The problem with Light Bulbs Etc is that they have a terrible return policy. First, customers need to call and get permission to return an item. Second, no shipping label, and you will have to pay for... ãã£ãšèŠã
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I placed an order with this company, a few days later they tell me they discovered a pricing error and couldn't fulfill the order.
Was hoping for a good experience but...was shipped more expensive bulbs then I ordered which I couldn't use, now waiting for the correct order to arrive, not good for a first time customer.
We looked everywhere for certain floodlights. We could not find them in stores but found them here at a very reasonable price. Like other reviewers, the shipping cost appeared to be high, but the bulb... ãã£ãšèŠã
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Light Bulbs, Etc ã«ã€ããŠ
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Over these last 27 years, weâve grown to over 20 full time employees- all of whom are family members, lifelong friends and new friends weâve made along the way. This was not by accident- weâve been very fortunate to have family and friends with talents that helped us grow and expand our business. Electricians, stage and theatrical lighting specialists, Certified Lighting Specialists, and talented logistics, online and marketing people have made our company the great place that it is today. Sadly, Bob is no longer with us, but we honor him by maintaining his high level of customer service and his vision of our family owned business.
Being a family-owned and operated business is our pride and our passion. We love our employees and our customers- and everyone becomes a part of the Light Bulbs Etc. family when you shop with us. In fact, when you call us during operating hours, you will always speak to a live person- and chances are, youâre speaking to a member of the family! Thatâs a rare thing in todayâs world, but in our business, itâs the personal touch that has kept us growing for these 27 years.
We look forward to serving you in all of your lighting needs, and we welcome your questions, your comments, and your business.
-The Light Bulbs Etc. Family
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14821 W. 99th Street, 66215, Lenexa
- 888-757-9591
- tracy@lightbulbsdirect.com
- www.lightbulbsdirect.com
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I placed an order with this company
I placed an order with this company, a few days later they tell me they discovered a pricing error and couldn't fulfill the order.
Terrible Return Policy
The problem with Light Bulbs Etc is that they have a terrible return policy. First, customers need to call and get permission to return an item. Second, no shipping label, and you will have to pay for the return 100% out of pocket. They don't even have contracted shipping rates with any of the large carriers. Therefore, it becomes very expensive to return anything. This return policy is not communicated when placing the order.
6 Cool white g4 led capsules orderedâŠ
6 Cool white g4 led capsules ordered and delivered after a short delay.
When installed in a fitting with 3 blown capsules the replacements were positively yellow by comparison.
I emailed the company who responded quickly with an explanation I found unbelievable (As an LED lamp or fixture operates over time, materials used in its construction can deteriorate and their properties change, which in turn causes the color temperature of the light produced to change.
Unfortunately this is a problem that the manufacturers have nor fund a cure for, as yet.)
The new capsules were only just fitted so did not have time to deteriorate.
I will be returning them and let you know how I get on.
Dimmable LED SES globe lamps - satisfied customer.
I ordered dimmable LEDs from the company because of price and good reviews. Sadly they were out of stock at the time and gave me the option of waiting or a refund. So with a promise of coming into stock on 16th December I waited. The lamps arrived securely packaged after the weekend on the 20th. So after installing them I am very happy with the service.
Comprehensive Range at Competitive Prices
Comprehensive Range, Competitive Prices, Easy to use Website, Polite and Knowledgeable Staff, Prompt Delivery. What more could you ask for? Thank you LightBulbs Direct......I'll be back!
I purchased two greenl standard baseâŠ
I purchased two greenl standard base leds for the we support our veterans and a blue for the support your local police or police friendly home
I ordered lots of bulbs
I ordered lots of bulbs, none of which were defective. They all arrived in good condition and on time. Great service and great prices. Thanks!
The price was Awesome and the orderâŠ
The price was Awesome and the order came super fast, I will be purchasing from no one else from now on. Keep up the Good work.
I ordered 100
I ordered 100, 194 low voltage bulbs for some under cabinet lighting in our kitchen. As the title says, Fast service, no hassles, great price!
I never received the package.
My $26 light bulb is floating around somewhere. I think this is the USPS that fell down on the task but Light Bulbs, Etc. has never followed up. It'd be cheaper for me to just buy another lamp.
All was well
In my opinion everthing in this order experience went well. The web site was easy to use in finding the light bulb I needed and placing my order. The company provided status reports starting with order confirmation all the way through tracking the order to a timely delivery. And, yes, the product matched the description on the web site perfectly.
I clearly reccomend this company for your lighting needs.
Fast service, no hassles, great price.
I ordered 100, 194 low voltage bulbs for some under cabinet lighting in our kitchen. As the title says, Fast service, no hassles, great price!
My light bulb order
Fast response and shipment of my order, everything arrived in perfect condition.
MR 16 LED Bulbs
great store , easy to find the right bulbs, easy to order from and add to order,,, I would recommend this store to all
Great sevice
The company was fast, efficient and very responsive to a minor problem I had with the order. Very pleased with thier service.
Found exactly what I needed!
Found a hard to find 12 volt landscape light that I just couldn't find in any local stores! Shipping costs seemed very high. But otherwise very satisfied.
Two out of ten bulbs were broken.
Make sure Light Bulbs, Etc. pack their bulbs properly!
Good communication. Fast delivery.
I ordered a special bulb for the under cabinet fixtures I have. They answered my question on line to make sure the bulb was bi-pin and shipped the same day. You gotta love that kind of service!!
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