John Clark Motor Group - John Clark Select Stirling レビュー 

438
•
TrustScore 5段階評価の4.5

4.4

Glasgow Road, Whins of Milton, FK7 8HQ Stirling, GB

•

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Bought a V90 Cross Country from John Clark Select (Stirling) last month. The service from the salesman Toby Beesley was fantastic throughout the entire process. Really professional and attentive serv... もっと見る

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5つ星のうち5の評価

I would like to take the time to give some well-deserved recognition to Kieran for the exceptional service he provided to me throughout the process of getting my new car. I had not driv... もっと見る

企業が回答しました

5つ星のうち5の評価

Would just like the thank Chris and the team at John-Clark for their service 5 stars !! Collected my new RS5 for Chris on Saturday we made the journey up from Newcastle and to say the least the tr... もっと見る

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5つ星のうち5の評価

I had a really good experience at John Clark Motor Group when buying my Hyundai Tuscon mainly due to the salesman Chris Thomson who was very personable and happy to accommodate me when viewing, test d... もっと見る

企業が回答しました


企業情報

  1. カーディーラー
  2. ・
  3. オートバイ販売店
  4. ハイヤー サービス
  5. 自動車修理・整備店
  6. 車検場
  7. 中古車ディーラー

当該企業による記述

John Clark Select Stirling is proudly represented by the family run and owned John Clark Motor Group. Our used car dealership is located on Glasgow Road, Whins of Milton, Stirling, FK7 8EP, and is brimming with a fantastic range of used cars which are competitively priced. At John Clark Select Stirling you can discover a comprehensive range of used cars for sale from top brands including BMW, Renault, Ford, Mercedes, Land Rover, Audi, MINI, Toyota and many more. With our ever-changing selection of used car offers you will find the best used car deals at JC Select Stirling, which offer incredible value for money. Better yet, you are sure to drive away from our used car showroom in Stirling with complete confidence in your recently purchased second hand model, as every used car is thoroughly checked by our highly skilled technicians. JC Select is truly the best place to buy a used car in Scotland.

John Clark Motor Group

当該企業による記述

Family Owned Business Focused on Excellent Customer Service
Our customers are very important to us and we have a longstanding commitment to treat all of our customers the way we would like to be treated.Our mission is to deliver an exceptional experience that customers trust and advocate, by working together as a family.

John Clark Approved

All Our Vehicles Are John Clark Approved

All Our Vehicles Are John Clark Approved
All our vehicles are John Clark Approved which includes a thorough inspection, HPI check and service history check before the vehicle goes on sale for utmost peace of mind.

連絡先

  • Glasgow Road, Whins of Milton, FK7 8HQ, Stirling, 英国

  • 01786 236 333

4.4

優良

TrustScore 5段階評価の4.5

438件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.4

すべてのレビュー

(438)

過去12か月のレビュー数: 1,998件

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Brilliant service

Brilliant service, good communication Jack was brilliant with us.

2024年5月21日
John Clark Motor Group - John Clark Select Stirling ロゴ

John Clark Motor Group - John Clark Select Stirling からの回答

Good Morning Ben,

Many thanks for your review and feedback, which I will ensure is passed on to Jack and the management team at John Clark.

We are delighted that your experience has been a positive one.

Kind Regards,
Rachel

5つ星のうち5の評価

Needed a new multimedia system

Needed a new multimedia system, took an age to get it fixed but no fault of the garage, once fixed all is 100% and happy with the way ramsay handled it

2024年5月30日
John Clark Motor Group - John Clark Select Stirling ロゴ

John Clark Motor Group - John Clark Select Stirling からの回答

Good Morning Kevin,

Many thanks for your review and feedback, which I will ensure is passed on to the team at JC Select Stirling.

We are delighted that your experience has been a positive one.

Kind Regards,
Rachel

5つ星のうち5の評価

Top Class service

From the initial request from myself to recieve a personalised video of the car, until the purchase was concluded, i was given a first class experience at JC Select Stirling branch.
I would like to thank Cameron McFarlane for the advice and support during this process.

2024年5月30日
自発的なレビュー
John Clark Motor Group - John Clark Select Stirling ロゴ

John Clark Motor Group - John Clark Select Stirling からの回答

Good Morning Jock,

Many thanks for your review and feedback, which I will ensure is passed on to the team at JC Select Stirling.

We are delighted that your experience has been a positive one.

Kind Regards,
Rachel

5つ星のうち5の評価

No fuss transaction

No fuss transaction

2024年5月17日
John Clark Motor Group - John Clark Select Stirling ロゴ

John Clark Motor Group - John Clark Select Stirling からの回答

Good Morning Graeme,

Many thanks for your review and feedback, which I will ensure is passed on to the team at John Clark.

We are delighted that your experience has been a positive one.

