Lavish Alice レビュー 

Dresses arrived promptly. Very good quality.
Issue with returning as was outside the returns window. Contacted customer service and emailed back straight away,
Very helpful response all questions answered. Rachael Was very helpful and excellent customer service. Would order from here again.

Unfortunately had to cancel an order and the whole process was efficient and fast! Rachael has been outstanding and so helpful. Thank you Rachael!

Amazing customer service from Rachael! Sorted my issue out immediately. Thankyou x

Excellent service, unfortunately I did not read the returns policy correctly and went over the time, contacted them and had a prompt and very understanding reply from Rachael who sorted out a return, gave very detailed instructions. Very grateful for such such great service 👍

I love the dresses unfortunately they are too small for me.
I received a nice help from Rachael. Thank you

I received a garment which was unfortunately faulty. I contacted customer services and Rachael picked up the query, she sorted everything for me in an efficient and helpful manner and I am grateful for her support with this matter.

Amazing customer service from Rachael when I had a query - she emailed promptly and helped me all the way. The quality of the dresses are on another level - highly recommend ✨

Rachael in customer service has been extremely helpful with refund advice. It was really appreciated.

Rachael was very prompt at responding to my query today and was so pleasant. Brilliant service!

Bought a dress from the bridal range for £200+ and was disappointed with the quality of the dress. Returns was straightforward apart from having to pay £5.99 for postage.

Rachael from customer service couldn’t have been more helpful.

Great customer service, Rachael was lovely and so helpful.

Excellent customer service from Rachael. Quick, efficient and cared.
Will definitely buy from here again!! Great products.

I had some difficulty retrieving a gift card/credit note for a faulty dress, but Rachael was incredibly helpful throughout the process. She responded quickly, investigated thoroughly, and even managed to track down my returned item despite the company having changed hands. Instead of dismissing my request, she went the extra mile and arranged a gift voucher for me. Her professionalism and care made all the difference – excellent customer service!

Rachael was fantastic in dealing with an issue I had (I inserted the wrong address)

This is great as it puts my mind at ease and I can’t wait to place my next order - I’ve ordered from lavish Alice many times before and the clothes and the fit is just seamless! Love it!

Fantastic service from Rachael in customer service , she dealt with the issue with complete professionalism.

Excellent experience dealing with Rachael in customer service - I incorrectly got charge a large customs bill and she straight away sorted it and kept in communication with me at all time thanks a mill

NEW customer to this beautiful website and had reason to make contact with customer services before placing an order. Exceptional service was provided by Rachael who guided me through the order process and provided the best solution needed. Just hope I do the chosen dress justice A* from me

I can’t speak highly enough of Rachael in the customer service department for her excellent customer care and understanding. ⭐️⭐️⭐️⭐️⭐️

Very easy to make contact with customer services quick responses and although couldnt do what I wanted. Rachael was helpful and issue got sorted quickly to allow me to re order the outfit to be delivered in time