I would like to thank Craig and Dylan for their professionalism and excellent support with my Policy. Things are always easier when you have such friendly, professional and helpful people on the... ãã£ãšèŠã
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I find the site particularly difficult to navigate and ALWAYS end up having to speak to an advisor. If you are renewing a policy you can no longer pay over the phone so I go to "renew" but it never w... ãã£ãšèŠã
Q: How do you rate an insurance company once you get past the quote? A: By having to make a claim. I'm giving 1 star review because 10 weeks later, despite being appointed a loss adjuster (app... ãã£ãšèŠã
Craig was extremely helpful as I was slightly panicked because my renewal was late due to a misunderstanding on my part. He guided me carefully through the process during our phone call and made every... ãã£ãšèŠã
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Just Landlords ã«ã€ããŠ
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View our products and get a quote
Just Landlords
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- Just Landlords is a specialist insurance provider for residential homes that are tenanted, unoccupied, or used as holiday homes or second homes. We also provide rent guarantee insurance for landlords.
- We have been providing property insurance since 1998, and in 2019 we became part of the Arthur J Gallagher & Co. Group of companies. These days, landlords can choose from many different landlord insurance providers, each promising to get them the best deal. However, at Just Landlords, we believe that saving money on your landlord insurance is only beneficial if you also have a policy that fully protects you and your business. We provide landlord insurance that is competitively priced and provides cover that most other providers simply do not want to offer. Don't just take our word for it, have a read of the extensive cover we provide and compare it with your existing policy. We feel confident that you will be surprised to see how much more cover our policy offers and that we really do provide real peace of mind. Regardless of the size of your property portfolio, location or property type, we provide a landlord insurance policy that will suit you.
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Swift response, my question answered!
I got through on the phone line very quickly, had a question which Alex was able to answer with ease, and I felt reassured that I had got the info I was looking for.
All good!

Just Landlords ããã®åç
Alex was helpful and explained the d/dâŠ
Alex was helpful and explained the d/d system

Just Landlords ããã®åç
Alex was pleasant and helpful on theâŠ
Alex was pleasant and helpful on the phone. The only negative was in the paperwork of the renewal email, which did not make it clear the best way to pay, it simply said, please contact...

Just Landlords ããã®åç
Helpful supportive service agent

Just Landlords ããã®åç
The phone was answered within one ring
The phone was answered within one ring, the request was actioned by the same person and completed within several minutes. all perfectly clear. How refreshing.

Just Landlords ããã®åç
A prompt and helpful response
I spoke with Alex today who was extremely helpful. He double checked some information for us and responded promptly to our enquiry.

Just Landlords ããã®åç
Andrea,who has helped me previously
Andrea,who has helped me previously, is very professional and efficient. I like that she remembers me even though she must deal with 100s of customers every week. She is also very knowledgeable

Just Landlords ããã®åç
Happy customer
Andrea (customer help) was polite, easy to understand, listened well, didn't prattle on unnecessarily, and resolved my queries quickly and effectively.

Just Landlords ããã®åç
Thanks Andrea on the renewal!
Just had a very positive experience on my Just Landlords renewal. Having been with them for a decade, I'd seen my landlord insurance go up £100 in the last 2 years (with no claims). So gave JL a call on my latest renewal. Talked to Andrea who was v helpful in getting the quote down - increased the excess and lowered the index-linked contents. Felt that my concerns were genuinely addressed. Thanks Andrea!

Just Landlords ããã®åç
Great Value and excellent customer service
Been with JustLandlords for over a decade; they are very competitive and knowledgeable, providing discounted portfolio policies and great customer service. They make it easy for Landlords to switch from occupied to unoccupied and they are always easy to speak to if you have a query or concern. Andrea, Alex and all the Team are brilliant.
10/10.

Just Landlords ããã®åç
Friendly
Friendly, helpfull advice on how to renew policy. Always got a good price for the cover from this company.

Just Landlords ããã®åç
Very clear communication
Very clear communication, able to give quick answers to queries.

Just Landlords ããã®åç
Efficient and Friendly service
I spoke with Andrea who was extremely helpful. She dealt with my queries confidently, was informative and a pleasure to talk to.

Just Landlords ããã®åç
Inconsistent reasons for increasing exisiting policy cost
I have 2 properties insured by Just Landlords, virtually identical. One I renewed in July and the cost went up considerably with JL saying they have increased the rebuild cost to index linking. Now I have to renew the other flat and they have increased the cost by 19% but have not increase the rebuild cost.
They are not been truthful why one property has to increase the rebuild cost and the other does not, in a space of two months. All smoke and mirrors. Very disappointing.

Just Landlords ããã®åç
The advisor was precise in helping meâŠ
The advisor was precise in helping me through the renewal of a lapsed policy. Made things quick and simple
Contents only cover
You were able to answer my specific query regarding providing cover for Contents and Public Liability only for a self-contained flat forming part of a large block, where the Buildings are insured separately under a 'block policy'.

Just Landlords ããã®åç
expensive
expensive - 24% and 16% increase over last 2 years.
Have to have insurance, hope never to test it out and claim !
Admin fees up from £20 to £90.
First class service from Just Landlords
Just Landlords have always responded quickly and efficiently to any queries, and when there was a major claim, they dealt with it brilliantly. This morning Arthur handled my problem professionally and with patience. I am happy to say all is now well. Thanks Arthur.

Just Landlords ããã®åç
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