Have ordered from them a few times, I come back because I appreciate the free delivery option they offer. Everything has always been seamless, the one issue I had was solved promptly with no fuss at a... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Я в полном восторге от этого тонального крема! Он идеально ложится на кожу, не ощущается тяжёлым и прекрасно выравнивает тон. Покрытие средней плотности, но легко наслаивается без эффекта маски... もっと見る
企業が回答しました
I can’t say enough about Joveen.com Customer Service!!!! AMAZING! I love my Macom leggings, I have had it almost three weeks now. My skin is noticeably smoother and less cellulite. I actually order... もっと見る
企業が回答しました
Hi I tried to purchase this for my Mum as Christmas has gone and Mothers Day is next, as she liked mine I searched for Butter London Handbag Holiday. Found it but cuticle oil sold out and I got refund... もっと見る
企業情報
当該企業による記述
JOVEEN offers truly transformative skincare products.When it comes to caring for your face, whether you have dry, sensitive, ageing, oily or combination skin , we have industry leading products from innovators and specialists around the world to choose from . If you're new to JOVEEN, you won't just find any fad skincare line. What you will find is a complete range of beauty products that includes our exceptional daily skincare routine: Cleansing, Serum, Moisturiser, SPF's and Hair and Lash Boosters. What do you look for in skincare and Beauty products? You want a company that understands your needs; products that actually deliver what they say, staff and innovators that continually train and educate; and service department that is available for your 24/7. We offer truly transformative products. Beauty and Skincare are so much more than products; and our commitment to you is to provide outstanding product and value and the kind of customer service that makes the whole buying experience enjoyable. Our worldwide customer base expect the Best and we appreciate that you see JOVEEN as your go-to-store for anything skincare . We love that! Catch up with the latest beauty trends in our blog section, and discover why we're leading the way in anti-aging beauty and skincare.
連絡先
Heathman's Road 7, SW6, London, 英国
- 020 8144 2681
- customercare@joveen.com
- www.joveen.com
4.7
優良
176件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Very quick delivery and love the tinted…
Very quick delivery and love the tinted moisturiser
2024年1月16日
JOVEEN からの回答
Dear Julie,
Thank you so much for your lovely feedback!
We’re thrilled to hear you love your product.
We value and appreciate your comments.
Your feedback always helps us to maintain and improve our services.
Take care and have a lovely day.
Best regards,
The JOVEEN Team
Fast delivery
Fast delivery, only just started using the item so cannot say if it works are not.
2024年1月11日
JOVEEN からの回答
Dear Carol,
Thank you so much for taking the time to share your feedback .
Your review always helps us to maintain and improve our services. Should you happen to have any question about your item . Please don't hesitate to contact us and we will be delighted to assist.
Kind regards
The JOVEEN Team
Good prices and great range of…
Good prices and great range of products. Customer service replied really fast when I needed an update and my order was delivered on time.
I will definitely purchase again!
2024年1月17日
自発的なレビュー
JOVEEN からの回答
Dear Denisa,
Thank you so much for taking the time to share your kind words about our customer service team.
We appreciate your support, and we hope to serve you again in the future.
Best regards,
The JOVEEN Team
Amazing products
Really happy with how quick my delivery came and so happy with my product’s aswell as the service. Thank you I will definitely order again soon.
2024年1月12日
JOVEEN からの回答
Dear Adriarna,
Thank you for sharing your positive experience with Joveen.
We appreciate your support and look forward to your next order!
Best regards,
The Joveen Team
High quality products and staff
I recently purchased the Dermaroller set HC902 with Joveen and was thoroughly impressed with the exceptional customer service and high-quality products they provided. The product I purchased not only met but exceeded my expectations, I highly recommend Joveen to anyone in search of top-notch products and a truly remarkable customer experience.
2023年12月21日
自発的なレビュー
JOVEEN からの回答
Dear Haris,
Thank you so much for taking the time to share your feedback.
We appreciate your support and we hope to serve you again in the future.
Best regards,
The Joveen Team
I haven’t received it yet.
2023年12月23日
JOVEEN からの回答
Dear Georgina,
Thank you for taking the time to share your review. We're sorry to hear you haven't received.
your package. It was despatched next day via Royal Mail tracked and signed service on the 22nd December.
An email has been sent with tracking number.
A customer care team will be in touch to assist you further.
Best regards,
The JOVEEN Team
Quick delivery i was v impressed xx
2023年12月15日
Very speedy and efficient delivery and…
Very speedy and efficient delivery and the best price.
2023年12月13日
Great Products and service 🔥
2023年12月13日
Great service
Great service, ordered my items in the afternoon and they come the following morning.
2023年12月5日
Great customer service
Great customer service. Advice always available. Prompt responses and posting out of orders.
2023年11月21日
JOVEEN からの回答
Dear Frances,
Thank you so much for taking the time to share your feedback.
We are delighted to hear that you have had a positive experience . Providing the best customer experience is out top priority.
We appreciate your support and look forward to your next order.
Best regards,
The JOVEEN Team
Great presentation,personalised to…
Great presentation,personalised to customer, packed with care and love
2023年11月18日
JOVEEN からの回答
Dear Rachna,
Thank you so much for taking the time to share your feedback.
We are thrilled to hear that you have had such positive experience with our products, customer service, and order fulfilment.
Have a wonderful day !
Best regards,
The Joveen Team
Amazing service
Amazing service ! Would highly recommend this company.I had an issue with my order ( nothing to do with Joveen, I hasten to add!) and they replaced the item without any question.Their aftercare service is wonderful!
2023年11月14日
自発的なレビュー
JOVEEN からの回答
Dear Iwona,
Thank you for taking the time to share your experience.
Best regards,
The JOVEEN Team
Quick delivery
2023年9月12日
X3M EGF PURE LIQUID.
I received the purchase quick enough.
The product is working for me my acne scars are fading after just a week.
LINDA
2023年8月31日
JOVEEN からの回答
Dear Linda,
Thank you so much for taking the time to write your review .
We are thrilled that you had a positive experience . We do all we can to provide our customers with the best products and customer support .
Stay safe and enjoy the rest of your day .
Best regards,
The Joveen Team
Excellent service
The price of the product was good value and was delivered in a couple of days. Would recommend this company
2023年8月31日
Ítem not arrived
I ordered and paid especially for next day delivery, it has now been a week and product has still not arrived. I emailed and got a reply blaming the bank holiday when that would only delay for one day and doesn’t explain why I still have not received. Emailed again to chase and am now being ignored
2023年8月29日
自発的なレビュー
JOVEEN からの回答
Dear Natalie,
Thank you for your review.
Please note customer satisfaction is our number one priority.
We’re incredibly sorry for any inconvenience.
Your package was delayed due to bank holiday.
We’ve refunded the delivery charge to your account.
Your email was not ignored, our customer care tried to contact you via email and phone.
We’ll endeavour to serve you better on your next order.
Kind regards,
Joveen Team
Prompt delivery
Prompt delivery. Good prices. Will be using website again & would recommend.
2023年8月13日
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。