LedEquipped レビュー 226

Ordered red and blue TIR3 visor light bar, plus white takedowns. Paid extra for next day air. Received blue only with no white takedowns. More than a little irritated. And based on the recent reviews I've seen I don't think I'll be contacted by support so I might have my bank flag this transaction for fraud if I don't get a prompt response from the company. The only good thing about this entire experience was the shipping, fast and easy.

LED Equipped - Don’t waste your time!

My experience was overrun with frustration. I’ll try and summarize quickly.

Living in Canada, I placed an order with LED Equipped and had it delivered to a Buffalo address. Just interested in saving the crazy delivery charge. Anyhow, I ordered a light bar (that was on sale), two Permanent Stud Mount brackets, two flush mount grille lights and two L-brackets. Drove an hour to pick it up. Once opened, all was there except for the stud mount brackets. Instead, I was sent 12 small flimsy angle brackets with wood screws. Not sure how I was going to mount a 40 inch light bar with these. Called the company, but no one would answer. Only an answering service would take a message. They suggested emailing the company instead.

Eventually, the return email said they would send new Stud Mount brackets, but only to the US. They could not send to Canada because it would cost them $50. So, they sent them again to a Buffalo address. I attended back over the border to find that they sent me the exact same stupid flimsy angle brackets. They looked nothing like the stud mount brackets on their website.

Frustrated even further, I continued to try and speak with someone at the company. Each time I called, I would only get the answering service. They continued to submit a phone request, that continued to go unanswered. Eight times I tried to speak to anyone at LED Equipped.

While waiting for a response, I connected the light bar to a 12 volt battery. Upon turning it on, I found that half the bar was amber, and the other half was clear. This is not what I ordered. I only wanted amber lights all around.

I couldn’t believe it. How many mistakes could one shipment have ? And yet, a zero response from the company. They just don’t care about customer service.

In the end, LED Equipped came up with the only possible resolution. Send us back the lights. They didn’t offer an explanation, they didn’t offer to send a new light bar to replace what wasn’t correct. They didn’t offer to fix the problem at all. They only sent a return shipping label and said they would refund the money. AND, I couldn’t ship it to them from Canada, I had to once again, ship it back to them from the US! Doing this didn’t help that fact that I needed a light bar for my work. I never did have any opportunity to speak with anyone from the company. Not the sales person, a technician, the CEO or even the nightshift cleaner…. You cannot speak to the company. Only the answering service people, who, in the end were as frustrated as I was.

As a conclusion, I did get a refund, but not before having four weeks of frustration, increased blood pressure and more grey hair.

Find your products elsewhere…. You’ll be thankful.

BUYER BEWARE!! This company sells garbage and will not contact you back promptly! There is zero after purchase support! Stay away

i am trying to get information about one of their products but whenever i call and pick a menu option they pickup then hangup right away. i think this company is a scam

This company has the worst customer experience ever.

It takes days for them to respond.

I asked for a list of the products 3 weeks ago, calling every week and following up to the email chain. 3 weeks later they said "that is online shop which we do not allow" I literally said we will not sell their products online, they refuse to read emails. They've asked the same questions I've already answered multiple times.

Edit: company responded almost Immediately to this review saying "was this really necessary"... 3 weeks and they still haven't helped me.

Edit 2: This company is so toxic that they punished my client for their incompetence. They removed him as a dealer because I left a review complaining about them not responding to my simple request. No one should do business with this company.

I GOT SOLD 2 CRAPPY RUNNING BOARD LIGHTS AND SENT THEM FOR REPAIR. tHERY RECEIVED THEM ON 7/21, AND WE'RE STILL WAITING ON THEM. SUPPOSEDLY THEY FIXED THEM AND SENT THEM TO THE WRONG ADDRESS TWICE. SOMETHING ISN'T RIGHT. WE KEEP ASKING FOR THE TRACKING NUMBER, BUT THEY WON'T RESPOND. OUR NEXT STEP IS TO TAKE LEGAL ACTION BECAUSE AT THIS POINT IT SEEMS AS THOUGH OUR LIGHTBARS HAVE BEEN HIJACKED!

I'd give them 0 if I could, I bought a 48" light bar that only measures 45" and then after installing, first time I turned it on it started smoking really bad. So I contacted Led equipped and they sent me a new module. That was not the issue the wires inside literally burnt and melted now the light bar blinks without power being ran. When I asked for a refund they tell me no. Will not do business with them ever again let alone refer them to anyone.... I did not pay all that money for garbage that could possibly catch my truck on fire I am a fire fighter and do not need that on me...DO NOT PURCHASE FROM THEM IT IS GARBAGE!!!

crap. bought the 60" running board strobes and not even 9 months later the modules are going out and malfunctioning. led equipped said they'll ship me replacements but whats the point. these clearly aren't weather proof and the process of taking them off and reinstalling in pain staking. probably gonna repair and resell.

After being charged through klarna for a order i never received i will not do business with this company again. and will recomend to my co workers not to in my State wide PS department

CHEAP CHINESE JUNK! ZERO CUSTOMER SERVICE. I SHOULD'VE BOUGHT FENIX AS I WAS GOING TO DO. DO NOT BUY FROM THE COMPANY. YOU HAVE BEEN WARNED!

Hello, I'll get back to you with more information.
I purchased a light bar through your website last year, in September 2018th, and I cannot find my bill. Currently, water infiltrates the bar and many led lights don’t work anymore. I don’t know where the water infiltrates the bar. I’ve paid a lot and I am disappointed of my purchase. By the way, I also bought the siren kit 200 watts and it’s working well.
I expect that somehow you could exchange my light bar for a new one or give me a refund on it.

The service and delivery was very prompt and courteous, however I had and still do have an electrical wiring problem that was never resolved.

Great Company with awesome products and who takes care of their Customers!!

Awsome equipment very happy would recommend highly fast shipping.

It came broken the items and the customer service was very bad I called them up I told him the items Has Broken and they gave me attitude

Mounts didn’t have holes drilled in them. Lights didn’t fit bracket that was sold with it

We tried another, similar company and was not impressed with customer service. While the product was virtually the same, it was a nightmare to get questions answered and so forth. LEDEquipped was nearly instance response to questions, the products ended up being slightly superior to the previous "similar" company's product, and shipping was FAST! Highly, highly recommend LEDEquipped over the other guys...hands down.

Purchased the Intersection Front License Plate Bracket Gen 4 Fusion 6 Bundle (B-76), received a 3/5ths complete "universal bracket" which, per LedEquipped, "may require some modification for some sizes of our lights". (Voiding any returns)
After i finished drilling and assembling this bracket, i went to the hardware store to buy the screws to attach the bracket to my vehicle dispite their website claiming to include mounting hardware.
I was able to get the bracket mounted, come to find out, it is a couple inches smaller than my license plate. The "visable from any direction" they promise on their website is really a 50 degree window from either side, making this product about worthless.
Reached out to the company. "Once an item is used we do not allow exchange/returns". I have had it for 3 days, delivered evening of the first, and one of which was waiting for them to reply to my to my request for return.

the siren kit i ordered was damaged when i recieved it.switch was out of place.the plastic that holds switch in place was gone.and just over all made cheap.not happy at all with quality of siren control box. and comes with no bracket to mount unit in vehicle.i wouldnt recomend this unit.i was planning on buying a new led light bar for our wrecker but after seeing quality of the siren im going to buy a light bar from someone else.