I appreciate as a business you need to make money on a sale. However when you make £1500 commision as a result of my finance, alongside any profit from the car sale itself, you could at least honou... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
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The whole experience at VW Specialist Cars Dunfermline, from reserving a vehicle online, test driving it, securing the deal and financing to collection day was completely flawless! and all achiev... もっと見る
企業が回答しました
Your staff Amy and Ross were excellent both extremely knowledgeable and both a credit to your company. They told me what I needed to know answered everything I asked, both are people I would want to m... もっと見る
企業が回答しました
David Anderson was an absolutely great salesman that went out his way and above and beyond to help me. Couldn’t recommend him more! Many thanks again an amazing experience all down to his work.
企業が回答しました
企業情報
当該企業による記述
Specialist Cars Dunfermline located just off the M90, is ideally placed to provide approved used Volkswagen vehicles and aftersales in Dunfermline. We stock approved used cars, business vehicles, and a wide selection of models – ensuring that we can meet each personal driving requirement with a tailored solution. Our spacious and welcoming showroom has a variety of Volkswagen approved used models on display, and we additionally stock a number of non-franchise approved used cars that have been extensively pre-tested for quality. Once you've selected any vehicle from us, we'll support you with a reassuring number of services and repair facilities. Our dealership incorporates a bodyshop and MOT centre, giving you quick and convenient solutions when your vehicle needs maintenance. We only use genuine parts in fixing issues and faults with your vehicle, fitted by one of our qualified technicians.
John Clark Motor Group
当該企業による記述
- Family Owned Business Focused on Excellent Customer Service
- Our customers are very important to us and we have a longstanding commitment to treat all of our customers the way we would like to be treated.Our mission is to deliver an exceptional experience that customers trust and advocate, by working together as a family.
John Clark Approved
All Our Vehicles Are John Clark Approved
All our vehicles are John Clark Approved which includes a thorough inspection, HPI check and service history check before the vehicle goes on sale for utmost peace of mind.
連絡先
Crossgates Road, Halbeath, KY11 7EG, Dunfermline, Scotland, 英国
- 01383 669900
4.9
優良
485件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
John Clark Motor Group - Specialist Cars Dunfermline からの回答
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to the team at John Clark Holdings.
We are delighted that your experience has been a positive one.
Kind Regards
John
A great experience and a touch of class.
The staff were extremely helpful and the salesman was easy to work with through the whole process. Colin made it very simple and answered all my questions. I never felt pressured at any time.
2026年2月1日
John Clark Motor Group - Specialist Cars Dunfermline からの回答
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to Colin and the management team at John Clark Holdings.
We are delighted that your experience has been a positive one.
Kind Regards
John
Overall Good Service
I appreciate as a business you need to make money on a sale. However when you make £1500 commision as a result of my finance, alongside any profit from the car sale itself, you could at least honour the 6 month road tax thats on the car, as opposed to making me pay for this. This is why I scored lower than 5 stars.
However no complaints regarding my dealings with David Pugh. David provided good professional service, and was always available to answer any queries I had when purchasing my car.
2026年1月31日
John Clark Motor Group - Specialist Cars Dunfermline からの回答
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to David and the management team at John Clark Holdings.
We are delighted that your experience has been a positive one.
Kind Regards
John
Fantastic Experience
A great experience with Andrew Gamble as always, happy with our new car.
2026年1月26日
John Clark Motor Group - Specialist Cars Dunfermline からの回答
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to Andrew and the management team at Volkswagen Dunfermline.
We are delighted that your experience has been a positive one.
Kind Regards,
John
My experience was fantastic!
2025年6月8日
John Clark Motor Group - Specialist Cars Dunfermline からの回答
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to the team at Volkswagen Dunfermline.
We are delighted that your experience has been a positive one.
Kind Regards,
John
A pleasure to deal with
A pleasure to deal with, helpful staff, a nice environment making you feel welcome.
2026年1月31日
John Clark Motor Group - Specialist Cars Dunfermline からの回答
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to the team at Volkswagen Dunfermline.
We are delighted that your experience has been a positive one.
Kind Regards,
John
Colin was very efficient and helpful…
Colin was very efficient and helpful and kept us informed from start to finish.
2026年1月31日
John Clark Motor Group - Specialist Cars Dunfermline からの回答
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to Colin and the management team at Volkswagen Dunfermline.
We are delighted that your experience has been a positive one.
Kind Regards,
John
10/10 would recommend
Worked with David (and Ross) - he was incredibly responsive to all the questions I had, made sure that I got the car I wanted in a way I needed to get it fastest, and I genuinely could not be happier about the entire experience! Being a young woman, it's not uncommon to be scoffed at (which happened in other places lol), but that never happened with David, and I never felt taken advantage of - I was pretty much taken care of every step of the way, even if the issues were tangential to the actual car purchase.
2026年1月23日
John Clark Motor Group - Specialist Cars Dunfermline からの回答
Good Afternoon, Many thanks for your review and feedback, which I will ensure is passed on to David and Ross at Volkswagen Dunfermline. We are delighted that your experience has been a positive one. Kind Regards, John
Colin was excellent and made the…
Colin was excellent and made the process of buying my car very simple!
