John Clark Motor Group - Mini Aberdeen レビュー 

266
•
TrustScore 5段階評価の5

4.8

Balmoral Business Park, Wellington Road, AB12 3JG Aberdeen, Scotland, GB

•

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Phenomenal customer service from Harriet and James , as good as ive ever had and im now in my 60s. Nothing was too much bother and all aspects fully explained and a joy to deal with. After my wife pu... もっと見る

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5つ星のうち3の評価

I was dealing with one sales person. Reserved the car. Was given finance details which I chose not to accept. Phoned after 48 hrs to make sure the car was still available to me. Explained I was org... もっと見る

5つ星のうち5の評価

The salesperson was honest when speaking to us about new and used cars. Answered any questions in full and was very helpful when we took our dog up to help decide what type of mini we were going to pu... もっと見る

企業が回答しました

5つ星のうち5の評価

An excellent first discussion with Harriett Bryant, about the Mini we were interested in. Time taken to build the car on line, which made our final decision easy and thereafter place an order.... もっと見る

企業が回答しました


企業情報

  1. カーディーラー
  2. ・
  3. オートバイ販売店
  4. ハイヤー サービス
  5. 自動車修理・整備店
  6. 車検場
  7. 中古車ディーラー

当該企業による記述

Visit John Clark MINI located in Balmoral Business Park on Wellington Road, proud to be part of the family run John Clark Motor Group in Scotland. Our state-of-the-art showroom in Aberdeen has a wide range of new and Approved Used MINI cars for sale, as well as an abundance of aftersales services and maintenance packages. Whether you are a new or returning customer, we are happy to welcome you to our MINI dealership. Our dedicated staff are happy to guide you through our superb MINI stock and answer any questions or queries You may have, as well as accompany you on a test drive in the model of your choice. We also provide several aftersales services for our service centres. Our qualified MINI trained technicians will get you back on the road before you know it by only using MINI approved parts, meaning you have complete faith that we will return your car to its pristine condition. To find out more about MINI and the service John Clark MINI provide, come and visit us today. We can’t wait to see you.

John Clark Motor Group

当該企業による記述

Family Owned Business Focused on Excellent Customer Service
Our customers are very important to us and we have a longstanding commitment to treat all of our customers the way we would like to be treated.Our mission is to deliver an exceptional experience that customers trust and advocate, by working together as a family.

John Clark Approved

All Our Vehicles Are John Clark Approved

All Our Vehicles Are John Clark Approved
All our vehicles are John Clark Approved which includes a thorough inspection, HPI check and service history check before the vehicle goes on sale for utmost peace of mind.

連絡先

  • Balmoral Business Park, Wellington Road, AB12 3JG, Aberdeen, Scotland, 英国

  • 01224 335555

4.8

優良

TrustScore 5段階評価の5

266件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.8

すべてのレビュー

(266)

過去12か月のレビュー数: 1,998件

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Friendly and helpful staff

Friendly and helpful staff. Cleaned my car - even though it was only in for a recall.

2024年4月25日
John Clark Motor Group - Mini Aberdeen ロゴ

John Clark Motor Group - Mini Aberdeen からの回答

Good Morning Wendy,

Many thanks for your review and feedback, which I will ensure is passed on to the team at MINI Aberdeen.
We are delighted that your experience has been a positive one.

Kind Regards,
Eva

5つ星のうち4の評価

Buying process nice and easy with Sales…

Buying process nice and easy with Sales .. however car needed to go back to have work completed … only comms from Manager came after we made contact, no follow up to make sure car was fine, which we found unusual as other Abdn car dealer did this. Glad to say car is all good!

2024年3月28日
John Clark Motor Group - Mini Aberdeen ロゴ

John Clark Motor Group - Mini Aberdeen からの回答

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to the team at MINI Aberdeen.
We are delighted that your experience has been a positive one.

Kind Regards,
Eva

5つ星のうち5の評価

John Clark Mini Aberdeen are the best

from booking the appointment to picking up my car afterwards the staff at John Clark Mini Aberdeen could not have been more helpful and attentive

2024年4月19日
John Clark Motor Group - Mini Aberdeen ロゴ

John Clark Motor Group - Mini Aberdeen からの回答

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to the team at MINI Aberdeen.
We are delighted that your experience has been a positive one.

