make a decision so quickly. I found there were a few unprofessional comments made at times which I did not appreciate. The issue I had was with payment. I had made it clear when I was purchasing the car that another person would be paying the deposit at the time of collection and I would be paying the monthly instalments. We had had an issue previously so wanted to make sure that was ok. I wad told this was fine. Then when the day came to pay the deposit I was told it had to be paid by a card in my name or else the car couldn't be released and we would have to wait for a disclaimer form to say I was happy for someone else to pay the deposit which could have taken until the following week to get sorted. I had to then travel home to get my credit card to pay for this but if we had been told on purchase that this was the case then there we could have been prepared. Can this be changed in future? That another person can pay a deposit without a disclaimer or be told at the time of purchase that the deposit has to be paid by the same person as the instalments.
First class service from the staff at…
First class service from the staff at Seat both Kevin and Kabir were most helpful a credit to your company

John Clark Motor Group - John Clark SEAT Aberdeen からの回答
Good/bad/excellent
The initial enquiry and agreement over price was dealt with very competently by Kevin. I was then passed to others to complete paperwork and make arrangements for payment and admin prior to collection - this was handled badly. I was given wrong bank details and did not receive replies to my telephone calls. After complaining I was passed to Tyler for the collection day arrangements - and he was very professional and empathetic, taking time to deal with my limited knowledge of smart phones and computers.
Dealt with Kevin Heath who provided…
Dealt with Kevin Heath who provided expert knowledge of the car and associated products designed to keep our new car in its best condition.
Business was conducted in a swift and professional manner and our new car was ready to pick up at the agreed date and time.

John Clark Motor Group - John Clark SEAT Aberdeen からの回答
Very happy experience
Tyler and the team made buying my first brand new car as easy as could be! I was very happy with my experience and Tyler answered any questions I had and consistently kept me up to date. Being able to do the majority over email was ideal for me being a couple hours away from the dealership. Couldn’t be happier!

John Clark Motor Group - John Clark SEAT Aberdeen からの回答
Very smooth experience from start to…
Very smooth experience from start to picking up my car

John Clark Motor Group - John Clark SEAT Aberdeen からの回答
One of the best sales experiences I’ve…
One of the best sales experiences I’ve had in a while.
Out of all the car showrooms we visited Marcel was the best sales executive we dealt with.

John Clark Motor Group - John Clark SEAT Aberdeen からの回答
Excellent service
Excellent service from salesman.made everything easy to understand would recommend John Clark seat for anyone buying a new car

John Clark Motor Group - John Clark SEAT Aberdeen からの回答
Great experience 100/100
Marcel czurylo was extremely helpful throughout the hole process of getting my new car. The deal I got was outstanding and Marcel along with Stuart the manager made it happen. I can’t give them enough credit for their outstanding customer care/service. The day I picked up my car Marcel made everything go so smoothly and had all the time to help me with finalising everything and explaining/showing how things worked in the car

John Clark Motor Group - John Clark SEAT Aberdeen からの回答
Ellie the sales executive was a delight…
Ellie the sales executive was a delight to deal with. She was very pleasant, informative and most helpful.
She made the process stress free and almost enjoyable.

John Clark Motor Group - John Clark SEAT Aberdeen からの回答
Would definitely recommend doing business with Tyler.
Although I wasn’t able to purchase the Seat Leon Cupra due to budget constraints, Tyler McLean was incredibly helpful throughout the entire process. At no point did I feel pressured into making a decision, and I truly appreciated his transparency, patience, and professionalism." Would definitely recommend doing business with Tyler.

John Clark Motor Group - John Clark SEAT Aberdeen からの回答
Great service from start to finish from…
Great service from start to finish from Thor at John Clark Seat Aberdeen.
Very helpful and informative when first looking at car, purchasing the car was easy and everything explained in detail, kept updated along the way with how car was getting on and when it was likely to be ready, handover process nice and smooth. Absolutely love the car no issues at all and would really recommend Thor if looking for your next car!

John Clark Motor Group - John Clark SEAT Aberdeen からの回答

John Clark Motor Group - John Clark SEAT Aberdeen からの回答
Brilliant staff
Brilliant staff. Staff very helpful in helping me choose my new car totally recommend the place to go for a new car.

John Clark Motor Group - John Clark SEAT Aberdeen からの回答
Highly recommend Marcel to anyone…
Highly recommend Marcel to anyone looking for a car and an stress-free buying experience. Was very helpful during handover and showed me everything I needed to know. I’ll definitely be back in the future! Thanks again

John Clark Motor Group - John Clark SEAT Aberdeen からの回答
Excellent service and very helpful…
Excellent service and very helpful including a hire car until the car was ready.

John Clark Motor Group - John Clark SEAT Aberdeen からの回答
Friendly
Friendly, knowledgeable staff who gave me sufficient information and was able to answer my questions

John Clark Motor Group - John Clark SEAT Aberdeen からの回答
Sales good 👍 valet poor.
Sales people are very friendly and helpful couldn't do enough for me,helping me understand the car I purchased.
Unfortunately the car valet was definitely not up to scratch 😕 far to many missed bit's not cleaned properly,which was a definite anticlimax to driving away a Shinny new car.

John Clark Motor Group - John Clark SEAT Aberdeen からの回答
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