Part exchanged my car with an Xc40 and the customer service delivered by Adam Cardy was second to none. He was very open and honest and explained everything clearly and made it so much easier than I e... もっと見る
企業が回答しました
所在地
所在地を変更John Clark Volvo Aberdeen, Balmoral Business Park, AB12 3JG Aberdeen, Scotland, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Great work from Maggie and others in the service team at JC Volvo. Work carried out efficiently and in very good time. Also nice for my car to get a courtesy clean.
企業が回答しました
Adam, the salesman, was very professional and knowledgeable about product he was selling and open to many questions on different models. Good range of vehicles/style to choose from - both to see in... もっと見る
企業が回答しました
Saw a super young salesman. Declan knew his products really well. He was friendly, but not in our faces, assessed our needs , very patient with our requirements for our dogs, didn’t try to oversell. C... もっと見る
企業が回答しました
企業情報
当該企業による記述
If you’re ready to discover more about the full range of new Volvo vehicles available at John Clark Volvo, or wish to learn about the selection of used models on our forecourt, getting in touch with our experienced team couldn’t be simpler. Alternatively, if you’d rather liaise with our teams before scheduling a visit, you can call on the number detailed or submit an online form. We always aim to reply to any enquiries as quickly as possible, so regardless of the time of day you contact us, we’ll be in touch to discuss your requirements without delay. Contact us today to learn more about the vehicle sales, special offers and aftersales services available through John Clark Volvo. Taking the first step towards investing in a high-quality new Volvo vehicle has never been so easy.
John Clark Motor Group
当該企業による記述
- Family Owned Business Focused on Excellent Customer Service
- Our customers are very important to us and we have a longstanding commitment to treat all of our customers the way we would like to be treated.Our mission is to deliver an exceptional experience that customers trust and advocate, by working together as a family.
John Clark Approved
All Our Vehicles Are John Clark Approved
All our vehicles are John Clark Approved which includes a thorough inspection, HPI check and service history check before the vehicle goes on sale for utmost peace of mind.
連絡先
John Clark Volvo Aberdeen, Balmoral Business Park, AB12 3JG, Aberdeen, Scotland, 英国
- 01224 33 55 99
4.3
優良
171件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Car delivered on time with great…
Car delivered on time with great handover experience with Adam Cardy who took time to ensure i understood all the new features on the vehicle
2026年5月23日
John Clark Motor Group - John Clark Volvo Aberdeen からの回答
Thank you for the 5-star review, Ernie! We're delighted to hear your car was delivered on time and that you had such a great handover experience with Adam Cardy at John Clark Volvo Aberdeen.
Thank you again for your kind words and for taking the time to share your feedback with us. We hope you enjoy your new car!
Lesley
From start to finish everything was…
From start to finish everything was handled smoothly nothing was too much
2026年5月16日
John Clark Motor Group - John Clark Volvo Aberdeen からの回答
Thank you for the 5-star review, Kerry! We're delighted to hear everything was handled so smoothly from start to finish during your experience with John Clark Volvo Aberdeen.
It’s great to know the team made you feel well looked after and that nothing was ever too much trouble throughout the process. Your kind words are greatly appreciated.
Thank you again for taking the time to share your feedback with us!
Lesley
The best customer service ever
This was the easiest most professional experience I have ever had when purchasing a car both Ross and Adam were amazing.
2026年5月15日
John Clark Motor Group - John Clark Volvo Aberdeen からの回答
Thank you for the 5-star review, Watson! We're delighted to hear this was the easiest and most professional car purchasing experience you’ve ever had at John Clark Volvo Aberdeen.
We are glad Ross and Adam provided such amazing service throughout the process and helped make everything straightforward and enjoyable for you. Your kind words about the level of customer service really mean a lot to the whole team.
Thank you again for taking the time to share your feedback with us, and we hope you enjoy your new car!
Lesley
loved the experience cars great but was…
loved the experience cars great but was told the car would be touched on the scratches on car but was not done that was the only disappointed thing ever else was done
2026年5月6日
John Clark Motor Group - John Clark Volvo Aberdeen からの回答
Thank you for your review, Patricia! We're really pleased to hear you loved the overall experience and are enjoying your new car.
