KDE Ltd Electrical, Plumbing and Central Heating レビュヌ 

387
•
TrustScore 5段階評䟡の3.5

3.7

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レビュアヌのコメントを芋おみたしょう

5぀星のうち1の評䟡

I had previously recommended KDE, but no longer. An absolute rip off and unhelpful company. With £180 for a call out and another £190 to reseal a shower tray this is extortionate. They eve... もっず芋る

5぀星のうち5の評䟡

Ann was Fantastic! Professional yet down to earth, introduced herself and got the job done, will definitely use again, after messaging about 4 plumbers to no response or even reading messages, from bo... もっず芋る

5぀星のうち5の評䟡

The fitters arrived on time and they carefully covered our carpets with a protective plastic sheet, then started removing the old boiler & fitted the new one. The old central heating pipes needed repl... もっず芋る

5぀星のうち5の評䟡

Late call for a gas leak identified by Cadent. Called out KDE and they said they'd have some round within half an hour, Engineer called Ed turned up, and on time. Confirmed the Cadent diagnosis and th... もっず芋る

䌁業情報

  1. 電気工
  2. ・
  3. ラゞ゚ヌタヌ修理業
  4. 倧工
  5. 電気機噚蚭眮サヌビス
  6. 配管工
  7. 济宀リフォヌム業

圓該䌁業による蚘述

ELECTRICAL, PLUMBING, HEATING AND BATHROOM EXPERTS. A family-run business since 1989, KDE has over 30 years’ experience providing Electrical, Plumbing, Heating and Bathroom services across Cheshire and North Wales. KDE is built on an exceptional reputation for first-class customer care, reliability, competitive prices and all-round quality. Our friendly, knowledgeable team are fully qualified and will do everything they can to understand your needs and requirements. Whether you need an electrician, an emergency plumber, a qualified gas and heating engineer or assistance with your bathroom or kitchen installation, our team can deliver any job in your home safely and efficiently to an exceptional standard. We’re also available 24 hours a day, seven days a week to assist with any emergency situation in your home, so rest assured you’re in safe hands with KDE.


連絡先

3.7

たあたあ

TrustScore 5段階評䟡の3.5

387件のレビュヌ

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3.7

すべおのレビュヌ

(387)

過去12か月のレビュヌ数: 6ä»¶

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5぀星のうち5の評䟡

Excellent service & great continuity

We had a number of lighting and electrical issues to address, requiring a number of visits from KDE. All bookings were made efficiently by the friendly booking staff, who kindly sent electrician Jim each time. Jim is brilliant, and having the continuity was great.

2024幎1月22日
自発的なレビュヌ
KDE Ltd Electrical, Plumbing and Central Heating ロゎ

KDE Ltd Electrical, Plumbing and Central Heating からの回答

Thank you so much sometime faults are not as straight forward as they seem so thank you for your patience, ill pass the lovely feedback on to Jim.

5぀星のうち5の評䟡

Aaron To The Rescue

Aaron was great when he came to our home to help with our broken boiler. It’s only 18 months old but wasn’t running hot water.
Aaron came out sorted the issue, serviced the boiler and also sorted the boiler manufacturer to come to our property to complete the last remaining issue.
Used KDE a few times and recommended to others who have used them in our street.
Impressed with their punctuality, speed and overall knowledge of the systems they supply, fit and service.

2024幎1月23日
自発的なレビュヌ
KDE Ltd Electrical, Plumbing and Central Heating ロゎ

KDE Ltd Electrical, Plumbing and Central Heating からの回答

Thank you for the lovely review

5぀星のうち1の評䟡

Oh dear!

I approached KDE because I had used them in the past and had a relatively positive experience. The work was a simple domestic job to replace a kitchen socket, a couple of replacement smoke detectors and to investigate an outside security light. No one arrived on the day it was booked for, a Friday, and I had no phone call. Two technicians arrived unannounced on the Monday when, fortunately, we were at home. The main work took 1 hour, with one of them mostly holding the ladder. I was somewhat surprised to find the technicians still sat in their van outside my house an hour later. When I queried this, and asked if I was still being billed for 4 hours, I got sent tracking details for the van to show it was on site for that time. All fine then!!

