Keenans Estate Agents レビュー 

579
•
TrustScore 5段階評価の4.5

4.5

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5つ星のうち5の評価

I would highly recommend Molly at Keenans. She was absolutely brilliant throughout the whole process of purchasing my house. She was professional, friendly and always kept me updated at every st... もっと見る

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5つ星のうち5の評価

Thank you so much to the whole team at Keenan’s who have all been so professional, helpful, and friendly. A particular massive thank you to Katie Bagot who was so kind and reassuring. She genuinely ca... もっと見る

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5つ星のうち5の評価

I cannot recommend Keenans enough. Ella Walmsley dealt with my house purchase, and she communicated clearly throughout the process. Ella always kept me up to date with developments, and she took the... もっと見る

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5つ星のうち5の評価

Ella & Keenans were very good selling my property, very professional start to finish. After buyers pulled out near exchange at the 11th hour, Ella was quick to agree to a new sale with a lady that... もっと見る

企業が回答しました

企業情報

  1. 不動産業

当該企業による記述

Keenans are an independent family founded Estate Agency covering Greater Manchester and East Lancashire. We have grown over the years to accommodate and enable more for our clients. Consistently seeking to go above and beyond and cater for all your property service needs under one roof, we’re property people through and through. We started in 2010 as a family-run business and have grown to become one of the North West’s leading estate agents for selling and letting property. We sell and let properties across our region including Hyndburn, Blackburn, Rossendale, Burnley, Pendle, Clitheroe, Rochdale, Manchester, Swinton, Bury and all areas in between. Our considerable size and reach across the North West means we can access more buyers, tenants and properties. We can also scale our services to provide unrivalled solutions for marketing, technology and range of property services for clients. Hard work and going the extra mile is routine at Keenans. Embracing modern technology with a perfect mix of traditional marketing, we never stop evolving to showcase our properties in the best way to deliver results that really matter.


連絡先

4.5

優良

TrustScore 5段階評価の4.5

579件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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ネガティブなレビューの 76%に回答しています

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4.5

すべてのレビュー

(579)

過去12か月のレビュー数: 150件

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5つ星のうち5の評価

Highly recommend

This is a little bit late but I just need to rave about Madison. She has been there every step of the way during the process of me buying my house. Madison was always upfront about what was going on and had my back to help chase things to ensure things were completed on time. Madison has been very approachable and friendly and I would highly recommend x

2026年3月6日
自発的なレビュー
Keenans Estate Agents ロゴ

Keenans Estate Agents からの回答

Thank you, Isabelle!

5つ星のうち5の評価

Outstanding service

The overall experience of Keenans Estate Agent was very positive from the valuation right through to the end. Ella Walmsley from the sale progression team was exemplary throughout. Her communication from the beginning was outstanding and she had our best interests at every turn. Things did get quite stressful towards the end as they do in a house sale however Ella handled the process beautifully and kept everything moving through the chain. Her approach was professional yet friendly and empathic. Thoroughly recommended, thank you Keenans

2026年3月20日
自発的なレビュー
Keenans Estate Agents ロゴ

Keenans Estate Agents からの回答

Thank you so much, Kate!

5つ星のうち3の評価

Had good communication with Keenan’s…

Had good communication with Keenan’s who were working for the sellers of the property was buying. The only thing I would suggest would be a nice gesture to someone who is spending a lot of money would be a welcome gift to new home think this would be a lovely finishing touch.

2026年3月10日
自発的なレビュー
Keenans Estate Agents ロゴ

Keenans Estate Agents からの回答

We appreciate your comments Theresa. Thank you for taking the time to let us know, all the best in your new home.

5つ星のうち5の評価

Molly @ Keenans has been a consistent point of contact

Molly @ Keenans has been a consistent point of contact throughout our purchase. She kept us fully informed at every stage, promptly passed on updates from both solicitors, and made sure we always knew where things stood. Her communication has been reliable, proactive, and genuinely helpful from start to finish.

2026年3月9日
自発的なレビュー
Keenans Estate Agents ロゴ

Keenans Estate Agents からの回答

Thank you Graeme!

5つ星のうち5の評価

Both bought and sold a home with…

Both bought and sold a home with Keenan’s using the Clitheroe branch. faultless from start to finish, Richard dealt with both properties and nothing was too much - extremely knowledgable and accommodating for viewings and property information.
Communication was amazing, none of this being put on hold or ‘I’ll call you back’ they had answers straight away, Jonathan was extremely helpful especially when it came to solicitors and information, he spoke at a level we understood rather than confusing legal jargon, also helped push things along when the chain slowed by being a key contract for other parties.

2026年3月12日
自発的なレビュー
Keenans Estate Agents ロゴ

Keenans Estate Agents からの回答

This is wonderful to read, thank you!

5つ星のうち5の評価

FANTASTIC SELLING EXPERIENCE

FANTASTIC EXPERIENCE from start to finish. I listed my house for sale with Keenans (Accrington) and successfully sold it within a few weeks, having been on sale with another local agent prior who were not working to sell it at all.

From Sam, Kain and Miana in the Sales Dept to Kieran in the Progression Dept, all the staff have been AMAZING when dealing with phone calls, paperwork and chasing solicitors/buyers on my behalf.

An EXCELLENT estate agent with great staff who are extremely professional, on track with everything, kind, helpful and knowledgeable. Just perfect!

A special mention to 'Kieran' (in Sales Progression). He deserves a 'medal' for all his hard work! My sale wasn't straight forward, but Kieran worked so hard with everything and enabled the sale to be completed in time. He is superb in his role (a credit to Keenans) and deserves to be voted their 'Employee of the year'.

