John Clark Motor Group - John Clark Select Stirling レビュー 

I agreed to purchase a vehicle for £42.850 cash with Chris Thomson at the Sterling dealership. This was on Monday morning having spoken to him about it on the Sunday afternoon. I reserved the vehicle and said I would arrange funds and he said no problem etc.
I have had an email fro
Him this afternoon telling me it’s bad news and the vehicle was double sold and had been purchased on the Saturday prior to myself. I asked how this was possible and how was I able to reserve it and arrange a deal and only be told about this 24hrs later and have had no reply.
I have no arranged the funds and have no vehicle which all In all is really really poor.
The cynic in me suspects another customer has agreed full price on finance rather than a cash up front deal but I haven’t had any updates and it’s unlikely they would admit it.
Chris seemed a genuine guy but this is a deal let down

Was a great experience from start to finish. Nothing was rushed we took as long as we needed to pick out our new car

Fantastic service from Chris. Made the whole process smooth from start to finish and I walked away very happy with a new car!

Recently purchased my first Mercedes from John Clark with Chris, he made it very quick and easy to test drive and was able to relieve any doubts I had about the car. Would highly recommend JC select Stirling

Just purchased a Tiguan from John Clark Select Stirling with the help of Gordon. Great service from start to finish as he made the process speedy and seamless. Would definitely recommend and will be back in the future! :)

Excellent customer service from Chris. My Audi was in tip top condition when I picked up. Would have been 5 stars however no SD card with the car however this was not hidden as Chris explained this in the promo video

I was treated with respect, listened to, Chris made every effort to leave me feeling that I had a great deal, a great car, he provided fast answers to any questions and handed over a car that I had confidence in with all my questions addressed and a full tank of petrol! :)

I had an excellent experience buying a car from Chris Thomson at John Clark Stirling. It was seamless from start to finish and Chris was so helpful and knowledgeable.
I would highly recommend buying a car from John Clark Stirling, especially from Chris Thomson

Chris made the experience of buying my first car in 20 years a very pleasant one. Would definitely recommend!

Great service from Chris T at John Clark Select. Chris was quick to take videos of the car and to answer any questions we had. Would recommend 👍

I bought my car from Chris at the Stirling branch. Super knowledgeable and friendly and a pleasure to buy a car from.

Purchased a car back in October 2025. Enquired about the car initially and I missed a call from them due to being at work. I called back, and got greeted with ‘great’ customer service with a guy sighing at me. I should have took my custom elsewhere after this.

I travelled down to Stirling (2 hour journey) to collect the car after I was told it was ready. When I arrived in Stirling I was then informed the garage did not have the V5 and also the car was waiting on a tyre. After waiting around for 4+ hours, this was finally resolved and I was on my way home.

After a few days of owning the car, I noticed multiple rattles throughout the vehicle, the passenger electric wing mirror not folding in, and after a couple of weeks, the oil level sensor light appeared on and after investigation the engine oil level was very low. I re-topped up the oil and I reported the rattles and wing mirror to the garage along with video evidence of the rattles. I was told this was going to be forwarded on to the workshop to investigate. While I was waiting to hear back, a few more weeks had passed, and again the oil level sensor light appeared on and the engine oil level was very low. This happened a further time and I reported this to the garage around Xmas time. They advised to bring the car back down ASAP to the garage in Stirling which I did.

I was given a loan car until the issues could be resolved and at the time I was advised my car would be dropped back off to me when resolved. A few weeks passed with almost no contact from the garage. When they did call me back, I believe it was someone from the workshop who I spoke to and he advised me they could not locate or replicate my issues. I didn’t believe this to be a satisfactory response so again the car went back into the workshop.

Almost another week had elapsed, until I heard anything from the garage again. When I did hear anything I was again advised, no issues could be found. I accepted to take car back, to test and I asked when the car could be dropped off to me as previously advised. The guy on the phone told me that the garage does not do this and I’ll need to collect.

I have called multiple times to arrange this collection but nobody seems to physically speak to anyone else in this garage, everything appears to be done by email so I am now left in the dark as to when I can collect.

Everytime I have called I have been dealt with completely unsatisfactory and appalling customer service. Majority of people I have spoke to at John Clark Select Stirling are very unhelpful and very rude. Will definitely not be using this company again, they completely give John Clark a bad name.

If the issues I have reported have not been resolved I will be contacting my finance company.

Just bought my new bmw 2 series from Chris at John Clark, brilliant service speedy from start to finish and a smooth process. Couldn’t ask for it any better would 100% recommend buying from here.

Excellent service from Chris Thomson @ John Clark Stirling .This is my second car I have bought from Chris and his customer service is excellent. I would recommend buying your next car from Chris

Great experience with Christopher at John Clark Select Stirling. Car purchase was smooth and seam free, communication great. No problems at all. Many thanks.

Excellent service.
From the point of contact until even after we picked up the car, the service was fantastic. Chris was really helpful and kept us up to date at each point. There was a couple of wee bits needing fixed on the car which was done straight away, without any hassle before we got the car.
Highly recommend.

I contacted the dealership through an ad on auto trader. I got a quick response from Chris and a video of the car. The whole process was seamless and communication from Chris was good. I had a private reg on my old car, Chris dealt with all the DVLA admin. Friendly no pressure sale which was hassle free. Recommend

Working with Chris was very easy great salesman.had everything ready for me when I came in,all done in less than half an hour.

This a is the second car I’ve bought from John Clark. I would recommend them Peace of mind when buying from start to end . I got a ford kuga drives like a dream . Also 12 months warranty is great and great standards are set to a quality car and customer care .

Thank you John Clark team . Stirling 🙏

Deal with Chris and the guys over multiple cars
Brilliant service - see you all again