I have had no sensible response regarding this so, in the end, decided to pay up for the full hours instead rather than waste further time with them on this. I hope this review is useful to anybody else considering using their services - perhaps get them to bill for the actual time taken rather than an inflated/obfuscated estimate. Or, better still, look elsewhere.

2023幎12月8日
自発的なレビュヌ
KDE Ltd Electrical, Plumbing and Central Heating ロゎ

KDE Ltd Electrical, Plumbing and Central Heating からの回答

Good afternoon thank you for providing a review, I have however replied to you on google regarding this. If you would like to discuss this further please give our satisfaction team a call and we would be pleased to discuss this 01928 711444 and ask for Sarah.

5぀星のうち5の評䟡

Engineer friendly

Engineer friendly, polite, and efficient. I will be booking my annual services with KDE.

2024幎1月17日
自発的なレビュヌ
KDE Ltd Electrical, Plumbing and Central Heating ロゎ

KDE Ltd Electrical, Plumbing and Central Heating からの回答

This is great to hear

5぀星のうち5の評䟡

Wayne the electrician was excellent

Wayne the electrician was excellent. Friendly, professional and very experienced.

2024幎1月16日
自発的なレビュヌ
KDE Ltd Electrical, Plumbing and Central Heating ロゎ

KDE Ltd Electrical, Plumbing and Central Heating からの回答

Thank you for the lovely review I will pass on to Wayne

5぀星のうち5の評䟡

Always a great job done

Always a great job done. All the jobs I have had done. The staff and individuals sent out to repair or install. Each and everyone pleasant and respectful and happy with work carried out. Would highly recommend.

2024幎1月16日
自発的なレビュヌ
KDE Ltd Electrical, Plumbing and Central Heating ロゎ

KDE Ltd Electrical, Plumbing and Central Heating からの回答

Thank you for the lovely review its very much appreciated, we will pass on to individuals involved

5぀星のうち5の評䟡

We had 3 lads visit our property to fix


We had 3 lads visit our property to fix some new sockets in our kitchen. They were very professional and just lovely lads in general. Very happy with our new sockets and they cleaned everything up afterwards which was perfect. Thanks so much!
Demi-Lee

2024幎1月12日
自発的なレビュヌ
KDE Ltd Electrical, Plumbing and Central Heating ロゎ

KDE Ltd Electrical, Plumbing and Central Heating からの回答

Thank you for the review I will pass on to the engineers who attended

5぀星のうち5の評䟡

KDE has all the benefits of British gas


KDE has all the benefits of British gas without the high cost .
Extremely happy with their service , professionalism and their after service.

2024幎1月11日
自発的なレビュヌ
KDE Ltd Electrical, Plumbing and Central Heating ロゎ

KDE Ltd Electrical, Plumbing and Central Heating からの回答

Thanks for the lovely review its much appreciated, we are happy you are happy with the service

5぀星のうち5の評䟡

Excellent work by Mathew

Excellent work by Mathew. He went to great lengths to find the problem with my heating and helped me with problems. He is a star worker. I cannot speak too highly of him.

2024幎1月10日
自発的なレビュヌ
KDE Ltd Electrical, Plumbing and Central Heating ロゎ

KDE Ltd Electrical, Plumbing and Central Heating からの回答

Thank you so much I have passed this feedback on to the engineer

5぀星のうち5の評䟡

Extremely efficient and on time

Arrived on time after giving phoning us to say he’d be 15 minutes.
Extremely efficient and knowledgeable, also explained the problems and what he was doing to rectify the problems.
Totally satisfied with the completed job, many thanks.

2024幎1月10日
自発的なレビュヌ
KDE Ltd Electrical, Plumbing and Central Heating ロゎ

KDE Ltd Electrical, Plumbing and Central Heating からの回答

Thank you so much for this lovely review, if you could let me know your job reference number id appreciate it as id like to pass this feed back on to our engineer.

