Landlmodels レビュー 

Great customer service, really passionate about the hobby and very accommodating. Got me and my son kitted out and all set up for the local club. Highly recommend!

As of the 22nd of November Lee Marson of L&L Models has suspended the refund, possibly on reading my review, it made them take down the ability to have Google reviews....good! This is the kind of service you can expect from L&L Models...pure class as always, keep it up lads! Show your true colours 👍🏻

Ordered over £500-worth of stuff from Lee @ L&L over the years, but as soon as I encountered a problem with one order (missing parts) the initally-polite communication quickly stopped without reaching a resolution. Now, emails and social media messages are simply ignored. Looked online to find similar experiences from others, the shop has really fallen from grace. Also have a terrible reputation amongst distributors and other retailers - you have been warned - AVOID!

Not recommended! Never replies to emails, phone number has been blocked, manager are so rude and shopping there is frustrating waste of time and money…

First time using this company and I don't think I'll be using them again. Had to keep chasing them and told I was sent emails (which I wasn't) and made to feel like I wasn't telling the truth

Not a good experience as as first time customer.

That's got to be the worst RC Store online, you pay for express delivery and choose items that shows good stock plus we are based in UK and believe me such shops delivers in time, but landlmodels are just having a laugh, 3 times ordered and 3 times waiting longer and longer, I expect that my last parcel will never shop up, man on the phone are rude and emails not bothered to reply, please somebody shut them down

Well I ordered a bodyshells which had a decal sheet missing and I got in touch and they sent me a full set straight away in the post very pleased with the service and also it's an awesome shop they have everything you need for RC hobbying

I don't normally write reviews etc but this time I have too, terrible company, ordered something with them ,never received and emailed them never reply, I managed to get an answer on messenger only, to ask them why my order didn't arrive and they are not replyingemails, they couldn't even tell me why, at the end I asked for a refund, and they didn't have the guts to even say sorry about their fault seems they don't even care. So stay away from this crappie company they simply don't care and don't bother. Will never ever use them again...

J'ai passé commande d'articles fin janvier 2025. Malgré trois mail envoyé au magasin aucune réponse. La commande n'est toujours pas arrivée. Site à fuir pas sérieux, arnaque.

Terrible company ordered a e30 m3 body shell was in stock on website got confirmation email and tracking details saying it was dispatched. Parcel still hasn’t arrived after 12 days so I contacted L and L models.

I was informed that it was on back order and would have to wait. Really then how did you post it if it’s on back order.

Got several snide responses before he sent a screenshot of item saying it was on pre order on website.

Item may be on pre order now but was very much showing in stock at time of order. The fact he believes people will accept that as legitimate proof is hilarious.

Apparently I am going to get a refund sent me a screenshot that he’s altered on paint app on his phone as proof. He only did this after I pushed him on refund and asked why there’s no confirmation email.

I’m just supposed to take his screenshot as proof yeah I won’t hold my breath on that.

The money is not the issue I was building the car as a birthday present. If he simply informed me the shell was not available I would have just got another shell probably bought some paint for it also.

Luckily I’ve got another shell arriving tomorrow from a reputable company it’s not the car he wanted but better than nothing

If I ever get the refund I’ll give it to charity we’re talking about the grand total of £46.98 here.

If you’re having to scam £46.98 out someone to keep going things must be pretty desperate that is actually pathetic.

Look at the google reviews he’s done this exact same thing to plenty of people a lot of them probably just kids and teenagers wanting to build an rc car.

Terrible company avoid at all cost

I placed a deposit for an RC car in August 2024, scheduled for release in January 2025. When asked to finalise payment in January, I found I couldn’t change the delivery method from pickup to delivery. I emailed and called multiple times to resolve the issue, but no one responded or picked up. Luckily, I paid via PayPal and managed to get my deposit back. Extremely disappointed with their lack of customer support.

Placed a pre-order with L&L. Lee was great, answered the phone when I called for updates and if not he'd call back. Made some changes to some of my order and Lee accommodated without any issues. I received my order on time and it's spot on. Thanks Lee👍👍

Ordered an XJR14 shell and decal set. Upon delivery I noticed there were parts missing that had been clearly listed in the description on there web site. I was told I was wrong even when I sent a screen shot of the listed item on there web site. I decided to obtain the parts elsewhere as I had been waiting a long time for it come back into stock.
Wish I had sent it back!!! After spraying the shell I went to apply the decals (which are an additional cost) and noticed how bad they were. They are more a less transparent with no clear colour, atrocious quality. The white in all the decals is non existent, very very poor quality

The body shells are poor quality massive mold line's dents and inaccurate wheel base. Also my son ordered a can of paint from them and he received no paint and no reply buy from this company at your own risk

Lucky it was only a small part but seems to be the same story as everyone else. Claimed it was sent and he was chasing it up but a week later royal mail tracking still says there expecting it..... Luckily paid with PayPal and received a refund. Id avoid

Poor customer and back up service.

Ordered a Porsche TC993 shell. Stated 258mm wheelbase. Cut out shell and trial fitted to chassis. Didn't fit. Wheelbase was more like 250mm. Unfortunately I have customised tamiya TT01 chassis that does not have reversible suspension arms. Called them and answered phone. Advised to email/WhatsApp pictures. 1 week later no response so chased. Took a couple of attempts to get through. Eventually got through and explained I had cut out shell but told me to send back and he would credit. I am now 3 weeks along does not answer phone or emails. I am now down £50 and have no shell.
You can tell a lot about a company when you have issues. Terrible back up service. I will never buy from them again and advise everyone to do the same.

Iv ordered shells off l&l in the past but on this occasion they sent me the wrong shell out. I got in contact with them on messenger and they said they would sort it waited a week then text again and I just got a yes reply waited again now no reply and my messages won’t go through so Iv been blocked. Terrible service AVOID AVOID AVOID.

Do not buy for this company you email them they don’t get back to you so I sent them a facebook message did come back to me being ignorant saying he cancelled my order, but how could I cancel it when he told me it was sent out last week? Block me on Facebook on messenger thief

Scam artist, I purchased a Porsche body shell 1st of September, someone explain to me how it is now the 29th and FedEX still has yet to receive the parcel to deliver? After contacting the owner via email, Facebook as well as calling the only response I got was that he was on holiday, what sort of response is that???. AVOID AT ALL COST! DO NOT WASTE YOUR MONEY YOU WILL BE ROBBED!!!!

Absolutely shocking...con man! Not even worth 1 star! Doesn't actually send your parcel and doesn't reply to your emails. Customer service is beyond a joke. DO NOT BUY FROM THIS COMPANY!!!!