Kind Regards,
Eva

5つ星のうち5の評価

Courteous and committed Team…

My car recently had an engine diagnostic test at the Clark MINI Aberdeen Service. As an inexperienced, female vehicle owner, I was treated with the utmost professionalism, understanding, and courtesy, by everyone starting from the booking line operator through the onsite advisory team and a senior technician who took the time to explain things in person, having given a thorough check to the vehicle. I felt I was dealing with a trustworthy and committed Team. The local courtesy lift was also appreciated, thank you.

2024年4月1日
自発的なレビュー
John Clark Motor Group - Mini Aberdeen ロゴ

John Clark Motor Group - Mini Aberdeen からの回答

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to the team at MINI Aberdeen.
We are delighted that your experience has been a positive one.

Kind Regards,
Eva

5つ星のうち5の評価

Fantastic service

Fantastic service

2024年3月13日
John Clark Motor Group - Mini Aberdeen ロゴ

John Clark Motor Group - Mini Aberdeen からの回答

Good Morning Paul,

Many thanks for your review and feedback, which I will ensure is passed on to the team at MINI Aberdeen.
We are delighted that your experience has been a positive one.

Kind Regards,
Eva

5つ星のうち5の評価

The customer comes first!

Jason and the team were excellent from
start to finish. A brand new Mini bought & collected in under a week! I wouldn’t go anywhere else than John Clark 😊

2024年3月14日
John Clark Motor Group - Mini Aberdeen ロゴ

John Clark Motor Group - Mini Aberdeen からの回答

Good Morning Fluer,

Many thanks for your review and feedback, which I will ensure is passed on to the team at MINI Aberdeen.
We are delighted that your experience has been a positive one.

Kind Regards,
Eva

5つ星のうち4の評価

Was taken promptly ,work required to be…

Was taken promptly ,work required to be done was explained to me and loan car was ready

2024年3月21日
John Clark Motor Group - Mini Aberdeen ロゴ

John Clark Motor Group - Mini Aberdeen からの回答

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to the team at MINI Aberdeen.
We are delighted that your experience has been a positive one.

Kind Regards,
Eva

5つ星のうち5の評価

Friendly and efficient staff.

Friendly and efficient staff.

2024年3月14日
John Clark Motor Group - Mini Aberdeen ロゴ

John Clark Motor Group - Mini Aberdeen からの回答

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to the team at MINI Aberdeen.
We are delighted that your experience has been a positive one.

Kind Regards,
Eva

5つ星のうち5の評価

"I recently picked up my new Mini…Quelle JOIE!

I recently picked up my new Mini....this is the sixth Mini I have bought from John Clark Aberdeen....therein must lie a positive story..it certainly does ..it is people who create a most pleasant stress free experience....Thomas Higgins was patient with me...( one of the mature older generation ).., He was most knowledgeable, friendly and yet business -like in his approach, very mannerly and extremely polite ..mark out of ten? 10!
John Rose

2024年3月8日
自発的なレビュー
John Clark Motor Group - Mini Aberdeen ロゴ

John Clark Motor Group - Mini Aberdeen からの回答

Good Morning John,

Many thanks for your review and feedback, which I will ensure is passed on to the team at MINI Aberdeen.
We are delighted that your experience has been a positive one.

Kind Regards,
Eva

5つ星のうち5の評価

MOT and service

Good service. Customer-focused. Thorough but not pernickety

2024年1月11日
John Clark Motor Group - Mini Aberdeen ロゴ

John Clark Motor Group - Mini Aberdeen からの回答

Good Morning James,

Many thanks for your review and feedback, which I will ensure is passed on to the team at MINI Aberdeen.
We are delighted that your experience has been a positive one.

Kind Regards,
Eva

5つ星のうち5の評価

Great service, friendly staff.

I was kept up to date on all the work required throughout the day, and they gave me a lift back to town when the car had to be kept overnight. Great service, friendly staff.

2024年2月5日
John Clark Motor Group - Mini Aberdeen ロゴ

John Clark Motor Group - Mini Aberdeen からの回答

Good Afternoon Douglas,

Many thanks for your review and feedback, which I will ensure is passed on to the team at MINI Aberdeen.
We are delighted that your experience has been a positive one.

