John Clark Motor Group - John Clark SEAT Aberdeen レビュー 

113
•
TrustScore 5段階評価の4.5

4.5

Craigshaw Road, West Tullos Industrial Estate, AB12 3AR Aberdeen, Scotland, GB

•

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Daughters 1st car It being my daughters 1st car she was very excited and they experience that she had from entering the garage and being looked after by the staff was great and made the process spe... もっと見る

5つ星のうち5の評価

Absolutely first class service from salesman from start to finish. He was helpful and informed me all the way. I would highly recommend John Clark Seat Aberdeen to all.

5つ星のうち2の評価

Decent showroom but unfortunately the customer service in sales side is poor. Went to look at a few cars, no refreshments offered. Trade in prices are well below cap value. Sales person said to sell c... もっと見る

5つ星のうち5の評価

Thor Standen provided an excellent sales experience and has continued to provide post sales support. I purchased a pre-reg SEAT Ibiza for my daughter and I am pleased I went to Aberdeen for this purch... もっと見る

企業が回答しました


企業情報

  1. カーディーラー
  2. ・
  3. オートバイ販売店
  4. ハイヤー サービス
  5. 自動車修理・整備店
  6. 車検場
  7. 中古車ディーラー

当該企業による記述

John Clark SEAT Aberdeen, part of the well-known John Clark Motor Group is located on the south side of the city on Craigshaw Road, West Tullos Industrial Estate. Whether you are a new or returning customer, we are happy to welcome you to our fully-equipped showroom in Aberdeen. We have a full range of New and Approved Used SEAT and SEAT Cupra cars in stock to test drive. If you are looking for a SEAT car to serve your business, our award-winning SEAT corporate service will help you choose, buy and maintain your fleet whether it’s a small business or a large corporate fleet. Visit our SEAT dealer in Aberdeen today and begin your SEAT journey, we are open seven days a week for your convenience.

John Clark Motor Group

当該企業による記述

Family Owned Business Focused on Excellent Customer Service
Our customers are very important to us and we have a longstanding commitment to treat all of our customers the way we would like to be treated.Our mission is to deliver an exceptional experience that customers trust and advocate, by working together as a family.

John Clark Approved

All Our Vehicles Are John Clark Approved

All Our Vehicles Are John Clark Approved
All our vehicles are John Clark Approved which includes a thorough inspection, HPI check and service history check before the vehicle goes on sale for utmost peace of mind.

連絡先

  • Craigshaw Road, West Tullos Industrial Estate, AB12 3AR, Aberdeen, Scotland, 英国

  • 01224 402960

4.5

優良

TrustScore 5段階評価の4.5

113件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.5

すべてのレビュー

(113)

過去12か月のレビュー数: 1,989件

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Customer Service

From the initial contact to the handover buying my new Cupra Terramar from John Clark Seat Cupra was a great experience. Thorfinn Standen was extremely helpful throughout the process with his friendly attitude and experience

2025年10月16日
自発的なレビュー
John Clark Motor Group - John Clark SEAT Aberdeen ロゴ

John Clark Motor Group - John Clark SEAT Aberdeen からの回答

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to Thorfinn and the management team at CUPRA Aberdeen.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

5つ星のうち5の評価

Friendly

Friendly, helpful people.
Go above and beyond to help and ensure your car is fully set up before you leave.
Highly recommend

2025年10月20日
John Clark Motor Group - John Clark SEAT Aberdeen ロゴ

John Clark Motor Group - John Clark SEAT Aberdeen からの回答

Good afternoon, Many thanks for your review and feedback, which I will ensure is passed on to the team.
We are delighted that your experience has been a positive one.

Kind Regards,
Lisa

5つ星のうち3の評価

I found the experience ok but felt like…

I found the experience ok but felt like I was being pressured into buying a car the first day I spoke to the salesman. I know that they work on commission and want cars sold but I was not ready to make a decision so quickly. I found there were a few unprofessional comments made at times which I did not appreciate. The issue I had was with payment. I had made it clear when I was purchasing the car that another person would be paying the deposit at the time of collection and I would be paying the monthly instalments. We had had an issue previously so wanted to make sure that was ok. I wad told this was fine. Then when the day came to pay the deposit I was told it had to be paid by a card in my name or else the car couldn't be released and we would have to wait for a disclaimer form to say I was happy for someone else to pay the deposit which could have taken until the following week to get sorted. I had to then travel home to get my credit card to pay for this but if we had been told on purchase that this was the case then there we could have been prepared. Can this be changed in future? That another person can pay a deposit without a disclaimer or be told at the time of purchase that the deposit has to be paid by the same person as the instalments.

