JP Goldman レビュー 

I have recently moved house and my solicitor, Craig Deacon, worked really well on my behalf to ensure my move was completed on time. He was professional throughout and answered all my questions via email and telephone in a timely manner. He communicated well with estate agents and the other solicitors to make my move possible and I highly recommend him.

I'd describe overall experience as okayish.
In the end purchase ended successfully, but there were several problems along the way.

Main one - total lack of communication. I believe I'd never received any update on the state of the process on their initiative until the very last stages. Every time I had to call and ask. They have an app that supposedly should help you follow the process - mine is still showing the very the first stage "in progress", despite the completion has already been done. Why do they make you install it if they never update status in there - no idea. I've asked them several times to update it in the app - it's never been done.

There was also a weird delay for several weeks in the beginning of the process, when seller's solicitors were saying they sent draft contract, and JP Goldman said they didn't receive it. I'm not sure who to blame for that, but it wasn't resolved until I called them several times.

In total process of purchasing a flat with no chain from accepted offer to completion took a bit more than 3 months. Not the worst result, but definitely could have been better

A pleasure to deal with! Every phone call answered. Every email responded to promptly. Would certainly recommend using JP Goldman

JP Goldman have been excellent, they recently sold my Dad’s property and made the entire experience so easy. They are professional, efficient and respond quickly to all enquiries. Special thank you to Josh & Mandy who are so nice to deal with and the rest of the team at JP Goldman.

Just completed our purchased with the help of JP Goldman. I moved to JP Goldman from my previous firm because my original case dealer was leaving the firm. So there was some delay in getting things started from the legal side and I was not sure what to expect due to some split reviews online and some slight delays in finding my way with the new firm. Once my case handler Jake got on the case, it went all smoothly, he was professional, efficient and focused. He was straight to the point and was flexible to meet client's needs. Only got to speak to Jake once over the phone, but he pushed the case forward steadily. I find the support from Gabby and Josh very helpful, and the new business team and reception team were swift too in most cases. Also very competitive quote. Overall, very happy with my experience, and I think Jake is super busy, so thank you!

Also to mention, Andy from the New Enquiries Team for JP Goldman was excellent too, through him I decided to give it a go because he was knowledgeable and gave speedy responses. Thank you too.

Excellent service, quick & efficient - the team were supportive throughout my whole flat purchasing experience. I had some hiccups along the way and they helped me through it - highly recommended!

From the very beginning of my journey with this firm they have been very clear, precise and informative with everything I needed. Craig was a pleasure to deal with and helped make everything easy for me in every way possible in a professional manner.

We dealt with Craig Deacon who made what became a stressful experience bearable. Matters got complicated towards the final stages of our house purchase however Craig kept on top of it keeping us regularly informed with progress or lack of progress at times. He was always pleasant and did what he said he would do. We were ready to pull out but we made it with Craig's help.

Fab team . Made the process so painless and, as a first-time buyer , was very reassuring and always had time to take my calls.
Process went really quickly, and even my mortgage broker commented how smooth it all went .
Funds requested in plenty of time .
Special thanks to Jake and Gabby for all your support.
I will definitely use this firm in the future.

I just bought an Apartment with the Help of JP Goldman, Rebecca, and Craig were excellent and extremely helpful in every way, Taking all the stress away. I would recommend that all my friends; and ' anyone who needs a solicitor to use them.

I got introduced to this company by my mortgage advisor and Allison was my main point of contact. She gave me all the information I needed to know and was very quick and efficient in replying my emails. The whole process was very smooth and will recommend JP Goldman to my friends and family.

We have recently completed the purchase of our first house with JP Goldman. It’s a stressful experience buying a house, but Dan and Rebecca ensured the process was smooth. Both were quick to answer any questions we had in relation to the purchase of our first home. Dan happily met up with us in person on several occasions to ensure that we understand some of the complexities reported back from the sellers’ solicitors. Rebecca updated weekly on developments. We plan to sell our home in four years and will be using JP Goldman again to handle our conveyancing. Thank you both Joe and Judith

Used Goldmans for a couple of things. Always found them professional, polite and prompt. Would 100% recommend them.

Fantastic communication. Dan has kept us informed about everything, every step of the way and made the process so much easier. Very professional throughout. Would definitely recommend them and would use them again for any other legal matters we might have.

I am greatly impressed with the service received from this company. My son purchased a shared ownership flat and I dealt with all necessary legal correspondence. The service was fast and efficient. Communication was excellent and nothing was ever too much trouble. The I liaised with three members of the team at different times and everyone was courteous polite and helpful. I would highly recommend them.

I have just completed the sale of my house of 35 years not wanting to sell but it was the right thing to do. Rebecca at JP Goldman was my point of contact and she could not have done more, anyone who thinks you can sell a house overnight is misguided, my house went through in a resonable time frame and I am satisfied that not only Rebecca but the rest of the staff at JP Goldman know what they are doing.
Graham Ralph

Ignore the negative reviews on here, I had 5* service from Ali, she was fantastic from beginning to end. Really made me feel at ease and kept me updated all the time. Very quick turnaround and brilliant customer service. I wouldn't hesitate to use again.

Avoid this company. It was awful trying to get any information from them. Total lack of transparency. I asked them to expedite a purchase but they dragged their feet. When signing up with them I asked "Do you need anything else to get started?" and was advised that they didn't. Weeks later I received an email from a paralegal asking when I was going to pay a fee for searches to be started. Never any contact with the solicitors, only one sentence replies from paralegals. Service and contact is so bad that their email footer "More Time dedicated to you" seems sarcastic. I am now using a different local firm and the comparison is astounding. Really good communication and really helpful staff. Use Michael Taylor & Co instead

I hope everyone just avoid this company, they will not reply to any emails and app communication.

Everyone in the purchase is waiting for them, and they are no longer willing to provide any updates.

They are lack of internal communication, different staff replies different answers.

It is a really bad experience of using their seevice.

Just don't use this company. Buying and selling a home is stressful enough. But they have made the process for all involved stressful and almost unbearable. I have estate agents contacting me EVERY single week due to poor communication from JP. Currently everyone is waiting to go and are waiting on a reply from them to last minute questions. Despite knowing I have an extremely difficult family situation and wanted to move by this week. They have so far sat with the questions for 2 weeks without bothering to respond. I have phoned countless times and are fobbed off or lied to. I am sick of spending my life apologising for their poor service and having processes delayed because they can't be bothered. Just save your own mental welfare and dont use this company. Honestly, the stress is just not worth it. If it's too late for you however like me, save all communications, time line all events including the estate agents chasing etc. That's what the Legal Ombudsman has advised me to do.