We also appreciate your honest feedback regarding the scratches that were due to be touched up. We're sorry this part was missed and can understand your disappointment, especially when everything else had been completed as expected. Feedback like this is important and helps us continue improving the experience we provide to our customers.
Thank you again for taking the time to share your comments with us, and we hope you continue
to enjoy your new Volvo!
Lesley
Another contented customer
The whole process of changing my car was made easy by the staff at John Clark Volvo Aberdeen.
They were patient and helpful throughout the whole process.
2026年4月30日
John Clark Motor Group - John Clark Volvo Aberdeen からの回答
Thank you for the 5-star review! We're delighted to hear the team at John Clark Volvo Aberdeen made the whole process of changing your car easy and straightforward.
We’re pleased the staff were patient and helpful throughout, ensuring you felt supported every step of the way. Your kind words are greatly appreciated by the whole team.
Thank you again for taking the time to share your feedback with us, and we hope you enjoy your new car!
Lesley
Great service from start to finish
Great service from start to finish. Daniel is a really nice genuine guy and did not feel pressured at any point to purchase.
2026年5月2日
John Clark Motor Group - John Clark Volvo Aberdeen からの回答
Thank you for the 5-star review, Mr Adam! We're delighted to hear you received great service from start to finish at John Clark Volvo Aberdeen.
We are glad Daniel provided such a genuine and relaxed experience, ensuring you never felt under any pressure throughout the purchase process. Your kind words about his approach and customer care really mean a lot.
Thank you again for taking the time to share your feedback with us, and we hope you enjoy your new car!
Lesley
After sales service very poor
Sales 1st class, unfortunately after sales very poor, expected better. Reported a warranty repair Dec 2025 and still waiting to have it fixed in full. Now given a date May 2026, five months after initially reporting the problem. Front desk staff very nice but no follow up call received after being turned away on Mon, now Fri.
2026年4月13日
自発的なレビュー
Booked into service dept with courtesy car.
Booked into service dept with courtesy car. Phoned me 2 days before saying I only had car for a day. Asked if my car would be fixed in one day to be told dunno.
Told I'd have to bring the car back whether mine was fixed or not, leaving me to find public transport to Fraserburgh.
Car had been booked in since mid December '25. No effort to resolve the situation. Made to feel it was my fault.
I was given a 08.15 appointment and was told my car would be looked at "some time in the afternoon"
How a service department would offer a loan car for one day when they don't know how long the repair is going to take is beyond me.
Service department totally uninterested.
Ended well though, took my car to a local garage who repaired in less than 24 hrs and charged a fraction of the price.
You're service department should be renamed "poor service department"
2026年2月19日
自発的なレビュー
John Clark Motor Group - John Clark Volvo Aberdeen からの回答
Dear Neil, thank you for taking the time to share your feedback. We genuinely appreciate you bringing this to our attention, as it helps us identify where we can improve. We’re very sorry to hear about your experience and understand your frustration regarding the courtesy car and the communication around the repair timing. This is not the level of service we aim to provide. Please be assured that your comments have been shared with the relevant team so we can review what happened and make the necessary improvements. Thank you again for your honest feedback. Kind regards, Chloe.
Smooth process
Smooth process and was kept up to date through the whole process. Very nice staff and well informed on the product.
2025年11月30日
John Clark Motor Group - John Clark Volvo Aberdeen からの回答
Good Morning, Many thanks for your review and feedback, which I will ensure is passed on to the team at Volvo Aberdeen. We are delighted that your experience has been a positive one. Kind Regards, Lisa
Super obsługa..
Super obsługa... bardzo techniczne i informacyjnie przygotowana... godna polecenia przyjazna będę tylko tam kupował samochód marki Volvo...
Slawek
2025年11月28日
John Clark Motor Group - John Clark Volvo Aberdeen からの回答
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to the team at Volvo Aberdeen.
We are delighted that your experience has been a positive one.
Kind Regards,
Lisa
Message to Adam Cardy
Message to Adam Cardy: I do not have a G mail account but I would like to say many thanks to you for steering us through the whole process of buying our new car which we are very pleased with.
