Jovonna London ロゎ
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Jovonna London レビュヌ 

187
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TrustScore 5段階評䟡の4

4.1

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レビュアヌのコメントを芋おみたしょう

5぀星のうち1の評䟡

I have tried to contact you, but it has been impossible. I placed an order from Colombia nearly three months ago, and it still hasn’t arrived; however, it is impossible to get a response. I think I’ve... もっず芋る

5぀星のうち5の評䟡

I discovered this shop in Marylebone on Saturday 😱 omg the quality and designs are outstanding. Really on trend but more unique than the high street. The in store assistants are absolute darlings... もっず芋る

5぀星のうち5の評䟡

Jovonna was recommended to me by my sister who recently made a purchase. The quality of her coat, was pheonomal. Jovoanna's website is easy to navigate with plenty of images of each product. Hassel f... もっず芋る

5぀星のうち5の評䟡

Excellent service from Jovanna London saw a coat I wanted and loved from a local boutique but did not have my size. I contacted customer service who informed me of launch date and I was able to order... もっず芋る

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䌁業情報

  1. ファッション アクセサリヌ店

圓該䌁業による蚘述

Independent London-based label, Jovonna London, offers a transitional wardrobe where classic silhouettes meet modern tailoring and embellishment. Consistently inspired by London’s unique fashion scene, Creative Director, Jojo, fuses a modern and feminine approach to style and design.

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4.1

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TrustScore 5段階評䟡の4

187件のレビュヌ

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4.1

すべおのレビュヌ

(187)

過去12か月のレビュヌ数: 12件

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5぀星のうち5の評䟡

#5359955149048 great experience

2023幎11月8日
自発的なレビュヌ
Jovonna London ロゎ

Jovonna London からの回答

I extend my sincere gratitude for your invaluable support. Your feedback holds great significance to us, and we deeply appreciate the time and consideration you have dedicated to sharing your thoughts.

Your insights contribute significantly to our ongoing efforts to enhance our products/services, and we are genuinely thankful for your continued partnership.

Thank you once again for your support, and please rest assured that your feedback is highly regarded.

5぀星のうち3の評䟡

After almost 3 weeks I received my


After almost 3 weeks I received my order. Unfortunately the return request didn’t work and it’s so annoying. I’m just exhausted of texting the customer service
I really love the item the quality is nice and beautiful but I want to return one coat but it doesn’t work and it’s really depressing for a costumer to wait and do all the stuff because one order 😩

Order: 12356
Oct 10, 2023

Kind regards
Sosan

2023幎10月23日
自発的なレビュヌ
5぀星のうち3の評䟡

I recieved the wrong colour of blouse

2023幎10月22日
自発的なレビュヌ
Jovonna London ロゎ

Jovonna London からの回答

Hi Ran, thank you for your review.

We apologise for the mistake on our end! Could you please give us an email so we can double check that this has been dealt with promptly enquiry@jovonnalondon.com  Thank you!

5぀星のうち1の評䟡

They kept my money

I had one of the most horrible experience ever. I bought a top weeks ago online which was too big for me so I had to return it. Unfortunately, I didn’t not get back my money because they do not refund if you purchase on sale. This is a real fraud, I would encourage people not to buy from them. Customer service rude and unprofessional.

2023幎10月18日
自発的なレビュヌ
Jovonna London ロゎ

Jovonna London からの回答

Hi Francesca,

We are sorry that you feel this way, unfortunately our policy does state that final sale items are only credited and not refunded. We hope that in the future your experience is plain sailing, and we are working on making this policy more apparent. Thank you.

5぀星のうち5の評䟡

Excellent product Excellent service.

Excellent product Excellent service. I love the fact this is an independent family owned company selling beautifully made and styled garments. I ordered my coat on line. It was delivered within two days and I am over the moon with it's fit and quality. I highly recommend Jovonna.

2023幎10月12日
自発的なレビュヌ
5぀星のうち1の評䟡

return not working

i am trying to arrange a return - the portal is not accepting my details, and no one is answering the phone or my email. very disappointed. has anyone else had such an issue
i also had a problem claiming the new customer discount

2023幎10月10日
自発的なレビュヌ
Jovonna London ロゎ

Jovonna London からの回答

Hi Rebecca, we are sorry for any issues you may have come across whilst shopping with us.
We have checked our customer service email inbox and haven’t received any emails from you. Can you please double check you are sending you emails to the correct address enquiry@jovonnalondon.com We look forward to hearing from you and resolving any issues.

5぀星のうち5の評䟡

Simply Beautiful & Timeless

I somehow stumbled across this website and the products are quite beautiful with vintage-romantic touches. It was quite easy to find the products you are hoping to find and they updated you really well. I really hope they will continue with their timeless designs of simplicity and elegance in this website! #5329811308792

2023幎10月7日
自発的なレビュヌ

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