5぀星のうち5の評䟡

Boiler service

KDE installed a new boiler for us last year which we have been very happy with, today's visit was to give it it's first service.
The engineer turned up on time was polite and did a full service on the boiler, when the service was completed the engineer made sure everything was clean and tidy before he left.

2024幎1月9日
自発的なレビュヌ
KDE Ltd Electrical, Plumbing and Central Heating ロゎ

KDE Ltd Electrical, Plumbing and Central Heating からの回答

Thank you for taking the time to review us, we are happy you have had a great service.

5぀星のうち5の評䟡

annual boiler service

on time for appointment

2024幎1月9日
自発的なレビュヌ
KDE Ltd Electrical, Plumbing and Central Heating ロゎ

KDE Ltd Electrical, Plumbing and Central Heating からの回答

thank you for taking the time to review

5぀星のうち5の評䟡

I have used KDE f since 2016 and have


I have used KDE f since 2016 and have found them to be very reliable and competent in their work, in electrical, plumbing and bathroom installation.

2024幎1月8日
自発的なレビュヌ
KDE Ltd Electrical, Plumbing and Central Heating ロゎ

KDE Ltd Electrical, Plumbing and Central Heating からの回答

Thank you for the review, its much appreciated

5぀星のうち5の評䟡

Nice and quick gas service

Nice and quick gas service. Easy to set up the appointment and they were very polite. Would definitely recommend.

2024幎1月5日
自発的なレビュヌ
KDE Ltd Electrical, Plumbing and Central Heating ロゎ

KDE Ltd Electrical, Plumbing and Central Heating からの回答

Thank you I have passed this info on to the team

5぀星のうち5の評䟡

Ed and his colleagues did a good job


Ed and his colleagues did a good job quickly fitting a new central heating boiler today

2024幎1月4日
自発的なレビュヌ
KDE Ltd Electrical, Plumbing and Central Heating ロゎ

KDE Ltd Electrical, Plumbing and Central Heating からの回答

Thank you for the fantastic review we will pass this on to Ed and the other staff who worked on your boiler.

5぀星のうち4の評䟡

Happy customer

I was happy with the prompt response to a problem with a gas boiler. The fault was identified, the replacement ordered and fitted on the date given.
Job reference 282845-001

2023幎12月15日
自発的なレビュヌ
KDE Ltd Electrical, Plumbing and Central Heating ロゎ

KDE Ltd Electrical, Plumbing and Central Heating からの回答

Thank you for the review - If possible can you let me know your job reference number I would like to pass the feedback on to the staff involved.

5぀星のうち1の評䟡

Absolute Rip Off!

Absolute Rip Off!
We were charged almost £1000 for a bit of electric work. They came initially to carry out the EICR and found a defect. That cost about £160. Then they came back to investigate where the issue was (which my husband had already discovered in half an hour) However that cost us another £200. Then they came back to fix the issue and that cost us over £500! just to put an armoured cable around the house! We would NEVER use them again. They simply overcharge! Such a rip off Avoid if you don't want to be ripped off!

2023幎10月14日
自発的なレビュヌ
KDE Ltd Electrical, Plumbing and Central Heating ロゎ

KDE Ltd Electrical, Plumbing and Central Heating からの回答

It is very disappointing to hear that you think we have over charged, if you get in touch with our office enquiries@kde-ltd.co.uk I can get this looked into for. It certainly is no the aim to overcharge and I would be more than happy to have this looked in to for you.

5぀星のうち5の評䟡

Leak detective!

KDE responds promptly and efficiently when they are needed. Staff are courteous, helpful and get on with the job competently. Today a KDE plumber visited to help diagnose a very elusive leak. After thorough investigation, a number of possible sources were ruled out and options were suggested for further monitoring. A useful visit: professional, knowledgeable and pleasant.

2023幎12月21日
自発的なレビュヌ
KDE Ltd Electrical, Plumbing and Central Heating ロゎ

KDE Ltd Electrical, Plumbing and Central Heating からの回答

Thank you so much for a great review

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