You have been very professional, friendly and offered great advice in selecting the car, which is all very different to my older car.
I would certainly give you a 5 star rating.
2025年12月1日
John Clark Motor Group - John Clark Volvo Aberdeen からの回答
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to Adam and the management team at Volvo Aberdeen.
We are delighted that your experience has been a positive one.
Kind Regards,
Lisa
I bought a new Volvo V60 PHEV from John…
I bought a new Volvo V60 PHEV from John Clark Volvo Aberdeen and am delighted with the vehicle and great service from Adam Cardie.
2025年11月28日
自発的なレビュー
John Clark Motor Group - John Clark Volvo Aberdeen からの回答
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to Adam and the management team at Volvo Aberdeen.
We are delighted that your experience has been a positive one.
Kind Regards,
Lisa
From the first meeting with the…
From the first meeting with the salesman to the handover of the vehicle we were made to feel very comfortable and confident of making the right choice of motor for my wife and myself.
2025年11月19日
John Clark Motor Group - John Clark Volvo Aberdeen からの回答
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to the team at Volvo Aberdeen.
We are delighted that your experience has been a positive one.
Kind Regards,
Lisa
Overall good experience from start to…
Overall good experience from start to finish. Salesperson Noufal was very efficient, straight away arranging a demo XC60 for us to test drive. Once we had picked our next XC60 car was prepared and delivered in short notice. Car was very well prepared with good handover process. Pleasure to deal with.
2025年11月7日
自発的なレビュー
John Clark Motor Group - John Clark Volvo Aberdeen からの回答
Good Morning, Many thanks for your review and feedback, which I will ensure is passed on to Noufal and the management team at Volvo Aberdeen. We are delighted that your experience has been a positive one. Kind Regards, Lisa
Delighted with my new EX30
Absolutely delighted with my new Volvo EX30. Sales person Daniel Donnelly was excellent and very knowledgeable. He was able to answer all of my questions and when I collected the car patiently helped me set everything up.
Would thoroughly recommend John Clark Volvo Aberdeen.
2025年11月1日
John Clark Motor Group - John Clark Volvo Aberdeen からの回答
Good Morning, Gavin.
Many thanks for your review and feedback, which I will ensure is passed on to Daniel and the management team at Volvo Aberdeen.
We are delighted that your experience has been a positive one.
Best Regards,
Erin
Adam and Stuart were great relaxed…
Adam and Stuart were great relaxed friendly efficient all the things you need when negotiating a sale an enjoyable experience all round once again 5 stars thanks guys
2025年10月31日
John Clark Motor Group - John Clark Volvo Aberdeen からの回答
Good Morning, Dave.
Many thanks for your review and feedback, which I will ensure is passed on to Adam, Stuart, and the management team at Volvo Aberdeen.
We are delighted that your experience has been a positive one.
Best Regards,
Erin
John Clark Motor Group - John Clark Volvo Aberdeen からの回答
Good Morning, Raymond.
Many thanks for your review and feedback, which I will ensure is passed on to the team at Volvo Aberdeen.
We are delighted that your experience has been a positive one.
Best Regards,
Erin
Very happy with my experience with the…
Very happy with my experience with the agent who dealt with my car
2025年10月31日
John Clark Motor Group - John Clark Volvo Aberdeen からの回答
Good Morning, Sandra.
Many thanks for your review and feedback, which I will ensure is passed on to the team at Volvo Aberdeen.
We are delighted that your experience has been a positive one.
Best Regards,
Erin
Great customer service
2025年10月23日
John Clark Motor Group - John Clark Volvo Aberdeen からの回答
Good Morning, Wayne.
Many thanks for your review and feedback, which I will ensure is passed on to the team at Volvo Aberdeen.
We are delighted that your experience has been a positive one.
Best Regards,
Erin
Very nice showroom & Sales team
Very nice showroom & Sales team, felt welcome & never pressured.
2025年10月2日
John Clark Motor Group - John Clark Volvo Aberdeen からの回答
Good Afternoon, Louise.
Many thanks for your review and feedback, which I will ensure is passed on to the team at Volvo Aberdeen.
We are delighted that your experience has been a positive one.
Best Regards,
Erin
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。