Kind Regards,
Eva

5つ星のうち5の評価

Perfect as always !!

2024年2月16日
John Clark Motor Group - Mini Aberdeen ロゴ

John Clark Motor Group - Mini Aberdeen からの回答

Good Morning Dobbie,

Many thanks for your review and feedback, which I will ensure is passed on to the team at MINI Aberdeen.
We are delighted that your experience has been a positive one.

Kind Regards,
Eva

5つ星のうち5の評価

My Mini Clubman SD was recalled by BMW…

My Mini Clubman SD was recalled by BMW Mini and I was very happy with the service provided by John Clark Mini in Aberdeen.

2024年1月8日
John Clark Motor Group - Mini Aberdeen ロゴ

John Clark Motor Group - Mini Aberdeen からの回答

Good Morning Stuart,

Many thanks for your review and feedback, which I will ensure is passed on to the team at MINI Aberdeen.
We are delighted that your experience has been a positive one.

Kind Regards,
Eva

5つ星のうち5の評価

New Mini Clubman

My wife was looking for a new car and we decided to have a look at John Clark Mini. We met Harriett​ Bryant, who was very helpful and put us under no pressure to buy. My wife test drove a Mini and enjoyed driving it.
I have to say we got a good fair deal on our car as a trade-in for a new Mini Clubman. Can't thank the people at John Clark Mini, especially Harriet.

2023年11月23日
5つ星のうち5の評価

Excellent and thorough information

I dealt with the same person who helped my wife choose her new Motability vehicle - the top of the range 2.0 litre 3-door hatch with the Premium Plus package. I wanted to get information on the PCP costs for the 1.5 litre 3-door hatch with the Premium Plus package. Jenny was excellent to deal with and I decided to go ahead with the deal

2023年11月22日
5つ星のうち5の評価

The team at mini did a brilliant job

The team at mini did a brilliant job

I had no desire to buy a new car but after visiting the showroom and chatting options through I couldn’t help but treat myself to a refresh. Harriet was knowledgeable and great to work with

2023年11月14日
John Clark Motor Group - Mini Aberdeen ロゴ

John Clark Motor Group - Mini Aberdeen からの回答

Good Morning Claire,

Many thanks for your review and feedback, which I will ensure is passed on to Harriet the team at MINI Aberdeen.
We are delighted that your experience has been a positive one.

Kind Regards,
Eva

5つ星のうち1の評価

Honestly the worst car dealership I…

Honestly the worst car dealership I ever had to deal with I was supposed to get car on 3/10 but nobody phone for over a week to say the car are getting a recall the the sales person was very rude I was phoning and the said stop phoning us for updates then on 25/11 the car came they had puf on wrong reg

2023年10月4日
自発的なレビュー
John Clark Motor Group - Mini Aberdeen ロゴ

John Clark Motor Group - Mini Aberdeen からの回答

Hi Mike,

Thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. This is not the service we strive to provide and I would like to find out some more information if possible.

If you can send your full name, registration and who you were dealing with to kate.lyttle@john-clark.co.uk so that I can pass this on to our management team to review that would be much appreciate.

Kind regards,

Kate
John Clark Motor Group

5つ星のうち5の評価

Your staff were professional and…

Your staff were professional and helpful all the way very pleased

2023年9月4日
John Clark Motor Group - Mini Aberdeen ロゴ

John Clark Motor Group - Mini Aberdeen からの回答

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to the team at MINI Aberdeen.
We are delighted that your experience has been a positive one.

Kind Regards,
Eva

5つ星のうち5の評価

Harriet at John Clark MINi was the…

Harriet at John Clark MINi was the person helping me with all my mini queries and put together a package for me that was absolutely perfect!
At no time did I feel pressured or felt like I was dealing with a salesperson.
She was brilliant from start to finish

2023年10月18日
John Clark Motor Group - Mini Aberdeen ロゴ

John Clark Motor Group - Mini Aberdeen からの回答

Good Morning Julie,

Many thanks for your review and feedback, which I will ensure is passed on to the team at MINI Aberdeen.
We are delighted that your experience has been a positive one.

Kind Regards,
Eva

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