2026年1月22日
John Clark Motor Group - Specialist Cars Dunfermline からの回答
Good Afternoon, Many thanks for your review and feedback, which I will ensure is passed on to Colin and the management team at Volkswagen Dunfermline. We are delighted that your experience has been a positive one. Kind Regards, John
John Clark Motor Group - Specialist Cars Dunfermline からの回答
Good Afternoon, Many thanks for your review and feedback, which I will ensure is passed on to Colin and the management team at John Clark Holdings. We are delighted that your experience has been a positive one. Kind Regards, John
How a car sale should be
How a car sale should be. David was excellent keeping the communication up and we had the car in 48 hours. Excellent work and very happy with the car.
2026年1月26日
John Clark Motor Group - Specialist Cars Dunfermline からの回答
Good Afternoon, Many thanks for your review and feedback, which I will ensure is passed on to David and the management team at Volkswagen Dunfermline. We are delighted that your experience has been a positive one. Kind Regards, John
Top Class Service
Your staff Amy and Ross were excellent both extremely knowledgeable and both a credit to your company. They told me what I needed to know answered everything I asked, both are people I would want to meet again when I buy another car
2026年1月22日
John Clark Motor Group - Specialist Cars Dunfermline からの回答
Good Morning, George.
Many thanks for your review and feedback, which I will ensure is passed on to Amy, Ross, and the management team at Specialist Cars Dunfermline.
We are delighted that your experience has been a positive one.
Best Regards,
Erin
John Clark Motor Group - Specialist Cars Dunfermline からの回答
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to the team at Specialist Cars Dunfermline.
We are delighted that your experience has been a positive one.
Best Regards,
Erin
Flawless experience from start to finish
The whole experience at VW Specialist Cars Dunfermline, from reserving a vehicle online, test driving it, securing the deal and financing to collection day was completely flawless! and all achieved within two days. The sales team were all very relaxed and I felt no pressure to purchase at all.
The car was presented in fantastic condition and had obviously been through their ‘Approved Used’ process as new discs & pads had clearly been replaced.
I would definitely recommend!
2026年1月16日
自発的なレビュー
John Clark Motor Group - Specialist Cars Dunfermline からの回答
Good Morning, Ian.
Many thanks for your review and feedback, which I will ensure is passed on to the team at Specialist Cars Dunfermline.
We are delighted that your experience has been a positive one.
Best Regards,
Erin
Listened to what was important
Listened to what was important, and carried out process efficiently.
2026年1月18日
John Clark Motor Group - Specialist Cars Dunfermline からの回答
Good Morning, David.
Many thanks for your review and feedback, which I will ensure is passed on to the team at Specialist Cars Dunfermline.
We are delighted that your experience has been a positive one.
Best Regards,
Erin
The service was excellent and I…
The service was excellent and I couldn’t ask for a better sales manager who knows a hell of a lot about VW!
2026年1月14日
John Clark Motor Group - Specialist Cars Dunfermline からの回答
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to the team at Specialist Cars Dunfermline.
We are delighted that your experience has been a positive one.
Best Regards,
Erin
Great garage with a great experience due to David Anderson
David Anderson was an absolutely great salesman that went out his way and above and beyond to help me. Couldn’t recommend him more!
Many thanks again an amazing experience all down to his work.
2026年1月11日
John Clark Motor Group - Specialist Cars Dunfermline からの回答
Good Morning, Jessica.
Many thanks for your review and feedback, which I will ensure is passed on to David and the management team at Specialist Cars Dunfermline.
We are delighted that your experience has been a positive one.
Best Regards,
Erin
First experience at John Clark motor group
After seeing the car that took my interest I contacted the receptionist who had a welcoming manner informed me it was still available I went to access the car the sales chap explained everything regarding the vehicle arranged a test drive all other details were discussed/trade in and the purchase was completed he explained/kept me informed at every stage if I called returning calls were promptly returned had good experience and happy with my purchase thanks.
2026年1月10日
John Clark Motor Group - Specialist Cars Dunfermline からの回答
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to the team at Specialist Cars Volkswagen Dunfermline.
We are delighted that your experience has been a positive one.
Kind Regards,
Lisa
Friendly and attentive service
Friendly and attentive service. Made the whole process easy and stress free.
2026年1月10日
John Clark Motor Group - Specialist Cars Dunfermline からの回答
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to the team at Specialist Cars Volkswagen Dunfermline.
We are delighted that your experience has been a positive one.
Kind Regards,
Lisa
Was a fantastic experience
Was a fantastic experience. Were fantastic to talk to and very helpful to get stuff sorted! Best experience I’ve had buying a car and would absolutely go back next time
2026年1月10日
John Clark Motor Group - Specialist Cars Dunfermline からの回答
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to the team at Specialist Cars Volkswagen Dunfermline.
We are delighted that your experience has been a positive one.
Kind Regards,
Lisa
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