Exceptional Service from Start to Finish from Ollie the manager to the excellent, hard work of his staff. A BIG Thank you. Mikky & Nick were most helpful and accommodating showing them where to place... もっと見る
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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Without going into personal details, Kelly's have been outstanding in their help and support through what has been an extremely stressful time in our lives. Special mention to Oliver Cose, who has al... もっと見る
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Ben, you're an absolute legend, thank you so much again. I don't usually write reviews but this company is absolute class. I cannot fault it at all. I would highly recommend Kelly's to anyone who's ex... もっと見る
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Nick and Gil unloaded all of my heavy belongings into my first floor flat with no complaints and did an excellent job of putting everything where I asked them to without scratching any walls etc. Woul... もっと見る
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企業情報
当該企業による記述
Established over 80 years ago, Kelly's was the first company in the UK to offer convenient Mobile Self Storage solutions to customers. Still, in the family, the company now holds 2 facilities servicing London and the South East and delivers storage units direct to the door of more UK households than ever before. Not content with pioneering the Self Storage industry, Kelly's launched Kelly's Document & Data Management which specialises in bespoke document and data storage for businesses as well as Kelly's Storage Charity Events, a unique concept in charitable giving whereby they pay for and organise sporting, fund-raising events with 100% of money raised going to local charities. Set up by the Directors in 2010, Kelly's Storage Charity Events Department, with support & engagement from all members of staff, has raised over £700,000 to date! As a family business, our focus is on providing exceptional customer service - so we're proud to say our Customer Service Team is helpful and efficient, and receives consistently excellent feedback. And, with direct lines, it's likely you'll speak to the same person every time you call, meaning you'll receive a unique and personal service from beginning to end. The same also goes for the road - our drivers are experienced and knowledgeable and will text and email you prior to and on the day of your booking with their name, number, and time of arrival - so you're not left in the dark. And, to keep things simple, we tell you about all the costs upfront - there are no hidden extras, no deposits, and no need to buy a padlock. In fact, we won't charge you anything until we've actually stored your goods and, even then, you only pay for the days you actually use.
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ネガティブなレビューの 66%に回答しています
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Excellent choice for removals!
A smooth move from Bracknell to Brighton that went extremely well! An amazing team of 4 lovely guys: Reece, Mike, Josh and Mark, who went above and beyond and looked after our belongings. I have to say this was the best and efficient move we had to date. (and we move quite a lot). Would highly recommend Kelly's Storage. Everyone is super professional, I've been dealing with Chris, and all in all a superb experience! Thank you guys!!

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Nick, Josh and Moss
Nick, Josh and Moss did an amazing job- professional, quick and helpful. Thank you!

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Great service so far
Friendly over phone service and easy to arrange. Our removal guys Adam and Tony were so helpful and took great care when loading our possessions whilst we carry out some renovation work.

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First rate service.
Without going into personal details, Kelly's have been outstanding in their help and support through what has been an extremely stressful time in our lives. Special mention to Oliver Cose, who has always been approachable and solved any problems we came across. First rate, professional service. I'd highly recommend Kelly's. Thank you Kelly's and thank you Ollie.

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Had a really good experience with Gil…
Had a really good experience with Gil and Mark. They arrived very early and made our move very easy and a lot less stressful.

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Kelly’s are storing our Antique…
Kelly’s are storing our Antique furniture while we have a room decorated. Mike and Reece were lovely to work with and I found them very reassuring and efficient.

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Another job well done.
Great service from Callum & kyle. Will definitely use Kelly's again.

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Full marks to your staff for making our visit to our storage so easy.My husband and I visited Kelly’s…
My husband and I visited Kelly’s Storage in Guildford earlier this month in order to review our three pods which had been in storage for some time. We wished to try to reduce our stored goods to a single pod and what could have been a stressful experience became a very positive one with the help of Mike, for whom nothing was too much trouble, and who enabled us to empty one pod completely and to arrange a second for delivery to our home. We were very grateful for his cheerful company.
Thanks also to your administration in arranging our visit so that all went smoothly. Everyone to whom I spoke was extremely helpful and efficient.

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Great service
We are using Kelly Storage now for three years. Last week I wanted to check my stuff and see if I still needed everything. Daniel at the Luton location was super helpful and attentive. Without his help I couldn’t have done the check.

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Overall a very good service
Generally pretty good.
Unfortunately one time they quoted a different price on the phone than was charged on my card (£400 vs £200).
Also their pricing structure for pickups/delivery is very inflexible and can be a surprise sometimes.
Update: They've given me a refund in the meantime, which brings my overall experience back to a 5/5

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Brilliant Service
A brilliant service! Callum & Adam helped me to move all my belongings into storage, and were extremely helpful, positive and professional. I would highly recommend! :)

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Great Service
Tony and Adam were very friendly, helpful and efficient in carrying out the job. No complaints. They also didn’t mind waiting while I arrived at the flat. I would highly recommend Kelly’s storage.

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I have used Kelly's Storage for 12…
I have used Kelly's Storage for 12 years. They have always been available to me at all times and have given 5 star service for all their endeavours. I happily and with no reservation recommend this company. Thank you.

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Nick and Mike were great
Nick and Mike collected my stuff for storage and were efficient and friendly. Highly recommended.

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Absolutely fantastic service
Absolutely fantastic service. Tony, Carl, and Adam did a brilliant job helping me move from Cambridge to London and were quick, friendly, professional, and all around a pleasure. Great communication, great service, great price - would highly recommend Kelly's Storage to anyone!

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Absolutely brilliant service from start…
Absolutely brilliant service from start to finish. Very professional service, the guys arrived on time, packed everything really quickly and were polite, friendly and hard working. Can’t recommend them enough

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10 out of 10 experience
Had the absolute pleasure of Tony and Adam delivering my belongings back safe and sound. They were right on time, super fast, efficient, helpful and great guys to boot. Hands down the best storage experience I've ever had.

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Kellys storage no problems
Kellys storage easy to book, communicated well, arrived within designated time frame. Callum and Liam removed my belongings quickly amd efficiently and were lovely.
Would recommend

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Kelly's Storage
I dealt with Callum and Jay and their service was fantastic. Very pleasant and polite and did a great job with the delivery all done very timeously. Great company to deal with and would fully recommend.

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Callum and Jay delivered all my…
Callum and Jay delivered all my furniture today from their storage facility. They were super friendly and helpful and got everything unpacked at record speed.
Very grateful!

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