Kind Regards,
Rachel

5つ星のうち1の評価

Bought a Car

Bought a Car, Immediately warning lights showed up, promises were made with constant delays 2 months have passed and their interest has gone as the vehicle is off their forecourt. They have tried on 2 occasions to Fix it with no results, now the vehicle is unsuitable to drive and no dates to fix this. Avoid The Stirling Branch. Poor aftercare service.

2024年3月21日
自発的なレビュー
John Clark Motor Group - John Clark Select Stirling ロゴ

John Clark Motor Group - John Clark Select Stirling からの回答

Dear Graeme,

We are truly sorry to hear about your experience with the vehicle you purchased and the issues you've encountered with our aftercare service. This is certainly not the standard of service we strive to provide, and we apologise for the inconvenience and frustration this has caused you. We understand how disappointing it is to face these ongoing problems.

We deeply regret the inconvenience you have experienced and appreciate your patience as we work to make this right. Please contact us at eva.fisher@john-clark.co.uk at your earliest convenience to arrange the next steps.

Thank you for giving us the opportunity to address your concerns and improve our service.

Sincerely,
Eva

5つ星のうち5の評価

We bought our car in May and...

highly recommend speaking with Gordon, he kept us updated every step of the way and done his best to answer all the questions we had. Last minute requests from us, he helped sort. Couldn't fault him at all.

We were looking at a car, roughly same spec and not too far in price from their sister store across the road but the sales rep didn't seem too interested.

Well deserved 5 star from Gordon.

2024年5月10日
自発的なレビュー
John Clark Motor Group - John Clark Select Stirling ロゴ

John Clark Motor Group - John Clark Select Stirling からの回答

Good Morning Brian,

Many thanks for your review and feedback, which I will ensure is passed on to the team at JC Select Stirling.
We are delighted that your experience has been a positive one.

Kind Regards,
Eva

5つ星のうち5の評価

Great customer service made me very…

Great customer service made me very comfortable very informative highly recommended Gordon.

2024年5月23日
自発的なレビュー
John Clark Motor Group - John Clark Select Stirling ロゴ

John Clark Motor Group - John Clark Select Stirling からの回答

Good Morning Andie,

Many thanks for your review and feedback, which I will ensure is passed on to the team at JC Select Stirling.
We are delighted that your experience has been a positive one.

Kind Regards,
Eva

5つ星のうち5の評価

First Class Service

Gordon was very friendly from the first contact via email. He was so helpful and easy to deal with. He kept me informed throughout the whole process of buying my car to driving it home. I would recommend Gordon and your company to anyone looking to buy a car. Gordon is an asset to your company. Thanks Gordon Bennet

2024年5月23日
自発的なレビュー
John Clark Motor Group - John Clark Select Stirling ロゴ

John Clark Motor Group - John Clark Select Stirling からの回答

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to Gordon and the team at JC Select Stirling.
We are delighted that your experience has been a positive one.

Kind Regards,
Eva

5つ星のうち5の評価

Gordon was extremely helpful and…

Gordon was extremely helpful and informative, couldn’t recommend John Clark and Gordon enough!

2024年5月24日
自発的なレビュー
John Clark Motor Group - John Clark Select Stirling ロゴ

John Clark Motor Group - John Clark Select Stirling からの回答

Good Morning Amy,

Many thanks for your review and feedback, which I will ensure is passed on to Gordon and the team at JC Select Stirling.
We are delighted that your experience has been a positive one.

Kind Regards,
Eva

5つ星のうち5の評価

Thank you.

The process from start to finish was completed without any fuss with regular updates from Gordon and the team making the transaction a seamless event. Vehicle was well presented on pick-up day. Well done!

2024年5月18日
自発的なレビュー
John Clark Motor Group - John Clark Select Stirling ロゴ

John Clark Motor Group - John Clark Select Stirling からの回答

Good Morning Alexander,

Many thanks for your review and feedback, which I will ensure is passed on to Gordon and the team at JC Select Stirling.
We are delighted that your experience has been a positive one.

Kind Regards,
Eva

5つ星のうち5の評価

All staff polite and…

All staff polite and knowledgeable.Stevie the manager and Jack the sales professional are a credit to the company.

2024年5月1日
John Clark Motor Group - John Clark Select Stirling ロゴ

John Clark Motor Group - John Clark Select Stirling からの回答

Good Morning Daryll,

Many thanks for your review and feedback, which I will ensure is passed on to the team at JC Select Stirling.
We are delighted that your experience has been a positive one.

Kind Regards,
Eva

5つ星のうち5の評価

Christopher your salesman- very closely…

Christopher your salesman- very closely followed by Jack were extremely helpful and professional.

2024年5月8日
John Clark Motor Group - John Clark Select Stirling ロゴ

John Clark Motor Group - John Clark Select Stirling からの回答

Good Morning Kenneth,

Many thanks for your review and feedback, which I will ensure is passed on to Christopher and the team at JC Select Stirling.
We are delighted that your experience has been a positive one.