I would highly recommend Keenans in Accrington to anyone wishing to market their home. The service I received was 100% and I'll give them top stars 🌟 If I move again in a few years, I will happily use Keenans Estate Agents again.

🌟THANK YOU FOR EVERYTHING 🌟

Jane Gaunt

2026年2月27日
自発的なレビュー
Keenans Estate Agents ロゴ

Keenans Estate Agents からの回答

Thank you so much for taking the time to share such an incredible review. We’re absolutely delighted to hear that your selling journey with our Accrington team was such a positive one from start to finish. It’s been a pleasure acting on your behalf, and if you ever decide to make a move again in the future, we’ll be here and ready to help.

5つ星のうち5の評価

We have been working with Keenans…

We have been working with Keenans Estate agents over the past 5 years and are very satisfied with the service they provide.
Over the past year Lucie has been working with us when dealing with our properties that we rent. Luci is quick and very efficient if we have any questions and communicates well to keep us updated. Lucie is a pleasure to speak with.

2026年2月27日
自発的なレビュー
Keenans Estate Agents ロゴ

Keenans Estate Agents からの回答

The pleasure is all ours, Gaz. Thank you for taking the time to leave us a review. We look forward to continue working with you, and as always, we're more than happy to help.

5つ星のうち5の評価

5 Star Property Manager

As a property owner I cannot speak highly enough of Kerris Gardiner at Keenans who has been fantastic both with communication, response time and support. She has definitely been a hugely positive impact on my very first landlord/agent experience.
Professional, courteous, thoughtful and supportive.
5 stars for our property manager; Kerris!

2026年3月4日
自発的なレビュー
Keenans Estate Agents ロゴ

Keenans Estate Agents からの回答

Thank you so much for your wonderful review, Alba. We're always happy to help in the future.

5つ星のうち5の評価

Kieran at Keenans was brilliant

I have recently completed a house purchase that Keenans were selling. The whole process took around 9 months and had a lot of ups and downs due to challenges with the sellers’ side.

However, the process was made much easier by the incredible support from Kieran at Keenan’s. He was under no obligation to communicate with us directly (with us being the buyer) but always went above and beyond to ensure we were kept up to date with proceedings. His manner is lovely and he was always very keen to help. Anyone who has him on their side is lucky.

2026年2月18日
自発的なレビュー
Keenans Estate Agents ロゴ

Keenans Estate Agents からの回答

We're delighted that you appreciated Kieran's proactive and informative approach. We wish you all the best in your new home. Thank you.

5つ星のうち5の評価

Highly recommend

Highly recommend! Just recently sold my house and I honestly can’t thank Madison and the rest of the team for all their hard work for completing the sale of my house.

2026年2月27日
自発的なレビュー
Keenans Estate Agents ロゴ

Keenans Estate Agents からの回答

Thank you, Will.

5つ星のうち5の評価

Excellent service

I used Keenan’s to market and sell a property for me. Nikki, my sells progressor was particularly great. When ever I phoned the office, my calls were always promptly answered and if Nikki wasn’t immediately available, my calls would always be returned. I was kept informed of what was going on throughout the whole process and Nikki kept the pressure on all other parties involved to keep things moving and get to a successful conclusion. Excellent work. Well done.

2026年2月27日
自発的なレビュー
Keenans Estate Agents ロゴ

Keenans Estate Agents からの回答

Lovely to hear, Neil. We're so happy that you enjoyed your experience, and we wish you all the best. Thank you.

5つ星のうち5の評価

Very good company to deal with

Very good company to deal with. Fantastic communications at every step of the way that kept me informed and updated as to what was going on, and what was needed. Particular shouts to Alicia at the initial marketing and sale stage, and then to Harry who looked after us while the sale was going through to completion. Both superb communicators and friendly and helpful every time.

2026年2月20日
自発的なレビュー
Keenans Estate Agents ロゴ

Keenans Estate Agents からの回答

Thank you, Simon. We loved reading this!

5つ星のうち5の評価

Thanks for you help Lucie!

My wife and I live 250 miles from the property we rent out through Keenans. We both work full-time. The last 6 months has been quite frenetic from a landlord perspective as there have been a number of dynamic challenges that have presented themselves for us to navigate. We simply don’t have the capacity to deal with them ourselves and Lucie at Keenans has managed our property, the challenges that have been presented and kept us informed of the process and next-steps along the way. She has kept us up-to-date via phone and email in all things and really made life easy for us! She has given us the confidence we’ve needed that our property is in good hands! Thanks for all your help Lucie! We really appreciate it!

2025年12月17日
自発的なレビュー
Keenans Estate Agents ロゴ

Keenans Estate Agents からの回答

John that's fantastic to hear. This is a great testament to Lucie's dedication to delivering top quality customer service, so thank you so much for for taking the time to leave such a wonderful review. We're always happy to help!

5つ星のうち5の評価

Keenans burnley branch

Keenan’s Burnley branch once agreeing to sell a property, always kept me informed of viewings, feedback, cancellations and/or rescheduling.
After sale Molly took control of the file and updated regularly of progress, very well done and would recommend using the agent for sale or purchase.

2026年2月25日
自発的なレビュー
Keenans Estate Agents ロゴ

Keenans Estate Agents からの回答

Thank you, John. Our Burnley team and Molly will really appreciate your kind words.

5つ星のうち5の評価

The staff at the Burnley branch are…

The staff at the Burnley branch are brill. They made my experience of selling and buying an easy process. Happy with every aspect of their help and advice.
Molly from the sales team was also great keeping us updated with the process and advising us when needed.

2026年2月24日
自発的なレビュー
Keenans Estate Agents ロゴ

Keenans Estate Agents からの回答

Thank you, Susan. The team will be delighted to hear this!

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