Super fast delivery and good quality product. The glass was packed with care and well packaged for transport. Customer service great! This is the second time I've ordered from the company and am re... ãã£ãšèŠã
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I ordered a dog dad t shirt. Delivery very quick, within a couple of days of ordering. Quality is good. Cost was reasonable. Would definitely order from this company again. Thank you
I believe exceptional customer service deserves some recognition. I ordered an engraved glass for a friendâs 30th birthday, that unfortunately arrived with a small chip on the front. I emailed... ãã£ãšèŠã
Purchased two different items very recently. Very happy with them and the prompt delivery. There was a slight issue with my second item , ie the presentation box was heavily marked and not suitable to... ãã£ãšèŠã
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Keepitpersonal ã«ã€ããŠ
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Keep It Personal LTD are an established personalised gift company offering many unique engraved gifts you will not fine anywhere else.
With excellent one to one customer service available from dedicated members of staff to ensure your purchase runs smoothly.
Keep It Personal LTD work with FTSE100 companies such as Capita and many other clients including Renshaw Napier and Raleigh International.
Services include logo engraving, tankard engraving,giftware, black laser marking as well as supplying gifts for weddings, birthdays, christening and other occasions.
Keep It Personal LTD have 1000's of happy customers and despatch orders very quickly within 1-3 days offering next day delivery including Saturday delivery.
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Excellent service
Ordered picture fram for Grandaughters engagement unfortunately put wrong date when ordering however this was quickly amended and received a lovely frame well packed within a few days . so pleased and highly recommend this company
Keep it personal quality has declined.
I made repeat orders of Wood panel photo's. First 2 orders were great. Received in quick time, and good quality. 3rd order, the photo was way off colour, and ink marks on the panel. Customer service was friendly, and photo panel replaced with much better quality. 4th order of 2 wood panel photo's, the photo's were back to front (reverse images), and the colour was also poor once again. Again, customer service was good, and i opted for a refund, instead of replacements. They apologized again, but dont actually address how these issues happen in quick succession, and why they're not quality checked.(invoice enclosed with quality check boxes not ticked 2 orders in a row). You want to know dont you.? It seems like the 2 owners are trying to do everything themselves, but portray the image of a bigger company. Pointless if you cant keep up with demand, and quality suffers. Obviously not concerned with losing custom. Shame, first 2 order's were great.
Faulty product and now ignoring my emails
Ordered a photo keyring on 13th May which was a Fatherâs Day gift, therefore has only been opened and used since 14th June. Within 2 weeks it had broken and fallen apart. I emailed Keep it Personal with the details and photos to which they responded âthe screw can come loose over timeâ (2 weeks?!) I replied reminding them I had only had the product since May, and only used since 14th June. This correspondence was on 2nd July, despite chasing numerous times asking for a refund or replacement item, they have since gone silent and are ignoring my emails.
The very best
This company is the best. Communication 10 out of 10, delivery time with inscriptions 48 hours. Highly recommended one of the best online store I've ever dealt with. I'm still stunned with their service. Thank you so much.
S Denton
Very pleased with purchase of personalised cup.
Very pleased with purchase of personalised cup. It is lovely. Fast service and great communication.
Unusual personalisation catered for
I made and enquiry about an unusual personalisation and they were great in creating exactly what I was after and it was delivered really quickly.
Fantastic company
I ordered a personalised wine glass which was broken on delivery. Emailed them and new parcel sent straight away and received today. Unfortunately the postman threw it over my gate despite me being in.again it was broken. I emailed them to advise them it was PO fault and they are sending me another one which will be even more well packaged.
If I could give 10 stars I would.
Great company
Great company. I ordered a shot glass for a 21st birthday cake topper. Great quality, arrived well wrapped and in good time. Would recommend.
What a fantastic company
What a fantastic company. This is the third time I've used them and the second time I asked them for something that wasn't necessarily on their website and they completely and utterly delivered. There isn't a single thing that I could find fault with, from their can-do, nothing is too much trouble approach to customer service, the quality of their products down to the quick delivery with an extremely well packaged item. There simply isn't anything negative, or even remotely critical that I could say about this company.
Excellent Company
Bought a 21st engraved birthday gift for my son & was hugely delighted when it arrived in super quick time. Beautifully packaged & the presentation was exquisite. Extremely good value for money, great communication, will definitely be purchasing from this company in the future. Highly delighted & recommended, thank you ð€
Top class company
First time Iâve ordered from this company and would have no hesitation in ordering further items in future. Product ( Engraved vase ) is fantastic quality, in lovely presentation box, delivered promptly and superb packaging. Many thanks from one very happy customer.
Excellent service
I ordered on the 2nd May @1.30 and as it was a birthday present needed it next day, although I did not pay for express delivery (just paid normal postage). Items arrived in first post next day. Excellent service, I would certainly use again, plus I used a discount code.
Beautiful vase
I bought this case personalised for my friends diamond wedding. It is really beautiful and so well done. Would
definitively recommend this company.
Excellent service.
I ordered a vase from this company, and it is beautiful. The engraving is very well done. I had an issue with the royal mail and contacted keepitpersonal via email, I had a reply straight away and they looked into the issue. I would highly recommend this company and I will be ordering again.
Engraved glassesâŠ
I have bought from this company twice in the last month and the glasses Iâve bought have been beautifully engraved they are so lovely . I will definitely buy again . Thank you so much
Was kept informed about status ofâŠ
Was kept informed about status of order, speedy delivery and great quality
Fantastic quality and price!
Fantastic quality! Quick dispatch and extremely happy with the end result! Ordered a mug and it was fantastic! Highly recommend especially the price! Thank you
Rapid delivery,securely packaged
Rapid delivery,securely packaged, kept informed about delivery, but what a great product, i ordered a Gin glass, really happy with it, i highly recommend adding the gift box to your purchase, they are really worth the money.
What a lovely company
What a lovely company. I purchased a wine bottle stopper personalised for my sons wedding. At the time of placing the order I forgot to add the date. I messaged them straight away and received a reply the next day. Speedy service and lovely good quality item. I will 100%use them again
Incredibly honest and helpful company âŠ
Just ordered 2 tee shirts I messed one up, I tried to cancel but decided I was my fault so ordered another one correctly, within half an hour I got an e mail noting I had reordered and was informed they had corrected the original order would I like to cancel my order. Very impressed with the honesty and help offered without me perusing anything. Excellent honest company I will be using them in the future and would recommend others to do the same. Thank you.
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