Kind Regards,
Eva

5つ星のうち5の評価

New Car - Easy Peasy

Bought a car from John Clark’s last week. Great communication throughout the process with Gordon. Car was ready on the date I wanted and looked fantastic. Very happy with the car and service received. Will definitely look to use again when I’m ready for a new one again.

2024年5月15日
自発的なレビュー
John Clark Motor Group - John Clark Select Stirling ロゴ

John Clark Motor Group - John Clark Select Stirling からの回答

Good Morning Alan,

Many thanks for your review and feedback, which I will ensure is passed on to the team at JC Select Stirling.
We are delighted that your experience has been a positive one.

Kind Regards,
Eva

5つ星のうち5の評価

Easy Process

Fantastic customer service from Jack.

2024年4月19日
John Clark Motor Group - John Clark Select Stirling ロゴ

John Clark Motor Group - John Clark Select Stirling からの回答

Good Morning Jackie,

Many thanks for your review and feedback, which I will ensure is passed on to the team at JC Select Stirling.
We are delighted that your experience has been a positive one.

Kind Regards,
Eva

5つ星のうち5の評価

Friendly professional staff, and I love my new car.

I spoke to Chris on the phone and arranged to call in the next day to see the car I was interested in, I also paid the £99 reservation fee as I really knew the car was for me. Chris brought the car round, put trade plates on and let me take it for a test drive. Chris was helpful and very kind, the car was serviced and a tiny mark on the rear passenger door was repaired as promised.

2024年4月23日
自発的なレビュー
John Clark Motor Group - John Clark Select Stirling ロゴ

John Clark Motor Group - John Clark Select Stirling からの回答

Good Morning Catherine,

Many thanks for your review and feedback, which I will ensure is passed on to Chris and the team at JC Select Stirling.
We are delighted that your experience has been a positive one.

Kind Regards,
Eva

5つ星のうち5の評価

Great selection of cars and helpful

Great selection of cars and helpful, friendly people around to help. Leave you to have a good look and help if needed.

2024年4月11日
自発的なレビュー
John Clark Motor Group - John Clark Select Stirling ロゴ

John Clark Motor Group - John Clark Select Stirling からの回答

Good Morning Gemma,

Many thanks for your review and feedback, which I will ensure is passed on to the team at JC Select Stirling.
We are delighted that your experience has been a positive one.

Kind Regards,
Eva

5つ星のうち5の評価

All our questions answered and …

All our questions were answered and the JC team showed good attention to detail throughout the process. Gordon was excellent in clearing all our queries and potential concerns about the vehicle, which was an automatic (our driving experience had been with manuals only). We were confident to proceed and purchase the vehicle that needs good reliability for work purposes.

2024年5月4日
自発的なレビュー
John Clark Motor Group - John Clark Select Stirling ロゴ

John Clark Motor Group - John Clark Select Stirling からの回答

Good Morning Ian,

Many thanks for your review and feedback, which I will ensure is passed on to Gordon and the team at JC Select Stirling.
We are delighted that your experience has been a positive one.

Kind Regards,
Eva

5つ星のうち5の評価

Professional and Very Pleasant Staff

My email inquiry was very quickly answered and a visit arranged to view the car. Christopher Thomson welcomed us and took us out to see the car and explained the various features in the car. After being handed the car keys we were able to test drive the car which was a very pleasant experience. Returning to the office we discussed the purchase of the car and the benefits being offered by the company with Christopher and concluded the deal.

2024年4月5日
John Clark Motor Group - John Clark Select Stirling ロゴ

John Clark Motor Group - John Clark Select Stirling からの回答

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to the team at JC Select Stirling.
We are delighted that your experience has been a positive one.

Kind Regards,
Eva

5つ星のうち5の評価

Simple and easy purchasing experience…

Simple and easy purchasing experience from sales team who assisted at every chance

2024年4月17日
John Clark Motor Group - John Clark Select Stirling ロゴ

John Clark Motor Group - John Clark Select Stirling からの回答

Good Morning Mark,

Many thanks for your review and feedback, which I will ensure is passed on to the team at JC Select Stirling.
We are delighted that your experience has been a positive one.

Kind Regards,
Eva

5つ星のうち5の評価

Was my first car and I had it really…

Was my first car and I had it really easy because of Gordon being so helpful and calming my nerves. Trust him and he'll keep you right. Thanks for everything deffo see you again for the next car !

2024年4月30日
自発的なレビュー
John Clark Motor Group - John Clark Select Stirling ロゴ

John Clark Motor Group - John Clark Select Stirling からの回答

Good Morning Liam,

Many thanks for your review and feedback, which I will ensure is passed on to Gordon and the team at JC Select Stirling.
We are delighted that your experience has been a positive one.

Kind Regards,
Eva

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