2025年10月2日
5つ星のうち5の評価

First class service from the staff at…

First class service from the staff at Seat both Kevin and Kabir were most helpful a credit to your company

2025年10月2日
John Clark Motor Group - John Clark SEAT Aberdeen ロゴ

John Clark Motor Group - John Clark SEAT Aberdeen からの回答

Good Afternoon, Richard.

Many thanks for your review and feedback, which I will ensure is passed on to Kevin, Kabir, and the management team at SEAT Aberdeen.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

5つ星のうち3の評価

Good/bad/excellent

The initial enquiry and agreement over price was dealt with very competently by Kevin. I was then passed to others to complete paperwork and make arrangements for payment and admin prior to collection - this was handled badly. I was given wrong bank details and did not receive replies to my telephone calls. After complaining I was passed to Tyler for the collection day arrangements - and he was very professional and empathetic, taking time to deal with my limited knowledge of smart phones and computers.

2025年10月2日
5つ星のうち5の評価

Dealt with Kevin Heath who provided…

Dealt with Kevin Heath who provided expert knowledge of the car and associated products designed to keep our new car in its best condition.

Business was conducted in a swift and professional manner and our new car was ready to pick up at the agreed date and time.

2025年9月29日
John Clark Motor Group - John Clark SEAT Aberdeen ロゴ

John Clark Motor Group - John Clark SEAT Aberdeen からの回答

Good Afternoon, Hamish.

Many thanks for your review and feedback, which I will ensure is passed on to Kevin and the management team at SEAT Aberdeen.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

5つ星のうち5の評価

Very happy experience

Tyler and the team made buying my first brand new car as easy as could be! I was very happy with my experience and Tyler answered any questions I had and consistently kept me up to date. Being able to do the majority over email was ideal for me being a couple hours away from the dealership. Couldn’t be happier!

2025年9月28日
John Clark Motor Group - John Clark SEAT Aberdeen ロゴ

John Clark Motor Group - John Clark SEAT Aberdeen からの回答

Good Afternoon, Philip.

Many thanks for your review and feedback, which I will ensure is passed on to Tyler and the management team at SEAT Aberdeen.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

5つ星のうち5の評価

Very smooth experience from start to…

Very smooth experience from start to picking up my car

2025年9月22日
John Clark Motor Group - John Clark SEAT Aberdeen ロゴ

John Clark Motor Group - John Clark SEAT Aberdeen からの回答

Good Morning, Stacey.

Many thanks for your review and feedback, which I will ensure is passed on to the team at SEAT Aberdeen.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

5つ星のうち5の評価

One of the best sales experiences I’ve…

One of the best sales experiences I’ve had in a while.
Out of all the car showrooms we visited Marcel was the best sales executive we dealt with.

2025年9月10日
John Clark Motor Group - John Clark SEAT Aberdeen ロゴ

John Clark Motor Group - John Clark SEAT Aberdeen からの回答

Good Afternoon, Alex.

Many thanks for your review and feedback, which I will ensure is passed on to Marcel and the management team at SEAT Aberdeen.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

5つ星のうち5の評価

Excellent service

Excellent service from salesman.made everything easy to understand would recommend John Clark seat for anyone buying a new car

2025年9月14日
John Clark Motor Group - John Clark SEAT Aberdeen ロゴ

John Clark Motor Group - John Clark SEAT Aberdeen からの回答

Good Afternoon, Graham.

Many thanks for your review and feedback, which I will ensure is passed on to the team at SEAT Aberdeen.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

5つ星のうち5の評価

Great experience 100/100

Marcel czurylo was extremely helpful throughout the hole process of getting my new car. The deal I got was outstanding and Marcel along with Stuart the manager made it happen. I can’t give them enough credit for their outstanding customer care/service. The day I picked up my car Marcel made everything go so smoothly and had all the time to help me with finalising everything and explaining/showing how things worked in the car

2025年9月3日
John Clark Motor Group - John Clark SEAT Aberdeen ロゴ

John Clark Motor Group - John Clark SEAT Aberdeen からの回答

Good Morning, Paul.

Many thanks for your review and feedback, which I will ensure is passed on to Marcel and the management team at SEAT Aberdeen.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

5つ星のうち5の評価

Ellie the sales executive was a delight…

Ellie the sales executive was a delight to deal with. She was very pleasant, informative and most helpful.
She made the process stress free and almost enjoyable.

2025年8月27日
John Clark Motor Group - John Clark SEAT Aberdeen ロゴ

John Clark Motor Group - John Clark SEAT Aberdeen からの回答

Good Morning, Dorothy.

Many thanks for your review and feedback, which I will ensure is passed on to Ellie and the management team at SEAT Aberdeen.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

5つ星のうち5の評価

Would definitely recommend doing business with Tyler.

