Johnson Cleaners レビュー 

I would like to thank Sarah from Berkhamsted, I needed an emergency clean, and she came through. Thank you so much. Highly recommend Berkhamsted Johnsons Dry Cleaners. Professional, understanding, and very helpful.

After my home was flooded I took 2 sets of curtains to be cleaned by Johnson’s in Waitrose in Ampthill.
When they were returned to me they had decorative buttons missing off of the curtains and other buttons were loosened. Some of the linings were undone and in my opinion the curtains did not look particularly clean.
I received a phone call from the manager at Johnson’s who was not particularly sympathetic. She offered to dry clean them again but I refused as I was unhappy with the first result. The missing buttons had been found and she agreed to have those sewn back on as well as the linings.
I have had the curtains returned, buttons and linings stitched. Linings have not been stitched properly and are coming undone. Some of the weights from the linings are missing. The cost to have this service was £202.50!
I requested a refund, the manager stated that the curtains had been repaired and cleaned and therefore the service had been completed. I was offered vouchers which I refused.
I am appalled at the level of incompetence and indifference shown to me and I would advise anyone considering using Johnson’s to do their due

Great reliable company, many around the UK and standard carries throughout.

Customer Service in Wilmslow has gone!
Collected my cleaning in Wilmslow this morning, greeted by a stern faced, unhappy looking member of staff, Anthony. I attempted a cheery ‘good morning’,gave my name and said “green bag collection please”.
He replied, “what do you mean? Dry cleaning, pressing, repairs….we have a whole range of services?”
I could not believe how he spoke to a customer…again, no smile, eye contact and a very clear message of ‘I don’t want to be here’.
Which is fine….as I don’t need to go back to Johnsons, with so many competitors in the area. However, you need to sort this problem, as this is not the first time I have experienced this individuals attitude, just the first time I have taken time to say a final farewell!

Totally underwhelmed by Johnson's (we'll take you to the cleaners) in Stroud. My large curtain had lining that was very marked with dirt and dust. To be fair, the staff member did say it would be difficult to get the lining completely clean but I couldn't see any difference at all.
It cost £52.
I can probably get a better result by cleaning it with warm soapy water and a scrubbing brush.
Is it unrealistic to expect some hand finishing on a curtain that cost £52 to clean?
Are the machines at Johnson's just old and not fit for purpose?

So I took 2 pairs of curtains to be dry cleaned at our Kirkcaldy store within Asda. Lesley did explain to me that there was a very small risk that some of the metal eyelets may become detached during cleaning. Unluckily for me this happened but I did manage to get them repaired locally for a small price. Without asking, I received a letter from head office offering a full refund for the cleaning as well as 2 items cleaned free of charge. What a breath of fresh air for a company to look after paying customers in this manner, fantastic service and Lesley at the Kirkcaldy shop went above and beyond in terms of customer satisfaction...well done Johnsons 👏👏

I have used Johnson’s for a while now via our local Waitrose branch (Caversham). Their plastic hangers have ‘please return to be re-used’ stamped on them so we duly returned a bundle to the store. A Waitrose employee told us that Johnson’s don’t actually reuse the hangers - they put them straight into the bin. As they’re black plastic they can’t even be recycled. This is incredibly disappointing and I will not be using them again.

Excellent dry cleaners on Leeds Road, Harrogate, offering an extensive range of services including photo processing. Staff couldn't be more helpful, very friendly and efficient, and nothing was too much trouble.

I am so impressed with the service and kindness of the staff at our local store, particularly David who has gone over and above to help me with my recent visits to get a duvet cleaned. Friendly, caring, efficient and polite - it is such a joy to feel so well looked after. A rarity these days but a very welcome reminder of the joy of connecting with people that take pride in their job. Thank you.

The staff at the Farnham branch are always so friendly and extra helpful .
If there is an award for best branch they would be worthy winners

Fantastic, friendly people. I always use them for clothes and small things. Last week, I needed the strap on my bag repaired, and they did it in 30 minutes. Perfect.

Great service needed uniform iron very helpful and polite great advise and uniform looks fantastic will be going back again and again thank you ladies from a very satisfied customer in Plymouth p

Price was agreed and paid for a repair with dry cleaning, when picked up was informed price had doubled and I was to pay the same again to have the trousers returned

Great service ( birkenhead) when I dropped off my suit . which needed a decent clean, before I go to a wedding in 2 weeks .

Amazing experience will definitely be back; brought in a few clothes with stains on that I couldn’t get out and they came back looking brand new, Thankyou so much to the lovely ladies that helped me, Chloe and Irene
Didsbury shop

Prompt and professional. Sammy always delivers service with a smile. Thanks

Ruined my blazer and because I couldn’t provide a receipt they won’t even offer me half of the money to replace it. I have the tags and box & sent a link to the exact item but no. It’s also taken weeks to get to this point. With zero contact I have had to chase

AVOID THIS COMPANY. Anything sentimental or high value, DO NOT TAKE HERE!!!!!!

I find this shop amazing, whatever the problem there is always a solution and my clothes come back as new. The gentleman who runs it is so knowledgeable and helpful that I wouldn’t go anywhere else.

Eastbourne store- Avoid avoid avoid! I took my dress here for a replacement zip. When it arrived back the zip was puckered and had not been sewn evenly. I asked them to send to back to be redone which they did but when it was ready for collection, it was still uneven and puckered. I was told the repair was carried out by a seamstress - if this is the case I think she should find another vocation as her sewing 🧵 skills suck. DO NOT SEND YOUR PRECIOUS CLOTHES HERE, THEY’LL BE RUINED 😡

Thank you to the wonderful lady in the Rochester Kent store who does the alterations. She is beyond a star, and did an amazing job on altering my daughter's wedding dress. She went above and beyond, fitting in the alterations for my daughter for her wedding on 03/10/24. The dress fitted perfectly and you wouldn't know there were any alterations made. Thank you for fitting her in before your holiday, again I can't thank you enough for making her feel so very special xXx