Although I wasn’t able to purchase the Seat Leon Cupra due to budget constraints, Tyler McLean was incredibly helpful throughout the entire process. At no point did I feel pressured into making a decision, and I truly appreciated his transparency, patience, and professionalism." Would definitely recommend doing business with Tyler.

2025年8月25日
自発的なレビュー
John Clark Motor Group - John Clark SEAT Aberdeen ロゴ

John Clark Motor Group - John Clark SEAT Aberdeen からの回答

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to Tyler and the management team at SEAT Aberdeen.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

5つ星のうち5の評価

Great service from start to finish from…

Great service from start to finish from Thor at John Clark Seat Aberdeen.

Very helpful and informative when first looking at car, purchasing the car was easy and everything explained in detail, kept updated along the way with how car was getting on and when it was likely to be ready, handover process nice and smooth. Absolutely love the car no issues at all and would really recommend Thor if looking for your next car!

2025年8月14日
自発的なレビュー
John Clark Motor Group - John Clark SEAT Aberdeen ロゴ

John Clark Motor Group - John Clark SEAT Aberdeen からの回答

Good Morning, Louise.

Many thanks for your review and feedback, which I will ensure is passed on to Thor and the management team at SEAT Aberdeen.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

5つ星のうち5の評価

Good service

The staff was friendly and was very patient, answering all my questions.

2025年8月2日
John Clark Motor Group - John Clark SEAT Aberdeen ロゴ

John Clark Motor Group - John Clark SEAT Aberdeen からの回答

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to the team at SEAT Aberdeen.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

5つ星のうち5の評価

Brilliant staff

Brilliant staff. Staff very helpful in helping me choose my new car totally recommend the place to go for a new car.

2025年8月2日
John Clark Motor Group - John Clark SEAT Aberdeen ロゴ

John Clark Motor Group - John Clark SEAT Aberdeen からの回答

Good Morning, Paul.

Many thanks for your review and feedback, which I will ensure is passed on to the team at SEAT Aberdeen.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

5つ星のうち5の評価

Highly recommend Marcel to anyone…

Highly recommend Marcel to anyone looking for a car and an stress-free buying experience. Was very helpful during handover and showed me everything I needed to know. I’ll definitely be back in the future! Thanks again

2025年7月9日
John Clark Motor Group - John Clark SEAT Aberdeen ロゴ

John Clark Motor Group - John Clark SEAT Aberdeen からの回答

Good Morning, Eva.

Many thanks for your review and feedback, which I will ensure is passed on to Marcel and the management team at SEAT Aberdeen.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

5つ星のうち5の評価

Excellent service and very helpful…

Excellent service and very helpful including a hire car until the car was ready.

2025年7月2日
John Clark Motor Group - John Clark SEAT Aberdeen ロゴ

John Clark Motor Group - John Clark SEAT Aberdeen からの回答

Good Morning, Kristofer.

Many thanks for your review and feedback, which I will ensure is passed on to the management team at SEAT Aberdeen.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

5つ星のうち4の評価

Friendly

Friendly, knowledgeable staff who gave me sufficient information and was able to answer my questions

2025年6月27日
John Clark Motor Group - John Clark SEAT Aberdeen ロゴ

John Clark Motor Group - John Clark SEAT Aberdeen からの回答

Good Morning, Juniper.

Many thanks for your review and feedback, which I will ensure is passed on to the management team at SEAT Aberdeen.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

5つ星のうち4の評価

Sales good 👍 valet poor.

Sales people are very friendly and helpful couldn't do enough for me,helping me understand the car I purchased.
Unfortunately the car valet was definitely not up to scratch 😕 far to many missed bit's not cleaned properly,which was a definite anticlimax to driving away a Shinny new car.

2025年6月2日
John Clark Motor Group - John Clark SEAT Aberdeen ロゴ

John Clark Motor Group - John Clark SEAT Aberdeen からの回答

Good Morning, Robert.

Thank you for your feedback and for highlighting both the positives and areas where we can improve. We're really pleased to hear that our sales team were friendly, helpful, and took the time to make sure you were confident with your new car.

However, we're truly sorry to hear that the valet did not meet your expectations. We completely understand how disappointing it can be when the final presentation of your new car doesn’t reflect the excitement of the moment. Your comments have been shared with our team to ensure we review our preparation standards and make improvements.

Thank you again for your honest feedback. If there’s anything more we can do to assist, please don’t hesitate to get in touch.

Best Regards,
Erin

Trustpilot エクスペリエンス

Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。

プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。

Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。

よいレビューを書くための8つのヒントをご覧ください。

確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。

レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。

詳細情報